Support Engineer Visa Sponsorship Jobs in West Virginia

We need your skills, curiosity and drive for change to fulfil our goal.

Together, we enable our customers to produce the materials needed for a better future.

Field Service Engineer – Onsite Technical Support

Your safety, health, and well-being, and that of your colleagues and customers, matters to us. We operate in heavy industries where safety is the priority. And this is why everyone is expected to stop any unsafe behavior – and why you can always count on our full support in doing so. Together, we are committed to a safe working environment for all of us.

Your responsibilities

• Can be located in Middle to Eastern United States.
• Remote position located in the United States
• 3+ years of experience repairing, operating, and maintaining process mining equipment.
• Strong Millwright skills and problem solving abilities
• Self Motivated
• Provide technical support to customers and contractors on FLS equipment during construction, commissioning, and operational maintenance.
• Provide customer support by phone, email and remote support.
• Work with sales and engineering departments to specify solutions for new systems and upgrades.
• Review operation of new and existing installations and provide customers and engineering departments with recommendations for improvement.
• Monitor customers and market for new opportunities and provide leads for the sales department.
• Work with other team members to create continuous improvement of products and services.
• Ensure that all work is performed in a safe manner and in compliance with all applicable safety rules and regulations.
• Provide training and development support for other engineers in FLS.
• May be designated as super user or product specialist for specific products.
• Works with engineering and project management in transition of projects from engineering to commissioning phase. Gap analysis, risk analysis, scope of work and training requirements.
• Provide feedback to stakeholders regarding quality issues and suggestions for product and process improvements.
• Provide thorough and timely reporting of services provided and key issues to management and customers.
• Extensive contact with customers. Must be able to maintain positive customer relationships.
• Expenditure authority limited to personal and team expenses and basic tools and parts required for assignments.
• Works independently on customers sites without direct supervision.

What you bring

• Minimum of 3+ years of experience in mechanical equipment support and troubleshooting and a millwright or process maintenance mechanic.
• Bachelor’s Degree is a plus but not required.
• Willing to travel up to 75%, mostly within North America. Occasionally expected to travel outside of country.
• Able to travel to Canada, Mexico, and Caribbean.
• Able to obtain or possess a current Passport for travel.
• The ideal candidate would be self-motivated, willing to learn and able to work independently at a fast pace.
• Understanding and willingness to work in a mining environment where physical activities are required such as standing, bending, climbing ladders, lifting to 50 pounds, etc.
• Must be willing to comply with FLS Safety standards and PPE requirements.

What we offer

• Competitive benefit package including health, dental, disability, life, and voluntary insurance options
• Time to recharge through PTO, plus 10 annual holidays, and parental leave
• Work-life balance with a flexibility work schedule so you can focus on professional and personal priorities
• Retirement preparation with a 401(k) and company matching
• Financial support for continuing education
• Annual bonus’s
• Employee Assistance Program
• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities

As an equal opportunity employer, FLS embraces diversity and equality by promoting an environment of inclusion.

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

Preference will be given to candidates who are currently eligible to work in United States.

Please apply by clicking "apply" on this page. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Candidates will be contacted by email.

No recruiters and unsolicited agency referrals please.

FLS is the leading supplier of engineering, equipment and service solutions to customers in the mining industry.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.