Software Asset Management Jobs in USA with Visa Sponsorship
Software Asset Management roles qualify for H-1B visa, L-1 visa, and O-1 visa sponsorship when the position requires a bachelor's degree in information technology, computer science, or a related field. Employers in finance, tech, and healthcare regularly sponsor SAM analysts and managers. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsBe Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an Asset Protection Detective, you will help protect company assets, reduce shortage, and support a safe, customer-focused shopping environment. Using surveillance, investigative tools, and strong partnerships with store teams and law enforcement, you will identify and respond to theft, recover merchandise, and help protect our customers, colleagues, and business.
Why This Role Matters
Asset Protection Detectives play an important role in reducing loss while maintaining a safe and welcoming store environment. Through training, observation, investigation, and de-escalation, this role helps protect company assets, support colleagues, and ensure customers can shop with confidence.
How Our Asset Protection Colleagues Spend Their Day…
- Our colleagues begin each day energized and ready to make an impact. They greet teammates with a warm hello. Before they get started, they review updates and department information so they're fully informed and ready to engage with confidence.
- We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
- And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What To Expect
- Use surveillance techniques, investigative tools, and reporting systems to help identify theft, dishonest activity, and shortage trends.
- Partner with Asset Protection leaders, store teams, and law enforcement to support investigations and protect company assets.
- Apply de-escalation tools and sound judgment to help maintain a safe environment for customers and colleagues.
- Prepare clear documentation, statements, and evidence to support investigations, audits, and legal proceedings.
- Support team readiness by training colleagues on protocols that help protect company assets.
How You’ll Make an Impact
- Help protect customers, colleagues, and company assets by identifying, investigating, and responding to theft and dishonest activity.
- Use surveillance techniques to support the apprehension of shoplifters and dishonest employees, while following company policies and legal requirements.
- Recover stolen merchandise and provide statements, evidence, and documentation to support investigations.
- Prepare timely and accurate reports related to theft incidents, investigations, audits, and assigned activities.
- Build strong partnerships with store colleagues, Asset Protection leaders, and law enforcement to support investigations and shortage reduction.
- Maintain compliance with company policies and legal standards related to apprehensions, searches, and evidence preservation.
- Testify in court for criminal and civil cases, as needed.
- Respond to alarm calls, support special assignments, and facilitate first aid for customers and colleagues when needed.
- Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.
Skills That Matter
Must Have
- Ability to observe, identify, and respond to suspicious activity in a retail environment.
- Strong communication skills with the ability to partner effectively with customers, colleagues, leaders, and law enforcement.
- Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment.
- Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
- For jobs in New York, a current New York State Security Guard License is required.
Nice to Have
- Experience in retail, customer service, asset protection, security, investigations, or law enforcement.
- Ability to prepare accurate reports, statements, and documentation related to incidents and investigations.
- Experience using surveillance systems, reporting tools, or investigative technology.
- Ability to train or coach colleagues on asset protection protocols, shortage reduction, or safety practices.
Physical Activities You Will Perform
- This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
- Position requires prolonged periods of standing/walking around store or department.
- May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
- Must be able to apprehend shoplifters.
- Ability to sustain long periods of time enclosed in surveillance areas.
- Frequently lift/move up to 30lbs.
- Requires close vision, color vision, and ability to adjust focus.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an Asset Protection Detective, you will help protect company assets, reduce shortage, and support a safe, customer-focused shopping environment. Using surveillance, investigative tools, and strong partnerships with store teams and law enforcement, you will identify and respond to theft, recover merchandise, and help protect our customers, colleagues, and business.
Why This Role Matters
Asset Protection Detectives play an important role in reducing loss while maintaining a safe and welcoming store environment. Through training, observation, investigation, and de-escalation, this role helps protect company assets, support colleagues, and ensure customers can shop with confidence.
How Our Asset Protection Colleagues Spend Their Day…
- Our colleagues begin each day energized and ready to make an impact. They greet teammates with a warm hello. Before they get started, they review updates and department information so they're fully informed and ready to engage with confidence.
- We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
- And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What To Expect
- Use surveillance techniques, investigative tools, and reporting systems to help identify theft, dishonest activity, and shortage trends.
- Partner with Asset Protection leaders, store teams, and law enforcement to support investigations and protect company assets.
- Apply de-escalation tools and sound judgment to help maintain a safe environment for customers and colleagues.
- Prepare clear documentation, statements, and evidence to support investigations, audits, and legal proceedings.
- Support team readiness by training colleagues on protocols that help protect company assets.
How You’ll Make an Impact
- Help protect customers, colleagues, and company assets by identifying, investigating, and responding to theft and dishonest activity.
- Use surveillance techniques to support the apprehension of shoplifters and dishonest employees, while following company policies and legal requirements.
- Recover stolen merchandise and provide statements, evidence, and documentation to support investigations.
- Prepare timely and accurate reports related to theft incidents, investigations, audits, and assigned activities.
