Revenue Operations Manager Visa Sponsorship Jobs in Ohio
Ohio's revenue operations manager market spans Columbus's fast-growing SaaS and fintech sectors, Cleveland's healthcare technology firms, and Cincinnati's enterprise software companies. Employers like Salesforce, NCR, and regional tech-enabled businesses regularly hire for RevOps leadership. International candidates with data analytics, CRM expertise, and cross-functional sales operations experience are competitive applicants for visa-sponsored positions across the state.
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Get Access To All JobsJob Posting End Date
09-14-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Managing Director of IT Revenue Systems leads the implementation of AEP's meter-to-cash transformation, moving the systems that generate invoices, process payments, and administer customer programs onto a new AI-native platform through a multi-year program. This leader owns delivery end to end — detailed requirements, configuration, testing, deployment, cutover, hypercare, and the ongoing operation of the new meter-to-cash system — and serves as the single point of accountability for scope, schedule, cost, and quality across every release. Meter-to-cash touches every AEP customer, so the role carries an exceptionally high bar for billing accuracy, financial integrity, and operational readiness. Success in this position requires a leader who has taken large, complex, multi-year programs to a successful outcome and who can drive business, technology, and system integrator partners through a successful delivery plan.
What you’ll do:
Essential Job Functions & Tasks
Program leadership and delivery accountability
- Lead the multi-year meter-to-cash implementation workstream as CITO’s single point of accountability for scope, schedule, budget, quality, and operations of the new system.
- Establish and run program governance, including the integrated master schedule, release plan, decision rights, risk and issue management, benefits tracking, and executive reporting to the steering committee.
- Tailor delivery methodology and fit-for-purpose controls to the risk and complexity of each workstream, and enforce consistent delivery discipline across internal teams and partners.
- Manage cross-program dependencies with metering and field operations, the customer contact center, digital channels, finance and accounting, credit and collections, regulatory, and enterprise data platforms.
Detailed requirements, design, and configuration
- Lead detailed requirements definition across invoice generation, rate and billing determinants, payment and remittance processing, credit and collections, and customer program administration.
- Drive fit-gap analysis against the standard capabilities of the new platform.
- Ensure the design embeds AI capabilities responsibly, with human review, auditability, model monitoring, and controls appropriate to billing accuracy and customer-impacting decisions.
Testing, deployment, and cutover
- Own the end-to-end test strategy and its execution: unit, system, integration and interface, data conversion, parallel billing, performance and volume, security, regression, and business user acceptance testing, each with defined entry and exit criteria.
- Lead deployment planning and mock cutovers, including runbooks, rehearsal cycles, environment and release management, defect triage, and formal go/no-go readiness assessments with the business.
- Direct production cutover and the associated command center, including revenue assurance and billing validation, contingency and rollback plans, and stakeholder communication through the stabilization window.
Hypercare and operations
- Lead hypercare after each release, covering incident command, defect resolution, billing exception and unbilled backlog management, customer impact monitoring, and daily executive reporting until agreed stability measures are met.
- Establish steady-state operations for the new meter-to-cash platform, including the support model, service levels, monitoring and observability, release cadence, knowledge transfer, and continuous improvement of the run organization.
People, change, financial, and vendor leadership
- Build, mentor, and retain a high-performing delivery organization of managers, leads, analysts, and engineers; set clear expectations and foster accountability and disciplined execution.
- Develop and manage program budgets, staffing plans, and forecasts; communicate status, risks, tradeoffs, and capital and O&M implications to senior leadership and to regulatory stakeholders as required.
- Lead system integrator, software, and managed service partner relationships, including statements of work, delivery oversight, milestone acceptance, and performance management, and partner with organizational change management and training to prepare the business for every release.
Minimum Requirements
- 12+ years of progressive IT experience, including senior leadership accountability for large enterprise application implementations and for the operations that follow them.
- Demonstrated record of successfully leading large, complex, multi-year programs from requirements through cutover, hypercare, and steady-state operations, including at least one enterprise-wide implementation of comparable scale, budget, and business risk.
- Deep working knowledge of meter-to-cash processes in an electric utility or comparable regulated environment: billing and invoice generation, rate and tariff application, payments and remittance, credit and collections, and customer programs.
