Customer Sales Advisor Jobs in USA with Visa Sponsorship
Customer Sales Advisor roles qualify for H-1B visa sponsorship when they require specialized knowledge in areas like financial services, technology, or healthcare sales. The position needs a bachelor's degree in a relevant field like business, marketing, or economics to meet specialty occupation requirements. For detailed occupation requirements, see the O*NET profile.
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Customer Care and Sales Advisor Supervisor
At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. As a Customer Care and Sales Advisor Supervisor, you will play a key leadership role in delivering exceptional customer experiences while supporting a high-performing team focused on customer care, retention, and sales success.
The Customer Care and Sales Advisor Supervisor is responsible for overseeing and coordinating the day-to-day operations of the Customer Care and Sales Advisor team. This role focuses on leading and developing advisors, ensuring a positive and consistent customer experience, supporting retention and sales initiatives, and resolving escalated customer concerns. The ideal candidate combines strong leadership abilities with a passion for customer service, coaching, and operational excellence.
Location:
Primary responsibilities support operations in Idaho; In office position, Pocatello, Idaho Falls; Twin Falls.
Key Responsibilities
Team Leadership and Support
- Supervise and lead a team of Customer Care and Sales Advisors, providing coaching, guidance, training, and ongoing support.
- Foster a positive, collaborative, and customer-focused work environment.
- Schedule and organize team coverage to support business needs and maintain service levels during peak times.
- Conduct regular performance discussions, coaching sessions, and development planning.
- Support hiring, onboarding, and training initiatives for new associates.
Customer Care and Sales Operations
- Oversee daily customer care and retention operations to ensure efficient and high-quality service delivery.
- Support advisors in handling customer inquiries related to billing, scheduling, product changes, disconnect requests, and service concerns.
- Assist with escalated customer interactions, ensuring prompt, professional, and satisfactory resolution.
- Monitor adherence to company policies, procedures, scripts, and customer experience standards.
- Reinforce retention and sales strategies that demonstrate the value of Sparklight products and services.
Performance Management and Reporting
- Monitor key performance indicators (KPIs), including customer satisfaction, response times, retention results, quality assurance scores, and sales performance metrics.
- Analyze trends and identify opportunities for coaching and operational improvement.
- Provide regular reporting and performance updates to leadership.
- Ensure team members meet or exceed established service, retention, and sales goals.
Training and Development
- Train and mentor associates on customer care procedures, retention methodologies, product knowledge, systems, and sales techniques.
- Conduct ongoing training sessions to support continuous learning and process updates.
- Promote best practices in customer communication, active listening, empathy, and problem-solving.
- Encourage career growth and professional development within the team.
Process Improvement and Customer Experience
- Collaborate with leadership and cross-functional teams to identify opportunities to improve workflows and customer experiences.
- Assist in implementing strategies that improve operational efficiency, customer retention, and service consistency.
- Collect and evaluate customer feedback to identify trends and recommend improvements.
- Promote a customer-first culture that strengthens relationships and builds customer loyalty.
Qualifications
- High school diploma or GED required; associate or bachelor’s degree preferred.
- Minimum of two (2) years of experience in customer service, retention, sales, or a related supervisory role preferred.
- Demonstrated leadership, coaching, and team development skills.
- Strong verbal and written communication skills.
- Ability to effectively manage escalated customer situations with professionalism and empathy.
- Working knowledge of Cable One products and services preferred.
- Experience with customer service systems, ticketing platforms, and performance reporting tools.
- Ability to multitask, prioritize responsibilities, and perform effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively in a remote or hybrid environment.
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
- Learn & Earn: Tuition reimbursement up to $5,250 in your first year
- Give Back: Participate in community support programs across the U.S.
- Celebrate Wins: Recognition and awards programs highlight your achievements
- Grow Your Career: Clear advancement opportunities
- Team Vibes: Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensuring our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue—it is the motto our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other characteristic protected by applicable law.
Pre-Hire Processes
Cable One and our family of brands are committed to keeping our associates and customers safe. Job offers are contingent upon the successful completion of background checks, drug screening, and reference verification. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to begin a successful and rewarding career.
Job Description:
Customer Care and Sales Advisor Supervisor
At Sparklight, a Cable One brand, we believe in a neighborly approach—connecting people to what matters most. As a Customer Care and Sales Advisor Supervisor, you will play a key leadership role in delivering exceptional customer experiences while supporting a high-performing team focused on customer care, retention, and sales success.
The Customer Care and Sales Advisor Supervisor is responsible for overseeing and coordinating the day-to-day operations of the Customer Care and Sales Advisor team. This role focuses on leading and developing advisors, ensuring a positive and consistent customer experience, supporting retention and sales initiatives, and resolving escalated customer concerns. The ideal candidate combines strong leadership abilities with a passion for customer service, coaching, and operational excellence.
Location:
Primary responsibilities support operations in Idaho; In office position, Pocatello, Idaho Falls; Twin Falls.
Key Responsibilities
Team Leadership and Support
- Supervise and lead a team of Customer Care and Sales Advisors, providing coaching, guidance, training, and ongoing support.
- Foster a positive, collaborative, and customer-focused work environment.
- Schedule and organize team coverage to support business needs and maintain service levels during peak times.
- Conduct regular performance discussions, coaching sessions, and development planning.
- Support hiring, onboarding, and training initiatives for new associates.
Customer Care and Sales Operations
- Oversee daily customer care and retention operations to ensure efficient and high-quality service delivery.