- Build strong partnerships with store colleagues, Asset Protection leaders, and law enforcement to support investigations and shortage reduction.
- Maintain compliance with company policies and legal standards related to apprehensions, searches, and evidence preservation.
- Testify in court for criminal and civil cases, as needed.
- Respond to alarm calls, support special assignments, and facilitate first aid for customers and colleagues when needed.
- Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.
Skills That Matter
Must Have
- Ability to observe, identify, and respond to suspicious activity in a retail environment.
- Strong communication skills with the ability to partner effectively with customers, colleagues, leaders, and law enforcement.
- Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment.
- Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.
- For jobs in New York, a current New York State Security Guard License is required.
Nice to Have
- Experience in retail, customer service, asset protection, security, investigations, or law enforcement.
- Ability to prepare accurate reports, statements, and documentation related to incidents and investigations.
- Experience using surveillance systems, reporting tools, or investigative technology.
- Ability to train or coach colleagues on asset protection protocols, shortage reduction, or safety practices.
Physical Activities You Will Perform
- This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
- Position requires prolonged periods of standing/walking around store or department.
- May occasionally involve reaching above eye level, stooping, kneeling, or crouching.
- Must be able to apprehend shoplifters.
- Ability to sustain long periods of time enclosed in surveillance areas.
- Frequently lift/move up to 30lbs.
- Requires close vision, color vision, and ability to adjust focus.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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Get Access To All JobsTips for Finding Software Asset Management Jobs
Frame your role as a specialty occupation
USCIS requires SAM roles to meet specialty occupation standards. Emphasize that your position demands theoretical and practical application of IT asset lifecycle management, software licensing law, and enterprise systems, not just general administrative skills.
Target industries with established sponsorship track records
Finance, healthcare, and enterprise technology companies sponsor SAM professionals most consistently. These industries operate large software portfolios requiring dedicated compliance expertise, making it easier for employers to justify sponsorship to USCIS and immigration counsel.
Highlight certifications that strengthen your petition
Credentials like CSAM, ITIL, or Microsoft licensing certifications signal specialized expertise beyond a generalist IT background. Including these in your resume and visa petition supports the specialty occupation argument and differentiates you from non-sponsored candidates.
Connect your degree directly to the role requirements
H-1B approval depends on a clear match between your degree field and the job. A degree in information systems, computer science, or IT management maps cleanly to SAM roles. Business degrees alone may require additional documentation to establish equivalency.
Look for employers with existing SAM teams
Companies that already employ SAM professionals are far more likely to have immigration infrastructure in place. An established team signals that leadership understands the role's technical depth and is familiar with the sponsorship process for this specialty.
Apply well before H-1B cap deadlines if you need cap-subject status
If you're not in F-1 OPT or another cap-exempt status, H-1B registration opens in March for an October start. Planning your SAM job search around this window prevents gaps in work authorization during the petition process.
Frequently Asked Questions
Does Software Asset Management qualify as a specialty occupation for H-1B purposes?
Yes, when the role requires a bachelor's degree or higher in a specific technical field such as information technology, computer science, or information systems. USCIS looks at whether the position normally requires a degree in a related specialty. SAM roles at enterprise companies typically meet this threshold, particularly when responsibilities include software licensing compliance, audit defense, and ERP or ITAM platform management. Roles framed as general IT administration carry more risk.
What degree fields support an H-1B petition for a SAM role?
Information technology, information systems, computer science, and software engineering are the strongest matches. Business administration degrees may qualify if combined with a concentration in information systems or significant IT coursework. A degree that doesn't map directly to the technical requirements of the position can trigger a Request for Evidence, so it's worth reviewing your educational background against the specific job description before applying.
Are SAM roles typically sponsored by employers, or do candidates need to self-petition?
Employer sponsorship is the standard path. SAM professionals almost always come in through employer-sponsored H-1B visa or L-1 petitions, not self-petition routes like the O-1 visa or EB-1A. Companies in financial services, healthcare, and enterprise software are the most active sponsors for this role. To find employers currently sponsoring SAM positions, browse Migrate Mate, which filters specifically for visa-sponsoring companies.
Can an L-1B visa work for Software Asset Management roles?
Yes, if you're transferring from a foreign office of the same company and the role involves specialized knowledge of the company's proprietary software systems, licensing frameworks, or internal ITAM processes. L-1B petitions for SAM professionals are strongest when you can document how your knowledge of the company's specific tools and vendor contracts isn't easily transferable from general SAM experience. Intracompany transfers in this field are common at multinationals.
How does OPT or STEM OPT affect a SAM job search?
F-1 graduates in IT, computer science, or information systems programs typically qualify for 12 months of OPT plus a 24-month STEM OPT extension, giving up to three years of work authorization without needing an immediate H-1B. This is a significant advantage because it lets you build U.S. work history and find an employer willing to sponsor before the H-1B deadline. SAM roles often fall under STEM-designated CIP codes, but confirm your specific degree qualifies with your DSO.
What is the prevailing wage requirement for sponsored Software Asset Management jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.