Counter Sales Representative Jobs in USA with Visa Sponsorship
Counter Sales Representative jobs can qualify for visa sponsorship when the role requires a relevant bachelor's degree, meeting the specialty occupation standard for H-1B visa or E-3 visas. Employers in wholesale distribution, industrial supply, and technical retail are the most active sponsors for this title.
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For more than 90 years, Simplot Company has grown as a family-owned, privately held global food and agriculture company. Our diverse businesses span agriculture, food production, manufacturing, mining, plant and animal sciences, ranching and cattle production, logistics, and transportation, connecting many of the essential steps that bring food from the earth to communities around the world.
That diversity creates strength, stability, and opportunity. Across our global business, employees can build new skills, explore different career paths, and contribute to meaningful work in a culture where safety is foundational.
Whatever your role, your work at Simplot contributes to something bigger. Join us to grow your career, make an impact, and help shape the future of food and agriculture.
Summary
Are you a customer-focused professional who enjoys solving problems, building relationships, and working in a fast-paced environment? Join our team as a Customer Service & Sales Support Representative, where you'll play a key role in delivering exceptional service to customers while supporting sales, warehouse, and operational activities.
In this role, you'll be the face of the business for many of our customers, helping them find the right solutions, process orders, and ensure a seamless customer experience. If you thrive in a dynamic environment, enjoy multitasking, and take pride in delivering outstanding service, we'd love to meet you.
- Deliver exceptional customer service to walk-in, phone, and account customers
- Serve as a trusted resource by providing product information, pricing, and solutions to customer needs
- Process customer orders and coordinate delivery ticket creation for warehouse fulfillment
- Support counter sales activities and help drive a positive customer experience
- Operate cash registers and accurately process cash, check, and credit card transactions
- Prepare invoices, sales orders, and related documentation
- Build and maintain strong relationships with current and prospective customers
- Collaborate with sales and warehouse teams to ensure timely order fulfillment
- Assist with inventory management and maintain accurate inventory records
- Process Accounts Payable (AP) and Accounts Receivable (AR) transactions
- Maintain organized customer records, files, and business documentation
- Support warehouse operations, special projects, and other business needs as required
- Follow company safety policies, procedures, and operational standards
Disclaimer - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Typical Education
High school diploma or General Education Degree (GED) required. A combination of education, training, and relevant experience may be considered in lieu of formal education requirements.
What We're Looking For:
- A customer-first mindset and genuine passion for helping others
- Strong communication and relationship-building skills
- Ability to work efficiently in a fast-paced, team-oriented environment
- Excellent organizational skills with strong attention to detail
- Ability to balance multiple priorities while maintaining accuracy
- Positive attitude, professionalism, and adaptability
Preferred Experience & Skills
- 3+ years of customer service, sales support, retail operations, office administration, or related experience
- Counter sales or retail sales experience preferred
- Experience with order entry, invoicing, pricing, and customer account management
- Knowledge of Accounts Payable (AP) and Accounts Receivable (AR) processes
- Experience using multi-line phone systems
- Inventory management experience
- Background in turf, horticulture, agriculture, landscaping, or related industries is a plus
- Bilingual English/Spanish skills are highly valued
- Strong proficiency with business software and computer systems
- Experience handling cash and payment transactions accurately
- Strong verbal and written communication skills
- Ability to perform basic mathematical calculations
Required Qualifications
- Valid Driver's License
- Proficiency with Microsoft Office and standard business applications
- Ability to perform basic math functions
- Ability to multitask and adapt to changing priorities in a customer-focused environment
Why Join Simplot T& H?
At Simplot Turf & Horticulture, you'll join a team dedicated to helping customers succeed through industry-leading products, expertise, and service. We believe our people are our greatest asset, and we're committed to creating an environment where you can learn, grow, and make a meaningful impact.
- Be part of a collaborative, customer-focused team that values your contributions
- Build lasting relationships with customers and play an important role in their success
- Enjoy a diverse role that combines customer service, sales support, operations, and business administration
- Gain exposure to multiple areas of the business and develop valuable career skills
- Work in an environment that encourages learning, growth, and professional development
- Join a company with a long-standing reputation for innovation, integrity, and excellence
- Make a difference every day by helping customers find the solutions they need to succeed
We recognize that skills and experience can be gained in many ways. A combination of education, training, and relevant experience will be considered.
