Retention Specialist Jobs in USA with Visa Sponsorship
Retention Specialist roles qualify for H-1B and O-1 visa sponsorship when the position requires a bachelor's degree in business, psychology, marketing, or a related field. Employers in SaaS, healthcare, and financial services sponsor most frequently, and the role's analytical and strategic scope supports specialty occupation classification. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Support admissions, retention, and student success in the School of Nursing. These services include recruitment, School of Nursing admissions, new nursing student orientation, student success activities, academic advising for pre-nursing, nursing-interested, and in-program nursing students, and compliance with campus and school policies and accreditation standards.
ROLE AND RESPONSIBILITIES
Advising
- Provide academic advising for pre-nursing (primary advisor), nursing-interested (secondary to academic advisor), and in-program nursing students (secondary to faculty advisor), including their academic plans and progress, academic schedule, choice of major, and other academic activities and career goals, to assist the student in making decisions concerning personal educational goals leading to graduation.
- Maintains most current knowledge of nursing program admission criteria, application process, and program handbook.
- Design, maintain and disseminate new/updated advising resources for students and faculty in collaboration with dean, including Advisor to Success worksheet.
- Keep up to date on changes in general education and program requirements.
- Demonstrate strong commitment to student development and success through advocacy, positive attitude, adaptability, approachability, problem solving, and support.
- Demonstrate developmental academic advising that assists students in clarifying personal and academic career goals through the use of appropriate student development, human development, and student learning theories.
- Assist students in interpreting and understanding placement scores, program curricula, and pre-requisites, etc.
- Assist students in gaining a basic understanding of the College’s registration process and processes that need to be completed prior to the beginning of each semester.
- Maintain current knowledge of the institution’s academic programs, curriculum, practices and academic and student policies.
- Coordinate with other Student Affairs and Academic Affairs areas to ensure accuracy of advising materials distributed to students, faculty, and staff.
- Possess a working knowledge of the various types of student financial assistance programs.
- Manage academic advising case load in a manner that promotes retention, persistence, and student success through proactive interactions and interventions.
- Assist students in the development of an Academic Completion Plan.
- Monitor student progress through regular meetings, communications, interventions, assessments, and data collection.
- Maintain academic advising records in compliance with College and the Family Educational Rights and Privacy Act (FERPA).
- Develop and maintain appropriate relationships with students, faculty, and staff. Utilize a communication plan to engage the college community in the academic advising process.
- Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected.
- Actively participate in professional development opportunities and professional organizations, as well as college-wide committees, etc.
- Serve on the Admission, Progression, and Graduation committee as an ad hoc member.
- Attend, develop, and facilitate professional development events related to student success and advising.
- Maintain student records in compliance with campus and school policies and accreditation standards.
- Review document manager database and notify students and faculty of missing records or upcoming immunization renewals.
Student Success/Retention
- Oversees campus nursing Peer Mentor program.
- Oversees nursing student representatives.
- Maintains faculty tutoring and RN tutor schedules and posts in IvyLearn org and on campus bulletin boards.
- Develop and facilitate routine and ‘as needed’ student success workshops, programs, and initiatives.
- Direct students to wrap-around services as needed.
- Make appropriate referrals to campus departments including: Career Link, Advising, Financial Aid, Academic Departments, and more.
- Monitor results of success initiatives and provide recommendations to faculty committees and/or the Dean.
- Coordinate at-risk student programming and/or advising for nursing students.
- Provide student communication regarding success workshops and initiatives, such as Lunch and Learns and Chat with Faculty and campus-wide student life events.
- Maintains nursing student organization page in IvyLearn, including orientation quizzes, resources materials, and announcements in collaboration with Dean of Nursing and nursing faculty.
- Assists dean in preparing students for NCLEX application, background check, and testing.
- Prepare certificates of completion for dean signature and mailing to state board of nursing.
- Assist with survey compliance.
- Review and update nursing survey distribution lists.
- Assist with nursing survey completion.
- Manage alumni contact lists (to support graduate surveys).
External relationships
- Develop and maintain relationships with community partners for recruitment efforts for the School of Nursing.
- Participate in Nursing Advisory Committee meetings twice per year.
Nursing program recruiting
- Participate in campus-wide committees and initiatives as appropriate.
- Act as a point of contact for the registrar, business office, financial aid, and others for the dissemination of information or issues that may arise.
