Insurance Assistant Jobs in USA with Visa Sponsorship
Insurance Assistant roles can qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a specific field like finance, business, or risk management. Employers in insurance, from carriers to brokerages, regularly sponsor international candidates for these positions. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsJob Summary:
Responsible for verifying patient eligibility, coordinating benefits, running test claims, and determining patient coverage/responsibility for services. Handles inbound and outbound calls with customers, physician offices, patients or third-party providers about the company’s products or services following standard SOPs and procedures, working under direct supervision. Ensures all contacts receive efficient and courteous service.
Job Responsibilities:
- Respond to all levels of inbound Pharmacy Benefit Manager (PBM) and major medical insurance related phone calls.
- Resolves questions and problems submitted by customers and Pharmacy Benefit Manager (PBM) following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer and PBM concerns.
- Requests and loads PBM and/or Major Medical insurance plans.
- Processes all non-clinical PBM rejections which may include but not limited to rejections for plan limits, coverage termed or prior authorization.
- Assists physicians in the prior authorization process including initiation of prior authorizations.
- May be cross-trained and/or work on Major Medical (MM) and Specialized PBM Plans.
- Verifies benefits for Major Medical via online resources or over the phone. Confirms network status, reviews FDA guidelines, and prior authorization requirements to ensure payment of claims.
- Resolves questions and problems submitted by customers and Major Medical plans following established guidelines and standard SOPs and procedures. Utilizes all available information to choose best solutions and resolves customer and plan covers.
- Facilitates the reimbursement windshields for PBM major medical claims.
- Identifies and assesses individual customer or patient needs and provide education on or assist with grant applications, complex funding needs, commercial copay assistance enrollment along with appropriate action to satisfy those needs.
- Provides primary support and expertise for specialized programs such as the patient assistance program or special handling.
- Manages Pharma requirements including but not limited to warm transfers, bridge/quick start, enhanced prior authorization and appeal support.
- May administer order queue such as Submission Problems or Waiting for Payment.
- Documents contact interactions, records details, complaints, comments, and actions taken.
Basic Qualifications
- High school diploma/GED
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction in healthcare, specialty pharmacy, PBM, call center setting or other related industry
- Ability to communicate clearly and effectively (written and verbal). Good interpersonal skills with the ability to communicate in a diplomatic and confidential manner
- Basic level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Preferred Qualifications
- Experience with providing customer service related to adherence, complex disease states quality, After Call Work (ACW), etc.
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
- Intermediate level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Job Summary:
Responsible for verifying patient eligibility, coordinating benefits, running test claims, and determining patient coverage/responsibility for services. Handles inbound and outbound calls with customers, physician offices, patients or third-party providers about the company’s products or services following standard SOPs and procedures, working under direct supervision. Ensures all contacts receive efficient and courteous service.
Job Responsibilities:
- Respond to all levels of inbound Pharmacy Benefit Manager (PBM) and major medical insurance related phone calls.
- Resolves questions and problems submitted by customers and Pharmacy Benefit Manager (PBM) following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer and PBM concerns.
- Requests and loads PBM and/or Major Medical insurance plans.
- Processes all non-clinical PBM rejections which may include but not limited to rejections for plan limits, coverage termed or prior authorization.
- Assists physicians in the prior authorization process including initiation of prior authorizations.
- May be cross-trained and/or work on Major Medical (MM) and Specialized PBM Plans.
- Verifies benefits for Major Medical via online resources or over the phone. Confirms network status, reviews FDA guidelines, and prior authorization requirements to ensure payment of claims.
- Resolves questions and problems submitted by customers and Major Medical plans following established guidelines and standard SOPs and procedures. Utilizes all available information to choose best solutions and resolves customer and plan covers.
- Facilitates the reimbursement windshields for PBM major medical claims.
- Identifies and assesses individual customer or patient needs and provide education on or assist with grant applications, complex funding needs, commercial copay assistance enrollment along with appropriate action to satisfy those needs.
