INTRODUCTION

Champions the prioritization of products and features by evaluating business value, feasibility, and user needs, ensuring alignment with Oracle's goals and strategies. Leads the engagement of key strategic customers, non-customers, partners and industry analysts to obtain market information and discover opportunities for product portfolio/product area. Establishes strategies to identify customer needs and market opportunities, guiding teams to develop highly complex solutions and validate them. Provides strategic guidance to team members on maintaining the roadmap for multiple products/features, drives delivery excellence, and fosters a culture of continuous improvement and innovation. Acts as an innovation leader within the Line of Business (LOB) and sets the overall strategy and direction of products, driving initiatives and setting the long-term vision. Champions the adoption of new methodologies for new feature development. Drives the sharing of strategic insights with cross-functional partners and Lines of Business (LOB). Owns transformative business impact across LOB and oversees standards of success metrics criteria and performance metrics (e.g., OKRs, KPIs) for multiple products. Champions the customer's needs throughout the product lifecycle and prioritizes critical customer issues. Proactively seeks out customers to gather feedback and align product capabilities with highly valued customers' business goals. Leads the go-to-market efforts, strategically recruits and supports key early adopters, and defines and tracks product adoption metrics for multiple product lines to drive adoption and product improvement.

ROLE AND RESPONSIBILITIES

Product Analysis – Market Analysis:

• Champions the prioritization of products/features based on evaluations of business value, feasibility, and internal and/or external user needs.

• Works with highly valued customers to ensure seamless alignment between the customer, the market, internal stakeholders, and Oracle's goals and strategy.

• Champions the analysis of market trends and the competitive landscape to set strategic and competitive positioning.

• Leads the engagements of key strategic customers, non-customers, partners, and industry analysts to obtain market information and discover opportunities for the product portfolio/product area.

Product Analysis – Solution Identification:

• Establishes strategies for identifying customers' unmet or unknown needs, market opportunities, and regulatory requirements.

• Influences internal teams in developing problem statements for highly complex products and forming data-driven hypotheses for breakthrough new products.

• Owns and champions the solutioning process by strategically partnering with internal and external stakeholders to identify solutions.

• Spearheads the evaluation and validation of different solutions to make informed decisions on enhancing existing products/features or introducing new products/features.

• Leads the creation and maintenance of critical and complex solution artifacts (e.g., regulatory requirements, functional and non-functional requirements).

Product Ownership – Product Development and Roadmapping:

• Drives the Line of Business’s (LOB) product lifecycle approach, setting industry standards for excellence.

• Provides strategic guidance to team members on maintaining the roadmap for multiple products/features, aligning them with Oracle’s vision and market demands.

• Establishes feature requirements, resources, and best practices, fostering a culture of continuous improvement and empowering internal stakeholders.

• Takes a leadership role in driving delivery excellence with key stakeholders, managing risks and resolving complex issues to ensure project success.

• Interprets existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) and market insights, driving strategic decision-making and optimizing product development in dynamic environments.

• Sets expectations for product quality by leading the creation and review of user stories and acceptance criteria.

• Reviews and shapes features or experiences prioritized in the roadmap, strategically aligning them with success criteria and Objectives and Key Results (OKRs).

Product Ownership – Product Leadership and Influence:

• Acts as an innovation leader within the Line of Business (LOB) and sets the overall strategy and direction of products, driving initiatives and long-term vision.

• Directs the development of products to deliver exceptional customer experiences and achieve business goals.

• Champions the adoption of new methodologies for new feature development, leveraging agile and continuous-delivery practices.

Alignment and Collaboration:

• Drives the sharing of strategic insights with cross-functional partners and Lines of Business (LOB), ensuring alignment and fostering a culture of collaboration.

• Anticipates and addresses potential pushback from stakeholders, leveraging extensive subject matter expertise and data-driven arguments to drive consensus and decision-making.

• Guides collaboration efforts with engineering and senior colleagues to execute innovative solutions tied to OKRs and Key Performance Indicators (KPIs).

• Takes full ownership of driving transformative business impact across Lines of Business (LOB), overseeing success criteria and performance metrics (e.g., OKRs, KPIs) for multiple products/features.

• Provides insight into parameters for user testing and champions the iteration and enhancement of products based on test results.

Customer-Centricity:

• Champions the customer's needs throughout the product lifecycle, proactively anticipating and addressing complex customer needs.

• Proactively seeks out customers to gather comprehensive feedback and conducts extensive research to understand their experiences with Oracle's products and services.

• Collaborates strategically with highly valued customers to align Oracle product capabilities with customers' evolving business goals.

• Leads efforts to capture, analyze, and synthesize intricate customer requirements, defining new product capabilities and driving the development of feature designs.

• Provides subject matter expertise and guidance to ensure products deliver exceptional value and exceed product consumer expectations following implementations.

• Reviews and prioritizes critical customer issues to ensure customer satisfaction and product quality, partnering with product development for advanced resolution.

Product Release – Go-to-Market:

• Leads the development of release overviews, field presentations, and demos for the field team, providing guidance to junior staff as needed.

• Strategically recruits and provides robust support to key early adopters to validate and enhance product solutions.

• Drives the development of thorough and detailed user documentation, providing expert-level oversight as needed.

• Defines and tracks key product metrics to monitor adoption for multiple product lines, leveraging data insights to drive product improvement.

• Presents product demonstrations to highly valued internal and/or external customers and partners, industry analysts, and field teams, showcasing the innovation and value of new releases.

Core Responsibilities

Planning & Execution:

• Manages and provides direction on timelines, deliverables, and budgets when applicable for critical high-impact projects or initiatives that impact the line of business, ensuring timely completion and adherence to requirements.

• Anticipates and plans for shifts in resources or timelines based on changing business priorities, ensuring optimal outcomes.

Collaboration & Partnership:

• Influences cross-functional leaders and external stakeholders to gain alignment on strategic objectives.

• Fosters partnerships with key business leaders, stakeholders, and/or customers, identifying opportunities for expanding partnerships and promoting long-term organizational success.

• Champions transparency and inclusivity by actively seeking, listening to, and incorporating diverse perspectives.

Problem Solving:

• Leads specialized, advanced problem-solving efforts, serving as an escalation point for complex issues.

• Guides others to leverage innovative data-driven techniques to address ambiguous or novel issues, identify root causes, and drive the implementation of solutions that prevent future issues.

Continuous Learning:

• Leverages deep industry knowledge and expertise to serve as a thought leader within the organization.

• Contributes to the advancement of the field or industry through thought leadership (e.g., conference presentations, white papers, research contributions).

• Maintains and evolves expertise in relevant areas by proactively monitoring emerging trends, technologies, and industry standards, ensuring the organization remains current with best practices.

• Champions continuous learning and knowledge sharing, promoting professional development across teams.

• Applies new knowledge to drive advancement and mentors others to do the same.

Continuous Improvement:

• Develops innovative solutions and drives the implementation of ideas that increase the efficiency and effectiveness of processes, protocols, and workflows across the organization.

• Evaluates effectiveness of updated approaches and methods for continued improvement to enhance efficiencies and ensure changes align with organizational goals.

• Designs and develops metrics to measure success of improvement initiatives.

Performance and Development:

• Serves as a subject matter expert regarding talent needs and organizational talent strategy.

• Imparts leadership and expert knowledge throughout the talent development pipeline including candidate interviews, candidate assessment, and hiring decisions, ensuring alignment with organizational talent strategy.

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