Patient Service Representative Jobs in USA with Visa Sponsorship
Patient Service Representative positions regularly sponsor H-1B visas, with healthcare systems like Kaiser Permanente, Mayo Clinic, and Cleveland Clinic filing hundreds of applications annually. These roles typically require a bachelor's degree in healthcare administration, business, or related field, qualifying as specialty occupations under USCIS guidelines.
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Get Access To All JobsPosition Title:
Patient Services Representative (PSR) - Children's Sooner Pediatric Clinic
Department:
HB Children's Sooner Pediatric Clinic
Job Description:
This position may be filled as a Patient Services Representative Level 1 or 2, depending on individual experience, expertise, and qualifications.
The Patient Services Representative coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Schedules patient appointments, either by telephone or in person.
- Provides information about clinic operations.
- Obtains patient demographics on new patients and updates demographics on established patients.
- Answers telephone calls and distributes to the appropriate people.
- Coordinates schedules as directed to patients requiring multiple services.
- Greets patients as they come into the clinic for scheduled appointments.
- Accepts payments and writes receipts.
- Distributes encounter forms and inspects the form for completeness and accuracy.
- Ensures the resident and faculty signatures are on the encounter form and chart.
- Copies insurance cards and uploads into the EMR as appropriate.
- Balances and closes personal Cash Drawer Reconciliation, daily.
- Prepares ancillary forms for other services (i.e. x-rays, vascular services, etc.)
- Promotes the organizations Patient Portal for communication between patient and clinic.
- Pulls patient charts for appointments or to file lab, x-ray, hospital information or other information into the chart.
- Copies medical records for patients and other providers or facilities.
- Makes up new patient charts and/or packets of information.
- Talks to patients about financial accounts.
- Verifies insurance eligibility and primary care physicians for patients.
- Secures referrals to other providers for HMO patients.
- Secures referrals from PCPs for HMO patients to be seen in the clinic.
- Collects and verifies proof of income in order to determine what sliding scale discount is appropriate, if any.
- Monitor and act on WQs in EMR for Referrals.
General Responsibilities
- Performs other duties as assigned.
Minimum Qualifications (Level 1)
Education Requirements: High School Diploma or GED required.
Experience Requirements: 1 or more years of professional work experience required.
License/Certification/Registration Requirements: None required.
Minimum Qualifications (Level 2)
Education Requirements: High School Diploma or GED required.
Experience Requirements: 3 or more years of experience in customer service, including at least 6 months in a clinical environment, required.
License/Certification/Registration Requirements: None required.
Knowledge/Skills/Abilities Requirements
- Strong verbal and written communication skills.
- Strong customer service skills.
- Ability to work effectively with other employees, patients, and external parties.
- Proficient with the use of Microsoft Office tools.
- Knowledge of hospital policies and procedures.
- Keyboarding skills sufficient to meet the requirements of the position.
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Position Title:
Patient Services Representative (PSR) - Children's Sooner Pediatric Clinic
Department:
HB Children's Sooner Pediatric Clinic
Job Description:
This position may be filled as a Patient Services Representative Level 1 or 2, depending on individual experience, expertise, and qualifications.
The Patient Services Representative coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Schedules patient appointments, either by telephone or in person.
- Provides information about clinic operations.
- Obtains patient demographics on new patients and updates demographics on established patients.
- Answers telephone calls and distributes to the appropriate people.
- Coordinates schedules as directed to patients requiring multiple services.
- Greets patients as they come into the clinic for scheduled appointments.
- Accepts payments and writes receipts.
- Distributes encounter forms and inspects the form for completeness and accuracy.
- Ensures the resident and faculty signatures are on the encounter form and chart.
- Copies insurance cards and uploads into the EMR as appropriate.
- Balances and closes personal Cash Drawer Reconciliation, daily.
- Prepares ancillary forms for other services (i.e. x-rays, vascular services, etc.)
- Promotes the organizations Patient Portal for communication between patient and clinic.
- Pulls patient charts for appointments or to file lab, x-ray, hospital information or other information into the chart.
- Copies medical records for patients and other providers or facilities.
- Makes up new patient charts and/or packets of information.
- Talks to patients about financial accounts.
- Verifies insurance eligibility and primary care physicians for patients.
- Secures referrals to other providers for HMO patients.
- Secures referrals from PCPs for HMO patients to be seen in the clinic.