- Proven experience leading customer information system or billing platform replacements, including data conversion, parallel billing, and revenue assurance.
- Strong command of testing discipline at scale: test strategy, environment and release management, defect governance, and entry and exit criteria across system, integration, performance, conversion, and user acceptance testing.
- Demonstrated ability to plan and execute production cutovers and hypercare for mission-critical, customer-facing systems, including command center operations and executive escalation.
- Experience delivering with multiple methodologies (Agile, SAFe, hybrid, waterfall) and applying fit-for-purpose governance, financial controls, and executive reporting.
- Experience leading system integrators and co-sourced delivery models with clear accountability for quality, milestones, and outcomes.
- Strong executive communication and stakeholder management skills; ability to influence, negotiate tradeoffs, and translate business needs into measurable delivery commitments.
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field (or equivalent practical experience).
Preferred Qualifications
- Experience implementing or operating an AI-native or cloud-native billing and customer platform, including responsible AI controls, model monitoring, and auditability.
- Experience with SAP for Utilities, Oracle Customer Care and Billing, or comparable large-scale utility billing and customer platforms.
- Strong background in enterprise integration and data (API management, event-driven architecture, data conversion and reconciliation, and customer and billing analytics).
- Familiarity with the regulatory and audit requirements affecting utility billing, payments, and customer programs, including rate case and commission reporting considerations.
- PMP, SAFe, or comparable program management certification, or a master's degree in a related field.
Leadership Behaviors
- Execution excellence: drives disciplined delivery, rigorous readiness criteria, and relentless follow-through from requirements to hypercare.
- Be an owner / accountable: establishes clear outcomes, roles, and decision rights; manages risk, dependencies, and delivery commitments.
- Collaborate and influence: builds trusted relationships across business and IT; communicates clearly and resolves tradeoffs effectively.
- Customer focused: protects billing accuracy and the customer experience in every design, release, and go-live decision.
- Develop people: coaches leaders and teams, builds capability, and promotes inclusion and continuous learning.
- Continuous improvement: challenges the status quo, simplifies complexity, and improves how the program and the run organization work.
- Product and technology leadership: balances speed of delivery against long-term platform health, maintainability, and total cost of ownership.
- Strategic thinking: sequences a multi-year roadmap into deliverable releases and keeps the program aligned to enterprise priorities.
Reporting Relationships & Work Environment
This role leads a multi-workstream delivery organization of managers, leads, and senior technical staff, and works in close partnership with Customer Operations, Metering, Finance and Accounting, Regulatory, Enterprise Architecture, Cybersecurity, Infrastructure and Cloud, Data and Analytics, and the program's system integrator partners. Extended hours, weekend work, and travel should be expected around major testing milestones, cutover events, and hypercare periods.
What We're Looking For:
Education requirements are listed below:
- Bachelor’s degree in computer science, engineering, business, or related technical field is required. An equivalent combination of education and related experience may be considered.
Work Experience requirement listed below:
- 12 years of relevant work experience, which includes 8 years of leading large portfolio of projects & services, is required.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-013
Compensation Range:
$221,489.00 - $287,934.50
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Job Posting End Date
09-14-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Managing Director of IT Revenue Systems leads the implementation of AEP's meter-to-cash transformation, moving the systems that generate invoices, process payments, and administer customer programs onto a new AI-native platform through a multi-year program. This leader owns delivery end to end — detailed requirements, configuration, testing, deployment, cutover, hypercare, and the ongoing operation of the new meter-to-cash system — and serves as the single point of accountability for scope, schedule, cost, and quality across every release. Meter-to-cash touches every AEP customer, so the role carries an exceptionally high bar for billing accuracy, financial integrity, and operational readiness. Success in this position requires a leader who has taken large, complex, multi-year programs to a successful outcome and who can drive business, technology, and system integrator partners through a successful delivery plan.
What you’ll do:
Essential Job Functions & Tasks
Program leadership and delivery accountability
- Lead the multi-year meter-to-cash implementation workstream as CITO’s single point of accountability for scope, schedule, budget, quality, and operations of the new system.
