Mid Level After-Sales Manager Jobs
Mid level after-sales manager jobs go to professionals ready to own service programs end to end, mentor junior staff, and make operational decisions with limited oversight. Openings across Healthcare & Medical Services, Energy, and Technology & Software are predominantly on-site and hybrid, with employers like Amazon, Suburban Propane, and Service Corporation International hiring at this level now.
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About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth.
Essential Functions of the Role
- Develops sound sales strategies focused on retention and growth.
- Serves as a lead strategic contact between the assigned clients and the health plan.
- Seeks out community service or business networking opportunities in the community.
- Maintains contact and communication with leadership regarding account activities.
- Runs financial reports or performs basic financial investigation on utilization data and market research study.
Key Success Factors
- Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
- Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
- Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
- Able to successfully manage clients with substantial total membership volume.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.
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Find JobsMid Level After-Sales Manager Job Market
Who's Hiring
- Amazon12

- Suburban Propane4

- Service Corporation International2

- UF Health1

- Core & Main1

Top Industries Hiring
- Healthcare & Medical Services11
- Energy5
- Technology & Software4
- Retail3
- E-Commerce & Online Marketplaces2
Mid Level After-Sales Manager Jobs: Frequently Asked Questions
How do I get a mid level after-sales manager job?
Position yourself by highlighting ownership, not just participation. Emphasize after-sales programs you led, customer escalations you resolved independently, and service metrics you improved. Tailor your resume to show that you managed cross-functional relationships, not only followed processes. Certifications in customer success or service operations strengthen your profile, and concrete examples of retention or satisfaction improvements will set you apart from other applicants.
Which companies hire mid level after-sales managers?
Companies hiring mid level after-sales managers right now include Amazon, Suburban Propane, and Service Corporation International, based on current listings on Migrate Mate as of November 2026. Manufacturers, automotive companies, and technology hardware firms make up a large share of employers at this level, since complex products generate sustained demand for structured post-sale service management.
Are there remote mid level after-sales manager jobs?
Yes, though most roles include some on-site or field component. About 12% of mid level after-sales manager openings are remote or hybrid as of November 2026, reflecting the hands-on coordination this role often requires with service teams, technicians, and customers. Fully remote positions do exist, particularly in software and subscription-based product companies.
How do I move up to a mid level after-sales manager role?
Moving from entry level into a mid level after-sales manager role takes deliberate skill-building over time. Focus on taking ownership of a full service cycle, from customer onboarding through renewal or resolution. Build measurable results around satisfaction scores, churn reduction, or response times. Demonstrating that you can manage a process independently, rather than supporting someone else who does, is the clearest signal that you are ready to step up.
Which industries hire the most mid level after-sales managers?
Mid Level after-sales manager roles concentrate in Healthcare & Medical Services, Energy, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors rely on repeat customer relationships and long product lifecycles, which means after-sales service directly protects revenue and drives the demand for experienced professionals who can manage those programs at scale.