Head Of Communications Jobs in USA with Visa Sponsorship
Head of Communications roles attract H-1B visa and O-1A sponsorship from employers in tech, healthcare, finance, and media. Most require a bachelor's degree in communications, journalism, or public relations, with senior roles often expecting 8-plus years of experience managing corporate messaging and PR strategy. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsWe exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang is seeking a Head of Digital Policy Communications to lead our digital communications strategy and execution for Coupang's US Global Public Policy and corporate communications efforts across our owned, paid, and social media channels. This seasoned leader will oversee the development, governance, and optimization of digital communications platforms, including driving editorial strategy for Coupang's corporate newsroom. Your work will be mission critical to achieving our public policy and advocacy objectives, as well as establishing Coupang's US brand and value proposition.
As a trusted partner to senior leaders across Policy, Communications, Business, and Legal teams, you will shape how Coupang communicates complex policy issues to external audiences in the DC and Seattle markets. You'll also serve on the front lines of our brand-building and related marketing efforts inside the Beltway and in other priority markets.
You'll build scalable processes that strengthen Coupang's digital communications capabilities to support crisis communications and rapid-response efforts, as well as steady-state and high-profile tentpole moments.
This role requires a strong leader with deep experience leading digital efforts for US and DC audiences, ideally at global corporations, large tech companies, or for top-tier political campaigns. The ideal candidate will also have experience leading a team in a fast-paced, global environment. Applicants should have strong experience managing and advising in rapid response or crisis communications scenarios, as well as supporting targeted advocacy campaigns in Washington. Experience managing digital agencies, budgets and achieving data-driven results is key. Executive presence and the ability to communicate complex concepts clearly to senior leaders are essential.
What You Will Do
- Build and lead digital policy communications strategies and rapid-response campaigns that support Coupang's corporate communications, public policy, and business objectives for US and Washington, DC audiences.
- Oversee Coupang's policy and US corporate digital assets, including the corporate website, newsroom and social media channels.
- Direct paid media strategies and targeted advocacy campaigns to amplify key policy messaging and strengthen brand reputation.
- Partner closely with Public Policy, Communications, Legal, Government Affairs, and business teams to identify, frame, and communicate priority issues.
- Translate complex policy topics into compelling, high-impact digital content for external stakeholders and decision-makers.
- Identify risk and mitigate problems before they occur, protecting corporate reputation and brand.
- Build and maintain editorial calendars, publishing workflows, and content governance frameworks.
- Analyze engagement metrics and performance data to continually measure impact and optimize strategy.
- Establish best practices for Coupang's digital storytelling, content accessibility, and targeted audience engagement across channels.
- Lead, develop, and mentor a team of communications professionals and manage external agency partners.
- Drive innovation by identifying emerging digital communication tools, formats, and channels to enhance stakeholder reach.
Basic Qualifications
- Build and lead digital communications and rapid-response strategies that advance Coupang's public policy, corporate reputation, and business objectives with U.S. and Washington, D.C. audiences.
- Oversee Coupang's U.S. digital ecosystem, including corporate websites, newsroom platforms, and social media channels.
- Lead paid media and targeted advocacy campaigns that amplify priority messaging, influence key stakeholders, and strengthen brand reputation.
- Partner closely with Public Policy, Communications, Legal, Government Affairs, and business leaders to develop and execute integrated communications strategies.
- Translate complex policy, regulatory, and business issues into compelling digital content and storytelling for policymakers, media, and other external stakeholders.
- Build scalable content operations, including editorial planning, publishing workflows, governance frameworks, and rapid-response processes.
- Leverage analytics and audience insights to measure effectiveness, optimize performance, and inform communications strategy.
- Anticipate and mitigate reputational risks while ensuring communications readiness during high-profile and fast-moving situations.
- Establish best practices for digital storytelling, audience engagement, accessibility, and channel management across platforms.
- Lead, develop, and mentor a team of communications professionals while managing agency partners and external vendors.
- Drive innovation by identifying emerging digital trends, technologies, and platforms that expand reach and increase communications impact.
Preferred Qualifications
- Prior experience in e-commerce, tech platforms, or highly regulated global industries.
