Manager Client Experience Jobs in USA with Visa Sponsorship
Manager Client Experience roles are regularly sponsored under the H-1B visa, typically requiring a bachelor's degree in business, communications, or a related field. Employers treat this as a specialty occupation when the role involves managing complex client relationships, service strategy, or cross-functional teams. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsTitle: Senior Manager, Client Experience
Direct Manager Title: VP, Client Partner
The Role
Unlock Health is seeking a passionate and results-driven Senior Manager to join our integrated marketing client experience team. This individual will help support existing clients with core deliverables focused on website development, SEO & SEM. This team member will help manage client relationships, ensure strong strategic guidance, execute engagements flawlessly and help drive growth for their book of clients. The ideal candidate will possess a strong digital and performance marketing background with a curiosity and passion for learning new services and offerings that will help grow accounts.
What You’ll Do
- Manage client relationships by supporting the day-to-day activities of multiple accounts
- Leads projects to completion while adhering to best practices and cross functional solutions
- Utilizes experience and skills to engage in client interactions, strategic planning, account growth strategies and ensuring team’s adherence to best practices and performance standards
- Collaborate with project management team to develop and drive timelines, ensuring internal teams hit all defined milestones
- Develop fluency to represent Unlock capabilities and services, and how to apply them to client’s needs
- Collaborate with internal teams to develop and execute marketing campaigns, digital strategies and other initiatives to support client objectives
- Manage clients’ budget and work with senior team members to understand revenue goals and forecasting
- Manage client health dashboard and identify potential issues or barriers that may be putting work or client relationships at risk
- Oversees the growth and development of a junior account team member
- Maintain a basic understanding of industry trends, competitive landscape and regulatory requirements that impact client business
Ideal Qualifications
- Bachelor’s degree in business, marketing, or related field
- 5+ years’ experience in account management, client services or related field
- Website (specifically WordPress) & SEO/SEM campaign management experience
- Healthcare and/or Behavioral Health industry experience a plus
- Strong client presentation & interpersonal team skills
- Excellent communication, interpersonal, and problem-solving skills
- Demonstrated ability to deliver results and exceed expectations
Expectations
- Curiosity: Seeking out what makes our clients, and their organizations tick and be a student of healthcare industry dynamics and its implications for our clients
- Strategy: Developing account strategies and organic growth plans for clients that the account team(s) will execute, going beyond the existing scope of work
- Empathy: Understanding that hospitals and health systems are in a tight spot, and meeting our clients where they are today to build their confidence in tomorrow
- Fluency: Having fluency in speaking to what clients/prospects are facing and the ways it impacts their business, as well as in speaking to the full complement of services and capabilities Unlock offers
- Consistency: Assisting in delivering on our promises every day and ensuring clients never have to question whether they are getting our best with every interaction, deliverable, recommendation, etc.
Perks And Benefits
- Competitive Salary
- Health, Dental and Vision benefit packages to fit all types of lifestyles
- Life, Short- and Long-Term Disability Insurance paid 100% by the company
- FSA / HSA Options
- 401(K) with a generous company match program
- Flexible Paid Time Off (aka- unlimited)
- Paid Parental Leave
- Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
- Employee Referral Program
Equality Opportunity Employer Statement
Unlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About us
Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward.
Title: Senior Manager, Client Experience
Direct Manager Title: VP, Client Partner
The Role
Unlock Health is seeking a passionate and results-driven Senior Manager to join our integrated marketing client experience team. This individual will help support existing clients with core deliverables focused on website development, SEO & SEM. This team member will help manage client relationships, ensure strong strategic guidance, execute engagements flawlessly and help drive growth for their book of clients. The ideal candidate will possess a strong digital and performance marketing background with a curiosity and passion for learning new services and offerings that will help grow accounts.
What You’ll Do
- Manage client relationships by supporting the day-to-day activities of multiple accounts
- Leads projects to completion while adhering to best practices and cross functional solutions
- Utilizes experience and skills to engage in client interactions, strategic planning, account growth strategies and ensuring team’s adherence to best practices and performance standards
- Collaborate with project management team to develop and drive timelines, ensuring internal teams hit all defined milestones
- Develop fluency to represent Unlock capabilities and services, and how to apply them to client’s needs
- Collaborate with internal teams to develop and execute marketing campaigns, digital strategies and other initiatives to support client objectives
- Manage clients’ budget and work with senior team members to understand revenue goals and forecasting
- Manage client health dashboard and identify potential issues or barriers that may be putting work or client relationships at risk
- Oversees the growth and development of a junior account team member
- Maintain a basic understanding of industry trends, competitive landscape and regulatory requirements that impact client business
Ideal Qualifications
- Bachelor’s degree in business, marketing, or related field
- 5+ years’ experience in account management, client services or related field
- Website (specifically WordPress) & SEO/SEM campaign management experience
- Healthcare and/or Behavioral Health industry experience a plus
- Strong client presentation & interpersonal team skills
- Excellent communication, interpersonal, and problem-solving skills
- Demonstrated ability to deliver results and exceed expectations
Expectations
- Curiosity: Seeking out what makes our clients, and their organizations tick and be a student of healthcare industry dynamics and its implications for our clients
- Strategy: Developing account strategies and organic growth plans for clients that the account team(s) will execute, going beyond the existing scope of work
- Empathy: Understanding that hospitals and health systems are in a tight spot, and meeting our clients where they are today to build their confidence in tomorrow
- Fluency: Having fluency in speaking to what clients/prospects are facing and the ways it impacts their business, as well as in speaking to the full complement of services and capabilities Unlock offers
- Consistency: Assisting in delivering on our promises every day and ensuring clients never have to question whether they are getting our best with every interaction, deliverable, recommendation, etc.
