Engineering Director Visa Sponsorship Jobs in New Jersey
Engineering director roles in New Jersey are concentrated in the life sciences corridor along Route 1, the financial technology hubs of Jersey City, and the telecommunications and defense firms across Morris and Middlesex counties. Companies like Johnson & Johnson, Cognizant, Merck, and Verizon have active engineering leadership pipelines that include visa sponsorship for qualified candidates.
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Get Access To All JobsJOB OVERVIEW
The Associate Director, ServiceNow ITSM Transformation & AI Operations will lead the modernization of our Company's IT Service Management capabilities through AI-driven operations, automation, and process transformation. This role is responsible for advancing an intelligent operating model that connects ServiceNow, Ansible, BigPanda, observability platforms, and software development processes to improve service reliability, operational efficiency, and employee experience.
PRIMARY RESPONSIBILITIES
- Lead the strategy, transformation, and continuous improvement of ITSM processes, including Incident, Problem, Change, Request, and Major Incident Management.
- Drive adoption of AI-powered and Agentic AI solutions to automate service operations, incident resolution, and workflow orchestration.
- Define and implement end-to-end workflows across ServiceNow, BigPanda, observability platforms, and SDLC tools such as Jira, GitHub, and Azure DevOps.
- Partner with Infrastructure, Engineering, Security, Architecture, and Product teams to improve operational resilience and service quality.
- Identify and deliver high-value AI, automation, and AIOps use cases that reduce manual effort and accelerate issue resolution.
- Establish governance, KPIs, and value realization of metrics for AI-enabled service operations.
- Lead cross-functional initiatives and influence stakeholders to drive adoption of future-state operating models.
REQUIRED QUALIFICATIONS
- Bachelor's or Master’s degree in Information Technology, Computer Science, Engineering, or related field.
- 12+ years of experience in ITSM, IT Operations, or ServiceNow leadership roles.
- ServiceNow certifications (CSA, CAD, CIS, and AI-related modules).
- Strong expertise in ServiceNow ITSM and process transformation.
- Experience with ITOM, Event Management, AIOps, workflow automation, and enterprise integrations.
- Proven ability to lead large-scale transformation initiatives and deliver measurable business outcomes.
PREFERRED QUALIFICATIONS
- Experience with ServiceNow ITOM, CMDB, Service Mapping, AI Control Tower, and AI Agents.
- Experience integrating with BigPanda or similar AIOps platforms.
- Knowledge of Agentic AI, Generative AI, intelligent automation, and autonomous workflows.
- Experience integrating ServiceNow with DevOps and SDLC platforms.
- Experience in a regulated industry such as pharmaceuticals or healthcare.
SUCCESS MEASURES
- Increased automation and AI adoption across IT Operations.
- Reduced incident volume and mean time to resolution (MTTR).
- Improved service reliability and operational efficiency.
- Successful deployment of Agentic AI use cases and autonomous workflows.
- Measurable business value through process modernization and AI-driven transformation.
This leadership role will be instrumental in transforming our Company's IT Operations into an AI-enabled, increasingly autonomous service management ecosystem.
REQUIRED SKILLS:
Automation, Business Informatics, Business Transformation, Change Management, Computer Science, Data Engineering, Data Visualization, Design Applications, Design for Maintainability, Emotional Resilience, Information Technology (IT), Information Technology Management, Orchestration (Computing), Red Hat Ansible, Service Operations, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, System Integration, Systems Automation, Testing, Use Cases, Workflow Automation
PREFERRED SKILLS:
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
COMPENSATION
- Salary Range: $142,400.00 - $224,100.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
SEARCH FIRM REPRESENTATIVES PLEASE READ CAREFULLY
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
EMPLOYEE STATUS:
Regular
RELOCATION:
VISA SPONSORSHIP:
TRAVEL REQUIREMENTS:
FLEXIBLE WORK ARRANGEMENTS:
Hybrid
JOB POSTING END DATE:
09/18/2026* A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
REQUISITION ID: R415371
JOB OVERVIEW
The Associate Director, ServiceNow ITSM Transformation & AI Operations will lead the modernization of our Company's IT Service Management capabilities through AI-driven operations, automation, and process transformation. This role is responsible for advancing an intelligent operating model that connects ServiceNow, Ansible, BigPanda, observability platforms, and software development processes to improve service reliability, operational efficiency, and employee experience.
PRIMARY RESPONSIBILITIES
- Lead the strategy, transformation, and continuous improvement of ITSM processes, including Incident, Problem, Change, Request, and Major Incident Management.
- Drive adoption of AI-powered and Agentic AI solutions to automate service operations, incident resolution, and workflow orchestration.
- Define and implement end-to-end workflows across ServiceNow, BigPanda, observability platforms, and SDLC tools such as Jira, GitHub, and Azure DevOps.
- Partner with Infrastructure, Engineering, Security, Architecture, and Product teams to improve operational resilience and service quality.
