Clinical Specialist Visa Sponsorship Jobs in Utah
Utah's clinical specialist jobs are concentrated around Salt Lake City's medical device and life sciences corridor, with major employers like Becton Dickinson, Stryker, and Intermountain Health regularly hiring internationally. The state's growing MedTech presence and proximity to University of Utah research programs make it an active market for sponsored clinical specialist roles.
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Get Access To All JobsPosition Summary
The Clinical Applications Specialist I (CAS I) provides product applications and technical support to internal and external customers for the diagnostic test systems marketed by bioMérieux including but not limited to training, troubleshooting, and consultation. This product knowledge is used to support sales growth through delivering exceptional technical support. Manages the complaint handling process to ensure the timely, accurate resolution of customer complaints and will also coordinate efforts with other internal and field support teams to provide world-class support for all customers. Promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic/positive work environment.
Primary Duties
- Prioritize answering customer inquiries, both internal and external, per established guidelines and document in the enterprise resource planning (ERP) system. Provide world class customer support with consistent follow up, deliver product education, troubleshooting, and resolutions to ensure customer satisfaction.
- Responsible for initiating, managing, and resolving customer complaints and suggestions. Will also determine if a complaint needs to be escalated for further investigation requiring the expertise of other departments.
- Perform on-call duties as needed to provide 24-hour technical support to customers.
- Support existing customers with additional training and technical assistance as needed or as product enhancements are launched that require additional training or implementation.
- Manage product returns when applicable.
- Maintain competency of bioMérieux products and procedures that are job specific and assist with implementation of new products.
- Participate in revenue generation initiatives which include the promotion of value-added projects and services.
- Establish and maintain enterprise resource planning (ERP) certification.
- Meets quality plan standards and all departmental key performance indicators (KPIs).
- Perform all work in compliance with company quality procedures and standards.
- Perform other duties as assigned.
Qualifications
Required Education, Training, and Experience
- Bachelor degree in a Biological science
- 2+ years of professional related experience in Clinical laboratory setting with specialization in Microbiology and/or Molecular Biology.
Preferred Experience
- Customer facing experience preferred.
- Networking or LIS/LIMS experience preferred.
- Medical device industry experience a plus.
Knowledge, Skills, and Abilities
- Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
- Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives.
- Ability to cooperate with others at all levels including leadership.
- Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
- Effective written and verbal communication skills.
- Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel.
- Knowledge of bioMérieux products and Salesforce is a plus.
Working Conditions
- Ability to remain in stationary position, either sitting or standing, for prolonged periods.
- Travel requirements include:
- Domestic travel: up to 10%
- International travel: less than 5%
The estimated salary range for this role in Utah is between $66,500 - $99,800. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate’s experience and will be presented in writing at the time of the offer.
In addition, bioMérieux offers a competitive Total Rewards package that may include:
- A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
- Company-Provided Life and Accidental Death Insurance
- Short and Long-Term Disability Insurance
- Retirement Plan including a generous non-discretionary employer contribution and employer match.
- Adoption Assistance
- Wellness Programs
- Employee Assistance Program
- Commuter Benefits
- Various voluntary benefit offerings
- Discount programs
- Parental leaves
biojobs
LI-DS1
Position Summary
The Clinical Applications Specialist I (CAS I) provides product applications and technical support to internal and external customers for the diagnostic test systems marketed by bioMérieux including but not limited to training, troubleshooting, and consultation. This product knowledge is used to support sales growth through delivering exceptional technical support. Manages the complaint handling process to ensure the timely, accurate resolution of customer complaints and will also coordinate efforts with other internal and field support teams to provide world-class support for all customers. Promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic/positive work environment.
Primary Duties
- Prioritize answering customer inquiries, both internal and external, per established guidelines and document in the enterprise resource planning (ERP) system. Provide world class customer support with consistent follow up, deliver product education, troubleshooting, and resolutions to ensure customer satisfaction.
- Responsible for initiating, managing, and resolving customer complaints and suggestions. Will also determine if a complaint needs to be escalated for further investigation requiring the expertise of other departments.
- Perform on-call duties as needed to provide 24-hour technical support to customers.