Job Requisition ID: 27924
Travel Required: Less than 10%
Location(s): T&H Retail - Fullerton CA
Country: United States
Wage range or rate of pay: $26.00 - $29.00/hour, plus annual incentive plan eligibility
The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
Attractive total rewards package that includes:
- Medical, dental, vision coverage
- 401(k) savings plan
- Paid Family Building Leave
- Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1
- 10 Paid Holidays
- Relocation Assistance Program (where applicable)
- Education Assistance
- Benefits details available at simplotbenefits.com
The Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
If the Simplot Company decides to offer you this position, such offer will be conditioned on your satisfactory completion of a post-offer criminal background check. For Washington Job Applicants, see the Washington State Attorney General’s Washington Fair Chance Act Guide and RCW 49.94.010 for more information.
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Get Access To All JobsTips for Finding Counter Sales Representative Jobs
Document your degree's direct relevance
Counter sales roles only qualify as specialty occupations when your degree directly relates to the product line or technical knowledge required. A business or engineering degree supporting a technical supply role strengthens your case far more than a general studies credential.
Target wholesale and industrial distributors first
Wholesale distributors, industrial suppliers, and technical equipment dealers sponsor counter sales roles more consistently than general retail. These employers routinely file LCAs because their sales staff need specialized product knowledge tied to a degree field.
Search employer LCA history on Migrate Mate
Before applying, verify that a company has actually filed Labor Condition Applications for counter sales or related titles. Migrate Mate shows verified LCA filing history by employer, so you can focus your applications on companies with a real sponsorship track record.
Check prevailing wages before negotiating your offer
Your employer must pay at least the prevailing wage for your location and role. Use the OFLC Wage Search to look up the wage level for your county before you receive an offer, so you can identify whether the salary will meet DOL requirements before filing begins.
Clarify the job description's specialty requirement in writing
USCIS often scrutinizes counter sales petitions because the title sounds routine. Ask your employer to document that the role specifically requires a bachelor's degree in a related field, not just that one is preferred, before the LCA is filed.
Align your O*NET profile to the actual duties listed
Pull the O*NET profile for your occupation and confirm the tasks in your job offer letter match the technical duties listed there. Any mismatch between your offer letter and the O*NET profile can trigger a Request for Evidence from USCIS during adjudication.
Frequently Asked Questions
Can a Counter Sales Representative role qualify for H-1B sponsorship?
It can, but only if the position genuinely requires a bachelor's degree in a specific related field, such as engineering, chemistry, or business. USCIS reviews counter sales petitions closely because the title can apply to both routine retail roles and highly technical positions. Your offer letter must explicitly state that a degree in a directly related field is required, not merely preferred, for the petition to hold up.
Which visa types are realistic for counter sales roles?
H-1B is the most common path for counter sales roles that meet the specialty occupation standard. Australian nationals can pursue the E-3 visa, which has a separate annual cap and no lottery. TN visa status is available to Canadian and Mexican nationals in specific USMCA-listed professions, but counter sales representative is not on that list, so TN is not an option for this title.
Do employers typically sponsor counter sales roles, and how do I find them?
Sponsorship is less common for counter sales than for engineering or software roles, but it does happen in technical wholesale and industrial distribution sectors. Migrate Mate lists employers with verified LCA filing history for sales and distribution roles, so you can identify companies that have already demonstrated sponsorship willingness for titles similar to yours.
Does the type of products sold affect my sponsorship eligibility?
Yes, significantly. Counter sales roles in technical sectors, such as industrial equipment, chemicals, medical supplies, or electronic components, are far easier to sponsor because the employer can credibly argue that a specialized degree is required. General merchandise or consumer retail counter sales roles rarely meet the specialty occupation threshold that USCIS applies to H-1B petitions.
What happens to my visa status if I switch to a different counter sales employer?
If you're already in H-1B status, you can start working for a new employer once the new H-1B petition is filed, without waiting for USCIS to approve it. The new employer must file a fresh petition, including a new LCA certified by DOL. E-3 holders must restart the consular application process or file a change of status, as E-3 sponsorship is not portable the same way.
What is the prevailing wage requirement for sponsored Counter Sales Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.