Instructional Assistant Visa Sponsorship Jobs in Utah
Instructional assistant visa sponsorship jobs in Utah are most commonly found with school districts like Granite School District, Jordan School District, and Alpine School District, as well as universities such as the University of Utah and Utah Valley University. Salt Lake City, Provo, and Ogden are the primary hiring centers for these roles statewide.
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Are you passionate about technology, education, and helping others succeed? The Office of Teaching & Learning is seeking a customer-focused and tech-savvy Instructional Technology Assistant to join our team.
In this role, you will serve as the first point of contact for faculty, staff, and students seeking assistance with instructional technologies and learning management systems. You'll help troubleshoot technical issues, support course maintenance in Canvas and related educational technologies, monitor support requests, and contribute to the exceptional service that helps UVU instructors create meaningful learning experiences.
This position is ideal for someone who enjoys solving problems, working with people, and learning new technologies in a collaborative and mission-driven environment. You'll gain hands-on experience supporting higher education technology while making a direct impact on teaching and learning across the university.
What You'll Do:
- Provide first-line technical support to faculty, staff, and students.
- Respond to support requests through phone, email, ticketing systems, and in-person interactions.
- Troubleshoot issues related to Canvas and other instructional technologies.
- Assist faculty with course updates and instructional technology tools.
- Monitor escalated support requests and ensure timely resolution.
- Help develop and improve support documentation and knowledge resources.
- Track support trends and contribute to service improvement efforts.
What We're Looking For:
- Strong customer service and communication skills.
- Experience providing technical support or troubleshooting technology.
- Excellent organizational and time-management abilities.
- Interest in educational technology and supporting student and faculty success.
Whether you're building your career in technology, education, or customer support, this role offers a unique opportunity to make a meaningful difference in higher education while gaining valuable professional experience.
Summary of Responsibilities
- Provides first-line support for faculty, staff, and students for the Office of Teaching and Learning through various communication channels, including phone calls, email, in-person interactions, and user-submitted tickets; determines support needs based on established workflows and either resolves issues or routes requests to the appropriate staff. Logs and tracks all support contacts in a shared support system.
- Troubleshoots technology issues and assists faculty with course updates and maintenance of course materials in the learning management system and integrated learning technologies.
- Monitors on-demand support available to users through the university’s learning management system and resolves escalated issues. Provides informational content for gaps in the Instructure support knowledge base guides. Compiles and reports key support indicators.
- Provides general support to the administrative units across the university on LMS-related issues, including assistance with communication processes and resolving routine issues as they arise.
- Executes specific assigned tasks in a timely and professional manner and performs other duties related to the essential functions as assigned.
Qualifications / Licenses / Certifications
Graduation from high school or equivalent and 1 year of experience in technical support and customer service.
Preferred Qualifications:
Graduation from an accredited institution with an associate’s degree in a related field; OR any combination of education and experience totaling 3 years.
Knowledge / Skills / Abilities
- Knowledge of Canvas, MS Teams, and other MS Office applications.
- Experience working in a technical support position.
- Effective organizational, problem-solving, time management, and multitasking skills in a busy, front-desk environment.
- Excellent phone and customer service skills with the ability to diffuse/resolve sensitive or volatile situations.
- Ability to establish and maintain positive working relationships with people from varied backgrounds and communities.
- Ability to follow oral and written procedures and instructions efficiently with minimum supervision.
- Ability to compose professional communications to students, exam proctors, instructors, and other university professionals.
- Ability to reliably work the designated schedule of Monday through Friday, 12:30 p.m. to 6:00 p.m.
EEO Statement:
UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Position Announcement
Are you passionate about technology, education, and helping others succeed? The Office of Teaching & Learning is seeking a customer-focused and tech-savvy Instructional Technology Assistant to join our team.
In this role, you will serve as the first point of contact for faculty, staff, and students seeking assistance with instructional technologies and learning management systems. You'll help troubleshoot technical issues, support course maintenance in Canvas and related educational technologies, monitor support requests, and contribute to the exceptional service that helps UVU instructors create meaningful learning experiences.
This position is ideal for someone who enjoys solving problems, working with people, and learning new technologies in a collaborative and mission-driven environment. You'll gain hands-on experience supporting higher education technology while making a direct impact on teaching and learning across the university.
What You'll Do:
- Provide first-line technical support to faculty, staff, and students.
- Respond to support requests through phone, email, ticketing systems, and in-person interactions.
- Troubleshoot issues related to Canvas and other instructional technologies.
- Assist faculty with course updates and instructional technology tools.
- Monitor escalated support requests and ensure timely resolution.
