Patient Service Representative Jobs in USA with Visa Sponsorship
Patient Service Representative positions regularly sponsor H-1B visas, with healthcare systems like Kaiser Permanente, Mayo Clinic, and Cleveland Clinic filing hundreds of applications annually. These roles typically require a bachelor's degree in healthcare administration, business, or related field, qualifying as specialty occupations under USCIS guidelines.
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Organization
PAMF-Palo Alto Medical Foundation
Position Overview
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
Schedule
Varied 8-hour day shifts ranging between 6:30 AM and 5 PM, weekends as needed (subject to change).
Education
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- HS Diploma or equivalent education/experience
Typical Experience
- 1 year of recent relevant experience.
Skills And Knowledge
- Basic knowledge of insurance policies and procedures, as well as patient billing.
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
- Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
- Ensure the privacy of each patient’s Protected Health Information (PHI).
- Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift
Day/Evening
Schedule
Full Time
Shift Hours
8
Days Of The Week
Monday - Friday, Variable
Weekend Requirements
As Needed, Occasionally
Benefits
Yes
Unions
No
Position Status
Non-Exempt
Weekly Hours
40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.16 to $45.02 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
We are so glad you are interested in joining Sutter Health!
Organization
PAMF-Palo Alto Medical Foundation
Position Overview
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
Schedule
Varied 8-hour day shifts ranging between 6:30 AM and 5 PM, weekends as needed (subject to change).
Education
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- HS Diploma or equivalent education/experience
Typical Experience
- 1 year of recent relevant experience.
Skills And Knowledge
- Basic knowledge of insurance policies and procedures, as well as patient billing.
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
- Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
- Ensure the privacy of each patient’s Protected Health Information (PHI).
- Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift
Day/Evening
Schedule
Full Time
Shift Hours
8
Days Of The Week
Monday - Friday, Variable
Weekend Requirements
As Needed, Occasionally
Benefits
Yes
Unions
No
Position Status
Non-Exempt
Weekly Hours
40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.16 to $45.02 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
See all 1,012+ Patient Service Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Representative roles.
Get Access To All JobsTips for Finding Patient Service Representative Jobs
Target large health systems over small practices
Major healthcare networks like HCA Healthcare, Ascension, and Tenet have established H-1B programs and legal teams. Small medical offices rarely have the resources or processes for visa sponsorship.
Highlight healthcare administration degree requirements
Patient Service Representative roles at hospitals often require specialized knowledge of medical billing, HIPAA compliance, and insurance systems that directly tie to your degree in healthcare administration or business.
Apply to academic medical centers
University hospitals like Johns Hopkins, UCLA Medical Center, and Mass General Brigham are cap-exempt H-1B employers, meaning no lottery system and faster processing for Patient Service Representative positions.
Emphasize multilingual skills in applications
Hospitals in diverse markets actively seek Patient Service Representatives who speak multiple languages. This creates a stronger business case for sponsorship when you can serve specific patient populations.
Consider specialized patient service roles first
Positions like Patient Financial Counselor or Insurance Verification Specialist often have clearer degree requirements than general Patient Service Representative roles, making the specialty occupation argument stronger for H-1B applications.
Network through healthcare professional associations
Join organizations like NAHAM (National Association of Healthcare Access Management) to connect with hiring managers at hospitals that regularly sponsor visas for patient service roles.
Frequently Asked Questions
Do Patient Service Representative jobs qualify for H-1B sponsorship?
Yes, Patient Service Representative positions at hospitals and large healthcare systems regularly qualify for H-1B sponsorship. These roles require specialized knowledge of medical billing, insurance systems, and healthcare regulations that directly relate to a bachelor's degree in healthcare administration, business, or related field.
What degree do I need for H-1B sponsorship as a Patient Service Representative?
Most sponsored Patient Service Representative positions require a bachelor's degree in healthcare administration, business administration, health information management, or a related field. The degree requirement must be specific to the role's complexity, involving medical coding, insurance verification, and regulatory compliance knowledge.
How to find Patient Service Representative jobs with visa sponsorship?
To find Patient Service Representative jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with healthcare employers offering sponsorship. Focus on hospitals, medical centers, and large healthcare systems that commonly sponsor H-1B and other work visas for patient service roles. These employers often need bilingual representatives and have established visa sponsorship programs.
Which healthcare employers sponsor H-1B visas for patient service roles?
Large health systems like Kaiser Permanente, HCA Healthcare, Mayo Clinic, Cleveland Clinic, and university hospitals regularly sponsor H-1B visas for Patient Service Representatives. Academic medical centers are particularly attractive because they're cap-exempt, avoiding the H-1B lottery system entirely.
Can I get sponsored for entry-level Patient Service Representative positions?
Entry-level positions at small clinics rarely qualify for H-1B sponsorship because they don't require specialized knowledge. However, Patient Service Representative roles at major hospitals involving complex billing systems, insurance authorization, and regulatory compliance can qualify even for recent graduates with relevant degrees.
What's the approval rate for Patient Service Representative H-1B petitions?
Healthcare administration roles, including Patient Service Representatives at hospitals, typically see H-1B approval rates of 85-90% when properly documented. The key is demonstrating that the position requires specialized knowledge of medical billing systems, HIPAA compliance, and insurance processes that directly relate to your degree.
What is the prevailing wage requirement for sponsored Patient Service Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.