Solution Manager Visa Sponsorship Jobs in South Carolina
Solution manager roles in South Carolina are concentrated in financial services, healthcare IT, and manufacturing technology sectors, with major employers in Charlotte-adjacent markets like Rock Hill, as well as Columbia and Greenville. Companies such as Michelin North America, SCANA, and regional financial institutions actively hire solution managers and have established records of sponsoring skilled international professionals.
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Get Access To All JobsINTRODUCTION
Who We Are
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
ABOUT THE ROLE
What We Do
The Client Solutions Manager, Mortgage Servicing Retention, serves as the primary point of contact for assigned mortgage servicing clients regarding retention initiatives, borrower engagement programs, and revenue-generating enhancements. Acting in an advisory and consultative capacity, this role partners with clients to identify needs, define scope, develop pricing, and manage implementation of retention-related solutions including digital advertising placements, borrower communications, statement messaging, system integrations, IVR updates, website enhancements, and related initiatives. This position is responsible for creation of Statements of Work, coordination of cross-functional execution, oversight of billing processes, and tracking and reporting on performance metrics to ensure successful program delivery and client satisfaction.
Responsibilities
What You’ll Do
Client Retention Solutions Management
- Serve as the Single Point of Contact for assigned mortgage servicing clients for all retention-related initiatives.
- Partner with clients to understand portfolio objectives, borrower engagement strategies, and retention goals.
- Identify opportunities to implement revenue-generating programs across digital platforms, borrower portals, servicing systems, statements, IVR platforms, and related channels.
- Provide consultative guidance on available products, enhancements, integrations, and communication options.
- Clarify and document client requirements to ensure alignment on scope, objectives, deliverables, and timelines.
Scope Definition and Commercial Accountability
- Develop and execute Statements of Work outlining deliverables, pricing, timelines, dependencies, and revenue expectations.
- Coordinate contract updates, change requests, and program modifications.
- Partner with Finance to establish accurate billing processes and ensure proper revenue recognition.
- Monitor program utilization and ensure billing aligns with contracted services.
Project and Cross-Functional Management
- Lead cross-functional coordination across Marketing, IT, Operations, Compliance, Product, and Finance teams.
- Define project scope and objectives to support retention initiatives.
- Develop schedules to ensure timely completion of deliverables.
- Identify risks, dependencies, and mitigation strategies.
- Facilitate status meetings and provide consistent updates to internal stakeholders and clients.
- Track, document, and escalate service level concerns as appropriate.
Performance Tracking and Reporting
- Establish and monitor performance metrics associated with retention initiatives.
- Maintain accurate reporting on implementation status, revenue impact, adoption, and performance trends.
- Provide recurring business updates and performance summaries to clients.
- Identify trends and recommend process improvements to enhance client outcomes and operational efficiency.
BASIC QUALIFICATIONS
What You’ll Bring
- 7+ years of experience in mortgage servicing, client management, retention programs, commercial operations, or related fields.
- Experience managing client-facing initiatives involving scope definition, billing coordination, and performance reporting.
- Strong understanding of mortgage servicing operations and borrower lifecycle.
- Knowledge of servicing systems, borrower communications platforms, and system integrations.
- Demonstrated experience managing cross-functional projects with revenue accountability.
- Strong project management skills and ability to manage multiple concurrent initiatives.
- Strong analytical skills with experience creating and tracking performance metrics.
- Organized with exceptional attention to detail.
- Ability to effectively communicate with clients, cross-functional teams, and senior leadership.
- Strong written and verbal communication skills.
- Proficient in Microsoft Excel and reporting tools.
- Demonstrated ability to operate as a self-starter with strong organizational discipline.
COMPENSATION
Pay Range: $77,300.00 - $103,000.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
WHAT WE OFFER
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
INTRODUCTION
Who We Are
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
ABOUT THE ROLE
What We Do
The Client Solutions Manager, Mortgage Servicing Retention, serves as the primary point of contact for assigned mortgage servicing clients regarding retention initiatives, borrower engagement programs, and revenue-generating enhancements. Acting in an advisory and consultative capacity, this role partners with clients to identify needs, define scope, develop pricing, and manage implementation of retention-related solutions including digital advertising placements, borrower communications, statement messaging, system integrations, IVR updates, website enhancements, and related initiatives. This position is responsible for creation of Statements of Work, coordination of cross-functional execution, oversight of billing processes, and tracking and reporting on performance metrics to ensure successful program delivery and client satisfaction.
Responsibilities
What You’ll Do
Client Retention Solutions Management
- Serve as the Single Point of Contact for assigned mortgage servicing clients for all retention-related initiatives.
