Patient Service Specialist Visa Sponsorship Jobs in New York
New York's healthcare system spans major hospital networks like NewYork-Presbyterian, Northwell Health, and NYC Health + Hospitals, creating steady demand for patient service specialists across the five boroughs, Long Island, and the Hudson Valley. International candidates with patient-facing healthcare experience will find sponsorship opportunities concentrated in New York City, particularly in Manhattan and the Bronx.
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Get Access To All JobsJob ID: 1161865_RR00120386
Facility: NYU Grossman School of Medicine
Position Type: Full-Time/Regular
Shift: Day
Schedule: Monday-Friday 8am-6pm, rotating shift times
Department: Allied Health, NYU Grossman School of Medicine, Obs/Gyn Staff (FGP) (S2167)
NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Position Summary:
We have an exciting opportunity to join our team as a Medical Assistant (FGP) – Manhattan, OB/GYN.
In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks, such as scheduling appointments, answering phone calls, and performing data entry.
Job Responsibilities:
- Escorts patients to exam rooms
- Cleans and stocks exam rooms
- Measures and records patient vital signs
- Obtains and processes blood samples as per NYULH policy
- Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
- Promotes a positive patient experience
- Communicates effectively with providers and administrative staff, escalates issues
- Answers phone calls
- Reviews and responds to inbasket messages
- Follows up on Rx refill requests
- Assists physician with patient intake & transcribing visit into EPIC
- Performs other duties as needed
Clinical & Administrative Responsibilities
- Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
- Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
- Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility.
- Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
- Communicates the functionality and purpose of MyChart to patients during intake
- Ensures the appropriate translation services or equipment is in place prior to the start of visit
- Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy & procedure.
- Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.
- Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.
- Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter
- Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.
- Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic.
- Maintains patient privacy as it relates to HIPAA standards.
- Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider.
- Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices
- Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
- Assists physicians with procedure and/or set-up according to the specialty where necessary
- Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished.
- Cleans and sterilizes designated equipment after use, following organizational policy & guidelines, and with documentation of required competency in place.
- Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
- Reviews appropriate downtime procedures as it relates to patient visit
- Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc.
- Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care.
- Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal
- Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician’s encounter with the patient.
- Lists all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.
- Documents patient orders including laboratory tests, radiology tests, medications, etc.
- Performs other duties as assigned.
Patient Experience and Access
- Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
- Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
- Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
- Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
- Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
- Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
- Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
- Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a teamwork environment which pursues a positive patient care experience.
Preferred Licenses: BLS – Grace Period
Preferred Qualifications:
MA experience preferred. EKG, phlebotomy and venipuncture experience preferred. OB/GYN and/or Women's Health Experience highly preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $61,692.74 – $61,692.75 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
About NYU Langone Health
Be Where Everyone Is Dedicated to Exceptional Care
NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.
Our Hiring Process
Joining Our Team
Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.
Step 1
Apply Online
The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.
Step 2
Schedule Interviews
If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.
Step 3
Receive Offer
If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.
Step 4
Training & Orientation
You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.
Job ID: 1161865_RR00120386
Facility: NYU Grossman School of Medicine
Position Type: Full-Time/Regular
Shift: Day
Schedule: Monday-Friday 8am-6pm, rotating shift times
Department: Allied Health, NYU Grossman School of Medicine, Obs/Gyn Staff (FGP) (S2167)
NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Position Summary:
We have an exciting opportunity to join our team as a Medical Assistant (FGP) – Manhattan, OB/GYN.
In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks, such as scheduling appointments, answering phone calls, and performing data entry.
Job Responsibilities:
- Escorts patients to exam rooms
- Cleans and stocks exam rooms
- Measures and records patient vital signs
- Obtains and processes blood samples as per NYULH policy
- Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
- Promotes a positive patient experience
- Communicates effectively with providers and administrative staff, escalates issues
- Answers phone calls
- Reviews and responds to inbasket messages
- Follows up on Rx refill requests
- Assists physician with patient intake & transcribing visit into EPIC
- Performs other duties as needed
Clinical & Administrative Responsibilities
- Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
- Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
- Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility.
- Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
- Communicates the functionality and purpose of MyChart to patients during intake
- Ensures the appropriate translation services or equipment is in place prior to the start of visit
- Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy & procedure.
- Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.
- Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.
- Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter
- Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.
- Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic.
- Maintains patient privacy as it relates to HIPAA standards.
- Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider.
- Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices
- Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
- Assists physicians with procedure and/or set-up according to the specialty where necessary
- Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished.
- Cleans and sterilizes designated equipment after use, following organizational policy & guidelines, and with documentation of required competency in place.
- Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
- Reviews appropriate downtime procedures as it relates to patient visit
- Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc.
- Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care.
- Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal
- Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician’s encounter with the patient.
- Lists all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.
- Documents patient orders including laboratory tests, radiology tests, medications, etc.
- Performs other duties as assigned.
Patient Experience and Access
- Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
- Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
- Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
- Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
- Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
- Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
- Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
- Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a teamwork environment which pursues a positive patient care experience.
Preferred Licenses: BLS – Grace Period
Preferred Qualifications:
MA experience preferred. EKG, phlebotomy and venipuncture experience preferred. OB/GYN and/or Women's Health Experience highly preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $61,692.74 – $61,692.75 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
About NYU Langone Health
Be Where Everyone Is Dedicated to Exceptional Care
NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.
Our Hiring Process
Joining Our Team
Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.
Step 1
Apply Online
The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.
Step 2
Schedule Interviews
If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.
Step 3
Receive Offer
If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.
Step 4
Training & Orientation
You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.
Patient Service Specialist Job Roles in New York
See all 394+ Patient Service Specialist Jobs in New York
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Search Patient Service Specialist Jobs in New YorkPatient Service Specialist Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for patient service specialists in New York?
Large hospital networks and academic medical centers are the most active sponsors in New York. Northwell Health, NewYork-Presbyterian, Mount Sinai Health System, Montefiore Medical Center, and NYC Health + Hospitals have histories of sponsoring international workers in healthcare support roles. These organizations have dedicated HR infrastructure for immigration processes, which makes them more likely to sponsor than smaller private clinics or independent physician practices.
Which visa types are most common for patient service specialist roles in New York?
The H-1B visa is the most commonly used visa for patient service specialists, provided the role is classified as a specialty occupation requiring at least a bachelor's degree in a directly related field, such as health administration or healthcare management. Some candidates in academic medical center settings may qualify under the J-1 visa exchange visitor category. TN visa status is available to Canadian and Mexican nationals in qualifying healthcare administration roles.
How to find patient service specialist visa sponsorship jobs in New York?
Migrate Mate filters patient service specialist roles specifically to employers in New York who are open to visa sponsorship, saving you from sorting through listings that won't lead anywhere. Because sponsorship willingness varies significantly even within the same hospital network, using Migrate Mate to browse verified sponsoring employers in New York is a more targeted approach than general job searching for this role.
Which cities in New York have the most patient service specialist sponsorship jobs?
New York City, particularly Manhattan, the Bronx, and Brooklyn, concentrates the majority of patient service specialist sponsorship opportunities due to the density of major hospital systems and academic medical centers. Buffalo has a growing healthcare sector anchored by Kaleida Health and Catholic Health. Rochester, home to the University of Rochester Medical Center and Rochester Regional Health, also generates meaningful demand for patient-facing healthcare support roles.
Are there state-specific considerations for international patient service specialists in New York?
New York employers sponsoring H-1B workers must meet Department of Labor prevailing wage requirements, which in New York City are among the highest in the country for healthcare support roles, reflecting the region's cost of living. Academic medical centers affiliated with universities like Columbia, Cornell, and NYU may have access to cap-exempt H-1B filings, meaning they are not subject to the annual lottery, which can be a meaningful practical advantage for international candidates pursuing these roles.
What is the prevailing wage for sponsored patient service specialist jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.