Patient Service Coordinator Visa Sponsorship Jobs in Washington DC
Washington DC's dense concentration of major hospital systems, research medical centers, and federal health agencies creates steady demand for patient service coordinators. Top employers include MedStar Health, George Washington University Hospital, and Children's National Hospital. Most roles are based in the District itself, with additional opportunities in the surrounding metro area.
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Get Access To All JobsINTRODUCTION
Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
JOB OVERVIEW
The role of Clinical Research Coordinator II (CRCII) encompasses the management and coordination of a subset of ongoing clinical trials within the Department of Neurology, totaling approximately 7 out of 55 trials spanning Phases I-IV. These trials predominantly focus on neuroimmunology and neuromuscular diseases. The CRCII is entrusted with mastering the schedule of assessments for each trial and meticulously planning and coordinating every visit. This involves extensive preparatory work detailed in the "Responsibilities" section. During patient visits, the CRCII assumes responsibility for conducting the entire study visit, ensuring strict adherence to protocol. This necessitates an intimate understanding of each protocol's nuances and attending to individual patient needs.
Furthermore, the CRCII must possess a thorough understanding of ancillary departments involved in trial visits, such as Radiology, CRU, and Cardiology. Effective communication and coordination with these departments are essential. Upholding patient confidentiality and adhering to university standards for clinical research conduct are paramount.
Key responsibilities also include:
- Regulatory maintenance
- Compliance with ongoing training mandates
- Accurate reporting of clinical trial visits via the OnCore/CTMS system
- Precise and prompt data entry
- Reporting of adverse events, and consistent communication with team members and trial sponsors
WORK INTERACTIONS
As an employee of Georgetown University, the CRCII directly supports the University’s mission of cura personalis. Clinical Trials offer a unique opportunity for a patient to receive personalized and comprehensive care in a manner that they may not experience otherwise as a patient. Per the requirements of each clinical trial protocol, the CRCII is required to be the main point of contact for a patient in a clinical trial and must respond to inquiries from any patient within 24 hours. The CRCII is instructed and required to maintain regular contact with each patient in their respective trials, because it is an FDA requirement to report adverse events in a timely manner, no matter the severity. As such, clinical trial patients develop close relationships with the CTM/CRC for a trial, which provides unprecedented access to care when necessary.
In the overall scheme of the Georgetown University Medical Center, this position indirectly and directly supports multiple departments. From a fiscal perspective, the indirect/overhead costs generated by clinical trials support the GUMC operating costs. Without an experienced CRCII in this position, we cannot participate in the trials specified in this application, and/or future clinical trials, which would significantly hurt the revenue that these trials generate. This would be detrimental to the ongoing clinical trial operations at our site. Operationally, the CRCII coordinates with other departments such as the Clinical Research Operations Office (CROO), the Clinical Research Unit (CRU), the Research Pharmacy, the Radiology Department, Department of Medicine, Dermatology, Ophthalmology, and Gastroenterology. By interacting with other departments within the GUMC, the position indirectly supports research-related operations in departments ancillary to Neurology.
On a daily basis, the CRCII will report to the Associate Director of Clinical Trials. The CRCII is part of a robust team comprised of 6 CTM/CRCII s (including the CRCII), the Associate Director, the Director of Clinical Trials, and up to 4 student hires. The CRCII is responsible for managing at least 7 trials out of the overall portfolio of approximately 55 ongoing trials within our specific department. While the CRCII’s primary direct report is to the Associate Director of Clinical Trials, the CRCII will also provide project-specific deliverables to others such as, the Director of Clinical Trials, the PI for each trial, and to the sponsor contact (e.g., the study monitor appointed by the sponsor for each trial).
REQUIREMENTS AND QUALIFICATIONS
Should have a Bachelor’s degree, at minimum with an Associate’s Degree and 5 years’ minimum work experience as a Clinical Trial Coordinator or Clinical Research Assistant. In addition to a B.A./B.S. or A.A + 5 year CTC experience, Must have at least 3 years of experience working in a clinical setting that involves direct patient interaction, in a full time, part time, or extensive volunteer experience 2 year min. experience will be as a Clinical Trial Coordinator, Clinical Research Assistant, or equivalent position. 3 years’ work experience in the following areas will be considered: human subjects research (e.g., working in a lab or on studies for PhD candidates at an academic institution), social work, nursing, occupational health, Emergency Medical Technician, or ancillary departments that directly support Clinical Trials (e.g., the GUMC Clinical Research Operations Office or Clinical Research Unit). The ideal candidate for this specific position must have experience working with Neurology patients. The candidate must be able to demonstrate knowledge of their experience working with such patients and possess an understanding of the unique characteristics of these disease states. The candidate should also have previous experience with regulatory maintenance, preparation, and IRB submission activities.
