Retention Specialist Jobs in USA with Visa Sponsorship
Retention Specialist roles qualify for H-1B visa and O-1 visa sponsorship when the position requires a bachelor's degree in business, psychology, marketing, or a related field. Employers in SaaS, healthcare, and financial services sponsor most frequently, and the role's analytical and strategic scope supports specialty occupation classification. For detailed occupation requirements, see the O*NET profile.
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JR102267 Transition and Retention Specialist (Contingent II - Grant Funded) (Open)
Department:
Student Onboarding, JM
Position Type:
Non-Regular Fixed Term (Fixed Term)
Open Date:
11-10-2026
Close Date:
Salary Range:
$48,138 - $59,985
Job Description:
Under general supervision, performs a variety of routine professional and analytical assignments involving the practical application of management principles and techniques to routine operational activities.
REPORTS TO: Director for New Student Experiences and Student Engagement
PURPOSE: This person will be responsible for coordinating, managing, and assisting with enrollment activity directly related to new students and retention throughout the admissions process, as it relates to campus experiences. The candidate will be able to engage students through email, phone, face-to-face and virtual interaction, in an effort to serve as a guide and ensure successful transition through the admissions process to matriculation.
DUTIES & RESPONSIBILITIES:
- Coordinate and manage all New Student Orientations (NSO) programs and events for freshman, transfer, and their families.
- Focus orientation efforts that specifically target each population: first-year, transfer, first generation, adult learners, veterans, and international students.
- Identify NSO Leaders and Bulldog Ambassadors each academic year.
- Develop and implement a leadership focused training program for NSO leaders and Bulldog Ambassadors.
- Develop and implement program assessment and evaluation plans for orientation programs, campus visitation and the orientation leader programs. Maintain records and statistics.
- Oversee Campus Tours, and the coordination of individualized welcome sessions for visiting groups and families.
- Plan, develop, schedule, and implement the day-to-day operations of the NSO, campus tours/visitation and other transitional programs.
- Work collaboratively with faculty, staff and students across divisions to ensure successful execution of new student programming.
- Manage event registration.
- Manage budgets, vendors, and payments related to marketing, advertising, and other event expenses.
- Work and coordinate with University Relations and Marketing to develop and create material Bulldog.
- Serve as a direct supervisor to Orientation Leaders, Bulldog Ambassadors, student workers, and office volunteers and create contracts.
- Manage the transition of newly accepted students through matriculation.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge and understanding of computer systems and software packages. Proficient in MS Word, MS Publisher, MS PowerPoint, and MS Excel.
- Must possess excellent organizational, project management, communication and interpersonal skills.
- Must be attentive to details and deadlines, flexible, and able to handle multiple tasks in a fast paced environment.
- Ability to work independently and project a professional and positive image.
- Demonstrated ability to successfully plan and implement large scale events.
- A self-starter with demonstrated abilities to plan, organize, prioritize, and execute complicated and continuing assignments without instruction and respond quickly to changing priorities.
- Effective oral and written communications and project management skills, including the ability to present complex information and organize data to audiences with varied backgrounds (students, faculty/staff, parents, etc.).
- Ability to project a professional, polished image and provide outstanding customer service.
- Strong interpersonal skills with ability to build good relationships with peers and to interact with senior administrators and other campus constituencies.
MINIMUM TRAINING & EXPERIENCE:
- Demonstrated knowledge of orientation program development and major campus program planning, working knowledge of other student services programs.
- Demonstrated ability to create programs that are responsive to a diverse and multicultural environment.
- Experience with the Council for the Advancement of Standards in Higher Education.
- Ability to perform specialized clerical tasks and to understand and apply departmental policies and procedures.
Education:
- Bachelor’s degree required.
CONDITIONS OF EMPLOYMENT:
- Office environment, some physical lifting, bending, pulling, standing on step stools, and walking throughout the campus will be required.
- Evening and weekend hours are required for special events and extended hours.
- Twelve-month position, which may require minimal travel.
Additional Job Information:
Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.
Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.
Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.
The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business.
In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.
Job Posting:
JR102267 Transition and Retention Specialist (Contingent II - Grant Funded) (Open)
Department:
Student Onboarding, JM
Position Type:
Non-Regular Fixed Term (Fixed Term)
Open Date:
11-10-2026
Close Date:
Salary Range:
$48,138 - $59,985
Job Description:
Under general supervision, performs a variety of routine professional and analytical assignments involving the practical application of management principles and techniques to routine operational activities.
REPORTS TO: Director for New Student Experiences and Student Engagement
PURPOSE: This person will be responsible for coordinating, managing, and assisting with enrollment activity directly related to new students and retention throughout the admissions process, as it relates to campus experiences. The candidate will be able to engage students through email, phone, face-to-face and virtual interaction, in an effort to serve as a guide and ensure successful transition through the admissions process to matriculation.
DUTIES & RESPONSIBILITIES:
- Coordinate and manage all New Student Orientations (NSO) programs and events for freshman, transfer, and their families.
- Focus orientation efforts that specifically target each population: first-year, transfer, first generation, adult learners, veterans, and international students.
- Identify NSO Leaders and Bulldog Ambassadors each academic year.
- Develop and implement a leadership focused training program for NSO leaders and Bulldog Ambassadors.
- Develop and implement program assessment and evaluation plans for orientation programs, campus visitation and the orientation leader programs. Maintain records and statistics.
- Oversee Campus Tours, and the coordination of individualized welcome sessions for visiting groups and families.
- Plan, develop, schedule, and implement the day-to-day operations of the NSO, campus tours/visitation and other transitional programs.