- Help develop and improve support documentation and knowledge resources.
- Track support trends and contribute to service improvement efforts.
What We're Looking For:
- Strong customer service and communication skills.
- Experience providing technical support or troubleshooting technology.
- Excellent organizational and time-management abilities.
- Interest in educational technology and supporting student and faculty success.
Whether you're building your career in technology, education, or customer support, this role offers a unique opportunity to make a meaningful difference in higher education while gaining valuable professional experience.
Summary of Responsibilities
- Provides first-line support for faculty, staff, and students for the Office of Teaching and Learning through various communication channels, including phone calls, email, in-person interactions, and user-submitted tickets; determines support needs based on established workflows and either resolves issues or routes requests to the appropriate staff. Logs and tracks all support contacts in a shared support system.
- Troubleshoots technology issues and assists faculty with course updates and maintenance of course materials in the learning management system and integrated learning technologies.
- Monitors on-demand support available to users through the university’s learning management system and resolves escalated issues. Provides informational content for gaps in the Instructure support knowledge base guides. Compiles and reports key support indicators.
- Provides general support to the administrative units across the university on LMS-related issues, including assistance with communication processes and resolving routine issues as they arise.
- Executes specific assigned tasks in a timely and professional manner and performs other duties related to the essential functions as assigned.
Qualifications / Licenses / Certifications
Graduation from high school or equivalent and 1 year of experience in technical support and customer service.
Preferred Qualifications:
Graduation from an accredited institution with an associate’s degree in a related field; OR any combination of education and experience totaling 3 years.
Knowledge / Skills / Abilities
- Knowledge of Canvas, MS Teams, and other MS Office applications.
- Experience working in a technical support position.
- Effective organizational, problem-solving, time management, and multitasking skills in a busy, front-desk environment.
- Excellent phone and customer service skills with the ability to diffuse/resolve sensitive or volatile situations.
- Ability to establish and maintain positive working relationships with people from varied backgrounds and communities.
- Ability to follow oral and written procedures and instructions efficiently with minimum supervision.
- Ability to compose professional communications to students, exam proctors, instructors, and other university professionals.
- Ability to reliably work the designated schedule of Monday through Friday, 12:30 p.m. to 6:00 p.m.
EEO Statement:
UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Instructional Assistant Job Roles in Utah
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Search Instructional Assistant Jobs in UtahInstructional Assistant Jobs in Utah: Frequently Asked Questions
Which companies and school districts sponsor visas for instructional assistants in Utah?
The largest sponsors of instructional assistant roles in Utah tend to be public school districts, including Granite School District, Jordan School District, Alpine School District, and Davis School District. Higher education institutions such as the University of Utah and Brigham Young University also hire instructional support staff. Sponsorship is less common at smaller charter schools, so large public districts are the most reliable starting point.
Which visa types are most common for instructional assistant roles in Utah?
H-1B visas are the most common sponsorship pathway for instructional assistants in Utah, but only when the role requires a specialized bachelor's degree, such as positions focused on special education, bilingual instruction, or curriculum support. TN visas are available to Canadian and Mexican nationals in qualifying education-related occupations. Some positions at universities may also be filled through J-1 visa exchange visitor programs, depending on the role structure.
Which cities in Utah have the most instructional assistant visa sponsorship jobs?
Salt Lake City and its surrounding suburbs, including West Valley City and Sandy, see the highest concentration of instructional assistant openings due to Granite and Jordan School Districts. Provo and Orem are strong markets because of Utah Valley University and Brigham Young University. Ogden, home to Weber State University, also generates consistent demand. These metro areas collectively account for the large majority of sponsorship-eligible instructional assistant postings in the state.
How to find instructional assistant visa sponsorship jobs in Utah?
Migrate Mate is the most direct way to find instructional assistant roles in Utah that offer visa sponsorship. You can filter specifically by role and state to surface positions at Utah school districts and universities that have a documented history of sponsoring international candidates. Because sponsorship availability is not always disclosed in standard job postings, using a platform built around verified sponsorship data saves significant time in your search.
Are there any state-specific considerations for instructional assistants seeking visa sponsorship in Utah?
Utah requires instructional assistants in public K-12 schools to meet state paraprofessional standards, which typically include at least two years of higher education or passing a relevant assessment. International candidates pursuing H-1B sponsorship must ensure their role qualifies as a specialty occupation, which is more straightforward for positions requiring a specific degree field. Utah's growing multilingual student population has increased demand for bilingual instructional assistants, which can strengthen the specialty occupation case for eligible candidates.
What is the prevailing wage for sponsored instructional assistant jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.