Patient Navigator Jobs in USA with Visa Sponsorship
Patient Navigator roles qualify for H-1B visa, O-1, and EB-2 NIW sponsorship when they require specialized healthcare knowledge and a relevant bachelor's degree. Healthcare employers frequently sponsor these positions due to growing demand for care coordination professionals in hospitals and health systems. For detailed occupation requirements, see the O*NET profile.
See All Patient Navigator JobsOverview
Showing 5 of 277+ Patient Navigator jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 277+ Patient Navigator jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Navigator roles.
Get Access To All JobsINTRODUCTION
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
ROLE AND RESPONSIBILITIES
This job answers incoming calls and makes outgoing calls to schedule patients in technology systems, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences system-wide. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Answers general inquiries or provider questions and directs non-scheduling calls to the appropriate department.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
BASIC QUALIFICATIONS
Education
Required – High school diploma or equivalent
Preferred – Associate degree in related field
Work Experience
Required – One year of experience in healthcare, customer service, or related field
Preferred – Experience in EPIC or other electronic medical record
Knowledge Skills and Abilities (KSAs)
- Effective verbal and written communication skills and the ability to present information clearly and professionally to diverse range of people using appropriate tone and inflection.
- Must be proficient with advanced Windows-style applications, various software packages specific to role and keyboard.
- Interpersonal skills to establish and maintain friendly and cooperative work relationships.
- Ability to adapt to regional or system changes.
- Ability to prioritize, organize, and coordinate multiple work assignments in a fast-paced environment.
- Excellent customer relation skills and ability to maintain a professional demeanor.
- Ability to utilize multi-functional systems.
- Demonstrate proficiency in Epic during introductory period.
- Ability to work collaboratively with other departments and functional areas.
- Able to multi-task.
- Able to demonstrate critical thinking skills.
- Must have transportation to travel to designated organizational facility, as needed.
- Knowledge of medical terminology.
JOB DUTIES
- Completes all appointment scheduling, cancellation, and confirmation requests within scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date, and location and documents interactions in the customer relationship management system.
- Accurately completes basic registration, demographic and insurance information, avoiding duplicate accounts, to ensure timely and accurate payment for services while scheduling appointments.
- Schedules patient appointments system-wide for providers, including specialty and ancillary services, providing proper prep instructions for ancillary and diagnostic procedures and tests using physician specific and department guidelines.
- Appropriately addresses patients’ emergency/urgent needs utilizing and adhering to the company’s Telephone Receptionist Emergency/Suicide Protocol.
- Processes messages from sources including voice, live chats, patient portals, and texts related to patient and physician requests such as appointments, referrals, prescriptions, and complaints ensuring that all information contained in the message is accurate.
- Assists with training initiatives for new hires and completes daily work assignments to contribute to contact center metrics and performance expectations, including providing one-call resolution.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
INTRODUCTION
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
ROLE AND RESPONSIBILITIES
This job answers incoming calls and makes outgoing calls to schedule patients in technology systems, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences system-wide. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Answers general inquiries or provider questions and directs non-scheduling calls to the appropriate department.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
BASIC QUALIFICATIONS
Education
Required – High school diploma or equivalent
Preferred – Associate degree in related field
Work Experience
Required – One year of experience in healthcare, customer service, or related field
Preferred – Experience in EPIC or other electronic medical record
Knowledge Skills and Abilities (KSAs)
- Effective verbal and written communication skills and the ability to present information clearly and professionally to diverse range of people using appropriate tone and inflection.
- Must be proficient with advanced Windows-style applications, various software packages specific to role and keyboard.
- Interpersonal skills to establish and maintain friendly and cooperative work relationships.
- Ability to adapt to regional or system changes.
- Ability to prioritize, organize, and coordinate multiple work assignments in a fast-paced environment.
- Excellent customer relation skills and ability to maintain a professional demeanor.
- Ability to utilize multi-functional systems.
- Demonstrate proficiency in Epic during introductory period.
- Ability to work collaboratively with other departments and functional areas.
- Able to multi-task.
- Able to demonstrate critical thinking skills.
- Must have transportation to travel to designated organizational facility, as needed.
- Knowledge of medical terminology.