- Support existing customers with additional training and technical assistance as needed or as product enhancements are launched that require additional training or implementation.
- Manage product returns when applicable.
- Maintain competency of bioMérieux products and procedures that are job specific and assist with implementation of new products.
- Participate in revenue generation initiatives which include the promotion of value-added projects and services.
- Establish and maintain enterprise resource planning (ERP) certification.
- Meets quality plan standards and all departmental key performance indicators (KPIs).
- Perform all work in compliance with company quality procedures and standards.
- Perform other duties as assigned.
Qualifications
Required Education, Training, and Experience
- Bachelor degree in a Biological science
- 2+ years of professional related experience in Clinical laboratory setting with specialization in Microbiology and/or Molecular Biology.
Preferred Experience
- Customer facing experience preferred.
- Networking or LIS/LIMS experience preferred.
- Medical device industry experience a plus.
Knowledge, Skills, and Abilities
- Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
- Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives.
- Ability to cooperate with others at all levels including leadership.
- Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
- Effective written and verbal communication skills.
- Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel.
- Knowledge of bioMérieux products and Salesforce is a plus.
Working Conditions
- Ability to remain in stationary position, either sitting or standing, for prolonged periods.
- Travel requirements include:
- Domestic travel: up to 10%
- International travel: less than 5%
The estimated salary range for this role in Utah is between $66,500 - $99,800. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate’s experience and will be presented in writing at the time of the offer.
In addition, bioMérieux offers a competitive Total Rewards package that may include:
- A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
- Company-Provided Life and Accidental Death Insurance
- Short and Long-Term Disability Insurance
- Retirement Plan including a generous non-discretionary employer contribution and employer match.
- Adoption Assistance
- Wellness Programs
- Employee Assistance Program
- Commuter Benefits
- Various voluntary benefit offerings
- Discount programs
- Parental leaves
biojobs
LI-DS1
Clinical Specialist Job Roles in Utah
See all Clinical Specialist Jobs in Utah
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Search Clinical Specialist Jobs in UtahClinical Specialist Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for clinical specialists in Utah?
Medical device and healthcare companies with established Utah operations are the most active sponsors. Becton Dickinson, Stryker, Medtronic, and Abbott have all filed H-1B visa Labor Condition Applications for clinical specialist roles in Utah. Intermountain Health and University of Utah Health also sponsor international candidates, particularly for roles requiring specialized clinical or technical training that aligns with a relevant degree field.
Which visa types are most common for clinical specialist roles in Utah?
The H-1B is the most common visa for clinical specialists in Utah, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field, such as biomedical engineering, nursing, or a life science. TN visas are available to Canadian and Mexican nationals in qualifying clinical roles. Candidates with exceptional research or publication records may also qualify for the O-1 visa.
How to find clinical specialist visa sponsorship jobs in Utah?
Migrate Mate lets you filter visa sponsorship jobs specifically for clinical specialist roles in Utah, showing only employers with a verified history of sponsoring international candidates. Rather than manually researching each company's sponsorship history, Migrate Mate surfaces relevant openings in Utah's medical device and healthcare sectors, including positions at companies in the Salt Lake City corridor where clinical specialist hiring is most concentrated.
Which cities in Utah have the most clinical specialist sponsorship jobs?
Salt Lake City accounts for the majority of clinical specialist sponsorship activity in Utah, driven by the concentration of medical device companies and health systems along the Wasatch Front. Murray and West Valley City host several major healthcare and MedTech facilities. Provo and Orem also see clinical specialist openings tied to the life sciences cluster that has grown alongside the broader Utah County tech economy.
Are there any Utah-specific considerations for clinical specialists pursuing visa sponsorship?
Utah's Department of Workforce Services publishes prevailing wage data that employers must reference when filing Labor Condition Applications for H-1B clinical specialist positions. The University of Utah's medical and engineering programs create a local pipeline of candidates, so international applicants benefit from emphasizing specialized clinical certifications or device-specific training that distinguishes them. Some clinical specialist roles in Utah require state-issued professional licenses, which should be confirmed with the employer before the sponsorship process begins.
What is the prevailing wage for sponsored clinical specialist jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.