Patient Service Specialist Visa Sponsorship Jobs in Utah
Patient service specialist jobs in Utah are concentrated around Salt Lake City's growing healthcare corridor, with major employers like Intermountain Health, University of Utah Health, and Steward Health Care regularly hiring for these patient-facing roles. International candidates seeking visa sponsorship will find the most opportunities in the Wasatch Front region, where healthcare expansion continues to drive demand.
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As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally handles all desk operations including, but not limited to, all phases of the patient registration and scheduling process. They will also advise patients on financial obligations which may include the establishment of payment plans. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between medical staff, hospital staff, and other various departments.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
- Greets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner.
- May be required to utilize, troubleshoot, and assist patients and family with a check-in kiosk.
- Schedules patient appointments and contacts patients for rescheduling, missed appointments, and appointment reminders.
- Completes patient admission and registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
- Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
- Reconciles cash against daily charge and cash reports.
- Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
- Acts as a liaison between patients, guests, back office staff and providers.
- Assists patients with automated medical record access, as needed.
- Manages inventory and maintenance.
- May be required to drive patients from the hospital to designated locations.
- Performs other duties, as required.
Knowledge / Skills / Abilities
- Demonstrated potential ability to perform the essential functions of the job as outlined above.
- Ability to maintain a professional demeanor in stressful or difficult situations.
- Ability to provide care appropriate to the patient demographic served.
- Ability to display active listening and verbalize empathy while developing relationships with patients, guests and coworkers.
- Ability to communicate with patients in a confidential, professional manner using tact and diplomacy.
- Ability to assess data regarding the patient's status and provide care, as detailed in the department's policies and procedures manual.
- Demonstrated excellent communication, interpersonal, organizational and follow-through skills.
- Ability to be highly motivated and pay attention to detail with a passion to provide excellent customer service in a fast paced environment.
- Ability to work efficiently and independently.
- Demonstrated computer skills and an ability and willingness to learn new applications and software, procedures and processes.
- Ability to assimilate data from various sources.
- Demonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respected.
- Ability to navigate a facility with multiple providers and services.
Qualifications
One year of office experience, customer service experience, or the equivalency.
Current, valid Utah driver's license at time of hire may be required in some areas.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 82506
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Monday through Thursday, 8:00 a.m. – 4:30 p.m.
Clinical/Non-Clinical Status Non-Clinical
Location Name Westridge Clinic
Workplace Set Up On-site
City WEST VALLEY CITY
State UT
Department UCC CST 80W WRHC MED RECEPT
Category Customer Service
Workplace Set Up On-site
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally handles all desk operations including, but not limited to, all phases of the patient registration and scheduling process. They will also advise patients on financial obligations which may include the establishment of payment plans. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between medical staff, hospital staff, and other various departments.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
- Greets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner.
- May be required to utilize, troubleshoot, and assist patients and family with a check-in kiosk.
- Schedules patient appointments and contacts patients for rescheduling, missed appointments, and appointment reminders.
- Completes patient admission and registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
- Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
- Reconciles cash against daily charge and cash reports.
- Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
- Acts as a liaison between patients, guests, back office staff and providers.
- Assists patients with automated medical record access, as needed.
- Manages inventory and maintenance.
- May be required to drive patients from the hospital to designated locations.
- Performs other duties, as required.
Knowledge / Skills / Abilities
- Demonstrated potential ability to perform the essential functions of the job as outlined above.
- Ability to maintain a professional demeanor in stressful or difficult situations.
- Ability to provide care appropriate to the patient demographic served.
- Ability to display active listening and verbalize empathy while developing relationships with patients, guests and coworkers.
- Ability to communicate with patients in a confidential, professional manner using tact and diplomacy.
- Ability to assess data regarding the patient's status and provide care, as detailed in the department's policies and procedures manual.
- Demonstrated excellent communication, interpersonal, organizational and follow-through skills.
- Ability to be highly motivated and pay attention to detail with a passion to provide excellent customer service in a fast paced environment.
- Ability to work efficiently and independently.
- Demonstrated computer skills and an ability and willingness to learn new applications and software, procedures and processes.
- Ability to assimilate data from various sources.
- Demonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respected.
- Ability to navigate a facility with multiple providers and services.
Qualifications
One year of office experience, customer service experience, or the equivalency.
Current, valid Utah driver's license at time of hire may be required in some areas.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.
All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at eoe.utah.edu/
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 82506
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Monday through Thursday, 8:00 a.m. – 4:30 p.m.
Clinical/Non-Clinical Status Non-Clinical
Location Name Westridge Clinic
Workplace Set Up On-site
City WEST VALLEY CITY
State UT
Department UCC CST 80W WRHC MED RECEPT
Category Customer Service
Workplace Set Up On-site
Patient Service Specialist Job Roles in Utah
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Search Patient Service Specialist Jobs in UtahPatient Service Specialist Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for patient service specialists in Utah?
Intermountain Health and University of Utah Health are Utah's largest healthcare employers and have established histories of sponsoring work visas for qualified international candidates. Smaller regional systems like IHC Health Services and outpatient clinic networks also file sponsorship petitions, though their volume is lower. Roles at academic medical centers tend to have more formal sponsorship infrastructure than private practices or standalone clinics.
Which visa types are most common for patient service specialist roles in Utah?
H-1B sponsorship is possible if the role requires a specialized degree, but many patient service specialist positions are classified as non-specialty occupations, which can complicate H-1B eligibility. TN visas apply to Canadian and Mexican nationals in qualifying professional categories. Some candidates enter through J-1 exchange programs affiliated with Utah's academic medical centers. The appropriate visa category depends heavily on the specific job duties and required qualifications.
Which cities in Utah have the most patient service specialist sponsorship jobs?
Salt Lake City accounts for the largest share of patient service specialist openings in Utah, driven by University of Utah Health's hospital network and Intermountain Health's headquarters operations. Provo and Orem have growing healthcare hiring activity tied to Utah Valley Hospital and nearby clinic expansions. Ogden also sees consistent demand through McKay-Dee Hospital. Smaller markets like St. George are growing but offer fewer sponsorship opportunities overall.
How to find patient service specialist visa sponsorship jobs in Utah?
Migrate Mate is designed specifically for international job seekers and filters patient service specialist roles in Utah by visa sponsorship availability, saving you from manually screening hundreds of postings. Because sponsoring employers in healthcare tend to work through established HR pipelines, focusing your search on large Utah health systems through Migrate Mate gives you the clearest signal of which employers are actively open to sponsoring international hires for these roles.
Are there state-specific factors that affect visa sponsorship for patient service specialists in Utah?
Utah's healthcare sector has expanded significantly alongside its population growth, which increases overall hiring volume but does not change federal sponsorship requirements. Employers must meet Department of Labor prevailing wage standards for the specific geographic area, and Salt Lake City metro wages differ from rural Utah counties. University of Utah Health, as a cap-exempt institution, can file H-1B petitions outside the annual lottery window, which is a meaningful advantage for eligible candidates.
What is the prevailing wage for sponsored patient service specialist jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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