- Work with faculty, staff, students, and external partners to effectively market the School’s programs and events.
- Represent nursing programs at campus, college and community recruiting events.
- Create, maintain, and distribute recruiting resources.
Nursing admissions process
- Provide information regarding the admissions applications.
- Schedule and host synchronous nursing information sessions.
- Respond to calls, emails, and other communication regarding nursing admission.
- Meets with prospective students to discuss admission requirements and review prerequisite course completion.
- Provides most current information on how to schedule ATI TEAS testing.
- Collaborate with the Admission, Progression, and Graduation committee as appropriate.
- Arranges registration and orientation sessions including room reservations, orientation packet materials, and agendas in collaboration with Dean.
- Sends correspondence to admitted students regarding registration, orientation, and health record requirements.
- Review application documents for approval or rejection within online application system and provide communication to students of corrections needed.
- Respond to help desk tickets for online application system.
General Responsibilities For Schools Of Nursing And Health Sciences
- Provides appropriate documentation to students for the criminal background check and drug screening process.
- Proctors computerized examinations for faculty when needed.
- Maintains effective office procedures and efficient work flows; implement policies and procedures set by Ivy Tech; establish and maintain professional relationships with all employees, students, and college contacts.
- Maintain appropriate inventory of necessary digital forms, ensuring professional appearance of outgoing documents.
- Assists with records on office supplies and lab equipment. Maintain, operate, and troubleshoot office equipment.
- Other duties as assigned.
PAY RATE
$23/hr
BENEFITS
Benefits including:
- Whole Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Vision Insurance
- Identity Theft Protection
- 403(b) Defined Contribution Retirement Plan
- Employee Assistance Program
- Free Ivy Tech tuition for employee, spouse and dependents (after 2 semesters of employment.)
For more information on Ivy Tech Benefits visit https://careers.ivytech.edu/benefits.
QUALIFICATIONS
Bachelor’s degree required or associate’s degree with approved academic plan for matriculation to bachelor’s degree. One (1) year clerical experience. Two (2) years of experience in applicable student support role.
- Competent using technologies including, but not limited to: Microsoft Office, text messaging systems, virtual applications (Zoom, Teams, etc.), GoogleDocs, etc.
- Excellent organizational, communication, human relations, and self-directed work skills within a team environment and ability to keep information confidential.
- Dependable, responsible, willingness to work and learn, and excellent human relations skills.
- Ability to keep information confidential.
- Medical terminology knowledge preferred.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
- Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses.
- Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
Financial & Retirement Benefits
- All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings.
Educational Benefits
- Fee remission for employees, spouses, and legal dependents.
For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
INTRODUCTION
Support admissions, retention, and student success in the School of Nursing. These services include recruitment, School of Nursing admissions, new nursing student orientation, student success activities, academic advising for pre-nursing, nursing-interested, and in-program nursing students, and compliance with campus and school policies and accreditation standards.
ROLE AND RESPONSIBILITIES
Advising
- Provide academic advising for pre-nursing (primary advisor), nursing-interested (secondary to academic advisor), and in-program nursing students (secondary to faculty advisor), including their academic plans and progress, academic schedule, choice of major, and other academic activities and career goals, to assist the student in making decisions concerning personal educational goals leading to graduation.
- Maintains most current knowledge of nursing program admission criteria, application process, and program handbook.
- Design, maintain and disseminate new/updated advising resources for students and faculty in collaboration with dean, including Advisor to Success worksheet.
- Keep up to date on changes in general education and program requirements.
- Demonstrate strong commitment to student development and success through advocacy, positive attitude, adaptability, approachability, problem solving, and support.
- Demonstrate developmental academic advising that assists students in clarifying personal and academic career goals through the use of appropriate student development, human development, and student learning theories.
- Assist students in interpreting and understanding placement scores, program curricula, and pre-requisites, etc.
- Assist students in gaining a basic understanding of the College’s registration process and processes that need to be completed prior to the beginning of each semester.
- Maintain current knowledge of the institution’s academic programs, curriculum, practices and academic and student policies.
- Coordinate with other Student Affairs and Academic Affairs areas to ensure accuracy of advising materials distributed to students, faculty, and staff.
- Possess a working knowledge of the various types of student financial assistance programs.
