Customer Sales Advisor Jobs in USA with Visa Sponsorship
Customer Sales Advisor roles qualify for H-1B visa sponsorship when they require specialized knowledge in areas like financial services, technology, or healthcare sales. The position needs a bachelor's degree in a relevant field like business, marketing, or economics to meet specialty occupation requirements. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsJob Description:
At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.
Key Responsibilities
- Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
- Perform entry-level sales and support tasks within a designated region or business area.
- Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
- Actively listen and ask questions to understand customer needs, showing empathy and respect.
-
Handle a variety of customer-facing duties, including:
-
Addressing requests to disconnect or remove services
- Providing billing and pricing information
- Resolving standard issues remotely or educating customers on resolution steps
- Scheduling service appointments when remote resolution isn’t possible
- Arranging product returns or exchanges
- Managing add/change/delete requests in hosted platforms
-
Use effective telephone-based selling skills to:
-
Build rapport and identify customer issues
- Offer creative solutions and explain product/service benefits
- Negotiate household spend and upsell additional services
- Accurately and efficiently input orders
- Meet or exceed weekly and monthly sales activity goals.
- Follow company-approved scripts to ensure consistent communication.
- Assist with special projects as assigned.
Qualifications
- High School Diploma or GED
- Ability to ask fact-finding questions to identify solutions aligned with customer needs
- Demonstrated patience and professionalism in all customer interactions
- Working knowledge of Cable One products and services
- Strong communication and active listening skills
- Ability to remain composed and empathetic in high-pressure situations
- Ability to sit for extended periods, use hands, talk, and hear
- May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
- Learn & Earn: Tuition reimbursement up to $5,250 in your first year
- Give Back: Participate in community support programs across the U.S.
- Celebrate Wins: Recognition and awards programs highlight your achievements
- Grow Your Career: Clear advancement opportunities
- Team Vibes: Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
Job Description:
At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. Are you ready to play a key role in this mission?
As Customer Care and Sales Advisor I, you’ll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you’ll build trust by listening empathetically and responding clearly. As you grow in the role, you’ll handle more complex situations—resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts—for both the customer and the company.
Key Responsibilities
- Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
- Perform entry-level sales and support tasks within a designated region or business area.
- Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
- Actively listen and ask questions to understand customer needs, showing empathy and respect.
-
Handle a variety of customer-facing duties, including:
-
Addressing requests to disconnect or remove services
- Providing billing and pricing information
- Resolving standard issues remotely or educating customers on resolution steps
- Scheduling service appointments when remote resolution isn’t possible
- Arranging product returns or exchanges
- Managing add/change/delete requests in hosted platforms
-
Use effective telephone-based selling skills to:
-
Build rapport and identify customer issues
- Offer creative solutions and explain product/service benefits
- Negotiate household spend and upsell additional services
- Accurately and efficiently input orders
- Meet or exceed weekly and monthly sales activity goals.
- Follow company-approved scripts to ensure consistent communication.
- Assist with special projects as assigned.
Qualifications
- High School Diploma or GED
- Ability to ask fact-finding questions to identify solutions aligned with customer needs
- Demonstrated patience and professionalism in all customer interactions
- Working knowledge of Cable One products and services
- Strong communication and active listening skills
- Ability to remain composed and empathetic in high-pressure situations
- Ability to sit for extended periods, use hands, talk, and hear
- May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
- Learn & Earn: Tuition reimbursement up to $5,250 in your first year
- Give Back: Participate in community support programs across the U.S.
- Celebrate Wins: Recognition and awards programs highlight your achievements
- Grow Your Career: Clear advancement opportunities
- Team Vibes: Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
See all 2,075+ Customer Sales Advisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Sales Advisor roles.
Get Access To All JobsTips for Finding Customer Sales Advisor Jobs
Target enterprise sales roles
Focus on B2B sales positions requiring technical product knowledge or complex solution selling. These roles more easily demonstrate the specialized skills needed for H-1B approval.
Emphasize analytical requirements
Highlight roles requiring data analysis, market research, or customer insights. Sales positions with quantitative analysis components strengthen the specialty occupation case significantly.
Look for degree-specific requirements
Seek positions explicitly requiring business, marketing, or economics degrees. Job postings stating 'bachelor's preferred' rather than 'required' may not qualify for sponsorship.
Consider financial services firms
Banks, investment firms, and insurance companies often sponsor sales advisors due to regulatory requirements and complex product knowledge needs in financial services.
Document specialized training
Maintain records of industry certifications, product training, and specialized sales methodologies. These demonstrate the advanced knowledge required for your specific sales role.
Research company sponsorship history
Check DOL disclosure data for employers' previous H-1B filings. Companies with established sponsorship patterns are more likely to support your visa application.
Frequently Asked Questions
Do Customer Sales Advisor roles qualify for H-1B sponsorship?
Yes, when the role requires specialized knowledge and a bachelor's degree in a specific field. Sales positions in complex industries like financial services, technology, or healthcare are more likely to qualify than general retail sales roles.
How to find Customer Sales Advisor jobs with visa sponsorship?
To find Customer Sales Advisor jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsored positions. Focus your search on retail chains, telecommunications companies, financial services firms, and e-commerce businesses that frequently sponsor H-1B visa, L-1 visa, or other work visas for sales professionals. These industries actively recruit customer-facing sales talent and often provide visa support for qualified candidates.
What degree do I need for sponsored Customer Sales Advisor positions?
Most sponsored sales advisor roles require a bachelor's degree in business, marketing, economics, finance, or a field related to the industry you're selling in. The job posting must specify the degree requirement, not just prefer it.
Which companies sponsor Customer Sales Advisors for H-1B visas?
Financial services firms like Wells Fargo and JPMorgan Chase, technology companies selling complex solutions, and healthcare organizations frequently sponsor sales advisors. Enterprise software companies also commonly sponsor B2B sales roles requiring technical expertise.
What's the H-1B approval rate for Customer Sales Advisor positions?
Approval rates vary significantly by role complexity and employer. Enterprise sales positions requiring specialized product knowledge have higher approval rates than general consumer sales roles. Financial services sales advisors typically see stronger approval rates.
Can I get sponsored as a Customer Sales Advisor without sales experience?
Entry-level positions are possible if you have relevant education and can demonstrate transferable skills. Many employers prefer candidates with customer service experience, analytical backgrounds, or internships in sales or business development roles.
What is the prevailing wage requirement for sponsored Customer Sales Advisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.