Business Operations Jobs in South Carolina
Business Operations jobs in South Carolina are concentrated in manufacturing, logistics, financial services, and healthcare administration, with openings at every level from entry-level analysts to senior directors of operations. Columbia, Charlotte's South Carolina suburbs like Fort Mill and Rock Hill, and Greenville-Spartanburg are the most active hiring markets. Employers such as BMW Manufacturing, Nephron Pharmaceuticals, and BlueCross BlueShield of South Carolina maintain consistent demand for professionals with strengths in process improvement, supply chain coordination, and operational strategy. Find a role that fits below and apply directly.
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Lead with Purpose, Unlock Your Team’s Passion
At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees.
If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.
Job Overview:
The AVP, Business Analyst Manager is a hands-on leader accountable for the stability, supportability, and operational readiness of LPL's advisor- and client-facing platforms — including ClientWorks, Account View, Move Money, Trading, Home Office applications, Reporting/Imaging, and Risk & Compliance tooling.
This leader manages a distributed onshore/offshore support team, drives incident and problem management to resolution, represents TOPS in change governance forums (CAB) and translates operational data into executive-ready insight for senior technology leadership.
Success in this role requires equal strength in technical troubleshooting, process discipline, and clear communication with partners ranging from frontline agents to EVP-level stakeholders.
Responsibilities:
Production Support & Incident Management
- Lead Level 2/Level 3 triage, escalation, and resolution for advisor-, investor-, and Home O
- ffice-facing applications, driving issues to closure with development and infrastructure partners.
- Participate in and, when required, lead incident bridges — setting expectations for participants, capturing impact, coordinating technical towers, and communicating status to business and technology stakeholders.
- Own ServiceNow queue health across assignment groups: incident, request, problem, and task SLA adherence, backlog aging, unassigned ticket cleanup, and quality of work notes and closure documentation.
- Direct application and batch monitoring practices (Dynatrace, SolarWinds, AlertSite, and job schedulers), ensuring alerts are actioned using a Problem–Action–Resolution approach rather than acknowledged and closed.
- Conduct post-incident reviews, identify recurring failure patterns, and convert them into problem records, monitoring enhancements, or permanent fixes.
Change, Release & Risk Governance
- Serve as an active CAB board member — reviewing change records for risk, blast radius, back-out plans, testing evidence, and implementation quality, and challenging submissions that do not meet standards.
- Coordinate primary, off-cycle, and emergency release readiness: change breakdowns, restricted change windows, holiday and event freezes, and weekend implementation coverage.
- Support Disaster Recovery exercises and data center failover events, including go/no-go participation, runbook execution oversight, and post-exercise defect capture.
- Ensure audit- and regulatory-ready documentation across incidents, changes, and standard operating procedures.
Team Leadership & Development
- Manage and develop a geographically distributed onshore/offshore support team, including coverage planning, holiday and out-of-office scheduling, and on-call rotation.
- Facilitate daily and weekly operational huddles covering leadership updates, domain-by-domain ticket health, planned changes, and knowledge transfer status.
- Set and enforce work expectations for monitoring, ticket updates, follow-ups, and communication standards; hold the team accountable through attestation and spot checks.
- Mentor analysts and emerging leaders, build cross-training depth across domains, and reduce single points of knowledge.
- Own the Knowledge Transfer (KT) intake process for new applications entering TOPS support — validating runbooks, access, monitoring, assignment groups, and shadowing before accepting support ownership.
Stakeholder Partnership & Executive Communication
- Own the recurring handshake between frontline support (ATST/TSHD) and TOPS — reviewing call and ticket trends, closing feedback loops, and eliminating repeat escalations.
- Draft executive-ready summaries, escalations, and risk communications that are concise, factual, and decision-oriented for senior and EVP-level leadership.
- Represent TOPS in cross-functional programs such as security uplift, platform migrations, and enterprise modernization efforts, providing operational readiness input and go-live support.
- Build durable partnerships with Development, QA, Infrastructure, Incident Management, Service Desk, and business operations teams.
Analytics & Continuous Improvement
- Build and maintain operational reporting — SLA assessments, assignment group performance, incident trend analysis, and change volume breakdowns — using ServiceNow reporting, SQL, and Excel.
- Query supporting data stores directly to validate issues, confirm data integrity, and accelerate root cause analysis.
- Identify automation and AI-enabled opportunities (within approved enterprise tooling) to reduce manual effort in monitoring, reporting, and ticket handling.
