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Position/Classification Title: Student Services Specialist

Classification Type: SHRA

Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory

Minimum Experience/Education

Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Position Overview

Primary Purpose of Position

Clinical/Internship Coordinator for Student Success – This person is responsible for coordinating and implementing early-field experiences and clinical practice internships for students seeking licensure in the College of Education’s educator preparation program (EPP). The coordinator will develop and maintain partnerships via current memorandums of understanding (MOU) with various school districts to enhance students’ placement opportunities. The coordinator will work with students and faculty to coordinate field and clinical practice experiences, and coordinate orientations and professional development experiences for students and candidates, as well as the partner schools and communities (identity partner schools, clinical educators, etc.).
Job duties include but are not limited to:

• Serve as the point of contact for local school and community administrators, teachers, university faculty, staff, and students for the clinical practice I & II (student teaching) and early-field based education courses and experiences.
• Solicit and coordinate field experience and internship placements for undergraduate and MAT students and candidates. Secure placements for students in CEPP approved field-based education courses including student teaching. Monitor and match students’ requirements, preferences, and availability with actual opportunities in surrounding schools and community sites.
• Collaborate with faculty to determine the nature of the field experiences or internship placements that students require to meet course goals.
• Actively engage in outreach to sustain and develop new partnerships opportunities for clinical and field placement opportunities that reflect student and faculty course goals.
• Conduct pre-placement meetings and orientations for students, candidates, teachers (clinical educators) and course instructors / university supervisors.
• Facilitate and participate in the evaluation of student participation, performance and work relating to field placements.
• Maintain regular contact with supervisors of field experiences and trouble-shooting administrative and/or placement issues with students and faculty.
• Maintain student fieldwork and academic files and records associated with fieldwork.
• Maintain a database for tracking placements, including fieldwork sites, site supervisors and clinical teachers; ensuring diverse experiences and ensuring that candidates meet number of required hours.
• Initiate, track, review, and monitor status of placements and all associated paperwork including required clearances.
• Participate in ongoing analysis of clinical and field experiences and procedures.
• Work within the Center of Student Success and Engagement to promote service-learning opportunities in educational and school settings.
• Work with department chair and department faculty to ensure currency and accuracy in program handbooks on an annual basis and assist with revisions and updates.

Primary Function of Organizational Unit

The College of Education’s Center for Student Success and Engagement mission is to support enrolled and prospective students in meeting program requirements and individual goals by linking them to the available university, school and community resources. The Center of Student Success and Engagement provides services and support to all students and candidates in the College of Education. All education majors interface with the Center through early field experience, student teaching, MAT internships, study abroad opportunities to set up TaskStream accounts for EPP Admission, Early Field Experiences, Clinical Practice 1 & 2, and recommendations for licensure and other in-state and out-of-state license requirements.

Work Hours

8:00am-5:00pm on Monday-Friday

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies: On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency: Managing Work Processes
Duties
Ability to measure and evaluate work processes, services, and products to achieve organizational goals. Ability to redesign processes as needed using best methods and technology to meet or exceed business needs. Ability to use appropriate methods to identify opportunities, implements solutions, and measure impact. Ability to develop and establish adequate internal controls to measure and evaluate work processes.

Required Competency: Coordination - Operations
Duties
Ability to facilitate the flow of work for a process or procedure. Knowledge of appropriate procedures for collecting and reviewing information. Ability to monitor or regulate those procedures, tasks, or activities.

Required Competency: Program Management
Duties
Ability to coordinate and administer programs, activities, and protocols. Ability to manage resources, monitor activities, and assess environmental risks and quality control associated with the program.

Required Competency: Information/Records Administration
Duties
Knowledge of appropriate data collection policy and procedures, filing systems, computer application and data management systems, and programs. Ability to compile, assimilate, organize, and store printed and electronic information. Ability to review, compile, and analyze information to prepare reports. Knowledge of policies and procedures related to the collection, retention, destruction, and dissemination of electronic and printed records.

Position Information

Working Title: Clinical & Internship Coordinator
Competency Level: Journey
Position Number: 003812
Recruitment Range: $41,499 - $52,871
FLSA: Non-Exempt
Appointment Type: Permanent - Full-time
FTE: 40 hours/week, 12 months

Organizational Division: Office of Student Success & Educator Engagement
Organizational Location: College of Education
Organizational Unit: Office of Student Success & Educator Engagement

Posting Detail Information

Posting Number: SHRA3278
Open Date: 10/08/2026
Close Date: 10/29/2026

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A&T permanent employees include the following and more:

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.