- Partner with clients to understand portfolio objectives, borrower engagement strategies, and retention goals.
- Identify opportunities to implement revenue-generating programs across digital platforms, borrower portals, servicing systems, statements, IVR platforms, and related channels.
- Provide consultative guidance on available products, enhancements, integrations, and communication options.
- Clarify and document client requirements to ensure alignment on scope, objectives, deliverables, and timelines.
Scope Definition and Commercial Accountability
- Develop and execute Statements of Work outlining deliverables, pricing, timelines, dependencies, and revenue expectations.
- Coordinate contract updates, change requests, and program modifications.
- Partner with Finance to establish accurate billing processes and ensure proper revenue recognition.
- Monitor program utilization and ensure billing aligns with contracted services.
Project and Cross-Functional Management
- Lead cross-functional coordination across Marketing, IT, Operations, Compliance, Product, and Finance teams.
- Define project scope and objectives to support retention initiatives.
- Develop schedules to ensure timely completion of deliverables.
- Identify risks, dependencies, and mitigation strategies.
- Facilitate status meetings and provide consistent updates to internal stakeholders and clients.
- Track, document, and escalate service level concerns as appropriate.
Performance Tracking and Reporting
- Establish and monitor performance metrics associated with retention initiatives.
- Maintain accurate reporting on implementation status, revenue impact, adoption, and performance trends.
- Provide recurring business updates and performance summaries to clients.
- Identify trends and recommend process improvements to enhance client outcomes and operational efficiency.
BASIC QUALIFICATIONS
What You’ll Bring
- 7+ years of experience in mortgage servicing, client management, retention programs, commercial operations, or related fields.
- Experience managing client-facing initiatives involving scope definition, billing coordination, and performance reporting.
- Strong understanding of mortgage servicing operations and borrower lifecycle.
- Knowledge of servicing systems, borrower communications platforms, and system integrations.
- Demonstrated experience managing cross-functional projects with revenue accountability.
- Strong project management skills and ability to manage multiple concurrent initiatives.
- Strong analytical skills with experience creating and tracking performance metrics.
- Organized with exceptional attention to detail.
- Ability to effectively communicate with clients, cross-functional teams, and senior leadership.
- Strong written and verbal communication skills.
- Proficient in Microsoft Excel and reporting tools.
- Demonstrated ability to operate as a self-starter with strong organizational discipline.
COMPENSATION
Pay Range: $77,300.00 - $103,000.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
WHAT WE OFFER
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Solution Manager Job Roles in South Carolina
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Search Solution Manager Jobs in South CarolinaSolution Manager Jobs in South Carolina: Frequently Asked Questions
Which companies sponsor visas for solution managers in South Carolina?
Large enterprises with established HR and legal infrastructure are the most consistent sponsors for solution manager roles in South Carolina. Michelin North America in Greenville, BMW Manufacturing in Spartanburg, and major financial services and healthcare IT firms in Columbia have documented histories of H-1B sponsorship. Multinational companies with global workforces are generally better positioned to manage the sponsorship process than smaller regional firms.
Which visa types are most common for solution manager roles in South Carolina?
The H-1B is the most common visa for solution managers in South Carolina, as the role typically requires a bachelor's degree or higher in a relevant field such as computer science, information systems, or business, satisfying the specialty occupation requirement. Candidates with Canadian or Mexican citizenship may also qualify under the TN visa, and those with extraordinary ability in their field may explore the O-1 category.
Which cities in South Carolina have the most solution manager sponsorship jobs?
Greenville and Spartanburg lead sponsorship activity for solution managers, driven by the concentration of European manufacturing multinationals like Michelin and BMW that regularly hire internationally. Columbia, as the state capital and home to major healthcare systems and government contractors, is the second significant market. Charleston is growing in tech and logistics, making it an increasingly active city for solution manager sponsorship.
How to find solution manager visa sponsorship jobs in South Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse solution manager roles in South Carolina without sorting through positions that don't support international candidates. Filtering by state and role on Migrate Mate surfaces employers actively seeking solution managers and willing to sponsor, saving significant time compared to manually reviewing thousands of general job postings.
Are there state-specific considerations for solution manager sponsorship in South Carolina?
South Carolina's solution manager market is shaped by its manufacturing and financial services sectors rather than a large tech ecosystem, so employer familiarity with H-1B sponsorship varies more than in states like Texas or California. Candidates should prioritize employers with documented sponsorship histories. The state's growing university pipeline, including Clemson University and the University of South Carolina, produces talent that has normalized international hiring at larger regional employers.
What is the prevailing wage for sponsored solution manager jobs in South Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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