Trust And Safety Jobs in USA with Visa Sponsorship
Trust and Safety roles at U.S. tech companies qualify as specialty occupations under H-1B visa and E-3 visas, typically requiring a bachelor's degree in psychology, criminology, computer science, or a related field. Sponsorship is common at mid-size and large platforms with dedicated policy teams. For detailed occupation requirements, see the O*NET profile.
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About the Team
The Safety Regulatory Compliance Operations (SRCO) pillar executes our US legal obligations while navigating global regulatory overlaps. Sitting within Trust & Safety, SRCO spans seven specialized pillars: Legal Response, Child Safety, Privacy, Intellectual Property, Emergency Response, Law Enforcement Outreach, and Safety Compliance Operations (for emerging regulations), all backed by a dedicated Quality Assurance engine. We bridge law enforcement, rights holders, and user privacy to build platform trust through precise, high-integrity execution. Digital Rights Operations unifies our Intellectual Property (IP) and Privacy Operations pillars into a single, scalable operating system for user, creator, and rights-holder protections in the U.S. market. The function handles copyright and trademark complaints, counter-notifications, and appeals; data subject rights requests; region-change and account-integrity flows; and privacy-driven content removals across established products and emerging entities. By combining rigorous legal execution with product partnership and workflow automation, Digital Rights Operations turns evolving law, policy, and product change into auditable, high-integrity operations that hold up under regulatory and public scrutiny.
Role Description
We are seeking an exceptional leader to serve as Head of QA for the Safety Regulatory Compliance Operations (SRCO) pillar, responsible for building and running a pillar-wide quality assurance program that supports the individual business owners across each regulatory space. This role sits at the intersection of regulatory compliance, operational excellence, risk management, and organizational leadership. As the pillar continues to evolve, this leader will be expected to define the quality frameworks, assurance mechanisms, and success measures that allow business leaders to make better decisions, focus on the right operational priorities, and understand whether their programs are delivering at the required standard. This is not a coordination-only role. We are looking for a strategic architect, a systems thinker, and a hands-on operator who is equally comfortable designing assurance frameworks, reviewing evidence in detail, identifying what business leaders should be paying attention to, and synthesizing the information they need to take action. This role should have strong command of cross-functional dependencies, but should not overstep into owning the cross-functional influence that sits with the business leaders themselves.
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Pillar-Wide QA Strategy & Frameworks: Define the vision, scope, principles, and operating model for quality assurance across the Safety Regulatory Compliance Operations (SRCO) pillar, ensuring the QA program creates clear and scalable frameworks in service of the pillar’s business leaders.
-
Business Leader Enablement: Partner closely with the individual business owners across each regulatory space to ensure they have the insights, analysis, and decision-support needed to address their most important operational deliverables.
-
Quality Standards & Assurance Design: Establish clear quality standards, review criteria, control expectations, and assurance methodologies across policy, process, tooling, and execution layers, while aligning with the priorities set by business leaders.
-
Risk-Based Coverage & Insight Generation: Build a coverage model that helps surface the most meaningful risks, operational gaps, and performance signals, and tee up for business leaders what they should be thinking about, where attention is required, and what information is needed.
-
Cross-Functional Dependency Assessment: Develop deep understanding of the product, operational, policy, legal, compliance, and engineering dependencies that shape execution quality, so QA insights properly reflect the full operating environment without displacing business leader ownership of cross-functional influence.
-
Program Measurement & Effectiveness: Build and maintain a robust measurement system with clear KPIs, leading indicators, defect taxonomy, trend analysis, and reporting that demonstrates whether the QA program is doing its job and whether pillar programs are succeeding.
-
Root-Cause Identification & Remediation Support: Identify structural weaknesses, recurring defects, and control breakdowns, and frame the findings in a way that enables business leaders to drive the right remediation actions.
-
Team Leadership & Capability Building: Lead, coach, and scale a high-performing QA organization, developing strong managers and individual contributors with sharp judgment, operational rigor, and a high bar for execution.
Qualifications
Minimum Qualifications
- Minimum 5 Years of Relevant Leadership Experience: Extensive experience leading quality assurance, risk, compliance, audit, trust and safety, regulatory operations, or similarly complex control-oriented functions.
-
Program Design & Operating Model Expertise: Demonstrated success building and running scalable assurance or quality programs across large, cross-functional organizations.
-
Regulatory & Control Fluency: Deep understanding of regulatory compliance expectations, control design, assurance practices, and operational risk management.
-
Business Support Orientation: Proven ability to support senior business owners with high-quality analysis, structured insights, and actionable decision support, while respecting clear lines of role ownership.
-
Organizational Judgment: Strong understanding of how to operate effectively in environments with multiple business owners, distinct regulatory domains, and complex dependency structures.
