Assistant General Manager Jobs in Raleigh, NC
Assistant General Manager jobs in Raleigh are concentrated in the North Hills, Downtown, and Research Triangle Park corridor, where hospitality, multi-unit retail, and food and beverage operators are hiring most actively. Employers filling roles right now include Premium Velocity Auto, CAVA, and Wendy's. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 220+ Assistant General Manager jobs
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
At The Casso we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. The Casso boasts 126 guest rooms, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Casso with Pyramid Global Hospitality can mean for you!What you will have an opportunity to do:
Come grow with us at an amazing, unique, boutique Marriott Tribute Hotel in Raleigh!
The Assistant General Manager (AGM) plays a crucial role in the overall success and smooth operation of the hotel. Working closely with the General Manager, the AGM is responsible for overseeing various aspects of hotel management, ensuring exceptional guest experiences, and supporting the achievement of financial and operational goals.
Key Responsibilities:
Assist the General Manager in the day-to-day management of all hotel operations.
Supervise and coordinate the activities of various departments, including front desk, housekeeping, food and beverage, maintenance, and others.
Ensure adherence to hotel policies, procedures, and service standards.
Foster a guest-centric culture by promoting excellent customer service and satisfaction.
Address and resolve guest concerns and complaints promptly and effectively.
Monitor and respond to online reviews and feedback to enhance the overall guest experience.
Assist in budget planning and monitor financial performance against established goals.
Help control operating expenses and manage budgets for each department.
Participate in the recruitment, training, and development of staff.
Conduct regular performance evaluations and provide constructive feedback.
Foster a positive and inclusive work environment.
Monitor and maintain quality standards throughout the hotel.
Implement and enforce brand standards and ensure compliance with relevant regulations.
Oversee maintenance and cleanliness of the hotel facilities.
Coordinate with maintenance staff to ensure proper functioning of equipment and systems.
Ensure the implementation and adherence to security and safety protocols.
Collaborate with relevant authorities to address any security concerns.
Prepare regular reports for the General Manager, providing updates on key performance indicators, financial metrics, and other relevant data.
What are we looking for?
The ideal candidate will meet the following criteria:
Requires a proven record as a successful leader as an Assistant General Manager, Front Office Manager, Director of Operations, or limited-service General Manager.
At least 3-5 years of progressive hospitality experience in hotels is required.
A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management.
Hotel experience with a strong background in Front Desk Operation and Human Resources Leadership.
Marriott brand experience preferred.
Power of M knowledge is a plus.
Exceptional leadership, communication, problem-solving abilities, and critical thinking skills.
The flexibility to adapt to varying shifts, including weekends and holidays.
A commitment to maintaining a positive and organized work environment.
Compensation:
$75,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
At The Casso we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. The Casso boasts 126 guest rooms, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Casso with Pyramid Global Hospitality can mean for you!What you will have an opportunity to do:
Come grow with us at an amazing, unique, boutique Marriott Tribute Hotel in Raleigh!
The Assistant General Manager (AGM) plays a crucial role in the overall success and smooth operation of the hotel. Working closely with the General Manager, the AGM is responsible for overseeing various aspects of hotel management, ensuring exceptional guest experiences, and supporting the achievement of financial and operational goals.
Key Responsibilities:
Assist the General Manager in the day-to-day management of all hotel operations.
Supervise and coordinate the activities of various departments, including front desk, housekeeping, food and beverage, maintenance, and others.
Ensure adherence to hotel policies, procedures, and service standards.
Foster a guest-centric culture by promoting excellent customer service and satisfaction.
Address and resolve guest concerns and complaints promptly and effectively.
Monitor and respond to online reviews and feedback to enhance the overall guest experience.
Assist in budget planning and monitor financial performance against established goals.
Help control operating expenses and manage budgets for each department.
Participate in the recruitment, training, and development of staff.
Conduct regular performance evaluations and provide constructive feedback.