- Establish and run program governance, including the integrated master schedule, release plan, decision rights, risk and issue management, benefits tracking, and executive reporting to the steering committee.
- Tailor delivery methodology and fit-for-purpose controls to the risk and complexity of each workstream, and enforce consistent delivery discipline across internal teams and partners.
- Manage cross-program dependencies with metering and field operations, the customer contact center, digital channels, finance and accounting, credit and collections, regulatory, and enterprise data platforms.
Detailed requirements, design, and configuration
- Lead detailed requirements definition across invoice generation, rate and billing determinants, payment and remittance processing, credit and collections, and customer program administration.
- Drive fit-gap analysis against the standard capabilities of the new platform.
- Ensure the design embeds AI capabilities responsibly, with human review, auditability, model monitoring, and controls appropriate to billing accuracy and customer-impacting decisions.
Testing, deployment, and cutover
- Own the end-to-end test strategy and its execution: unit, system, integration and interface, data conversion, parallel billing, performance and volume, security, regression, and business user acceptance testing, each with defined entry and exit criteria.
- Lead deployment planning and mock cutovers, including runbooks, rehearsal cycles, environment and release management, defect triage, and formal go/no-go readiness assessments with the business.
- Direct production cutover and the associated command center, including revenue assurance and billing validation, contingency and rollback plans, and stakeholder communication through the stabilization window.
Hypercare and operations
- Lead hypercare after each release, covering incident command, defect resolution, billing exception and unbilled backlog management, customer impact monitoring, and daily executive reporting until agreed stability measures are met.
- Establish steady-state operations for the new meter-to-cash platform, including the support model, service levels, monitoring and observability, release cadence, knowledge transfer, and continuous improvement of the run organization.
People, change, financial, and vendor leadership
- Build, mentor, and retain a high-performing delivery organization of managers, leads, analysts, and engineers; set clear expectations and foster accountability and disciplined execution.
- Develop and manage program budgets, staffing plans, and forecasts; communicate status, risks, tradeoffs, and capital and O&M implications to senior leadership and to regulatory stakeholders as required.
- Lead system integrator, software, and managed service partner relationships, including statements of work, delivery oversight, milestone acceptance, and performance management, and partner with organizational change management and training to prepare the business for every release.
Minimum Requirements
- 12+ years of progressive IT experience, including senior leadership accountability for large enterprise application implementations and for the operations that follow them.
- Demonstrated record of successfully leading large, complex, multi-year programs from requirements through cutover, hypercare, and steady-state operations, including at least one enterprise-wide implementation of comparable scale, budget, and business risk.
- Deep working knowledge of meter-to-cash processes in an electric utility or comparable regulated environment: billing and invoice generation, rate and tariff application, payments and remittance, credit and collections, and customer programs.
- Proven experience leading customer information system or billing platform replacements, including data conversion, parallel billing, and revenue assurance.
- Strong command of testing discipline at scale: test strategy, environment and release management, defect governance, and entry and exit criteria across system, integration, performance, conversion, and user acceptance testing.
- Demonstrated ability to plan and execute production cutovers and hypercare for mission-critical, customer-facing systems, including command center operations and executive escalation.
- Experience delivering with multiple methodologies (Agile, SAFe, hybrid, waterfall) and applying fit-for-purpose governance, financial controls, and executive reporting.
- Experience leading system integrators and co-sourced delivery models with clear accountability for quality, milestones, and outcomes.
- Strong executive communication and stakeholder management skills; ability to influence, negotiate tradeoffs, and translate business needs into measurable delivery commitments.
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field (or equivalent practical experience).
Preferred Qualifications
- Experience implementing or operating an AI-native or cloud-native billing and customer platform, including responsible AI controls, model monitoring, and auditability.
- Experience with SAP for Utilities, Oracle Customer Care and Billing, or comparable large-scale utility billing and customer platforms.
- Strong background in enterprise integration and data (API management, event-driven architecture, data conversion and reconciliation, and customer and billing analytics).
- Familiarity with the regulatory and audit requirements affecting utility billing, payments, and customer programs, including rate case and commission reporting considerations.