- Strong background in digital analytics tools, audience insights, and performance measurement frameworks.
- Experience with Asia-Pacific markets and policy issues.
Pay & Benefits
- Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
- The base pay for this position ranges from $148,400/year in our lowest geographic market to $256,520/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on tenure
- 12 Paid Holidays
- Paid Parental leave
- Pre-tax commuter benefits
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the email address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.
Equal Opportunities for All (please see Coupang.jobs)
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang is seeking a Head of Digital Policy Communications to lead our digital communications strategy and execution for Coupang's US Global Public Policy and corporate communications efforts across our owned, paid, and social media channels. This seasoned leader will oversee the development, governance, and optimization of digital communications platforms, including driving editorial strategy for Coupang's corporate newsroom. Your work will be mission critical to achieving our public policy and advocacy objectives, as well as establishing Coupang's US brand and value proposition.
As a trusted partner to senior leaders across Policy, Communications, Business, and Legal teams, you will shape how Coupang communicates complex policy issues to external audiences in the DC and Seattle markets. You'll also serve on the front lines of our brand-building and related marketing efforts inside the Beltway and in other priority markets.
You'll build scalable processes that strengthen Coupang's digital communications capabilities to support crisis communications and rapid-response efforts, as well as steady-state and high-profile tentpole moments.
This role requires a strong leader with deep experience leading digital efforts for US and DC audiences, ideally at global corporations, large tech companies, or for top-tier political campaigns. The ideal candidate will also have experience leading a team in a fast-paced, global environment. Applicants should have strong experience managing and advising in rapid response or crisis communications scenarios, as well as supporting targeted advocacy campaigns in Washington. Experience managing digital agencies, budgets and achieving data-driven results is key. Executive presence and the ability to communicate complex concepts clearly to senior leaders are essential.
What You Will Do
- Build and lead digital policy communications strategies and rapid-response campaigns that support Coupang's corporate communications, public policy, and business objectives for US and Washington, DC audiences.
- Oversee Coupang's policy and US corporate digital assets, including the corporate website, newsroom and social media channels.
- Direct paid media strategies and targeted advocacy campaigns to amplify key policy messaging and strengthen brand reputation.
- Partner closely with Public Policy, Communications, Legal, Government Affairs, and business teams to identify, frame, and communicate priority issues.
- Translate complex policy topics into compelling, high-impact digital content for external stakeholders and decision-makers.
- Identify risk and mitigate problems before they occur, protecting corporate reputation and brand.
- Build and maintain editorial calendars, publishing workflows, and content governance frameworks.
- Analyze engagement metrics and performance data to continually measure impact and optimize strategy.
- Establish best practices for Coupang's digital storytelling, content accessibility, and targeted audience engagement across channels.
- Lead, develop, and mentor a team of communications professionals and manage external agency partners.
- Drive innovation by identifying emerging digital communication tools, formats, and channels to enhance stakeholder reach.
Basic Qualifications
- Build and lead digital communications and rapid-response strategies that advance Coupang's public policy, corporate reputation, and business objectives with U.S. and Washington, D.C. audiences.
- Oversee Coupang's U.S. digital ecosystem, including corporate websites, newsroom platforms, and social media channels.
- Lead paid media and targeted advocacy campaigns that amplify priority messaging, influence key stakeholders, and strengthen brand reputation.
- Partner closely with Public Policy, Communications, Legal, Government Affairs, and business leaders to develop and execute integrated communications strategies.
- Translate complex policy, regulatory, and business issues into compelling digital content and storytelling for policymakers, media, and other external stakeholders.
- Build scalable content operations, including editorial planning, publishing workflows, governance frameworks, and rapid-response processes.
- Leverage analytics and audience insights to measure effectiveness, optimize performance, and inform communications strategy.
- Anticipate and mitigate reputational risks while ensuring communications readiness during high-profile and fast-moving situations.
- Establish best practices for digital storytelling, audience engagement, accessibility, and channel management across platforms.
- Lead, develop, and mentor a team of communications professionals while managing agency partners and external vendors.
- Drive innovation by identifying emerging digital trends, technologies, and platforms that expand reach and increase communications impact.
Preferred Qualifications
- Prior experience in e-commerce, tech platforms, or highly regulated global industries.