The CRCII must have current CITI Group 1 Biomedical, HIPAA, and IATA Training. He/She must also have previous exposure to/experience handling human biological specimens; must be able to operate a centrifuge and be capable of processing and shipping laboratory samples independently. Must have phlebotomy experience. The candidate must have previous experience accessing and reading patient medical records and must have a general working knowledge of medical care/medical operations and regulations. Must have clinical experience measuring vital signs (Blood Pressure, Respiratory Rate, Temperature, Height, Weight), administering EKGs, performing PFTs and obtaining patient medical histories (e.g., knows how to read a medical record and is able to determine which information in the medical record needs to be capture in the patient’s research record, and knows how to ask both doctors and patients to clarify ambiguous information in a medical record).
The CRCII must be highly detail oriented, organized, able to follow directions, able to work respectfully in a team, highly motivated, and committed to providing exceptional service. The candidate must be able to demonstrate moral and ethical responsibility and maintain professionalism at all times. He/She must have excellent communication skills with respect to external communication (patients, sponsors, sponsor affiliates) and internal communication (supervisors, team members, PI, Sub-Is, ancillary department). Specifically, written communication must be clear, detailed, and free of errors. Verbal communication must be clear, relevant, and respectful at all times.
WORK MODE DESIGNATION
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
PAY RANGE:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$44,022.00 - $73,406.80
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
CURRENT GEORGETOWN EMPLOYEES:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
SUBMISSION GUIDELINES:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
NEED ASSISTANCE:
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
BENEFITS:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
INTRODUCTION
Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
JOB OVERVIEW
The role of Clinical Research Coordinator II (CRCII) encompasses the management and coordination of a subset of ongoing clinical trials within the Department of Neurology, totaling approximately 7 out of 55 trials spanning Phases I-IV. These trials predominantly focus on neuroimmunology and neuromuscular diseases. The CRCII is entrusted with mastering the schedule of assessments for each trial and meticulously planning and coordinating every visit. This involves extensive preparatory work detailed in the "Responsibilities" section. During patient visits, the CRCII assumes responsibility for conducting the entire study visit, ensuring strict adherence to protocol. This necessitates an intimate understanding of each protocol's nuances and attending to individual patient needs.
Furthermore, the CRCII must possess a thorough understanding of ancillary departments involved in trial visits, such as Radiology, CRU, and Cardiology. Effective communication and coordination with these departments are essential. Upholding patient confidentiality and adhering to university standards for clinical research conduct are paramount.
Key responsibilities also include:
- Regulatory maintenance
- Compliance with ongoing training mandates
- Accurate reporting of clinical trial visits via the OnCore/CTMS system
- Precise and prompt data entry
- Reporting of adverse events, and consistent communication with team members and trial sponsors
WORK INTERACTIONS
As an employee of Georgetown University, the CRCII directly supports the University’s mission of cura personalis. Clinical Trials offer a unique opportunity for a patient to receive personalized and comprehensive care in a manner that they may not experience otherwise as a patient. Per the requirements of each clinical trial protocol, the CRCII is required to be the main point of contact for a patient in a clinical trial and must respond to inquiries from any patient within 24 hours. The CRCII is instructed and required to maintain regular contact with each patient in their respective trials, because it is an FDA requirement to report adverse events in a timely manner, no matter the severity. As such, clinical trial patients develop close relationships with the CTM/CRC for a trial, which provides unprecedented access to care when necessary.
In the overall scheme of the Georgetown University Medical Center, this position indirectly and directly supports multiple departments. From a fiscal perspective, the indirect/overhead costs generated by clinical trials support the GUMC operating costs. Without an experienced CRCII in this position, we cannot participate in the trials specified in this application, and/or future clinical trials, which would significantly hurt the revenue that these trials generate. This would be detrimental to the ongoing clinical trial operations at our site. Operationally, the CRCII coordinates with other departments such as the Clinical Research Operations Office (CROO), the Clinical Research Unit (CRU), the Research Pharmacy, the Radiology Department, Department of Medicine, Dermatology, Ophthalmology, and Gastroenterology. By interacting with other departments within the GUMC, the position indirectly supports research-related operations in departments ancillary to Neurology.
On a daily basis, the CRCII will report to the Associate Director of Clinical Trials. The CRCII is part of a robust team comprised of 6 CTM/CRCII s (including the CRCII), the Associate Director, the Director of Clinical Trials, and up to 4 student hires. The CRCII is responsible for managing at least 7 trials out of the overall portfolio of approximately 55 ongoing trials within our specific department. While the CRCII’s primary direct report is to the Associate Director of Clinical Trials, the CRCII will also provide project-specific deliverables to others such as, the Director of Clinical Trials, the PI for each trial, and to the sponsor contact (e.g., the study monitor appointed by the sponsor for each trial).
