Director Of Professional Services Jobs in USA with Visa Sponsorship
Director of Professional Services roles attract H-1B visa, L-1A, and O-1 visa sponsorship from mid-size and enterprise software companies. Most openings require a bachelor's degree in a business or technical field, with many employers sponsoring green cards through the EB-1C or EB-2 pathway for long-term hires. For detailed occupation requirements, see the O*NET profile.
Find Director Of Professional Services JobsOverview
Showing 5 of 5,347+ Director Of Professional Services jobs
See all 5,347+ Director Of Professional Services Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Director Of Professional Services roles.
Get Access To All JobsJoin Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon's mission to Protect Life includes making workplaces safer for the people who serve their communities every day. As Director, Professional Services, you will lead the Enterprise Technical Program Management team: our onsite delivery leads for large enterprise customers across the United States and Canada, who configure the product, train frontline workers and guide teams through change so Axon technology is adopted safely. You will review statements of work and support the scoping and planning of large projects with Sales, build that skill across the team of technical program managers, find efficiencies in how we deliver, and grow program managers at every level as demand grows. You'll be accountable for delivering a large portfolio of enterprise projects, and for the team that makes sure customers have a great experience with our products.
What You'll Do
Location: Remotely from United States, and on the road 30-50% of time
Reports to: Senior Director of Professional Services, Enterprise
Direct Reports: 9-12 Technical Program Managers
- Lead the Enterprise Technical Program Management team across the Americas, with consistent execution, coaching and accountability, and hire to grow it as customer demand grows. Sustain a culture of accountability, technical quality and customer empathy.
- Develop future leaders: help junior program managers grow into senior roles, create growth paths for senior program managers, and plan for succession.
- Review statements of work, support the scoping and planning of large projects with Sales, and build that skill across the team.
- Own operational planning, including resource allocation and program scaling initiatives.
- Establish performance measures and quality standards, keep improving how we deliver, including our delivery models, based on data and feedback, and share clear status and metrics with the Professional Services pillar leader.
- Step in with hands-on operational support on projects when the team needs it. [Self-Belief / Ownership]
- Serve as the executive point of escalation for complex, high-priority customer issues, working across teams to resolve them while protecting key customer relationships, and stay current on Axon products and services for high-priority conversations.
- Work with senior leaders in Product, Engineering, Customer Success and Sales to share project insights and influence roadmap decisions.
- Work with the rest of the Professional Services leadership team to expand and scale the customer deployment process and the organization behind it.
What You Bring
- 7+ years of progressive leadership experience managing technical programs, including developing a team of program managers at varying levels.
- Experience setting direction and building scalable operational frameworks in fast-changing environments.
- Experience with operational planning, including resource planning and forecasting.
- Experience leading customer engagement with executive-level stakeholders, and influencing decisions across cross-functional and senior leadership groups.
- Experience handling escalations and incidents, and communicating clearly with executives.
- Working knowledge of SaaS, cloud infrastructure, networking and enterprise IT systems.
- An analytical mindset, comfortable making data-informed decisions and building accountability through metrics.
- Preferred: experience supporting large enterprise software systems and scaling large teams.
- A Project Management Professional (PMP) or similar program management certification is a plus.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon's mission to Protect Life includes making workplaces safer for the people who serve their communities every day. As Director, Professional Services, you will lead the Enterprise Technical Program Management team: our onsite delivery leads for large enterprise customers across the United States and Canada, who configure the product, train frontline workers and guide teams through change so Axon technology is adopted safely. You will review statements of work and support the scoping and planning of large projects with Sales, build that skill across the team of technical program managers, find efficiencies in how we deliver, and grow program managers at every level as demand grows. You'll be accountable for delivering a large portfolio of enterprise projects, and for the team that makes sure customers have a great experience with our products.
What You'll Do
Location: Remotely from United States, and on the road 30-50% of time
Reports to: Senior Director of Professional Services, Enterprise
Direct Reports: 9-12 Technical Program Managers
- Lead the Enterprise Technical Program Management team across the Americas, with consistent execution, coaching and accountability, and hire to grow it as customer demand grows. Sustain a culture of accountability, technical quality and customer empathy.
- Develop future leaders: help junior program managers grow into senior roles, create growth paths for senior program managers, and plan for succession.
- Review statements of work, support the scoping and planning of large projects with Sales, and build that skill across the team.
- Own operational planning, including resource allocation and program scaling initiatives.
- Establish performance measures and quality standards, keep improving how we deliver, including our delivery models, based on data and feedback, and share clear status and metrics with the Professional Services pillar leader.
- Step in with hands-on operational support on projects when the team needs it. [Self-Belief / Ownership]
- Serve as the executive point of escalation for complex, high-priority customer issues, working across teams to resolve them while protecting key customer relationships, and stay current on Axon products and services for high-priority conversations.