- Strong background in digital analytics tools, audience insights, and performance measurement frameworks.
- Experience with Asia-Pacific markets and policy issues.
Pay & Benefits
- Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
- The base pay for this position ranges from $148,400/year in our lowest geographic market to $256,520/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on tenure
- 12 Paid Holidays
- Paid Parental leave
- Pre-tax commuter benefits
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the email address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.
Equal Opportunities for All (please see Coupang.jobs)
See all 196+ Head Of Communications Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Head Of Communications roles.
Get Access To All JobsTips for Finding Head Of Communications Jobs
Frame your degree field precisely
USCIS requires a direct connection between your degree and the role. Communications, public relations, journalism, or marketing degrees map cleanly to this title. A business or English degree can work with strong supporting evidence of specialized coursework.
Quantify your communications impact
Sponsoring employers need to justify the hire. Concrete metrics, media placements secured, crisis response outcomes, audience growth percentages, or campaign reach, make your petition stronger and your candidacy more compelling to immigration counsel reviewing the case.
Target industries with established sponsorship history
Tech companies, hospital systems, financial institutions, and large nonprofits sponsor communications leaders most frequently. These organizations have dedicated immigration counsel and HR processes, which makes the sponsorship conversation faster and less uncertain than approaching smaller employers.
Understand the specialty occupation threshold
USCIS scrutinizes communications roles more than engineering roles. Your job description must demonstrate that a specific bachelor's degree is always required, not just preferred. Generic postings that accept any degree can create problems, so push your employer to tighten the language.
Start the conversation before you need the visa
H-1B cap-subject petitions can only be filed once per year, with a registration window in March. If your current status is expiring, raise sponsorship with hiring managers early so your employer has time to engage immigration attorneys before the filing deadline.
Consider the O-1A if your profile is strong
Communications leaders with major media coverage, national awards, high-profile crisis work, or a recognized public profile may qualify for the O-1A extraordinary ability visa. It has no annual cap, no lottery, and can be filed any time the employer is ready.
Frequently Asked Questions
Is a Head of Communications role considered a specialty occupation for H-1B purposes?
It can be, but USCIS scrutinizes communications roles more heavily than technical positions. The job description must establish that a bachelor's degree in a specific field, typically communications, public relations, journalism, or marketing, is always required for the position. Postings that say 'bachelor's degree in any field' or list multiple unrelated disciplines often fail the specialty occupation test. Your employer's immigration attorney should review and tighten the job description before filing.
What visa options are available for foreign nationals seeking Head of Communications roles?
H-1B visa is the most common path, though it's subject to an annual lottery with roughly a 25% selection rate for most applicants. O-1A is worth considering for senior communications professionals with documented achievements, major media coverage, industry awards, or a nationally recognized body of work. Australians may qualify for the E-3 visa, which has no lottery and a much faster timeline. TN visa status covers Canadian and Mexican nationals in qualifying professional categories.
Do employers commonly sponsor Head of Communications roles?
Sponsorship is more common at larger organizations, publicly traded companies, major hospital systems, universities, and established nonprofits, where immigration infrastructure already exists. Startups and small agencies sponsor less frequently, though it does happen at the VP level and above. Migrate Mate filters specifically for sponsoring employers, so you can focus your search on companies that have already committed to supporting international hires.
What degree does USCIS expect for a Head of Communications H-1B petition?
USCIS looks for a bachelor's degree or higher in communications, public relations, journalism, marketing, or a closely related field. A degree in English, political science, or business can sometimes support the petition if coursework concentrated on communications strategy or media. What matters most is that the employer's job description explicitly requires a degree in one of these specific fields, not just any bachelor's degree, and that your credentials match that requirement directly.
How should I handle an employer who is open to sponsorship but has never done it before?
Reassure them that the process is handled by their immigration attorney, not by you. Offer to connect them with a reputable firm if they don't have one. Come prepared with a simple overview of the H-1B timeline and employer cost expectations so the conversation doesn't stall on unknowns. Employers who are willing but inexperienced just need a clear path forward, your job is to lower the activation energy, not manage the filing yourself.
What is the prevailing wage requirement for sponsored Head Of Communications jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.