Assistant General Manager Jobs in Charlotte, NC

Bring the Flavor. Lead the Fun. Feed the Community.

Do you thrive in fast-paced environments? Love the smell of fresh-baked pizza in the air and the sound of happy guests in your dining room? If you’re a high-energy leader with a passion for people, pizza, and performance…

Cicis wants YOU to take the wheel and drive one of our vibrant locations to greatness!

At Cicis Pizza, we’re not just serving up unlimited slices — we’re delivering unlimited fun, flavor, and feel-good moments.

As a Manager, you’ll be the heartbeat of the restaurant, leading a rockstar team and creating experiences that keep families coming back for more.

What You’ll Be Rockin’ Every Day:

Lead Like a Pro:

• Recruit, train, and inspire a top-tier team of kitchen heroes, buffet ninjas, and guest service champs. Set the tone, set the pace, and set your team up to win!

Own the Guest Experience:

• Deliver the kind of “WOW!” moments that make guests smile, post selfies, and bring their friends next time. Keep it clean, friendly, and full of positive vibes.

Run a Tight (and Tasty) Ship:

• Stick to Cicis’ gold standards in food prep, presentation, and service. Keep everything from the crust to the salad bar on-point, every shift.

Keep It Safe & Fresh:

• Lead with food safety excellence — because nothing ruins a party like poor sanitation. Follow Georgia Health Department regs and Cicis food handling rules like a boss.

Buffet Brilliance:

• Manage the buffet like a culinary conductor — ensuring fresh pies, colorful salads, and sweet treats are always ready and looking irresistible.

Smart Scheduling & Labor Control:

• Build efficient schedules that keep operations flowing and labor costs in check — all while staying in tune with Georgia labor laws.

Master Inventory & Minimize Waste:

• Keep the kitchen stocked (but never overstocked). Control food and supply costs like a pro.

Crush the Numbers:

• Track sales, labor, food costs, and more. Analyze reports. Hit targets. Make decisions that move the needle.

Be the Face of Cicis in the Community:

• Host school spirit nights, fundraisers, and community events that get people in the door and talking about Cicis!

Build a Rockstar Team:

• Train, coach, and grow your team into hospitality pros and future leaders.

Keep It Spotless:

• Oversee the cleanliness and upkeep of the restaurant, game room, restrooms, and kitchen. If something’s broken, you’re on it.

Own Vendor Relations:

• Ensure timely deliveries, resolve issues, and build strong partnerships with vendors.

What You Bring to the Table:

• Leadership Firepower: You inspire, coach, and energize everyone around you.
• Guest Obsessed: Hospitality is your superpower.
• Operations Know-How: You’ve done it all — from prepping pizza to running shifts.
• Financial Smarts: Budgets, KPIs, P&Ls — you speak the language of results.
• Safety-First Mentality: You know the rules and enforce them.
• Clear Communicator: You talk the talk and walk the walk — with staff, guests, and upper management.
• Multi-Tasking Machine: You juggle priorities like a pro in a fast-paced, high-volume environment.
• Tech-Savvy: You’re confident with POS systems, scheduling software, and reporting tools.
• Community Connector: You love being involved and know how to bring people together.

What You Need to Succeed:

• High school diploma or equivalent
• 1–2 years of restaurant leadership experience preferred
• Basic skills in Microsoft Word & Excel
• Valid state-issued driver’s license and reliable transportation
• Ability to travel to nearby locations if needed
• Current auto insurance
• Must pass a background check
• ServSafe or state food safety certification (or willingness to get certified)

Why Cicis?

• A fun, fast-paced, family-focused environment
• Endless opportunities for growth and leadership development
• Be part of a brand that’s loved by communities across the country
• And did we mention… unlimited pizza?

Ready to lead the charge, bring the energy, and make Cicis the go-to destination in your community?
Let’s make some dough — apply today!