- Work with senior leaders in Product, Engineering, Customer Success and Sales to share project insights and influence roadmap decisions.
- Work with the rest of the Professional Services leadership team to expand and scale the customer deployment process and the organization behind it.
What You Bring
- 7+ years of progressive leadership experience managing technical programs, including developing a team of program managers at varying levels.
- Experience setting direction and building scalable operational frameworks in fast-changing environments.
- Experience with operational planning, including resource planning and forecasting.
- Experience leading customer engagement with executive-level stakeholders, and influencing decisions across cross-functional and senior leadership groups.
- Experience handling escalations and incidents, and communicating clearly with executives.
- Working knowledge of SaaS, cloud infrastructure, networking and enterprise IT systems.
- An analytical mindset, comfortable making data-informed decisions and building accountability through metrics.
- Preferred: experience supporting large enterprise software systems and scaling large teams.
- A Project Management Professional (PMP) or similar program management certification is a plus.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
See all 5,347+ Director Of Professional Services Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Director Of Professional Services roles.
Get Access To All JobsTips for Finding Director Of Professional Services Jobs
Target enterprise software and SaaS employers
Companies like Salesforce, ServiceNow, and Oracle regularly sponsor Director of Professional Services roles. Enterprise software firms have established immigration programs and are far more likely to file H-1B or L-1A petitions than smaller consulting shops.
Understand the specialty occupation standard for your role
USCIS requires that a Director of Professional Services position normally requires at least a bachelor's degree in a specific field. Roles tied to a technical product or platform, software implementation, cloud services, clear this bar more cleanly than generalist consulting director positions.
L-1A is a strong alternative if you're transferring internally
If your current employer has U.S. operations, an intracompany transfer on an L-1A visa bypasses the H-1B lottery entirely. Director-level roles managing a team satisfy the managerial or executive capacity requirement USCIS looks for in L-1A petitions.
Ask about green card sponsorship timelines upfront
Many employers sponsoring Directors of Professional Services will initiate EB-1C or EB-2 PERM processes after one to two years. Clarify the company's policy before accepting an offer, some firms sponsor only after a probationary period or headcount approval.
Highlight P&L ownership and team leadership in your application
Sponsorship approvals hinge on the job description matching visa requirements. Emphasizing budget ownership, team size, and cross-functional leadership strengthens the petition for both H-1B specialty occupation and L-1A managerial capacity classifications.
Premium processing reduces uncertainty during a job transition
If you're switching employers and need H-1B transfer approval quickly, ask the new employer to use premium processing. USCIS adjudicates premium petitions within 15 business days, which reduces the gap between your offer acceptance and authorized start date.
Frequently Asked Questions
Can a Director of Professional Services role qualify for H-1B sponsorship?
Yes, but the job description matters significantly. USCIS approves H-1B visa petitions for this role when the position requires a bachelor's degree in a specific field, typically business administration, computer science, or a related discipline, and involves complex, specialized work. Generalist director roles without a defined degree requirement are more likely to receive a Request for Evidence.
What visa options exist for Director of Professional Services roles besides the H-1B?
The L-1A is the strongest alternative for candidates already employed by a multinational company, since it covers managers and executives transferred to a U.S. office and bypasses the H-1B lottery. The O-1A is available if you have documented extraordinary achievement in your field. EB-1C provides a green card path specifically for multinational managers, and some employers pursue EB-2 PERM sponsorship for long-term hires.
Do I need a master's degree to get sponsored for this role?
A bachelor's degree is the baseline requirement for H-1B specialty occupation, a master's degree is not mandatory, though it strengthens a petition. Many employers hiring at the Director level prefer an MBA or a technical master's, but equivalent work experience can substitute in some cases. USCIS applies a three-for-one rule: three years of specialized experience can replace one year of formal education.
Which employers are most likely to sponsor a Director of Professional Services?
Enterprise software, cloud infrastructure, and managed services companies sponsor this role most consistently. Firms with large implementation or customer success operations, particularly those serving Fortune 500 clients, have established immigration programs and recurring hiring need at the director level. You can browse currently sponsoring employers on Migrate Mate, which filters job listings by visa sponsorship availability.
How does an employer sponsor a green card for a Director of Professional Services?
The most common pathways are EB-1C for multinational managers and EB-2 with PERM labor certification. EB-1C is faster and avoids the PERM process but requires you to have worked for the sponsoring company abroad. EB-2 PERM requires the employer to test the U.S. labor market and demonstrate no qualified U.S. workers are available. Both paths typically begin after at least one year of employment.
What is the prevailing wage requirement for sponsored Director Of Professional Services jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.