Assistant Service Center Manager Jobs
Assistant Service Center Manager jobs are open across automotive, retail, logistics, and utilities, at every level from entry-level supervisor to senior manager, with specializations in customer operations, service team leadership, and workflow coordination. Find a role that fits below and apply directly.
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Overview:
We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company. Reporting directly to the (Region) General Manager, you will be primarily responsible for planning and supervising the day-to-day operations of the CSC.
Responsibilities:
- Manage all aspects of the CSC’s profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention
- Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance
- Monitor and assure compliance in areas including safety, health/environmental, human resources and financial/ ethical considerations
- Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retention
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
Qualifications:
- Minimum of 3 years of business experience
- Bachelor’s Degree in business preferred
- Delivery and/or distribution, sales and general management experience desired
- Exceptional written and interpersonal communication skills
- Ability to provide strong leadership through coaching and mentoring with a focus on customer service
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-posterOverview:
We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company. Reporting directly to the (Region) General Manager, you will be primarily responsible for planning and supervising the day-to-day operations of the CSC.
Responsibilities:
- Manage all aspects of the CSC’s profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention
- Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance
- Monitor and assure compliance in areas including safety, health/environmental, human resources and financial/ ethical considerations
- Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retention
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
Qualifications:
- Minimum of 3 years of business experience
- Bachelor’s Degree in business preferred
- Delivery and/or distribution, sales and general management experience desired
- Exceptional written and interpersonal communication skills
- Ability to provide strong leadership through coaching and mentoring with a focus on customer service
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-posterSee All 106+ Assistant Service Center Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsAssistant Service Center Manager Job Market
Who's Hiring
- Dollar General26
- Valvoline Instant Oil Change20
- Huntsville Hospital Health System6
- Suburban Propane5
- Amazon3
Top Industries Hiring
- Energy
- Education
- Animal Care & Pet Services
- Banking & Financial Services
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in assistant service center manager jobs.
- Two or more years of experience in service operations or customer-facing team supervision
- Proven ability to manage scheduling, workload distribution, and service queue prioritization
- Proficiency with service management software or ATS platforms used to track jobs and technician productivity
- Strong customer escalation and conflict resolution skills in a high-volume service environment
- Associate or bachelor's degree in business, operations management, or a related technical field
- Industry-specific certification such as ASE Service Advisor, ITIL, or equivalent operational credential
Tips for Your Assistant Service Center Manager Job Search
Tailor your resume to service metrics
Hiring managers for this role want to see specific operational results. Rewrite your bullet points to highlight customer satisfaction scores, ticket resolution rates, and team throughput improvements you influenced, not just your day-to-day duties.
Highlight cross-functional coordination experience
Assistant service center manager roles often require coordinating between technicians, parts departments, and front-of-house staff. Call out any experience you have bridging those functions, especially when you resolved scheduling conflicts or streamlined handoffs under pressure.
Apply early to roles that fit
Migrate Mate lists assistant service center manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers frequently test how you handle an overwhelmed service queue, an escalated customer complaint, or a technician callout mid-shift. Prepare two or three concrete stories from past roles that show your decision-making under those conditions.
Certify your technical or operational knowledge
Many employers prefer candidates with industry-specific credentials, such as ASE Service Advisor certification for automotive roles or ITIL foundations for tech service centers. Listing a relevant certification signals you understand the service environment, not just management principles.
Follow up after the interview with specifics
A generic thank-you note rarely stands out. Reference a specific challenge the hiring manager mentioned during the interview and briefly explain how your experience positions you to address it. That one detail makes your follow-up memorable.
Assistant Service Center Manager Jobs: Frequently Asked Questions
Which companies are hiring the most assistant service center managers?
Dollar General, Valvoline Instant Oil Change, and Huntsville Hospital Health System are hiring the most assistant service center managers right now, with openings concentrated in Wisconsin, Alabama, and Texas, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest at organizations with large service fleets, regional retail networks, or multi-location customer support operations.
How many assistant service center manager jobs are remote?
About 27% of assistant service center manager openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most service center environments. The sub-areas most likely to offer remote or hybrid arrangements are administrative coordination, reporting, and customer communications functions within larger service organizations.
How do you become an assistant service center manager?
Start by building direct experience in a service or customer operations role, such as service advisor, team lead, or operations coordinator. Develop familiarity with scheduling tools, service workflows, and customer escalation procedures. Pursue an industry-relevant certification to signal technical credibility, then apply to assistant manager roles that match your service environment background.
Can you get hired as an assistant service center manager with little experience?
Yes, some employers hire candidates with limited management experience if they have strong frontline service backgrounds. Focus your application on roles at smaller service centers or companies that promote from within. Demonstrating that you've informally led a shift, trained new staff, or owned a process improvement project can substitute for a formal management title.
What does the assistant service center manager interview process look like?
Most hiring processes include an initial phone screen with HR, followed by a panel or one-on-one interview with a service director or operations manager. Expect scenario questions about handling understaffed shifts, customer escalations, and technician performance issues. Some employers add a brief operational assessment or a walkthrough of a real service center before extending an offer.
Where can I find and apply to assistant service center manager jobs?
You can find and apply to assistant service center manager jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits.
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