- Work collaboratively with faculty, staff and students across divisions to ensure successful execution of new student programming.
- Manage event registration.
- Manage budgets, vendors, and payments related to marketing, advertising, and other event expenses.
- Work and coordinate with University Relations and Marketing to develop and create material Bulldog.
- Serve as a direct supervisor to Orientation Leaders, Bulldog Ambassadors, student workers, and office volunteers and create contracts.
- Manage the transition of newly accepted students through matriculation.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge and understanding of computer systems and software packages. Proficient in MS Word, MS Publisher, MS PowerPoint, and MS Excel.
- Must possess excellent organizational, project management, communication and interpersonal skills.
- Must be attentive to details and deadlines, flexible, and able to handle multiple tasks in a fast paced environment.
- Ability to work independently and project a professional and positive image.
- Demonstrated ability to successfully plan and implement large scale events.
- A self-starter with demonstrated abilities to plan, organize, prioritize, and execute complicated and continuing assignments without instruction and respond quickly to changing priorities.
- Effective oral and written communications and project management skills, including the ability to present complex information and organize data to audiences with varied backgrounds (students, faculty/staff, parents, etc.).
- Ability to project a professional, polished image and provide outstanding customer service.
- Strong interpersonal skills with ability to build good relationships with peers and to interact with senior administrators and other campus constituencies.
MINIMUM TRAINING & EXPERIENCE:
- Demonstrated knowledge of orientation program development and major campus program planning, working knowledge of other student services programs.
- Demonstrated ability to create programs that are responsive to a diverse and multicultural environment.
- Experience with the Council for the Advancement of Standards in Higher Education.
- Ability to perform specialized clerical tasks and to understand and apply departmental policies and procedures.
Education:
- Bachelor’s degree required.
CONDITIONS OF EMPLOYMENT:
- Office environment, some physical lifting, bending, pulling, standing on step stools, and walking throughout the campus will be required.
- Evening and weekend hours are required for special events and extended hours.
- Twelve-month position, which may require minimal travel.
Additional Job Information:
Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.
Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.
Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.
The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business.
In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.
See all 4,121+ Retention Specialist Jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Retention Specialist
Confirm the degree requirement is in the job posting
H-1B sponsorship requires the role to be a specialty occupation, meaning a specific bachelor's degree must be required, not just preferred. Before applying, verify the posting lists a required degree field, not just 'bachelor's preferred.'
Target companies with a history of sponsorship
SaaS platforms, insurance companies, and enterprise software firms sponsor Retention Specialists most consistently. Companies with large customer success or account management teams are more likely to have established immigration processes and legal support in place.
Emphasize analytical and strategic responsibilities in your resume
Retention Specialist roles with data analysis, churn modeling, or CRM strategy components have a stronger case for specialty occupation classification. Generic customer service framing weakens the H-1B petition. Highlight technical tools, metrics ownership, and cross-functional collaboration.
Australian citizens should explore the E-3 visa
The E-3 visa is available exclusively to Australian citizens and has no lottery. It's renewable indefinitely in two-year increments and covers specialty occupation roles like Retention Specialist, making it a faster and more predictable path than H-1B for eligible applicants.
Understand that H-1B selection is lottery-based
H-1B visas are capped at 85,000 per year and allocated by random lottery. Even if your employer sponsors you and USCIS approves the petition, selection isn't guaranteed. Employers who are serious about sponsorship will enter you in the lottery and pursue alternatives if not selected.
Ask about sponsorship early, but frame it around your long-term value
Raise sponsorship in later interview stages, not the first screen. Frame it as a commitment to building your career with the company long-term. Employers are more willing to sponsor candidates who demonstrate retention-specific expertise and clear business impact from the start.
Frequently Asked Questions
Can a Retention Specialist role qualify for H-1B sponsorship?
Yes, but it depends on how the role is defined. H-1B visa sponsorship requires the position to be a specialty occupation, meaning it normally requires a bachelor's degree or higher in a specific field like business, marketing, psychology, or data analytics. Retention Specialist roles that involve CRM strategy, churn analysis, or customer lifecycle management are more likely to qualify than roles framed primarily as customer service.
Which visa types are most common for Retention Specialists?
H-1B is the most common path for Retention Specialists sponsored by U.S. employers, though it requires winning a lottery. Australian citizens can apply for the E-3 visa, which has no lottery and is renewable indefinitely. Candidates with exceptional recognition in customer success or marketing may qualify for the O-1A. You can browse open Retention Specialist roles with sponsorship on Migrate Mate.
What degree do I need for a Retention Specialist role to qualify for H-1B?
Most H-1B petitions for Retention Specialist roles cite degrees in business administration, marketing, psychology, communications, or data analytics. The key is that your degree must relate directly to the duties of the role. A general business degree usually works if the job involves strategic customer analysis. A degree in an unrelated field weakens the petition unless your experience compensates.
Which industries are most likely to sponsor Retention Specialists?
SaaS companies, subscription-based businesses, healthcare platforms, insurance firms, and financial services companies sponsor Retention Specialists most frequently. These industries have high customer lifetime value and dedicated retention functions where the analytical and strategic nature of the role supports specialty occupation classification under H-1B. Smaller startups may lack the legal infrastructure to sponsor.
Does work experience substitute for a degree in Retention Specialist H-1B petitions?
Under H-1B rules, three years of specialized work experience can substitute for one year of formal education, allowing a combination of partial degrees and experience to meet the bachelor's equivalency threshold. However, this equivalency must be evaluated and documented by a credential evaluation agency. It's a viable path if your experience is directly relevant to the analytical and strategic components of the role.
What is the prevailing wage requirement for sponsored Retention Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.