- Collects and verifies proof of income in order to determine what sliding scale discount is appropriate, if any.
- Monitor and act on WQs in EMR for Referrals.
General Responsibilities
- Performs other duties as assigned.
Minimum Qualifications (Level 1)
Education Requirements: High School Diploma or GED required.
Experience Requirements: 1 or more years of professional work experience required.
License/Certification/Registration Requirements: None required.
Minimum Qualifications (Level 2)
Education Requirements: High School Diploma or GED required.
Experience Requirements: 3 or more years of experience in customer service, including at least 6 months in a clinical environment, required.
License/Certification/Registration Requirements: None required.
Knowledge/Skills/Abilities Requirements
- Strong verbal and written communication skills.
- Strong customer service skills.
- Ability to work effectively with other employees, patients, and external parties.
- Proficient with the use of Microsoft Office tools.
- Knowledge of hospital policies and procedures.
- Keyboarding skills sufficient to meet the requirements of the position.
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
See all 1,187+ Patient Service Representative jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Representative roles.
Get Access To All JobsTips for Finding Patient Service Representative Jobs
Target large health systems over small practices
Major healthcare networks like HCA Healthcare, Ascension, and Tenet have established H-1B programs and legal teams. Small medical offices rarely have the resources or processes for visa sponsorship.
Highlight healthcare administration degree requirements
Patient Service Representative roles at hospitals often require specialized knowledge of medical billing, HIPAA compliance, and insurance systems that directly tie to your degree in healthcare administration or business.
Apply to academic medical centers
University hospitals like Johns Hopkins, UCLA Medical Center, and Mass General Brigham are cap-exempt H-1B employers, meaning no lottery system and faster processing for Patient Service Representative positions.
Emphasize multilingual skills in applications
Hospitals in diverse markets actively seek Patient Service Representatives who speak multiple languages. This creates a stronger business case for sponsorship when you can serve specific patient populations.
Consider specialized patient service roles first
Positions like Patient Financial Counselor or Insurance Verification Specialist often have clearer degree requirements than general Patient Service Representative roles, making the specialty occupation argument stronger for H-1B applications.
Network through healthcare professional associations
Join organizations like NAHAM (National Association of Healthcare Access Management) to connect with hiring managers at hospitals that regularly sponsor visas for patient service roles.
Patient Service Representative jobs are hiring across the US. Find yours.
Find Patient Service Representative JobsFrequently Asked Questions
Do Patient Service Representative jobs qualify for H-1B sponsorship?
Yes, Patient Service Representative positions at hospitals and large healthcare systems regularly qualify for H-1B sponsorship. These roles require specialized knowledge of medical billing, insurance systems, and healthcare regulations that directly relate to a bachelor's degree in healthcare administration, business, or related field.
What degree do I need for H-1B sponsorship as a Patient Service Representative?
Most sponsored Patient Service Representative positions require a bachelor's degree in healthcare administration, business administration, health information management, or a related field. The degree requirement must be specific to the role's complexity, involving medical coding, insurance verification, and regulatory compliance knowledge.
How to find Patient Service Representative jobs with visa sponsorship?
To find Patient Service Representative jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with healthcare employers offering sponsorship. Focus on hospitals, medical centers, and large healthcare systems that commonly sponsor H-1B and other work visas for patient service roles. These employers often need bilingual representatives and have established visa sponsorship programs.
Which healthcare employers sponsor H-1B visas for patient service roles?
Large health systems like Kaiser Permanente, HCA Healthcare, Mayo Clinic, Cleveland Clinic, and university hospitals regularly sponsor H-1B visas for Patient Service Representatives. Academic medical centers are particularly attractive because they're cap-exempt, avoiding the H-1B lottery system entirely.
Can I get sponsored for entry-level Patient Service Representative positions?
Entry-level positions at small clinics rarely qualify for H-1B sponsorship because they don't require specialized knowledge. However, Patient Service Representative roles at major hospitals involving complex billing systems, insurance authorization, and regulatory compliance can qualify even for recent graduates with relevant degrees.
What's the approval rate for Patient Service Representative H-1B petitions?
Healthcare administration roles, including Patient Service Representatives at hospitals, typically see H-1B approval rates of 85-90% when properly documented. The key is demonstrating that the position requires specialized knowledge of medical billing systems, HIPAA compliance, and insurance processes that directly relate to your degree.
What is the prevailing wage requirement for sponsored Patient Service Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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