IT Support Visa Sponsorship Jobs in North Dakota
IT support visa sponsorship jobs in North Dakota are concentrated in Fargo and Bismarck, where healthcare systems like Sanford Health and Essentia Health, financial institutions, and state government agencies maintain sizable IT departments. The energy sector around Williston also drives demand for helpdesk and infrastructure support roles requiring H-1B visa or TN visa sponsorship.
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About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
LOCATION
USA, ND, Fargo - 21.15 - 33.99 USD hourly
DESCRIPTION
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
LOCATION
USA, ND, Fargo - 21.15 - 33.99 USD hourly
IT Support Job Roles in North Dakota
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Search IT Support Jobs in North DakotaIT Support Jobs in North Dakota: Frequently Asked Questions
Which companies sponsor visas for IT support roles in North Dakota?
Sanford Health and Essentia Health are among the more active sponsors in North Dakota, given their large IT infrastructure needs across regional campuses. State agencies, Fargo-based financial firms, and technology contractors supporting the energy sector in western North Dakota also periodically sponsor IT support professionals. Sponsorship activity tends to be more consistent at larger healthcare and financial employers than at small businesses.
Which visa types are most common for IT support roles in North Dakota?
The H-1B is the most common visa for IT support roles when the position qualifies as a specialty occupation, typically requiring a bachelor's degree in computer science, information systems, or a related field. Canadian and Mexican nationals frequently use the TN visa for qualifying IT roles. Some employers also sponsor OPT extensions or STEM OPT for recent graduates already in the U.S.
Which cities in North Dakota have the most IT support sponsorship jobs?
Fargo is North Dakota's largest tech employment center and accounts for the majority of IT support sponsorship activity, driven by healthcare systems, financial services companies, and a growing software sector. Bismarck, as the state capital, has steady demand from state government contractors and healthcare networks. Grand Forks sees some activity tied to the University of North Dakota and nearby federal facilities.
How to find it support visa sponsorship jobs in North Dakota?
Migrate Mate filters IT support jobs in North Dakota specifically to roles where employers have a documented history of visa sponsorship, saving you from applying to positions that won't support international candidates. You can search by city, filter by visa type, and identify which North Dakota employers are actively hiring for helpdesk, infrastructure, and technical support roles that align with your work authorization needs.
Are there any state-specific considerations for IT support sponsorship in North Dakota?
North Dakota's relatively small labor market means fewer overall IT support openings compared to major metros, but competition for sponsored roles can also be lower. Employers must comply with Department of Labor prevailing wage requirements when filing H-1B Labor Condition Applications, which are benchmarked to North Dakota wage data. University of North Dakota and North Dakota State University both produce computer science graduates, creating some local pipelines that employers may prioritize before sponsoring internationally.
What is the prevailing wage for sponsored it support jobs in North Dakota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.