Foster a positive and inclusive work environment.
Monitor and maintain quality standards throughout the hotel.
Implement and enforce brand standards and ensure compliance with relevant regulations.
Oversee maintenance and cleanliness of the hotel facilities.
Coordinate with maintenance staff to ensure proper functioning of equipment and systems.
Ensure the implementation and adherence to security and safety protocols.
Collaborate with relevant authorities to address any security concerns.
Prepare regular reports for the General Manager, providing updates on key performance indicators, financial metrics, and other relevant data.
What are we looking for?
The ideal candidate will meet the following criteria:
Requires a proven record as a successful leader as an Assistant General Manager, Front Office Manager, Director of Operations, or limited-service General Manager.
At least 3-5 years of progressive hospitality experience in hotels is required.
A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management.
Hotel experience with a strong background in Front Desk Operation and Human Resources Leadership.
Marriott brand experience preferred.
Power of M knowledge is a plus.
Exceptional leadership, communication, problem-solving abilities, and critical thinking skills.
The flexibility to adapt to varying shifts, including weekends and holidays.
A commitment to maintaining a positive and organized work environment.
Compensation:
$75,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
See All 220+ Assistant General Manager Jobs in Raleigh
Find roles in Raleigh that match your experience and apply in just a few clicks.
Find JobsAssistant General Manager Job Market in Raleigh
Who's Hiring
- Premium Velocity Auto55P
- CAVA18C
- Wendy's18
- LM Restaurants18L
- Village Pet Care18V
Top Industries Hiring
- Automotive
Assistant General Manager Jobs in Raleigh: Frequently Asked Questions
How do I get a assistant general manager job in Raleigh?
The strongest path in Raleigh is building experience in the city's hospitality, restaurant, and multi-unit retail sectors, which generate the highest volume of assistant general manager openings. Roles concentrate along the North Hills corridor, downtown Fayetteville Street, and the Brier Creek and Crabtree Valley retail zones. Candidates who can show floor-level operational experience, scheduling ownership, and P&L exposure move to the top of shortlists here faster than those with credentials alone.
Which companies hire assistant general managers in Raleigh?
Companies currently hiring assistant general managers in Raleigh include Premium Velocity Auto, CAVA, and Wendy's, per current listings on Migrate Mate as of August 2026. Raleigh's employer mix leans toward regional restaurant groups, national hotel brands near the convention center, and large-format retailers serving the city's fast-growing suburban trade areas.
Are there remote assistant general manager jobs in Raleigh?
Remote work is uncommon for assistant general manager roles because the job is inherently on-site, requiring floor presence, team supervision, and real-time operational decision-making. About 0% of assistant general manager openings tied to Raleigh are remote or hybrid as of August 2026, and those tend to be corporate or multi-unit oversight roles rather than single-location positions. Administrative and reporting duties are the most likely to shift off-site in a hybrid arrangement.
How can I get a assistant general manager job in Raleigh with little or no experience?
The most realistic entry path in Raleigh is moving up from a shift supervisor or department lead role inside one of the city's large restaurant groups, hotel properties near the convention district, or big-box retailers in the Brier Creek and Crossroads areas. These employers regularly promote from within and value demonstrated floor ownership over formal management credentials. Volunteering for closing manager shifts, covering scheduling gaps, and handling vendor check-ins signals readiness to local hiring managers faster than any certificate program.
Which industries hire the most assistant general managers in Raleigh?
Raleigh assistant general manager roles concentrate in Automotive, based on current listings on Migrate Mate as of August 2026. Raleigh's continued population growth, its dense convention and tourism corridor downtown, and the retail development tied to new residential communities in North Raleigh all sustain consistent demand across those sectors.
Related Jobs in North Carolina
See All 220+ Assistant General Manager Jobs in Raleigh
Find roles in Raleigh that match your experience and apply in just a few clicks.
Find Jobs