Customer Success Director Visa Sponsorship Jobs in Wisconsin
Customer success director roles in Wisconsin are concentrated in Milwaukee and Madison, where software, health tech, and financial services employers regularly seek experienced candidates. Companies like Epic Systems, Northwestern Mutual, and Fiserv have hired for senior customer success leadership. Visa sponsorship at this level typically requires demonstrated enterprise account management experience and a qualifying specialty occupation degree.
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Get Access To All JobsINTRODUCTION
Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
- Greeting and directing clients and visitors by phone, email, or in person.
- Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc.
- Assisting clients with requested information, delivery of documents and payments, and general inquiries.
- Assist with preparation of paperwork and delivery of tax returns to clients.
- Assisting Payroll Solutions affiliate with processing payroll as needed.
BASIC QUALIFICATIONS
- Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
- Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
- Strong attention to detail and accuracy.
- Previous experience in a related receptionist or administrative support role highly desired.
PREFERRED QUALIFICATIONS
Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the firm. In addition:
- Competitive medical, dental, and vision insurance plans.
- FSA/HSA account options.
- Paid Time Off (PTO).
- 401k employer matching program to save for retirement.
- Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
- Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
- Bonuses for helping with business development leads.
- Incredible potential for upward mobility and career growth.
SCHEDULE
This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. Generally overtime is not expected outside of tax season. During the January-April tax season, this role does work every Saturday 8-12 or 9-1 allowing for some extra income with overtime hours. May-September the office closes at noon on Fridays for summer hours.
HOW DO I JOIN?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
MORE ABOUT THE MBE AFFILIATE GROUP
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 19 office locations including 13 in Wisconsin in Black Earth, Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus offices in Phoenix, Goodyear, and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado.
INTRODUCTION
Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
- Greeting and directing clients and visitors by phone, email, or in person.
- Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc.
- Assisting clients with requested information, delivery of documents and payments, and general inquiries.
- Assist with preparation of paperwork and delivery of tax returns to clients.
- Assisting Payroll Solutions affiliate with processing payroll as needed.
BASIC QUALIFICATIONS
- Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
- Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
- Strong attention to detail and accuracy.
- Previous experience in a related receptionist or administrative support role highly desired.
PREFERRED QUALIFICATIONS
Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the firm. In addition:
- Competitive medical, dental, and vision insurance plans.
- FSA/HSA account options.
- Paid Time Off (PTO).
- 401k employer matching program to save for retirement.
- Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
- Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
- Bonuses for helping with business development leads.
- Incredible potential for upward mobility and career growth.
SCHEDULE
This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. Generally overtime is not expected outside of tax season. During the January-April tax season, this role does work every Saturday 8-12 or 9-1 allowing for some extra income with overtime hours. May-September the office closes at noon on Fridays for summer hours.
HOW DO I JOIN?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
MORE ABOUT THE MBE AFFILIATE GROUP
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 19 office locations including 13 in Wisconsin in Black Earth, Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus offices in Phoenix, Goodyear, and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado.
Customer Success Director Job Roles in Wisconsin
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Search Customer Success Director Jobs in WisconsinCustomer Success Director Jobs in Wisconsin: Frequently Asked Questions
Which companies in Wisconsin sponsor visas for customer success directors?
Epic Systems in Verona is one of the most active Wisconsin employers sponsoring work visas for experienced customer success professionals given its global software client base. Milwaukee-based employers like Fiserv, Northwestern Mutual, and Kohl's technology divisions have also filed H-1B visa sponsorships for senior customer-facing roles. Smaller SaaS companies in the Madison area occasionally sponsor at this level when a candidate's background is highly specialized.
Which visa types are most common for customer success director roles in Wisconsin?
The H-1B is the most common visa for customer success directors in Wisconsin, as the role typically qualifies as a specialty occupation requiring a relevant bachelor's degree in business, information systems, or a related field. Candidates with extraordinary recognition in customer success leadership may explore the O-1A. Those transferring within a multinational company may qualify for the L-1A, which applies to managers and executives.
Which cities in Wisconsin have the most customer success director sponsorship jobs?
Madison and Milwaukee account for the overwhelming majority of customer success director sponsorship opportunities in Wisconsin. Madison benefits from Epic Systems' large presence and a growing tech startup cluster near the University of Wisconsin campus. Milwaukee draws candidates into financial services, insurance technology, and enterprise software firms. Green Bay has a smaller but active employer base, primarily in manufacturing technology and logistics software.
How to find customer success director visa sponsorship jobs in Wisconsin?
Migrate Mate is built specifically for international job seekers and filters customer success director roles in Wisconsin by visa sponsorship eligibility, so you're not sifting through listings from employers who won't sponsor. The platform surfaces roles from companies with documented H-1B filing histories, which is particularly useful for senior positions like this where sponsorship willingness varies significantly by employer size and industry.
Are there state-specific considerations for customer success director visa sponsorship in Wisconsin?
Wisconsin does not have state-level visa programs, so federal H-1B rules and Department of Labor prevailing wage requirements govern sponsorship. At the director level, DOL wage determinations typically place roles in higher wage tiers, which employers must meet or exceed on the Labor Condition Application. The University of Wisconsin system also feeds a pipeline of international talent into Madison's tech sector, creating familiarity with sponsorship processes among local employers.
What is the prevailing wage for sponsored customer success director jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.