- Support advisors in handling customer inquiries related to billing, scheduling, product changes, disconnect requests, and service concerns.
- Assist with escalated customer interactions, ensuring prompt, professional, and satisfactory resolution.
- Monitor adherence to company policies, procedures, scripts, and customer experience standards.
- Reinforce retention and sales strategies that demonstrate the value of Sparklight products and services.
Performance Management and Reporting
- Monitor key performance indicators (KPIs), including customer satisfaction, response times, retention results, quality assurance scores, and sales performance metrics.
- Analyze trends and identify opportunities for coaching and operational improvement.
- Provide regular reporting and performance updates to leadership.
- Ensure team members meet or exceed established service, retention, and sales goals.
Training and Development
- Train and mentor associates on customer care procedures, retention methodologies, product knowledge, systems, and sales techniques.
- Conduct ongoing training sessions to support continuous learning and process updates.
- Promote best practices in customer communication, active listening, empathy, and problem-solving.
- Encourage career growth and professional development within the team.
Process Improvement and Customer Experience
- Collaborate with leadership and cross-functional teams to identify opportunities to improve workflows and customer experiences.
- Assist in implementing strategies that improve operational efficiency, customer retention, and service consistency.
- Collect and evaluate customer feedback to identify trends and recommend improvements.
- Promote a customer-first culture that strengthens relationships and builds customer loyalty.
Qualifications
- High school diploma or GED required; associate or bachelor’s degree preferred.
- Minimum of two (2) years of experience in customer service, retention, sales, or a related supervisory role preferred.
- Demonstrated leadership, coaching, and team development skills.
- Strong verbal and written communication skills.
- Ability to effectively manage escalated customer situations with professionalism and empathy.
- Working knowledge of Cable One products and services preferred.
- Experience with customer service systems, ticketing platforms, and performance reporting tools.
- Ability to multitask, prioritize responsibilities, and perform effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively in a remote or hybrid environment.
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
- Learn & Earn: Tuition reimbursement up to $5,250 in your first year
- Give Back: Participate in community support programs across the U.S.
- Celebrate Wins: Recognition and awards programs highlight your achievements
- Grow Your Career: Clear advancement opportunities
- Team Vibes: Collaborative work environment where ideas and teamwork thrive
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensuring our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue—it is the motto our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other characteristic protected by applicable law.
Pre-Hire Processes
Cable One and our family of brands are committed to keeping our associates and customers safe. Job offers are contingent upon the successful completion of background checks, drug screening, and reference verification. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to begin a successful and rewarding career.
See all 3,744+ Customer Sales Advisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Sales Advisor roles.
Get Access To All JobsTips for Finding Customer Sales Advisor Jobs
Target enterprise sales roles
Focus on B2B sales positions requiring technical product knowledge or complex solution selling. These roles more easily demonstrate the specialized skills needed for H-1B approval.
Emphasize analytical requirements
Highlight roles requiring data analysis, market research, or customer insights. Sales positions with quantitative analysis components strengthen the specialty occupation case significantly.
Look for degree-specific requirements
Seek positions explicitly requiring business, marketing, or economics degrees. Job postings stating 'bachelor's preferred' rather than 'required' may not qualify for sponsorship.
Consider financial services firms
Banks, investment firms, and insurance companies often sponsor sales advisors due to regulatory requirements and complex product knowledge needs in financial services.
Document specialized training
Maintain records of industry certifications, product training, and specialized sales methodologies. These demonstrate the advanced knowledge required for your specific sales role.
Research company sponsorship history
Check DOL disclosure data for employers' previous H-1B filings. Companies with established sponsorship patterns are more likely to support your visa application.
Frequently Asked Questions
Do Customer Sales Advisor roles qualify for H-1B sponsorship?
Yes, when the role requires specialized knowledge and a bachelor's degree in a specific field. Sales positions in complex industries like financial services, technology, or healthcare are more likely to qualify than general retail sales roles.
How to find Customer Sales Advisor jobs with visa sponsorship?
To find Customer Sales Advisor jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsored positions. Focus your search on retail chains, telecommunications companies, financial services firms, and e-commerce businesses that frequently sponsor H-1B visa, L-1 visa, or other work visas for sales professionals. These industries actively recruit customer-facing sales talent and often provide visa support for qualified candidates.
What degree do I need for sponsored Customer Sales Advisor positions?
Most sponsored sales advisor roles require a bachelor's degree in business, marketing, economics, finance, or a field related to the industry you're selling in. The job posting must specify the degree requirement, not just prefer it.
Which companies sponsor Customer Sales Advisors for H-1B visas?
Financial services firms like Wells Fargo and JPMorgan Chase, technology companies selling complex solutions, and healthcare organizations frequently sponsor sales advisors. Enterprise software companies also commonly sponsor B2B sales roles requiring technical expertise.
What's the H-1B approval rate for Customer Sales Advisor positions?
Approval rates vary significantly by role complexity and employer. Enterprise sales positions requiring specialized product knowledge have higher approval rates than general consumer sales roles. Financial services sales advisors typically see stronger approval rates.
Can I get sponsored as a Customer Sales Advisor without sales experience?
Entry-level positions are possible if you have relevant education and can demonstrate transferable skills. Many employers prefer candidates with customer service experience, analytical backgrounds, or internships in sales or business development roles.
What is the prevailing wage requirement for sponsored Customer Sales Advisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.