Mortgage Specialist Jobs in USA with Visa Sponsorship
Mortgage Specialist roles qualify as specialty occupations under the H-1B visa, requiring a bachelor's degree in finance, economics, or a related field. U.S. lenders and mortgage banks actively file Labor Condition Applications for this role, and both EB-2 and EB-3 green card pathways are available for experienced candidates pursuing permanent residence. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
POSITION OVERVIEW
The Bilingual Mortgage Lead Specialist is responsible for contacting incoming leads, gathering basic borrower information, and connecting qualified clients with a Loan Officer. This role requires comfort with phone-based communication, a customer-focused approach, and an interest in professional growth within the mortgage industry.
JOB RESPONSIBILITIES
- Contact inbound and outbound leads by phone in a timely and professional manner.
- Gather basic borrower information.
- Identify borrower needs and connect qualified prospects with a Loan Officer.
- Schedule appointments and maintain follow-up tasks in the CRM.
- Accurately document lead status, call outcomes, and next steps.
- Manage a high volume of calls while maintaining strong customer service.
- Support the loan team by helping move leads through the early stages of the process.
- Follow company procedures and communication standards.
- Participate in training and development with the goal of obtaining a mortgage license.
QUALIFICATIONS AND SKILLS
- High school diploma or equivalent.
- 1+ years of experience in customer service, sales, telemarketing, or lead conversion, preferred.
- Experience working with a diverse range of clients, including veterans and active-duty service members, preferred.
- Comfortable asking questions, gathering information, and handling objections.
- Excellent customer service, communication, and phone skills.
- Highly detail-oriented, organized, with excellent follow-up skills.
- Basic proficiency in Microsoft Office and CRM systems.
- Willingness to obtain a mortgage license.
- Fluency in the languages of Spanish and English in order to communicate effectively with internal and external customers, of whom may speak only English or Spanish.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success!
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).
The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
INTRODUCTION
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
POSITION OVERVIEW
The Bilingual Mortgage Lead Specialist is responsible for contacting incoming leads, gathering basic borrower information, and connecting qualified clients with a Loan Officer. This role requires comfort with phone-based communication, a customer-focused approach, and an interest in professional growth within the mortgage industry.
JOB RESPONSIBILITIES
- Contact inbound and outbound leads by phone in a timely and professional manner.
- Gather basic borrower information.
- Identify borrower needs and connect qualified prospects with a Loan Officer.
- Schedule appointments and maintain follow-up tasks in the CRM.
- Accurately document lead status, call outcomes, and next steps.
- Manage a high volume of calls while maintaining strong customer service.
- Support the loan team by helping move leads through the early stages of the process.
- Follow company procedures and communication standards.
- Participate in training and development with the goal of obtaining a mortgage license.
QUALIFICATIONS AND SKILLS
- High school diploma or equivalent.
- 1+ years of experience in customer service, sales, telemarketing, or lead conversion, preferred.
- Experience working with a diverse range of clients, including veterans and active-duty service members, preferred.
- Comfortable asking questions, gathering information, and handling objections.
- Excellent customer service, communication, and phone skills.
- Highly detail-oriented, organized, with excellent follow-up skills.
- Basic proficiency in Microsoft Office and CRM systems.
- Willingness to obtain a mortgage license.
- Fluency in the languages of Spanish and English in order to communicate effectively with internal and external customers, of whom may speak only English or Spanish.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success!
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).
The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Mortgage Specialist
Match your degree to the role
Mortgage Specialist positions require a directly related degree for H-1B specialty occupation status. A finance, economics, or business degree works, but a general arts degree won't satisfy USCIS. If your credential is from outside the U.S., get a credential evaluation before applying.
Look up prevailing wage before negotiating
Your employer's LCA must certify your wage meets the DOL prevailing wage for your location and experience level. Use the OFLC Wage Search to find the wage tier for your metro area before you discuss salary, so you don't accept an offer below what USCIS requires.
Target lenders with active LCA filing history
Large mortgage banks, regional lenders, and credit unions with dedicated mortgage teams file LCAs regularly. Use Migrate Mate to find employers with verified sponsorship history for financial specialist roles, so you're applying where the process is already established.
Prepare your NMLS license documentation early
Many Mortgage Specialist roles require a Nationwide Multistate Licensing System license, and visa-sponsored candidates need to confirm license portability across states. Gather your NMLS record, continuing education certificates, and any state-specific endorsements before your first interview.
Understand PERM timing if you're on OPT
If your employer plans to sponsor a green card via PERM, the labor certification process takes 12 to 18 months before an I-140 can be filed. If you're on STEM OPT, map out your authorization window against that timeline so you're not caught without status mid-process.
Clarify the LCA scope during offer negotiations
Mortgage Specialists often work across branches or remotely, which affects LCA worksite requirements. Ask your employer whether the LCA will cover multiple locations or just your primary office, since working outside the certified worksite can create compliance issues for your H-1B.
Frequently Asked Questions
Does a Mortgage Specialist role qualify as a specialty occupation for H-1B purposes?
Yes, Mortgage Specialist positions typically qualify as specialty occupations because they require at least a bachelor's degree in finance, economics, accounting, or a closely related field. USCIS evaluates the specific job duties, so roles focused on underwriting analysis, risk assessment, or complex loan structuring have a stronger case than entry-level sales positions. Your employer documents this through the LCA and I-129 petition.
Which visas can a Mortgage Specialist use to work in the U.S.?
The H-1B is the most common path for Mortgage Specialists, covering initial status of up to three years, extendable to six. Australian citizens can use the E-3 visa, which has a 10,500 annual cap that has never been exhausted. Chilean and Singaporean nationals may qualify for the H-1B1 visa. TN visa is not available for Mortgage Specialists, as the role is not on the USMCA profession list.
Do employers in the mortgage industry typically sponsor visas?
Many large mortgage banks, credit unions, and financial services firms sponsor H-1B visas for analytical and specialist roles. Retail-heavy mortgage sales positions are less likely to attract sponsorship than underwriting, compliance, or portfolio management roles. Migrate Mate lists employers with verified LCA sponsorship history so you can focus your search on companies that have already filed for this type of role.
What happens to my H-1B status if my employer closes or exits the mortgage market?
If your employer terminates your H-1B, you enter a grace period of up to 60 days to find a new sponsor or change status. Because the mortgage industry is cyclical, it's worth confirming your employer's financial stability before accepting an offer. Once a new employer files an H-1B petition on your behalf, you can start work immediately under H-1B portability rules.
Is an NMLS license required, and does it affect my visa sponsorship process?
Most consumer-facing Mortgage Specialist roles require a Nationwide Multistate Licensing System license, which involves background checks, credit checks, and state-specific testing. Getting licensed as a visa holder is possible but requires a valid SSN, which you receive once you begin work. Discuss licensing timelines with your employer before your start date so there's no gap between your authorized start and your ability to legally originate loans.
What is the prevailing wage requirement for sponsored Mortgage Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.