Perks And Benefits
- Competitive Salary
- Health, Dental and Vision benefit packages to fit all types of lifestyles
- Life, Short- and Long-Term Disability Insurance paid 100% by the company
- FSA / HSA Options
- 401(K) with a generous company match program
- Flexible Paid Time Off (aka- unlimited)
- Paid Parental Leave
- Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
- Employee Referral Program
Equality Opportunity Employer Statement
Unlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About us
Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward.
How to Get Visa Sponsorship in Manager Client Experience
Frame your degree as a match for the role
Client experience management typically requires a degree in business administration, marketing, or communications. If your degree is in a related field, draw explicit connections to CX strategy, client retention, or service operations in your resume and cover letter.
Target companies with a history of H-1B sponsorship
Large enterprises in financial services, technology, and healthcare sponsor Client Experience Managers at higher rates than small businesses. Filtering by employer sponsorship history before applying saves time and improves your odds of clearing the initial screening process.
Document your impact with measurable outcomes
USCIS scrutinizes whether a role genuinely requires a specialized degree. Quantified achievements, like retention rates improved or NPS scores increased, demonstrate the complexity of your work and support the specialty occupation argument your employer will need to make.
Clarify sponsorship early, but strategically
Raise visa sponsorship after demonstrating value in early interviews, not in the first screening call. Hiring managers in this field respond better when sponsorship comes up alongside concrete examples of your client management experience and measurable results.
Understand the LCA before your offer is finalized
Your employer must file a Labor Condition Application with the Department of Labor before the H-1B petition. Knowing this process exists helps you ask informed questions during negotiations and signals to employers that you understand the sponsorship process, which reduces perceived friction.
Build a portfolio of client programs you have led
Sponsorship approvals for experience management roles strengthen when petitions include evidence of specialized work. Prepare a concise summary of client programs, onboarding frameworks, or escalation strategies you have owned, which your employer's immigration attorney can draw on when drafting the petition.
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Get Access To All JobsFrequently Asked Questions
Can a Manager Client Experience role qualify as a specialty occupation for H-1B sponsorship?
Yes, but the employer must demonstrate the role normally requires at least a bachelor's degree in a specific field. Generic management titles can face scrutiny, so the job description needs to emphasize specialized functions like CX strategy, client lifecycle management, or service design rather than general supervisory duties. Roles with vague requirements are more likely to receive a Request for Evidence.
What degree does USCIS typically expect for a Manager Client Experience petition?
USCIS looks for a degree in business administration, marketing, communications, or a directly related field. A degree in an unrelated discipline, such as fine arts or engineering without a business component, can weaken the petition unless your employer's attorney provides additional documentation showing the field connects to the specific job duties. A related master's degree strengthens the case considerably.
How do I find Client Experience Manager roles that offer H-1B sponsorship?
Browse Migrate Mate to find Manager Client Experience roles at employers with verified sponsorship histories. Filtering by companies that have filed H-1B petitions in this job category significantly narrows your search to realistic opportunities and avoids wasting applications on employers who have no infrastructure for international hiring.
Are Client Experience Manager roles commonly denied at the H-1B specialty occupation stage?
Denial risk is higher for broadly defined management titles than for technical roles. USCIS has issued Requests for Evidence for client-facing management positions where the job posting did not explicitly require a degree in a specific field. Employers who include detailed duty lists tied to a specific academic discipline in the petition see significantly better outcomes.
Can I transfer my H-1B to a new employer if I switch Client Experience Manager roles?
Yes. H-1B portability allows you to begin working for a new employer as soon as they file a transfer petition, without waiting for approval, provided your current H-1B was approved and you have maintained valid status. The new employer must file their own I-129 and LCA, and the role must still qualify as a specialty occupation.
What is the prevailing wage requirement for sponsored Manager Client Experience jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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