JOB DUTIES
- Completes all appointment scheduling, cancellation, and confirmation requests within scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date, and location and documents interactions in the customer relationship management system.
- Accurately completes basic registration, demographic and insurance information, avoiding duplicate accounts, to ensure timely and accurate payment for services while scheduling appointments.
- Schedules patient appointments system-wide for providers, including specialty and ancillary services, providing proper prep instructions for ancillary and diagnostic procedures and tests using physician specific and department guidelines.
- Appropriately addresses patients’ emergency/urgent needs utilizing and adhering to the company’s Telephone Receptionist Emergency/Suicide Protocol.
- Processes messages from sources including voice, live chats, patient portals, and texts related to patient and physician requests such as appointments, referrals, prescriptions, and complaints ensuring that all information contained in the message is accurate.
- Assists with training initiatives for new hires and completes daily work assignments to contribute to contact center metrics and performance expectations, including providing one-call resolution.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
See all 277+ Patient Navigator jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Navigator roles.
Get Access To All JobsTips for Finding Patient Navigator Jobs
Target healthcare systems over private practices
Large hospital networks and integrated health systems are more likely to sponsor visas than small medical offices. They have dedicated HR teams and experience with immigration processes.
Emphasize your specialized patient population experience
Highlight experience with complex conditions like oncology, cardiology, or chronic disease management. Specialized navigation skills demonstrate the specialty occupation requirement for H-1B petitions.
Document your care coordination certifications
Professional certifications from organizations like the National Association of Healthcare Access Management strengthen your sponsorship case by proving specialized knowledge beyond basic healthcare training.
Apply during healthcare hiring peaks
Healthcare organizations typically hire Patient Navigators in late summer and fall to prepare for increased patient volumes. This timing aligns well with H-1B filing deadlines.
Consider academic medical centers
University-affiliated hospitals and teaching medical centers frequently sponsor international healthcare professionals and are familiar with visa processes. They often have higher H-1B approval rates than private facilities.
Highlight multilingual abilities strategically
Language skills serving specific patient populations can strengthen your case for specialty occupation classification, especially in areas with large immigrant communities requiring culturally competent care navigation.
Patient Navigator jobs are hiring across the US. Find yours.
Find Patient Navigator JobsFrequently Asked Questions
Do Patient Navigator roles qualify for H-1B sponsorship?
Yes, Patient Navigator positions typically qualify for H-1B sponsorship when they require a bachelor's degree in healthcare administration, nursing, social work, or a related field. The role must involve specialized knowledge of healthcare systems, patient care coordination, and complex case management to meet specialty occupation requirements.
What degree do I need for Patient Navigator visa sponsorship?
Most sponsors require a bachelor's degree in healthcare administration, nursing, public health, social work, or psychology. Some employers accept degrees in related fields with relevant healthcare experience. Advanced certifications in care coordination or patient advocacy can strengthen your sponsorship application significantly.
How to find Patient Navigator jobs with visa sponsorship?
To find Patient Navigator jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsored positions. Focus your search on large hospital systems, cancer treatment centers, and healthcare networks that commonly sponsor H-1B and other work visas. These employers often have established immigration processes and actively recruit Patient Navigators to support diverse patient populations requiring multilingual assistance.
How competitive is H-1B sponsorship for Patient Navigator roles?
Patient Navigator roles have moderate H-1B approval rates, as USCIS sometimes questions whether basic care coordination requires specialty knowledge. Success depends on demonstrating complex patient populations, specialized medical knowledge requirements, and advanced degree utilization in your specific role responsibilities.
Can Patient Navigators get EB-2 NIW green cards?
Patient Navigators may qualify for EB-2 NIW if they work with underserved populations, develop innovative care coordination programs, or address significant healthcare access challenges. You'll need to demonstrate your work's national importance and your exceptional ability in healthcare navigation and patient advocacy.
Do Patient Navigator roles require nursing licenses for visa sponsorship?
Most Patient Navigator positions don't require active nursing licenses, though nursing backgrounds are preferred. However, if the role involves clinical assessments or direct patient care, some states may require licensure. Check specific job requirements and state regulations before applying for sponsorship.
What is the prevailing wage requirement for sponsored Patient Navigator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which Patient Navigator employers are hiring and sponsoring visas right now.
Search Patient Navigator Jobs