- Identify and deliver high-value AI, automation, and AIOps use cases that reduce manual effort and accelerate issue resolution.
- Establish governance, KPIs, and value realization of metrics for AI-enabled service operations.
- Lead cross-functional initiatives and influence stakeholders to drive adoption of future-state operating models.
REQUIRED QUALIFICATIONS
- Bachelor's or Master’s degree in Information Technology, Computer Science, Engineering, or related field.
- 12+ years of experience in ITSM, IT Operations, or ServiceNow leadership roles.
- ServiceNow certifications (CSA, CAD, CIS, and AI-related modules).
- Strong expertise in ServiceNow ITSM and process transformation.
- Experience with ITOM, Event Management, AIOps, workflow automation, and enterprise integrations.
- Proven ability to lead large-scale transformation initiatives and deliver measurable business outcomes.
PREFERRED QUALIFICATIONS
- Experience with ServiceNow ITOM, CMDB, Service Mapping, AI Control Tower, and AI Agents.
- Experience integrating with BigPanda or similar AIOps platforms.
- Knowledge of Agentic AI, Generative AI, intelligent automation, and autonomous workflows.
- Experience integrating ServiceNow with DevOps and SDLC platforms.
- Experience in a regulated industry such as pharmaceuticals or healthcare.
SUCCESS MEASURES
- Increased automation and AI adoption across IT Operations.
- Reduced incident volume and mean time to resolution (MTTR).
- Improved service reliability and operational efficiency.
- Successful deployment of Agentic AI use cases and autonomous workflows.
- Measurable business value through process modernization and AI-driven transformation.
This leadership role will be instrumental in transforming our Company's IT Operations into an AI-enabled, increasingly autonomous service management ecosystem.
REQUIRED SKILLS:
Automation, Business Informatics, Business Transformation, Change Management, Computer Science, Data Engineering, Data Visualization, Design Applications, Design for Maintainability, Emotional Resilience, Information Technology (IT), Information Technology Management, Orchestration (Computing), Red Hat Ansible, Service Operations, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, System Integration, Systems Automation, Testing, Use Cases, Workflow Automation
PREFERRED SKILLS:
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
COMPENSATION
- Salary Range: $142,400.00 - $224,100.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
SEARCH FIRM REPRESENTATIVES PLEASE READ CAREFULLY
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
EMPLOYEE STATUS:
Regular
RELOCATION:
VISA SPONSORSHIP:
TRAVEL REQUIREMENTS:
FLEXIBLE WORK ARRANGEMENTS:
Hybrid
JOB POSTING END DATE:
09/18/2026* A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
REQUISITION ID: R415371
Engineering Director Job Roles in New Jersey
See all 252+ Engineering Director Jobs in New Jersey
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Search Engineering Director Jobs in New JerseyEngineering Director Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for engineering directors in New Jersey?
New Jersey's largest visa-sponsoring employers for engineering director roles include Johnson & Johnson, Merck, Cognizant, Verizon, Siemens, and Honeywell. Financial technology firms in Jersey City such as Broadridge Financial Solutions also sponsor engineering leadership positions. These companies have established immigration programs and regularly file H-1B visa petitions for senior engineering roles requiring specialized expertise.
Which visa types are most common for engineering director roles in New Jersey?
The H-1B is the most common visa category for engineering directors in New Jersey, as the role consistently qualifies as a specialty occupation requiring at least a bachelor's degree in engineering or a related field. Candidates with extraordinary achievement may also pursue the O-1A. Multinational professionals transferring from a parent or affiliate company often use the L-1A, which is designed for managers and executives.
Which cities in New Jersey have the most engineering director sponsorship jobs?
Jersey City leads for fintech and enterprise technology, benefiting from its proximity to New York City. New Brunswick and Princeton host significant life sciences and pharmaceutical engineering leadership roles, driven by Rutgers University and the Route 1 biotech corridor. Parsippany, Florham Park, and Bridgewater in Morris and Somerset counties concentrate defense, telecommunications, and enterprise software engineering director positions.
How to find engineering director visa sponsorship jobs in New Jersey?
Migrate Mate filters engineering director roles specifically by visa sponsorship availability, so you can focus on New Jersey positions where employers have demonstrated willingness to sponsor. Because engineering director roles are senior and highly specific, filtering by industry, such as pharma, fintech, or defense, helps narrow results to employers active in New Jersey's strongest hiring corridors.
Are there any New Jersey-specific considerations for engineering director sponsorship candidates?
New Jersey's prevailing wage requirements for H-1B petitions are calibrated to its high cost-of-living metro areas, meaning employers must meet Department of Labor wage standards that reflect Bergen, Hudson, and Middlesex county rates, which are among the higher benchmarks in the Northeast. Rutgers and NJIT also feed talent pipelines into local employers, so some firms have established sponsorship relationships built around those university research programs.
What is the prevailing wage for sponsored engineering director jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.