Patient Services Manager Visa Sponsorship Jobs in New York
New York is one of the largest healthcare markets in the United States, with major health systems like NYC Health + Hospitals, NewYork-Presbyterian, and Northwell Health regularly hiring patient services managers. Opportunities concentrate in New York City, Buffalo, and Albany, where hospital networks and outpatient facilities actively seek experienced candidates and have established visa sponsorship processes.
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Do you enjoy providing customer service? Do you have healthcare experience? UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support UPMC Chautauqua. This role would work 3 12-hour shifts per week on varied days, including every other weekend and some holidays, from 6:30pm-7:00am.
An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, all while promoting an overall culture of service excellence.
If you have strong customer service skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today!
Responsibilities:
- Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
- Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.
- Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays.
- Confirm insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process.
- Counsel patients regarding insurance coverage and expected financial liability.
- Collect and record patient payments including co-payments, co-insurance, and deductibles on the day of service.
- Provide a warm greeting for all patients.
- Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities.
- Incorporate acts of dignity and respect in daily interactions.
- Proper patient identification to start clinical record (utilizing biometrics if applicable).
- Facilitator of financial gatekeeping with clinical partners.
- Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent release of information, and behavioral health insurance payors to assure timely data integrity of accounts.
- Obtain or update necessary demographic and insurance related information.
- Work independently to perform a timely patient interview and registration for services at the bed side.
- Generate and complete all applicable forms and necessary communications.
- Obtain applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality.
- Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities.
- Anticipate and respond to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances.
Qualifications
- Completion of High School graduate or equivalent.
- 2 years' experience in healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred.
- Medical terminology knowledge, third party health care coverage experience and strong understanding of managed care regulations are preferred.
- Experience with personal computer based applications and other various office equipment and proficient typing skills.
- Excellent interpersonal, written and verbal communication skills are required.
- Initiative to work productively with minimal supervision.
- Able to work well under pressure.
Licensure, Certifications, and Clearances:
- NY Mandated Reporter Training
UPMC is an Equal Opportunity Employer/Disability/Veteran
Purpose:
Do you enjoy providing customer service? Do you have healthcare experience? UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support UPMC Chautauqua. This role would work 3 12-hour shifts per week on varied days, including every other weekend and some holidays, from 6:30pm-7:00am.
An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, all while promoting an overall culture of service excellence.
If you have strong customer service skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today!
Responsibilities:
- Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
- Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.
- Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays.
- Confirm insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process.
- Counsel patients regarding insurance coverage and expected financial liability.
- Collect and record patient payments including co-payments, co-insurance, and deductibles on the day of service.
- Provide a warm greeting for all patients.
- Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities.
- Incorporate acts of dignity and respect in daily interactions.
- Proper patient identification to start clinical record (utilizing biometrics if applicable).
- Facilitator of financial gatekeeping with clinical partners.
- Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent release of information, and behavioral health insurance payors to assure timely data integrity of accounts.
- Obtain or update necessary demographic and insurance related information.
- Work independently to perform a timely patient interview and registration for services at the bed side.
- Generate and complete all applicable forms and necessary communications.
- Obtain applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality.
- Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities.
- Anticipate and respond to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances.
Qualifications
- Completion of High School graduate or equivalent.
- 2 years' experience in healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred.
- Medical terminology knowledge, third party health care coverage experience and strong understanding of managed care regulations are preferred.
- Experience with personal computer based applications and other various office equipment and proficient typing skills.
- Excellent interpersonal, written and verbal communication skills are required.
- Initiative to work productively with minimal supervision.
- Able to work well under pressure.
Licensure, Certifications, and Clearances:
- NY Mandated Reporter Training
UPMC is an Equal Opportunity Employer/Disability/Veteran
Patient Services Manager Job Roles in New York
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Search Patient Services Manager Jobs in New YorkPatient Services Manager Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for patient services managers in New York?
Large integrated health systems are the most consistent sponsors for patient services manager roles in New York. NYC Health + Hospitals, NewYork-Presbyterian, Northwell Health, Mount Sinai Health System, and Montefiore Medical Center have all filed Labor Condition Applications for administrative and patient-facing healthcare management roles. Academic medical centers affiliated with institutions like Columbia and Cornell also hire internationally for these positions, particularly when specialized healthcare administration experience is in short supply.
Which visa types are most common for patient services manager roles in New York?
The H-1B visa is the most common visa category for patient services managers in New York, as the role typically requires a bachelor's degree in healthcare administration, business, or a related field, qualifying it as a specialty occupation. Some candidates transition from OPT or STEM OPT after completing U.S. graduate programs. TN visas apply to Canadian and Mexican nationals with qualifying credentials. O-1 visas are rare for this role but possible for candidates with documented exceptional achievement in healthcare management.
How to find patient services manager visa sponsorship jobs in New York?
Migrate Mate is specifically built for international job seekers and filters patient services manager roles in New York by visa sponsorship status, so you're not sorting through listings from employers who won't sponsor. Because New York's healthcare hiring is concentrated in a handful of large health systems, filtering by employer size and industry on Migrate Mate helps you focus on organizations with active sponsorship track records rather than smaller outpatient practices that rarely sponsor.
Which cities in New York have the most patient services manager sponsorship jobs?
New York City accounts for the large majority of patient services manager openings in the state, driven by the density of hospital networks, specialty clinics, and managed care organizations across Manhattan, Brooklyn, and the Bronx. Buffalo is a secondary hub with systems like Kaleida Health and Catholic Health. Albany and Rochester also have active hiring tied to academic medical centers and regional health networks, though volume is substantially lower than in New York City.
Are there state-specific considerations for patient services manager sponsorship in New York?
New York's prevailing wage requirements under the H-1B program are enforced at the metropolitan area level, so the wage floor for a patient services manager in the New York City metro is higher than in Buffalo or Albany. Employers must file a Labor Condition Application with the Department of Labor certifying they'll meet that wage. New York also has a strong pipeline of healthcare administration graduates from programs at Columbia, NYU, and SUNY schools, which shapes the competitive context for internationally educated candidates.
What is the prevailing wage for sponsored patient services manager jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.