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Quality Systems & Compliance Manager

The Quality Systems & Compliance Manager is responsible for developing, implementing, maintaining, and continuously improving quality management systems, supplier compliance programs, product specifications, quality performance metrics, and regulatory processes across domestic and international supplier networks.

This position serves as the primary owner of quality-related processes and data management while driving operational efficiencies through workflow automation, reporting tools, dashboards, and process standardization. The role partners closely with Category Management, Procurement, Product Management, Sales, Marketing, Operations, and Manufacturing Partners to ensure products consistently meet quality standards, regulatory requirements, customer expectations, and business objectives.

The successful candidate will combine quality expertise, process development, data analytics, and technology utilization to improve supplier performance, strengthen compliance programs, and enhance organizational effectiveness.

This role will work out of our St. Louis, MO (Hazelwood, MO) office with some ability to work from home a few days per month.

Responsibilities:

• Lead the development and continuous improvement of quality systems, processes, and compliance programs to support product quality, supplier performance, and regulatory requirements.
• Ensure compliance with FDA, USDA, Prop 65, customer-specific, state, and federal regulations while maintaining product specifications, certifications, testing records, and compliance documentation.
• Manage supplier quality programs, including supplier onboarding, audits, performance monitoring, corrective actions, and continuous improvement initiatives.
• Analyze quality, compliance, and supplier performance data to identify trends, drive improvements, and reduce risk.
• Develop and maintain quality dashboards, KPI reporting, and performance scorecards to provide visibility and support business decision-making.
• Partner cross-functionally with Category Management, Procurement, Product Management, Sales, Marketing, and Operations to resolve quality issues and support ongoing business initiatives.
• Drive process automation, workflow optimization, and operational excellence through tools and technology solutions.
• Lead quality and compliance projects, present insights and recommendations to leadership, and promote best practices across the organization.

Requirements

• Bachelor's Degree required.
• 5+ years of experience in quality assurance, supplier quality, compliance, sourcing, manufacturing, procurement, operations, or related business functions.
• Working knowledge with both domestic and international suppliers preferred.
• Managing quality systems, supplier audits, CAPA programs, testing programs, or compliance initiatives preferred.
• Developing reporting tools, KPIs, dashboards, and continuous improvement initiatives preferred.
• Strong understanding of quality systems, supplier quality management, and compliance processes.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication, project management, and stakeholder management abilities.
• Demonstrated ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Proficiency with Microsoft Office, Smartsheet, Power BI, SharePoint, or similar reporting and workflow tools.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

What's in it for you?

The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• 401K with generous company match
• Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl North America operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… your career, our future.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.