- Manage academic advising case load in a manner that promotes retention, persistence, and student success through proactive interactions and interventions.
- Assist students in the development of an Academic Completion Plan.
- Monitor student progress through regular meetings, communications, interventions, assessments, and data collection.
- Maintain academic advising records in compliance with College and the Family Educational Rights and Privacy Act (FERPA).
- Develop and maintain appropriate relationships with students, faculty, and staff. Utilize a communication plan to engage the college community in the academic advising process.
- Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected.
- Actively participate in professional development opportunities and professional organizations, as well as college-wide committees, etc.
- Serve on the Admission, Progression, and Graduation committee as an ad hoc member.
- Attend, develop, and facilitate professional development events related to student success and advising.
- Maintain student records in compliance with campus and school policies and accreditation standards.
- Review document manager database and notify students and faculty of missing records or upcoming immunization renewals.
Student Success/Retention
- Oversees campus nursing Peer Mentor program.
- Oversees nursing student representatives.
- Maintains faculty tutoring and RN tutor schedules and posts in IvyLearn org and on campus bulletin boards.
- Develop and facilitate routine and ‘as needed’ student success workshops, programs, and initiatives.
- Direct students to wrap-around services as needed.
- Make appropriate referrals to campus departments including: Career Link, Advising, Financial Aid, Academic Departments, and more.
- Monitor results of success initiatives and provide recommendations to faculty committees and/or the Dean.
- Coordinate at-risk student programming and/or advising for nursing students.
- Provide student communication regarding success workshops and initiatives, such as Lunch and Learns and Chat with Faculty and campus-wide student life events.
- Maintains nursing student organization page in IvyLearn, including orientation quizzes, resources materials, and announcements in collaboration with Dean of Nursing and nursing faculty.
- Assists dean in preparing students for NCLEX application, background check, and testing.
- Prepare certificates of completion for dean signature and mailing to state board of nursing.
- Assist with survey compliance.
- Review and update nursing survey distribution lists.
- Assist with nursing survey completion.
- Manage alumni contact lists (to support graduate surveys).
External relationships
- Develop and maintain relationships with community partners for recruitment efforts for the School of Nursing.
- Participate in Nursing Advisory Committee meetings twice per year.
Nursing program recruiting
- Participate in campus-wide committees and initiatives as appropriate.
- Act as a point of contact for the registrar, business office, financial aid, and others for the dissemination of information or issues that may arise.
- Work with faculty, staff, students, and external partners to effectively market the School’s programs and events.
- Represent nursing programs at campus, college and community recruiting events.
- Create, maintain, and distribute recruiting resources.
Nursing admissions process
- Provide information regarding the admissions applications.
- Schedule and host synchronous nursing information sessions.
- Respond to calls, emails, and other communication regarding nursing admission.
- Meets with prospective students to discuss admission requirements and review prerequisite course completion.
- Provides most current information on how to schedule ATI TEAS testing.
- Collaborate with the Admission, Progression, and Graduation committee as appropriate.
- Arranges registration and orientation sessions including room reservations, orientation packet materials, and agendas in collaboration with Dean.
- Sends correspondence to admitted students regarding registration, orientation, and health record requirements.
- Review application documents for approval or rejection within online application system and provide communication to students of corrections needed.
- Respond to help desk tickets for online application system.
General Responsibilities For Schools Of Nursing And Health Sciences
- Provides appropriate documentation to students for the criminal background check and drug screening process.
- Proctors computerized examinations for faculty when needed.
- Maintains effective office procedures and efficient work flows; implement policies and procedures set by Ivy Tech; establish and maintain professional relationships with all employees, students, and college contacts.
- Maintain appropriate inventory of necessary digital forms, ensuring professional appearance of outgoing documents.
- Assists with records on office supplies and lab equipment. Maintain, operate, and troubleshoot office equipment.
- Other duties as assigned.
PAY RATE
$23/hr
BENEFITS
Benefits including:
- Whole Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Vision Insurance
- Identity Theft Protection
- 403(b) Defined Contribution Retirement Plan
- Employee Assistance Program
- Free Ivy Tech tuition for employee, spouse and dependents (after 2 semesters of employment.)
For more information on Ivy Tech Benefits visit https://careers.ivytech.edu/benefits.
