Service Operations Manager Visa Sponsorship Jobs in Vermont
Vermont's service operations manager roles are concentrated around Burlington and Montpelier, with employers in healthcare, higher education, and technology services driving most hiring. IBM and UVM Medical Center have established sponsorship track records in the state. The market is smaller than coastal hubs, but qualified candidates with operations backgrounds find targeted opportunities.
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Get Access To All JobsJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Primary Objective
The Sales Center Manager- Operations is responsible for managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.
Expected base pay rates for the role will be between $47,000 and $59,000 at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs.
Major Function and Scope
- Achieves revenue, budget and other business objectives for each fiscal year.
- Develops business relationships with key customers within the store coverage area.
- Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis.
- Provides leadership and direction in the pursuit of store objectives with employees.
- Communicates and works closely with customers to maximize market penetration and margin potential.
- Develops and implements strategic plans to accommodate corporate goals.
- Advises customer on product selection, pricing and sales volume and continues to build customer relations.
- Analyzes and controls expenditures of SSC to conform to budgetary requirements.
- Analyzes sales reports showing sales volume, profit loss (EVA) and margins utilizing the on Demand reporting process.
- Ensures prudent credit transactions and manages account collections.
- Participates in the planning process by providing accurate, achievable sales forecasts.
- Align achievements with corporate goals, standards, and objectives.
- Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety program.
- Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
- Cross trains on all areas of SSC operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires and manages SSC staff associates. Includes daily support and direction, as well as on-going performance management and development.
- Manages store metrics to ensure performance.
- Maintains store KPIs to meet audit expectation requirements.
- Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance.
- Performs other related duties as required.
Experience and Knowledge Required
- HS diploma and 5+ years relevant sales experience required OR
- Bachelors degree in Business or related field and 1+ years of relevant sales experience. 4 years prior selling experience. Prior customer service experience is a plus.
- Minimum 2 years previous management experience.
Competencies
Strong interpersonal skills, excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to multi-task. Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel, and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or listen. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. While performing the duties of this job, the associate is required to frequently lift 50 pounds.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Job Type Sales Jobs
Req ID 92548
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Primary Objective
The Sales Center Manager- Operations is responsible for managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.
Expected base pay rates for the role will be between $47,000 and $59,000 at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs.
Major Function and Scope
- Achieves revenue, budget and other business objectives for each fiscal year.
- Develops business relationships with key customers within the store coverage area.
- Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis.
- Provides leadership and direction in the pursuit of store objectives with employees.
- Communicates and works closely with customers to maximize market penetration and margin potential.
- Develops and implements strategic plans to accommodate corporate goals.
- Advises customer on product selection, pricing and sales volume and continues to build customer relations.
- Analyzes and controls expenditures of SSC to conform to budgetary requirements.
- Analyzes sales reports showing sales volume, profit loss (EVA) and margins utilizing the on Demand reporting process.
- Ensures prudent credit transactions and manages account collections.
- Participates in the planning process by providing accurate, achievable sales forecasts.
- Align achievements with corporate goals, standards, and objectives.
- Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety program.
- Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
- Cross trains on all areas of SSC operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires and manages SSC staff associates. Includes daily support and direction, as well as on-going performance management and development.
- Manages store metrics to ensure performance.
- Maintains store KPIs to meet audit expectation requirements.
- Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance.
- Performs other related duties as required.
Experience and Knowledge Required
- HS diploma and 5+ years relevant sales experience required OR
- Bachelors degree in Business or related field and 1+ years of relevant sales experience. 4 years prior selling experience. Prior customer service experience is a plus.
- Minimum 2 years previous management experience.
Competencies
Strong interpersonal skills, excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to multi-task. Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel, and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or listen. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. While performing the duties of this job, the associate is required to frequently lift 50 pounds.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Job Type Sales Jobs
Req ID 92548
Service Operations Manager Job Roles in Vermont
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Search Service Operations Manager Jobs in VermontService Operations Manager Jobs in Vermont: Frequently Asked Questions
Which companies sponsor visas for service operations managers in Vermont?
IBM's Essex Junction facility is among Vermont's most consistent visa sponsors for operations-related roles. UVM Medical Center and the University of Vermont also sponsor for service operations positions within healthcare and administrative functions. Smaller technology and managed services firms in the Burlington metro occasionally sponsor depending on candidate qualifications, though sponsorship frequency is lower than at the larger institutional employers.
Which visa types are most common for service operations manager roles in Vermont?
The H-1B visa is the most common visa category for service operations managers in Vermont, provided the role requires a specialized bachelor's degree in a relevant field such as business, engineering, or information systems. Candidates with prior H-1B approvals at other employers may transfer status to a Vermont-based employer. TN visa status is available to Canadian and Mexican nationals if the position meets qualifying occupation criteria under USMCA.
Which cities in Vermont have the most service operations manager sponsorship jobs?
Burlington accounts for the majority of service operations manager sponsorship activity in Vermont, driven by IBM's presence, UVM Medical Center, and a growing cluster of technology and professional services firms. South Burlington and Williston, both within the Burlington metro, also see relevant hiring. Montpelier has a smaller concentration tied to state government contractors and healthcare administration organizations.
How to find service operations manager visa sponsorship jobs in Vermont?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it practical to search for service operations manager roles in Vermont without sorting through positions that don't offer sponsorship. You can narrow results to Vermont employers and review which organizations have active openings. Given the smaller volume of sponsorship roles in the state, checking Migrate Mate regularly as new listings are added is worthwhile.
Are there any Vermont-specific considerations for service operations manager sponsorship candidates?
Vermont's prevailing wage requirements apply to H-1B petitions, and employers must certify the offered compensation meets Department of Labor wage levels for the Burlington or statewide region. The state's smaller labor market means fewer competing candidates, but also fewer total sponsoring employers. Candidates with experience in healthcare operations, financial technology, or enterprise IT services align most closely with the industries where Vermont sponsorship activity is concentrated.
What is the prevailing wage for sponsored service operations manager jobs in Vermont?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.