Workforce Management Analyst Jobs in Texas

Workforce Management Analyst jobs in Texas are among the most active in the country, concentrated in contact center operations, healthcare administration, retail, and financial services, with openings from entry-level scheduling coordinators through senior planning managers. Dallas, Houston, and Austin are the primary hiring hubs, anchored by employers like AT&T, USAA, and Dell Technologies, all of which maintain large workforce operations teams in the state. Forecasting, real-time adherence, and capacity planning are the most in-demand specialties across Texas listings. Find a role that fits below and apply directly.

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Overview

Open roles7+
Top employerCVS Health
Top cityAustin, TX
Cities hiring5
Work type86% On-site
Top industryHealthcare

Showing 5 of 7+ Workforce Management Analyst jobs

Lantern
Workforce Management Analyst
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Lantern
Added 1mo ago
Workforce Management Analyst
Lantern
Dallas, Texas
Business Operations
Customer Service & Support
Project & Program Management
Customer Service
On-Site
Associate's

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CVS Health
Senior Manager, Claims Workforce Management
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CVS Health
Added 1w ago
Senior Manager, Claims Workforce Management
CVS Health
Austin, Texas
Business Operations
Project & Program Management
Business Analysis
Project Management
$68k - $199k/yr
Hybrid
Bachelor's
10,000+

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CVS Health
Workforce Management Solutions Architect
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CVS Health
Added 1mo ago
Workforce Management Solutions Architect
CVS Health
Austin, Texas
Project & Program Management
Business Analysis
Human Resources
Customer Success
Project Management
$107k - $284k/yr
On-Site
Bachelor's
10,000+

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CVS Health
Workforce Management Solutions Architect
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CVS Health
Added 1mo ago
Workforce Management Solutions Architect
CVS Health
Farmers Branch, Texas
Project & Program Management
Business Analysis
Human Resources
Consulting & Professional Services
Project Management
$107k - $284k/yr
On-Site
Bachelor's
10,000+

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American Airlines
Principal, Strategic Workforce Planning
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American Airlines
Added 2d ago
Principal, Strategic Workforce Planning
American Airlines
Fort Worth, Texas
Strategy & Corporate Development
Business Analysis
Project & Program Management
Business Strategy
Project Management
On-Site
Master's
10,000+

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See All 7 Workforce Management Analyst Jobs in Texas

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Workforce Management Analyst Jobs by City in Texas

Where Texas roles are concentrated, by current openings.

Austin
3 jobs
Dallas
1 jobs
Farmers Branch
1 jobs
Fort Worth
1 jobs
Spring
1 jobs

Workforce Management Analyst Job Market in Texas

A snapshot from current Texas openings, updated as new roles post.

Who's Hiring

  • CVS Health
    CVS Health3
  • American Airlines
    American Airlines1
  • HP
    HP1
  • Lantern
    Lantern1
  • Salesforce
    Salesforce1

Top Industries Hiring

  • Healthcare & Medical Services3
  • Technology & Software2
  • Airlines1

What Texas Employers Look For

The qualifications that appear most often in workforce management analyst jobs across Texas.

  • Bachelor's degree in business, operations management, or a related field required
  • Proficiency in workforce management platforms such as NICE, Verint, or Genesys
  • Two or more years of forecasting, scheduling, or capacity planning experience
  • Strong analytical skills with advanced Excel or SQL capability
  • Experience supporting contact center or large-scale operations environments
  • Familiarity with real-time adherence monitoring and workforce reporting tools

Workforce Management Analyst Jobs in Texas: Frequently Asked Questions

How do you become a workforce management analyst in Texas?

Most Texas employers expect a bachelor's degree in business, industrial engineering, operations management, or a closely related field. There is no state-issued license required to work as a workforce management analyst in Texas. Candidates strengthen their candidacy by earning vendor certifications from platforms like NICE or Verint, or pursuing the Workforce Management Professional credential offered through the Society of Workforce Planning Professionals, both of which are recognized by Texas contact center and healthcare operations employers.

How much do workforce management analysts make in Texas?

Workforce management analysts in Texas earn a median of about $101,400 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,730 for the lowest 10% to over $168,420 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire workforce management analysts in Texas?

Employers hiring workforce management analysts in Texas right now include CVS Health, American Airlines, and HP, based on current listings on Migrate Mate as of June 2026. Texas's concentration of large contact centers, insurance carriers, and healthcare systems creates consistent demand for this role across both corporate headquarters and regional operations sites.

Which Texas cities have the most workforce management analyst jobs?

Austin, Dallas, and Farmers Branch have the most workforce management analyst openings in Texas. Dallas leads because of its dense cluster of financial services firms, insurance carriers, and telecom headquarters, while Houston's energy and healthcare sectors drive steady demand, and Austin's growing tech and business services base generates openings at both established companies and scaling operations teams.

Are there remote workforce management analyst jobs in Texas?

Yes, and more than most fields. Workforce management analysis is largely desk-based and data-driven, making it well suited to remote and hybrid arrangements. About 14% of workforce management analyst openings tied to Texas are remote or hybrid as of June 2026, reflecting how broadly employers have accepted distributed scheduling and planning teams. Roles focused on real-time floor monitoring tend to require on-site presence, while forecasting and reporting positions are the most commonly offered remotely.

How can I get hired as a workforce management analyst in Texas with little or no experience?

The most realistic entry path is moving laterally from a contact center agent or team lead role, where scheduling and adherence exposure is built on the floor. Large Texas employers like AT&T, USAA, and Concentrix regularly promote internally into junior analyst roles from their own operations staff. Candidates from outside those environments should target workforce coordinator or scheduling assistant postings, which are genuine entry points. Completing a certification on a major WFM platform and building a small portfolio of forecasting or scheduling projects significantly improves interview outcomes with Texas hiring teams.

Where can I find and apply to workforce management analyst jobs in Texas?

You can find and apply to workforce management analyst jobs in Texas on Migrate Mate, which lists current Texas openings across industries and experience levels. Find roles that fit your background and apply directly to the ones that match.

See All 7 Workforce Management Analyst Jobs in Texas

Find roles in Texas that match your experience and apply in just a few clicks.

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