QUALIFICATIONS
Bachelor’s degree required or associate’s degree with approved academic plan for matriculation to bachelor’s degree. One (1) year clerical experience. Two (2) years of experience in applicable student support role.
- Competent using technologies including, but not limited to: Microsoft Office, text messaging systems, virtual applications (Zoom, Teams, etc.), GoogleDocs, etc.
- Excellent organizational, communication, human relations, and self-directed work skills within a team environment and ability to keep information confidential.
- Dependable, responsible, willingness to work and learn, and excellent human relations skills.
- Ability to keep information confidential.
- Medical terminology knowledge preferred.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
- Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses.
- Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
Financial & Retirement Benefits
- All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings.
Educational Benefits
- Fee remission for employees, spouses, and legal dependents.
For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
How to Get Visa Sponsorship as a Retention Specialist
Confirm the degree requirement is in the job posting
H-1B sponsorship requires the role to be a specialty occupation, meaning a specific bachelor's degree must be required, not just preferred. Before applying, verify the posting lists a required degree field, not just 'bachelor's preferred.'
Target companies with a history of sponsorship
SaaS platforms, insurance companies, and enterprise software firms sponsor Retention Specialists most consistently. Companies with large customer success or account management teams are more likely to have established immigration processes and legal support in place.
Emphasize analytical and strategic responsibilities in your resume
Retention Specialist roles with data analysis, churn modeling, or CRM strategy components have a stronger case for specialty occupation classification. Generic customer service framing weakens the H-1B petition. Highlight technical tools, metrics ownership, and cross-functional collaboration.
Australian citizens should explore the E-3 visa
The E-3 visa is available exclusively to Australian citizens and has no lottery. It's renewable indefinitely in two-year increments and covers specialty occupation roles like Retention Specialist, making it a faster and more predictable path than H-1B for eligible applicants.
Understand that H-1B selection is lottery-based
H-1B visas are capped at 85,000 per year and allocated by random lottery. Even if your employer sponsors you and USCIS approves the petition, selection isn't guaranteed. Employers who are serious about sponsorship will enter you in the lottery and pursue alternatives if not selected.
Ask about sponsorship early, but frame it around your long-term value
Raise sponsorship in later interview stages, not the first screen. Frame it as a commitment to building your career with the company long-term. Employers are more willing to sponsor candidates who demonstrate retention-specific expertise and clear business impact from the start.
Retention Specialist jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Can a Retention Specialist role qualify for H-1B sponsorship?
Yes, but it depends on how the role is defined. H-1B sponsorship requires the position to be a specialty occupation, meaning it normally requires a bachelor's degree or higher in a specific field like business, marketing, psychology, or data analytics. Retention Specialist roles that involve CRM strategy, churn analysis, or customer lifecycle management are more likely to qualify than roles framed primarily as customer service.
Which visa types are most common for Retention Specialists?
H-1B is the most common path for Retention Specialists sponsored by U.S. employers, though it requires winning a lottery. Australian citizens can apply for the E-3 visa, which has no lottery and is renewable indefinitely. Candidates with exceptional recognition in customer success or marketing may qualify for the O-1A. You can browse open Retention Specialist roles with sponsorship on Migrate Mate.
What degree do I need for a Retention Specialist role to qualify for H-1B?
Most H-1B petitions for Retention Specialist roles cite degrees in business administration, marketing, psychology, communications, or data analytics. The key is that your degree must relate directly to the duties of the role. A general business degree usually works if the job involves strategic customer analysis. A degree in an unrelated field weakens the petition unless your experience compensates.
Which industries are most likely to sponsor Retention Specialists?
SaaS companies, subscription-based businesses, healthcare platforms, insurance firms, and financial services companies sponsor Retention Specialists most frequently. These industries have high customer lifetime value and dedicated retention functions where the analytical and strategic nature of the role supports specialty occupation classification under H-1B. Smaller startups may lack the legal infrastructure to sponsor.
Does work experience substitute for a degree in Retention Specialist H-1B petitions?
Under H-1B rules, three years of specialized work experience can substitute for one year of formal education, allowing a combination of partial degrees and experience to meet the bachelor's equivalency threshold. However, this equivalency must be evaluated and documented by a credential evaluation agency. It's a viable path if your experience is directly relevant to the analytical and strategic components of the role.
What is the prevailing wage requirement for sponsored Retention Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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