-
Analytical Strength: Exceptional ability to design metrics, interpret trends, prioritize issues, and distinguish isolated defects from systemic risk.
-
Program Effectiveness Mindset: Strong ability to define what success looks like, measure whether programs are working, and demonstrate impact through evidence.
Preferred Qualifications
- Experience leading QA or assurance functions in highly regulated, safety, compliance, legal response, trust and safety, or risk-sensitive operational environments.
-
Experience supporting multiple business leaders across distinct domains with different regulatory or operational priorities.
-
Experience designing defect taxonomy, calibration mechanisms, review frameworks, and management reporting for large-scale operational teams.
Trust & Safety
Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $147000 - $352000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the Team
The Safety Regulatory Compliance Operations (SRCO) pillar executes our US legal obligations while navigating global regulatory overlaps. Sitting within Trust & Safety, SRCO spans seven specialized pillars: Legal Response, Child Safety, Privacy, Intellectual Property, Emergency Response, Law Enforcement Outreach, and Safety Compliance Operations (for emerging regulations), all backed by a dedicated Quality Assurance engine. We bridge law enforcement, rights holders, and user privacy to build platform trust through precise, high-integrity execution. Digital Rights Operations unifies our Intellectual Property (IP) and Privacy Operations pillars into a single, scalable operating system for user, creator, and rights-holder protections in the U.S. market. The function handles copyright and trademark complaints, counter-notifications, and appeals; data subject rights requests; region-change and account-integrity flows; and privacy-driven content removals across established products and emerging entities. By combining rigorous legal execution with product partnership and workflow automation, Digital Rights Operations turns evolving law, policy, and product change into auditable, high-integrity operations that hold up under regulatory and public scrutiny.
Role Description
We are seeking an exceptional leader to serve as Head of QA for the Safety Regulatory Compliance Operations (SRCO) pillar, responsible for building and running a pillar-wide quality assurance program that supports the individual business owners across each regulatory space. This role sits at the intersection of regulatory compliance, operational excellence, risk management, and organizational leadership. As the pillar continues to evolve, this leader will be expected to define the quality frameworks, assurance mechanisms, and success measures that allow business leaders to make better decisions, focus on the right operational priorities, and understand whether their programs are delivering at the required standard. This is not a coordination-only role. We are looking for a strategic architect, a systems thinker, and a hands-on operator who is equally comfortable designing assurance frameworks, reviewing evidence in detail, identifying what business leaders should be paying attention to, and synthesizing the information they need to take action. This role should have strong command of cross-functional dependencies, but should not overstep into owning the cross-functional influence that sits with the business leaders themselves.
-
Pillar-Wide QA Strategy & Frameworks: Define the vision, scope, principles, and operating model for quality assurance across the Safety Regulatory Compliance Operations (SRCO) pillar, ensuring the QA program creates clear and scalable frameworks in service of the pillar’s business leaders.
-
Business Leader Enablement: Partner closely with the individual business owners across each regulatory space to ensure they have the insights, analysis, and decision-support needed to address their most important operational deliverables.
-
Quality Standards & Assurance Design: Establish clear quality standards, review criteria, control expectations, and assurance methodologies across policy, process, tooling, and execution layers, while aligning with the priorities set by business leaders.
-
Risk-Based Coverage & Insight Generation: Build a coverage model that helps surface the most meaningful risks, operational gaps, and performance signals, and tee up for business leaders what they should be thinking about, where attention is required, and what information is needed.
-
Cross-Functional Dependency Assessment: Develop deep understanding of the product, operational, policy, legal, compliance, and engineering dependencies that shape execution quality, so QA insights properly reflect the full operating environment without displacing business leader ownership of cross-functional influence.
-
Program Measurement & Effectiveness: Build and maintain a robust measurement system with clear KPIs, leading indicators, defect taxonomy, trend analysis, and reporting that demonstrates whether the QA program is doing its job and whether pillar programs are succeeding.
-
Root-Cause Identification & Remediation Support: Identify structural weaknesses, recurring defects, and control breakdowns, and frame the findings in a way that enables business leaders to drive the right remediation actions.
-
Team Leadership & Capability Building: Lead, coach, and scale a high-performing QA organization, developing strong managers and individual contributors with sharp judgment, operational rigor, and a high bar for execution.
Qualifications
Minimum Qualifications
- Minimum 5 Years of Relevant Leadership Experience: Extensive experience leading quality assurance, risk, compliance, audit, trust and safety, regulatory operations, or similarly complex control-oriented functions.
-
Program Design & Operating Model Expertise: Demonstrated success building and running scalable assurance or quality programs across large, cross-functional organizations.