- Provides primary support and expertise for specialized programs such as the patient assistance program or special handling.
- Manages Pharma requirements including but not limited to warm transfers, bridge/quick start, enhanced prior authorization and appeal support.
- May administer order queue such as Submission Problems or Waiting for Payment.
- Documents contact interactions, records details, complaints, comments, and actions taken.
Basic Qualifications
- High school diploma/GED
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction in healthcare, specialty pharmacy, PBM, call center setting or other related industry
- Ability to communicate clearly and effectively (written and verbal). Good interpersonal skills with the ability to communicate in a diplomatic and confidential manner
- Basic level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Preferred Qualifications
- Experience with providing customer service related to adherence, complex disease states quality, After Call Work (ACW), etc.
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
- Intermediate level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
See all 2,841+ Insurance Assistant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Insurance Assistant roles.
Get Access To All JobsTips for Finding Visa Sponsorship as an Insurance Assistant
Target carriers and large brokerages first
Large insurance companies and national brokerage firms have established HR and legal infrastructure to handle H-1B sponsorship. They file petitions regularly and are far more likely to sponsor than small independent agencies.
Frame your degree as a direct match
H-1B eligibility depends on your role qualifying as a specialty occupation. A degree in finance, business, actuarial science, or risk management strengthens the case that the position requires specialized knowledge.
Raise sponsorship after a strong first interview
Hiring managers in insurance often have budget flexibility they don't advertise upfront. Demonstrating technical knowledge of underwriting, claims, or policy administration before asking about sponsorship significantly improves your chances.
Highlight licensed or credentialed expertise
State insurance licenses, Series 6 or 7 certifications, or CPCU progress demonstrate professional investment in the field. Candidates with credentials are easier for employers to justify sponsoring over a locally available hire.
Ask about internal mobility at larger firms
Many insurance companies hire assistants with a clear path into underwriting, claims, or account management. Employers willing to invest in your career growth are also more likely to invest in sponsoring your visa.
Understand the LCA requirement before your interview
Your employer must file a Labor Condition Application with the Department of Labor before petitioning for H-1B status. Knowing this process exists signals seriousness and helps you speak confidently about the sponsorship timeline.
Frequently Asked Questions
Can an Insurance Assistant role qualify for H-1B sponsorship?
Yes, if the position genuinely requires a bachelor's degree in a specific field such as finance, business administration, or risk management. The key test is whether the role meets the specialty occupation standard. A general administrative insurance role may not qualify, but positions involving policy analysis, compliance, or technical underwriting support typically do.
What degree do I need to get sponsored as an Insurance Assistant?
A bachelor's degree in finance, business, economics, accounting, or a related field is the most common basis for sponsorship. Actuarial science degrees are particularly strong for roles tied to data or risk. Your degree field must correspond to the actual duties of the position, not just the job title.
How do I find Insurance Assistant jobs that offer visa sponsorship?
Migrate Mate is the best place to start. It filters job listings specifically for roles open to visa sponsorship, so you're not spending time applying to companies that won't sponsor. Searching there narrows your pipeline to employers already willing to engage with the H-1B visa process.
Are insurance employers likely to sponsor H-1B visas for assistant-level roles?
It depends on the employer's size and the role's complexity. Large carriers like national health, life, and property insurers sponsor regularly and have legal teams familiar with the process. Smaller regional agencies rarely sponsor. Your strongest targets are mid-to-large firms where the role has clear technical requirements and where you're not easily replaced by a local hire.
Can I work as an Insurance Assistant on OPT while looking for a sponsored role?
Yes. If your degree is in a qualifying field, Optional Practical Training lets you work in the U.S. for 12 months, with a potential 24-month STEM extension if your major qualifies. Many insurance employers use OPT as a low-risk way to evaluate a candidate before committing to H-1B sponsorship, making it a practical first step.
What is the prevailing wage requirement for sponsored Insurance Assistant jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.