Manager, Product Management Visa Sponsorship Jobs in Washington
Washington state is one of the strongest markets for manager, product management visa sponsorship in the country, driven by Microsoft, Amazon, Google, and a dense cluster of technology companies concentrated in Seattle and Bellevue. Product management leadership roles appear consistently across cloud, enterprise software, and e-commerce sectors, with demand extending to Redmond and Kirkland.
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Customer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience — across all of our CS channels — in every interaction.
Within CS, Network Solutions is responsible for designing, planning, and operating the world's largest customer service network — building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality. We are transforming CS from a manually operated, reactive model into an AI-native ecosystem that makes CS a growth driver and competitive advantage for Amazon.
We are seeking a Sr. Manager, Product Management - Technical to lead the product team and own the roadmap for our Network Control Center (NCC) — a new AI-native service that will transform how Amazon Customer Service detects, responds to, and recovers from incidents across our global network. Today, our incident management relies on disconnected tools, manual processes, and reactive detection. You will define what "proactive" looks like — translating a bold vision into a concrete product strategy that delivers continuous observability, autonomous response, and intelligent customer recovery at scale.
This role is inherently cross-functional. You will partner closely with the Sr. Engineering leader to drive technical execution, while also working across Applied Science, Operations, and partner product teams to align priorities and influence the broader Network Solutions strategy. The ideal candidate combines deep technical acumen with strong product instincts, thrives in ambiguity, and is energized by building products that don't yet exist to solve problems customers don't yet know they have. You will build and lead a team of product managers, setting the standard for product excellence and developing talent within the organization.
Key job responsibilities
- Lead the Network Control Center product team to define the vision, strategy, and roadmap for proactive incident detection, response, and customer recovery
- Partner with engineering, applied science, operations, and partner teams to build AI-native capabilities that transform network observability and incident management
- Own the end-to-end product lifecycle, making high-judgment trade-offs between customer impact, technical feasibility, and speed of execution
- Define success metrics and measurement frameworks that connect platform capabilities to customer outcomes and business value
- Drive rapid experimentation and invention, distinguishing between one-way and two-way doors to accelerate learning and delivery
- Build, develop, and inspire a team of product managers, setting a high bar for product excellence across the organization
About the team
Network Solutions is on a mission to transform Amazon Customer Service from a cost center into a growth driver by building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality. The Network Control Center is a new initiative within Network Solutions focused on ensuring network health and reliability through continuous observability, situational awareness, and proactive intervention — leveraging AI to monitor, interpret, and act on risks to customer journeys across all channels.
BASIC QUALIFICATIONS
- 6+ years of team management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
PREFERRED QUALIFICATIONS
- Experience delivering consumer software products and services in a high growth environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
Compensation
- Salary Range: $197,900.00 - $267,800.00 USD annually
DESCRIPTION
Customer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer Service (CS) is at the forefront of customer experience, working relentlessly to provide customers a convenient, high quality, and delightful experience — across all of our CS channels — in every interaction.
Within CS, Network Solutions is responsible for designing, planning, and operating the world's largest customer service network — building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality. We are transforming CS from a manually operated, reactive model into an AI-native ecosystem that makes CS a growth driver and competitive advantage for Amazon.
We are seeking a Sr. Manager, Product Management - Technical to lead the product team and own the roadmap for our Network Control Center (NCC) — a new AI-native service that will transform how Amazon Customer Service detects, responds to, and recovers from incidents across our global network. Today, our incident management relies on disconnected tools, manual processes, and reactive detection. You will define what "proactive" looks like — translating a bold vision into a concrete product strategy that delivers continuous observability, autonomous response, and intelligent customer recovery at scale.
This role is inherently cross-functional. You will partner closely with the Sr. Engineering leader to drive technical execution, while also working across Applied Science, Operations, and partner product teams to align priorities and influence the broader Network Solutions strategy. The ideal candidate combines deep technical acumen with strong product instincts, thrives in ambiguity, and is energized by building products that don't yet exist to solve problems customers don't yet know they have. You will build and lead a team of product managers, setting the standard for product excellence and developing talent within the organization.
Key job responsibilities
- Lead the Network Control Center product team to define the vision, strategy, and roadmap for proactive incident detection, response, and customer recovery
- Partner with engineering, applied science, operations, and partner teams to build AI-native capabilities that transform network observability and incident management
- Own the end-to-end product lifecycle, making high-judgment trade-offs between customer impact, technical feasibility, and speed of execution
- Define success metrics and measurement frameworks that connect platform capabilities to customer outcomes and business value
- Drive rapid experimentation and invention, distinguishing between one-way and two-way doors to accelerate learning and delivery
- Build, develop, and inspire a team of product managers, setting a high bar for product excellence across the organization
About the team
Network Solutions is on a mission to transform Amazon Customer Service from a cost center into a growth driver by building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality. The Network Control Center is a new initiative within Network Solutions focused on ensuring network health and reliability through continuous observability, situational awareness, and proactive intervention — leveraging AI to monitor, interpret, and act on risks to customer journeys across all channels.
BASIC QUALIFICATIONS
- 6+ years of team management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
PREFERRED QUALIFICATIONS
- Experience delivering consumer software products and services in a high growth environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
Compensation
- Salary Range: $197,900.00 - $267,800.00 USD annually
Manager, Product Management Job Roles in Washington
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Search Manager, Product Management Jobs in WashingtonManager, Product Management Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for manager, product management roles in Washington?
Microsoft, Amazon, Google, Salesforce, and Expedia are among the most active H-1B visa sponsors for product management leadership roles in Washington. Smaller technology companies headquartered in Seattle, such as Zillow and Redfin, also file sponsorship petitions for senior product roles. Sponsorship is most common at companies with established immigration programs and dedicated legal teams to manage the process.
Which visa types are most common for manager, product management roles in Washington?
The H-1B is the most common visa for manager, product management positions in Washington, as these roles typically require a bachelor's degree or higher in a related field such as computer science, engineering, or business. Australian citizens may qualify for the E-3 visa, which offers a simpler process with no lottery. Canadian and Mexican nationals working in product management may be eligible for TN visa status under USMCA.
Which cities in Washington have the most manager, product management sponsorship jobs?
Seattle and Bellevue account for the large majority of manager, product management sponsorship activity in Washington. Redmond is significant given Microsoft's headquarters there. Kirkland hosts several technology offices, including Google's local campus. These four cities form the core of Washington's product management hiring concentration, with most major sponsoring employers maintaining offices within the Seattle metropolitan area.
How to find manager, product management visa sponsorship jobs in Washington?
Migrate Mate filters manager, product management roles in Washington specifically by visa sponsorship, so you're not sorting through jobs that won't support international candidates. The platform surfaces positions from employers with documented sponsorship histories in the state, which is particularly useful given how competitive Seattle-area product management hiring can be for candidates who need H-1B or other visa support.
Are there any Washington-specific considerations for manager, product management visa sponsorship?
Washington's concentration of large technology employers means many product management sponsorship petitions fall under the H-1B dependent employer rules, which impose stricter requirements on companies where a high percentage of staff hold H-1B status. Additionally, the University of Washington produces a strong pipeline of product-focused talent, meaning competition for sponsored roles is high. Prevailing wage compliance is determined by the Seattle-Tacoma-Bellevue metropolitan area wage data for most positions.
What is the prevailing wage for sponsored manager, product management jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.