Patient Service Coordinator Visa Sponsorship Jobs in Washington DC
Washington DC's dense concentration of major hospital systems, research medical centers, and federal health agencies creates steady demand for patient service coordinators. Top employers include MedStar Health, George Washington University Hospital, and Children's National Hospital. Most roles are based in the District itself, with additional opportunities in the surrounding metro area.
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About The Job
General Summary of Position
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments, registers patients, collects co-payments, Time-of-Service (TOS) payment processing, updates demographic and insurance information, and provides patients with follow-up appointments and requisitions for tests.
Primary Duties And Responsibilities
- Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
- Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies insurance, and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care, posts time of service (TOS) payments, collects and reviews all encounter forms, and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.
- Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable.
- Answers the telephone in accordance with the policy and service expectations, provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.
- Prepares, updates, and copies forms, reports, and records on a routine basis; scans, imports, and indexes regularly to keep information flowing into patients' medical record.
- Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.
- Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.
- Supports organization initiatives related to new technology, clinical programs, and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.
- Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues, medical providers, and others to communicate essential information and to ensure a high level of patient experience.
- Takes personal responsibility for the neat appearance of the work location to include front office reception area, break room, and other assigned areas assuring each area represents MedStar Health in a positive manner.
- Participates in meetings and on committees as needed or assigned.
- Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.
- Participates in multi-disciplinary quality and service improvement teams.
Minimal Qualifications
Education
- High School Diploma or GED required
- One year of relevant education may be substituted for one year of required work experience.
Experience
- Less than 1 year - 6 months to 1 year experience providing high quality customer service required, preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules, registration systems, and electronic records required.
- Working knowledge of IDX/GE centricity business preferred.
Licenses and Certifications
- CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required.
- Additional unit/specialty certifications may vary by department or business unit.
Knowledge Skills And Abilities
- Excellent interpersonal communication and customer service skills and good telephone etiquette.
- Requires knowledge of medical terminology and effective oral and written communication skills.
- Must possess the ability to perform in a high-pressure environment to organize and prioritize work, to deal effectively and professionally with a variety of different individuals, and to support and monitor the needs of multiple medical providers.
This position has a hiring range of USD $18.70 - USD $32.72 /Hr.

About The Job
General Summary of Position
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments, registers patients, collects co-payments, Time-of-Service (TOS) payment processing, updates demographic and insurance information, and provides patients with follow-up appointments and requisitions for tests.
Primary Duties And Responsibilities
- Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
- Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies insurance, and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care, posts time of service (TOS) payments, collects and reviews all encounter forms, and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.
- Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable.
- Answers the telephone in accordance with the policy and service expectations, provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.
- Prepares, updates, and copies forms, reports, and records on a routine basis; scans, imports, and indexes regularly to keep information flowing into patients' medical record.
- Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.
- Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.
- Supports organization initiatives related to new technology, clinical programs, and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.
- Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues, medical providers, and others to communicate essential information and to ensure a high level of patient experience.
- Takes personal responsibility for the neat appearance of the work location to include front office reception area, break room, and other assigned areas assuring each area represents MedStar Health in a positive manner.
- Participates in meetings and on committees as needed or assigned.
- Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.
- Participates in multi-disciplinary quality and service improvement teams.
Minimal Qualifications
Education
- High School Diploma or GED required
- One year of relevant education may be substituted for one year of required work experience.
Experience
- Less than 1 year - 6 months to 1 year experience providing high quality customer service required, preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules, registration systems, and electronic records required.
- Working knowledge of IDX/GE centricity business preferred.
Licenses and Certifications
- CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required.
- Additional unit/specialty certifications may vary by department or business unit.
Knowledge Skills And Abilities
- Excellent interpersonal communication and customer service skills and good telephone etiquette.
- Requires knowledge of medical terminology and effective oral and written communication skills.
- Must possess the ability to perform in a high-pressure environment to organize and prioritize work, to deal effectively and professionally with a variety of different individuals, and to support and monitor the needs of multiple medical providers.
This position has a hiring range of USD $18.70 - USD $32.72 /Hr.
Patient Service Coordinator Job Roles in Washington DC
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Search Patient Service Coordinator Jobs in Washington DCPatient Service Coordinator Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for patient service coordinators in Washington DC?
MedStar Health, George Washington University Hospital, Children's National Hospital, and Howard University Hospital are among the larger DC employers that have sponsored work visas for healthcare support staff. Academic medical centers and hospital systems affiliated with universities tend to have established HR infrastructure for visa sponsorship, making them more likely candidates than smaller private clinics or independent practices.
Which visa types are most common for patient service coordinator roles in Washington DC?
The H-1B visa applies when the role is structured as a specialty occupation requiring a relevant bachelor's degree, though this classification is not guaranteed for all patient service coordinator positions. Some employers use the TN visa for Canadian or Mexican nationals in qualifying healthcare administration roles. The EB-3 immigrant visa is another pathway some healthcare employers pursue for longer-term staffing needs.
How to find patient service coordinator visa sponsorship jobs in Washington DC?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find patient service coordinator roles in Washington DC where employers have indicated sponsorship willingness. Because sponsorship is not always advertised in standard job postings, using a platform built around that filter saves significant time compared to manually reviewing hundreds of general healthcare administration listings.
Which areas of Washington DC have the most patient service coordinator sponsorship jobs?
Most patient service coordinator openings with sponsorship potential are concentrated within the District itself, particularly near major medical corridors in the Northwest quadrant around GW Hospital and MedStar Georgetown. The broader metro area, including neighborhoods adjacent to Capitol Hill and the federal health agency campuses, also sees consistent demand due to the high concentration of outpatient clinics and specialty practices serving federal employees.
Are there any DC-specific considerations for patient service coordinators seeking visa sponsorship?
Washington DC's healthcare market is heavily influenced by federal government employment and affiliated research institutions, which can shape how employers structure administrative roles and whether they qualify for specialty occupation status under H-1B requirements. DC's prevailing wage determinations for healthcare support positions follow Department of Labor standards for the Washington-Arlington-Alexandria metropolitan area, which employers must meet when filing a Labor Condition Application on a sponsored worker's behalf.
What is the prevailing wage for sponsored patient service coordinator jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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