Patient Service Specialist Visa Sponsorship Jobs in New York
New York's healthcare system spans major hospital networks like NewYork-Presbyterian, Northwell Health, and NYC Health + Hospitals, creating steady demand for patient service specialists across the five boroughs, Long Island, and the Hudson Valley. International candidates with patient-facing healthcare experience will find sponsorship opportunities concentrated in New York City, particularly in Manhattan and the Bronx.
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Get Access To All JobsINTRODUCTION
Join Our Team as a Patient Service Specialist!
Position Details:
- Schedule: Full-time (40 hours)
- Shifts:
- Monday - Tuesday - 11:30AM - 8PM
- Wednesday - Friday - 8:30AM - Day/Evening
- Pay: $17.34 - $23.96
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
- Responsible for greeting every patient in a courteous, professional, and timely manner Every Time.
- Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
- Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
- Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
- Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable.
- Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable.
- Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable.
- Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
- Adheres to departmental and organizational policies and attends meetings/huddles as required.
- Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
- Other duties as assigned.
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non‐profit, integrated, practicing physician‐led organization in the Twin Tiers of New York and Pennsylvania. Our multi‐specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
INTRODUCTION
Join Our Team as a Patient Service Specialist!
Position Details:
- Schedule: Full-time (40 hours)
- Shifts:
- Monday - Tuesday - 11:30AM - 8PM
- Wednesday - Friday - 8:30AM - Day/Evening
- Pay: $17.34 - $23.96
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
- Responsible for greeting every patient in a courteous, professional, and timely manner Every Time.
- Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
- Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
- Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
- Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable.
- Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable.
- Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable.
- Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
- Adheres to departmental and organizational policies and attends meetings/huddles as required.
- Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
- Other duties as assigned.
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non‐profit, integrated, practicing physician‐led organization in the Twin Tiers of New York and Pennsylvania. Our multi‐specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Patient Service Specialist Job Roles in New York
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Search Patient Service Specialist Jobs in New YorkPatient Service Specialist Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for patient service specialists in New York?
Large hospital networks and academic medical centers are the most active sponsors in New York. Northwell Health, NewYork-Presbyterian, Mount Sinai Health System, Montefiore Medical Center, and NYC Health + Hospitals have histories of sponsoring international workers in healthcare support roles. These organizations have dedicated HR infrastructure for immigration processes, which makes them more likely to sponsor than smaller private clinics or independent physician practices.
Which visa types are most common for patient service specialist roles in New York?
The H-1B is the most commonly used visa for patient service specialists, provided the role is classified as a specialty occupation requiring at least a bachelor's degree in a directly related field, such as health administration or healthcare management. Some candidates in academic medical center settings may qualify under the J-1 exchange visitor category. TN status is available to Canadian and Mexican nationals in qualifying healthcare administration roles.
How to find patient service specialist visa sponsorship jobs in New York?
Migrate Mate filters patient service specialist roles specifically to employers in New York who are open to visa sponsorship, saving you from sorting through listings that won't lead anywhere. Because sponsorship willingness varies significantly even within the same hospital network, using Migrate Mate to browse verified sponsoring employers in New York is a more targeted approach than general job searching for this role.
Which cities in New York have the most patient service specialist sponsorship jobs?
New York City, particularly Manhattan, the Bronx, and Brooklyn, concentrates the majority of patient service specialist sponsorship opportunities due to the density of major hospital systems and academic medical centers. Buffalo has a growing healthcare sector anchored by Kaleida Health and Catholic Health. Rochester, home to the University of Rochester Medical Center and Rochester Regional Health, also generates meaningful demand for patient-facing healthcare support roles.
Are there state-specific considerations for international patient service specialists in New York?
New York employers sponsoring H-1B workers must meet Department of Labor prevailing wage requirements, which in New York City are among the highest in the country for healthcare support roles, reflecting the region's cost of living. Academic medical centers affiliated with universities like Columbia, Cornell, and NYU may have access to cap-exempt H-1B filings, meaning they are not subject to the annual lottery, which can be a meaningful practical advantage for international candidates pursuing these roles.
What is the prevailing wage for sponsored patient service specialist jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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