- Champion documentation standards in Confluence and ServiceNow, including runbooks, SOPs, checklists, and knowledge articles.
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
- Bachelor's degree in Information Systems, Business, Finance, or a related field — or equivalent professional experience.
- Minimum of 7 years in technology operations, production support, or business analysis, including 2+ years leading or formally mentoring a support team.
- Demonstrated ownership of incident, problem, and change management processes aligned to ITIL practices.
- Hands-on experience with ServiceNow (incidents, requests, changes, tasks, reporting) and enterprise monitoring platforms.
- Working proficiency in SQL for troubleshooting and data validation, plus strong Excel skills for operational reporting.
Preferences:
- Financial services, wealth management, or broker-dealer experience with familiarity in brokerage and advisory operations.
- Prior frontline or Level 2 escalation experience that translates into empathy for advisors and end users.
- Experience managing distributed onshore/offshore teams across time zones.
- Lean Six Sigma Green Belt (or equivalent process improvement certification).
- ITIL Foundation certification.
- Experience with Confluence, Jira, Dynatrace, SolarWinds, AlertSite, Kafka, and enterprise job schedulers.
- Exposure to Disaster Recovery planning and execution at the data center level.
- Practical experience applying approved AI tooling to drive support and reporting efficiency.
- Proven ability to write and deliver executive-level communications — concise summaries, escalations, and risk statements.
- Experience supporting business-critical, customer-facing applications in a regulated environment.
- Willingness to support scheduled weekend releases, restricted change windows, and periodic after-hours incident response.
Core Competencies
- Operational discipline — holds the line on SLAs, documentation quality, and follow-through.
- Clear communication — adjusts message and depth appropriately for engineers, business partners, and executives.
- Analytical rigor — asks "why" until root cause is understood; comfortable working directly with data.
- Calm under pressure — manages competing priorities and high-visibility outages without losing structure.
- Collaborative influence — builds trust across teams that do not report to them.
- Continuous improvement mindset — turns recurring pain into repeatable process.
- Developer of people — invests in mentoring, cross-training, and career growth for the team.
Pay Range:
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26
Lead with Purpose, Unlock Your Team’s Passion
At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees.
If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.
Job Overview:
The AVP, Business Analyst Manager is a hands-on leader accountable for the stability, supportability, and operational readiness of LPL's advisor- and client-facing platforms — including ClientWorks, Account View, Move Money, Trading, Home Office applications, Reporting/Imaging, and Risk & Compliance tooling.
This leader manages a distributed onshore/offshore support team, drives incident and problem management to resolution, represents TOPS in change governance forums (CAB) and translates operational data into executive-ready insight for senior technology leadership.
Success in this role requires equal strength in technical troubleshooting, process discipline, and clear communication with partners ranging from frontline agents to EVP-level stakeholders.
Responsibilities:
Production Support & Incident Management
- Lead Level 2/Level 3 triage, escalation, and resolution for advisor-, investor-, and Home O
- ffice-facing applications, driving issues to closure with development and infrastructure partners.
- Participate in and, when required, lead incident bridges — setting expectations for participants, capturing impact, coordinating technical towers, and communicating status to business and technology stakeholders.
- Own ServiceNow queue health across assignment groups: incident, request, problem, and task SLA adherence, backlog aging, unassigned ticket cleanup, and quality of work notes and closure documentation.
- Direct application and batch monitoring practices (Dynatrace, SolarWinds, AlertSite, and job schedulers), ensuring alerts are actioned using a Problem–Action–Resolution approach rather than acknowledged and closed.
- Conduct post-incident reviews, identify recurring failure patterns, and convert them into problem records, monitoring enhancements, or permanent fixes.
Change, Release & Risk Governance
- Serve as an active CAB board member — reviewing change records for risk, blast radius, back-out plans, testing evidence, and implementation quality, and challenging submissions that do not meet standards.
- Coordinate primary, off-cycle, and emergency release readiness: change breakdowns, restricted change windows, holiday and event freezes, and weekend implementation coverage.
- Support Disaster Recovery exercises and data center failover events, including go/no-go participation, runbook execution oversight, and post-exercise defect capture.
- Ensure audit- and regulatory-ready documentation across incidents, changes, and standard operating procedures.
Team Leadership & Development
- Manage and develop a geographically distributed onshore/offshore support team, including coverage planning, holiday and out-of-office scheduling, and on-call rotation.