- PMP, SAFe, or comparable program management certification, or a master's degree in a related field.
Leadership Behaviors
- Execution excellence: drives disciplined delivery, rigorous readiness criteria, and relentless follow-through from requirements to hypercare.
- Be an owner / accountable: establishes clear outcomes, roles, and decision rights; manages risk, dependencies, and delivery commitments.
- Collaborate and influence: builds trusted relationships across business and IT; communicates clearly and resolves tradeoffs effectively.
- Customer focused: protects billing accuracy and the customer experience in every design, release, and go-live decision.
- Develop people: coaches leaders and teams, builds capability, and promotes inclusion and continuous learning.
- Continuous improvement: challenges the status quo, simplifies complexity, and improves how the program and the run organization work.
- Product and technology leadership: balances speed of delivery against long-term platform health, maintainability, and total cost of ownership.
- Strategic thinking: sequences a multi-year roadmap into deliverable releases and keeps the program aligned to enterprise priorities.
Reporting Relationships & Work Environment
This role leads a multi-workstream delivery organization of managers, leads, and senior technical staff, and works in close partnership with Customer Operations, Metering, Finance and Accounting, Regulatory, Enterprise Architecture, Cybersecurity, Infrastructure and Cloud, Data and Analytics, and the program's system integrator partners. Extended hours, weekend work, and travel should be expected around major testing milestones, cutover events, and hypercare periods.
What We're Looking For:
Education requirements are listed below:
- Bachelor’s degree in computer science, engineering, business, or related technical field is required. An equivalent combination of education and related experience may be considered.
Work Experience requirement listed below:
- 12 years of relevant work experience, which includes 8 years of leading large portfolio of projects & services, is required.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-013
Compensation Range:
$221,489.00 - $287,934.50
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Revenue Operations Manager Job Roles in Ohio
See all 169+ Revenue Operations Manager Jobs in Ohio
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Search Revenue Operations Manager Jobs in OhioRevenue Operations Manager Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for revenue operations managers in Ohio?
Ohio-based sponsors for revenue operations manager roles include technology companies concentrated in Columbus, healthcare IT firms in Cleveland, and enterprise software businesses in Cincinnati. Companies like Salesforce, NCR, and Veeva Systems have established sponsorship track records in operations-heavy roles. Larger employers with dedicated HR and legal infrastructure are generally more likely to pursue H-1B visa sponsorship than smaller startups.
Which visa types are most common for revenue operations manager roles in Ohio?
The H-1B is the most common visa for revenue operations managers in Ohio, as the role typically requires a bachelor's degree in business, marketing, data analytics, or a related field, qualifying it as a specialty occupation. Candidates already holding L-1B status with a multinational employer may also transfer into a RevOps role domestically. O-1A is an option for candidates with demonstrated exceptional achievement in business operations.
Which cities in Ohio have the most revenue operations manager sponsorship jobs?
Columbus leads Ohio for revenue operations manager sponsorship activity, driven by its growing tech sector and concentration of SaaS-oriented companies around the Short North and Dublin corridors. Cleveland follows, with demand coming from healthcare IT and professional services firms. Cincinnati has a smaller but active market tied to consumer goods and enterprise software employers. Remote or hybrid arrangements sometimes extend reach across smaller Ohio metros.
How to find revenue operations manager visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for international candidates seeking visa-sponsored roles and filters revenue operations manager positions by state, including Ohio. Rather than sorting through general job boards where sponsorship status is unclear, Migrate Mate surfaces employers with active sponsorship history. Filtering by Ohio and the revenue operations manager category gives you a focused view of who is actively hiring and willing to sponsor in this state.
Are there any state-specific considerations for revenue operations managers seeking sponsorship in Ohio?
Ohio does not impose state-level visa sponsorship requirements beyond federal standards, but prevailing wage compliance under Department of Labor rules is still mandatory for H-1B positions. Columbus has a growing pipeline of RevOps talent from Ohio State University and Capital University, which means employers are familiar with international graduate hiring. Candidates should verify that job descriptions specify degree requirements clearly, as specialty occupation status depends on that documentation.
What is the prevailing wage for sponsored revenue operations manager jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.