Patient Service Representative Jobs in USA with Visa Sponsorship
Patient Service Representative positions regularly sponsor H-1B visas, with healthcare systems like Kaiser Permanente, Mayo Clinic, and Cleveland Clinic filing hundreds of applications annually. These roles typically require a bachelor's degree in healthcare administration, business, or related field, qualifying as specialty occupations under USCIS guidelines.
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Get Access To All JobsLocation: Nashville, TN
Facility: Holy Family Health Center
Specialty: Primary Care
Schedule: Full-time | Days
COMPENSATION
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
YOUR ROLE AND RESPONSIBILITIES
- Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.
- Navigate the Care Journey: Proactively manage schedules, confirm appointments, and handle medical record requests to keep our clinical team and patients perfectly in sync.
- Provide Financial Clarity: Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
- Ensure Accuracy & Flow: Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and providing the essential clerical support that keeps our environment organized and welcoming.
Education
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
PREFERRED QUALIFICATIONS
Spanish/English Bilingual
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
Location: Nashville, TN
Facility: Holy Family Health Center
Specialty: Primary Care
Schedule: Full-time | Days
COMPENSATION
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
YOUR ROLE AND RESPONSIBILITIES
- Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.
- Navigate the Care Journey: Proactively manage schedules, confirm appointments, and handle medical record requests to keep our clinical team and patients perfectly in sync.
- Provide Financial Clarity: Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
- Ensure Accuracy & Flow: Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and providing the essential clerical support that keeps our environment organized and welcoming.
Education
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
PREFERRED QUALIFICATIONS
Spanish/English Bilingual
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
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Get Access To All JobsTips for Finding Patient Service Representative Jobs
Target large health systems over small practices
Major healthcare networks like HCA Healthcare, Ascension, and Tenet have established H-1B programs and legal teams. Small medical offices rarely have the resources or processes for visa sponsorship.
Highlight healthcare administration degree requirements
Patient Service Representative roles at hospitals often require specialized knowledge of medical billing, HIPAA compliance, and insurance systems that directly tie to your degree in healthcare administration or business.
Apply to academic medical centers
University hospitals like Johns Hopkins, UCLA Medical Center, and Mass General Brigham are cap-exempt H-1B employers, meaning no lottery system and faster processing for Patient Service Representative positions.
Emphasize multilingual skills in applications
Hospitals in diverse markets actively seek Patient Service Representatives who speak multiple languages. This creates a stronger business case for sponsorship when you can serve specific patient populations.
Consider specialized patient service roles first
Positions like Patient Financial Counselor or Insurance Verification Specialist often have clearer degree requirements than general Patient Service Representative roles, making the specialty occupation argument stronger for H-1B applications.
Network through healthcare professional associations
Join organizations like NAHAM (National Association of Healthcare Access Management) to connect with hiring managers at hospitals that regularly sponsor visas for patient service roles.
Frequently Asked Questions
Do Patient Service Representative jobs qualify for H-1B sponsorship?
Yes, Patient Service Representative positions at hospitals and large healthcare systems regularly qualify for H-1B sponsorship. These roles require specialized knowledge of medical billing, insurance systems, and healthcare regulations that directly relate to a bachelor's degree in healthcare administration, business, or related field.
What degree do I need for H-1B sponsorship as a Patient Service Representative?
Most sponsored Patient Service Representative positions require a bachelor's degree in healthcare administration, business administration, health information management, or a related field. The degree requirement must be specific to the role's complexity, involving medical coding, insurance verification, and regulatory compliance knowledge.
How to find Patient Service Representative jobs with visa sponsorship?
To find Patient Service Representative jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with healthcare employers offering sponsorship. Focus on hospitals, medical centers, and large healthcare systems that commonly sponsor H-1B and other work visas for patient service roles. These employers often need bilingual representatives and have established visa sponsorship programs.
Which healthcare employers sponsor H-1B visas for patient service roles?
Large health systems like Kaiser Permanente, HCA Healthcare, Mayo Clinic, Cleveland Clinic, and university hospitals regularly sponsor H-1B visas for Patient Service Representatives. Academic medical centers are particularly attractive because they're cap-exempt, avoiding the H-1B lottery system entirely.
Can I get sponsored for entry-level Patient Service Representative positions?
Entry-level positions at small clinics rarely qualify for H-1B sponsorship because they don't require specialized knowledge. However, Patient Service Representative roles at major hospitals involving complex billing systems, insurance authorization, and regulatory compliance can qualify even for recent graduates with relevant degrees.
What's the approval rate for Patient Service Representative H-1B petitions?
Healthcare administration roles, including Patient Service Representatives at hospitals, typically see H-1B approval rates of 85-90% when properly documented. The key is demonstrating that the position requires specialized knowledge of medical billing systems, HIPAA compliance, and insurance processes that directly relate to your degree.
What is the prevailing wage requirement for sponsored Patient Service Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.