-
Regulatory & Control Fluency: Deep understanding of regulatory compliance expectations, control design, assurance practices, and operational risk management.
-
Business Support Orientation: Proven ability to support senior business owners with high-quality analysis, structured insights, and actionable decision support, while respecting clear lines of role ownership.
-
Organizational Judgment: Strong understanding of how to operate effectively in environments with multiple business owners, distinct regulatory domains, and complex dependency structures.
-
Analytical Strength: Exceptional ability to design metrics, interpret trends, prioritize issues, and distinguish isolated defects from systemic risk.
-
Program Effectiveness Mindset: Strong ability to define what success looks like, measure whether programs are working, and demonstrate impact through evidence.
Preferred Qualifications
- Experience leading QA or assurance functions in highly regulated, safety, compliance, legal response, trust and safety, or risk-sensitive operational environments.
-
Experience supporting multiple business leaders across distinct domains with different regulatory or operational priorities.
-
Experience designing defect taxonomy, calibration mechanisms, review frameworks, and management reporting for large-scale operational teams.
Trust & Safety
Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $147000 - $352000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See all Trust And Safety Jobs
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Get Access To All JobsTips for Finding Trust And Safety Jobs
Target platforms with scaled content ecosystems
Companies running large user-generated content platforms, social networks, or marketplaces are most likely to sponsor Trust and Safety roles. Their policy and integrity teams grow with user base, creating recurring hiring needs and established sponsorship infrastructure.
Frame your degree field carefully on visa applications
Trust and Safety spans psychology, criminology, data science, and law. Match your stated degree field to the job description's language. A mismatch between your credential and the role's specialty occupation framing is one of the most common petition complications.
Prioritize roles with a defined policy or investigation function
USCIS scrutinizes generalist Trust and Safety titles more heavily. Roles with explicit functions like content moderation policy, fraud investigation, or risk operations have a clearer specialty occupation argument and stronger approval odds for H-1B petitions.
Highlight any experience with regulatory or compliance frameworks
U.S.-based platforms face CSAM, GDPR, and DSA compliance requirements. Candidates with direct experience in regulated content environments strengthen the employer's LCA and petition by demonstrating the specialized knowledge the role genuinely requires.
Ask about the employer's prior E-3 or H-1B filing history
Employers who have sponsored Trust and Safety roles before have existing petition templates and law firm relationships. This significantly reduces approval timelines and legal friction. It is a practical question worth raising early in the hiring process.
Use Migrate Mate to find verified sponsoring employers
Not every Trust and Safety job listing discloses visa sponsorship upfront. Migrate Mate filters specifically for employers who have sponsored visas for this role category, saving significant time and reducing the risk of pursuing non-sponsoring opportunities.
Frequently Asked Questions
Does Trust and Safety qualify as a specialty occupation for H-1B or E-3 purposes?
It depends on the specific role and how the employer frames it. Positions focused on policy development, fraud analytics, or risk operations typically qualify because they require a bachelor's degree in a specific field such as psychology, computer science, or criminology. Generic content moderation roles with no degree requirement face higher USCIS scrutiny and are more likely to receive a Request for Evidence.
Which degree fields are most accepted for Trust and Safety visa petitions?
USCIS accepts a range of fields depending on the role's documented requirements. Psychology and behavioral science support roles involving user behavior analysis. Computer science or data science backgrounds suit fraud detection and risk engineering positions. Criminology, law, or public policy credentials work well for compliance and policy-focused roles. The degree must align directly with the position's stated duties, not just the job title.
How can I find Trust and Safety jobs that actually offer visa sponsorship?
Most job postings do not explicitly state whether they sponsor visas, which makes filtering manually time-consuming and unreliable. Migrate Mate aggregates Trust and Safety roles from employers with verified sponsorship histories, so you can focus your applications on companies that have successfully petitioned for this role category before rather than guessing from generic listings.
What is the H-1B approval rate for Trust and Safety petitions?
USCIS does not publish approval rates broken down by job title, so there is no definitive figure for Trust and Safety specifically. However, roles with clearly documented specialty occupation criteria, a well-matched degree, and an employer with prior petition experience consistently achieve higher approval rates. Roles lacking a defined degree requirement or with vague duties face meaningfully higher denial and RFE rates.
Can I transfer my Trust and Safety H-1B to a new employer mid-status?
Yes. Under H-1B visa portability rules, you can begin working for a new sponsoring employer as soon as they file a transfer petition, without waiting for USCIS approval, provided you have maintained valid status. The new employer files a fresh I-129 with an updated LCA. For E-3 holders, there is no portability provision, and you must obtain a new visa stamp before starting with the new employer.
What is the prevailing wage requirement for sponsored Trust And Safety jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.