REQUIREMENTS AND QUALIFICATIONS
Should have a Bachelor’s degree, at minimum with an Associate’s Degree and 5 years’ minimum work experience as a Clinical Trial Coordinator or Clinical Research Assistant. In addition to a B.A./B.S. or A.A + 5 year CTC experience, Must have at least 3 years of experience working in a clinical setting that involves direct patient interaction, in a full time, part time, or extensive volunteer experience 2 year min. experience will be as a Clinical Trial Coordinator, Clinical Research Assistant, or equivalent position. 3 years’ work experience in the following areas will be considered: human subjects research (e.g., working in a lab or on studies for PhD candidates at an academic institution), social work, nursing, occupational health, Emergency Medical Technician, or ancillary departments that directly support Clinical Trials (e.g., the GUMC Clinical Research Operations Office or Clinical Research Unit). The ideal candidate for this specific position must have experience working with Neurology patients. The candidate must be able to demonstrate knowledge of their experience working with such patients and possess an understanding of the unique characteristics of these disease states. The candidate should also have previous experience with regulatory maintenance, preparation, and IRB submission activities.
The CRCII must have current CITI Group 1 Biomedical, HIPAA, and IATA Training. He/She must also have previous exposure to/experience handling human biological specimens; must be able to operate a centrifuge and be capable of processing and shipping laboratory samples independently. Must have phlebotomy experience. The candidate must have previous experience accessing and reading patient medical records and must have a general working knowledge of medical care/medical operations and regulations. Must have clinical experience measuring vital signs (Blood Pressure, Respiratory Rate, Temperature, Height, Weight), administering EKGs, performing PFTs and obtaining patient medical histories (e.g., knows how to read a medical record and is able to determine which information in the medical record needs to be capture in the patient’s research record, and knows how to ask both doctors and patients to clarify ambiguous information in a medical record).
The CRCII must be highly detail oriented, organized, able to follow directions, able to work respectfully in a team, highly motivated, and committed to providing exceptional service. The candidate must be able to demonstrate moral and ethical responsibility and maintain professionalism at all times. He/She must have excellent communication skills with respect to external communication (patients, sponsors, sponsor affiliates) and internal communication (supervisors, team members, PI, Sub-Is, ancillary department). Specifically, written communication must be clear, detailed, and free of errors. Verbal communication must be clear, relevant, and respectful at all times.
WORK MODE DESIGNATION
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
PAY RANGE:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$44,022.00 - $73,406.80
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
CURRENT GEORGETOWN EMPLOYEES:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
SUBMISSION GUIDELINES:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
NEED ASSISTANCE:
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
BENEFITS:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
Patient Service Coordinator Job Roles in Washington DC
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Search Patient Service Coordinator Jobs in Washington DCPatient Service Coordinator Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for patient service coordinators in Washington DC?
MedStar Health, George Washington University Hospital, Children's National Hospital, and Howard University Hospital are among the larger DC employers that have sponsored work visas for healthcare support staff. Academic medical centers and hospital systems affiliated with universities tend to have established HR infrastructure for visa sponsorship, making them more likely candidates than smaller private clinics or independent practices.
Which visa types are most common for patient service coordinator roles in Washington DC?
The H-1B visa applies when the role is structured as a specialty occupation requiring a relevant bachelor's degree, though this classification is not guaranteed for all patient service coordinator positions. Some employers use the TN visa for Canadian or Mexican nationals in qualifying healthcare administration roles. The EB-3 immigrant visa is another pathway some healthcare employers pursue for longer-term staffing needs.
How to find patient service coordinator visa sponsorship jobs in Washington DC?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find patient service coordinator roles in Washington DC where employers have indicated sponsorship willingness. Because sponsorship is not always advertised in standard job postings, using a platform built around that filter saves significant time compared to manually reviewing hundreds of general healthcare administration listings.
Which areas of Washington DC have the most patient service coordinator sponsorship jobs?
Most patient service coordinator openings with sponsorship potential are concentrated within the District itself, particularly near major medical corridors in the Northwest quadrant around GW Hospital and MedStar Georgetown. The broader metro area, including neighborhoods adjacent to Capitol Hill and the federal health agency campuses, also sees consistent demand due to the high concentration of outpatient clinics and specialty practices serving federal employees.
Are there any DC-specific considerations for patient service coordinators seeking visa sponsorship?
Washington DC's healthcare market is heavily influenced by federal government employment and affiliated research institutions, which can shape how employers structure administrative roles and whether they qualify for specialty occupation status under H-1B visa requirements. DC's prevailing wage determinations for healthcare support positions follow Department of Labor standards for the Washington-Arlington-Alexandria metropolitan area, which employers must meet when filing a Labor Condition Application on a sponsored worker's behalf.
What is the prevailing wage for sponsored patient service coordinator jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.