- Facilitate daily and weekly operational huddles covering leadership updates, domain-by-domain ticket health, planned changes, and knowledge transfer status.
- Set and enforce work expectations for monitoring, ticket updates, follow-ups, and communication standards; hold the team accountable through attestation and spot checks.
- Mentor analysts and emerging leaders, build cross-training depth across domains, and reduce single points of knowledge.
- Own the Knowledge Transfer (KT) intake process for new applications entering TOPS support — validating runbooks, access, monitoring, assignment groups, and shadowing before accepting support ownership.
Stakeholder Partnership & Executive Communication
- Own the recurring handshake between frontline support (ATST/TSHD) and TOPS — reviewing call and ticket trends, closing feedback loops, and eliminating repeat escalations.
- Draft executive-ready summaries, escalations, and risk communications that are concise, factual, and decision-oriented for senior and EVP-level leadership.
- Represent TOPS in cross-functional programs such as security uplift, platform migrations, and enterprise modernization efforts, providing operational readiness input and go-live support.
- Build durable partnerships with Development, QA, Infrastructure, Incident Management, Service Desk, and business operations teams.
Analytics & Continuous Improvement
- Build and maintain operational reporting — SLA assessments, assignment group performance, incident trend analysis, and change volume breakdowns — using ServiceNow reporting, SQL, and Excel.
- Query supporting data stores directly to validate issues, confirm data integrity, and accelerate root cause analysis.
- Identify automation and AI-enabled opportunities (within approved enterprise tooling) to reduce manual effort in monitoring, reporting, and ticket handling.
- Champion documentation standards in Confluence and ServiceNow, including runbooks, SOPs, checklists, and knowledge articles.
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
- Bachelor's degree in Information Systems, Business, Finance, or a related field — or equivalent professional experience.
- Minimum of 7 years in technology operations, production support, or business analysis, including 2+ years leading or formally mentoring a support team.
- Demonstrated ownership of incident, problem, and change management processes aligned to ITIL practices.
- Hands-on experience with ServiceNow (incidents, requests, changes, tasks, reporting) and enterprise monitoring platforms.
- Working proficiency in SQL for troubleshooting and data validation, plus strong Excel skills for operational reporting.
Preferences:
- Financial services, wealth management, or broker-dealer experience with familiarity in brokerage and advisory operations.
- Prior frontline or Level 2 escalation experience that translates into empathy for advisors and end users.
- Experience managing distributed onshore/offshore teams across time zones.
- Lean Six Sigma Green Belt (or equivalent process improvement certification).
- ITIL Foundation certification.
- Experience with Confluence, Jira, Dynatrace, SolarWinds, AlertSite, Kafka, and enterprise job schedulers.
- Exposure to Disaster Recovery planning and execution at the data center level.
- Practical experience applying approved AI tooling to drive support and reporting efficiency.
- Proven ability to write and deliver executive-level communications — concise summaries, escalations, and risk statements.
- Experience supporting business-critical, customer-facing applications in a regulated environment.
- Willingness to support scheduled weekend releases, restricted change windows, and periodic after-hours incident response.
Core Competencies
- Operational discipline — holds the line on SLAs, documentation quality, and follow-through.
- Clear communication — adjusts message and depth appropriately for engineers, business partners, and executives.
- Analytical rigor — asks "why" until root cause is understood; comfortable working directly with data.
- Calm under pressure — manages competing priorities and high-visibility outages without losing structure.
- Collaborative influence — builds trust across teams that do not report to them.
- Continuous improvement mindset — turns recurring pain into repeatable process.
- Developer of people — invests in mentoring, cross-training, and career growth for the team.
Pay Range:
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26
See All 10 Business Operations Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Business Operations JobsBusiness Operations Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Business Operations Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in business operations jobs across South Carolina.
- Bachelor's degree in business administration, operations management, or a related field required
- Demonstrated experience with process improvement methodologies such as Lean or Six Sigma
- Proficiency in ERP platforms and business intelligence tools such as SAP or Tableau
- Strong project management skills with ability to coordinate cross-functional teams
- Experience in manufacturing, healthcare, or financial services operations preferred
- Excellent written and verbal communication skills for reporting to senior leadership
Business Operations Jobs in South Carolina: Frequently Asked Questions
How do you become a business operations professional in South Carolina?
Most business operations roles in South Carolina require a bachelor's degree in business administration, operations management, or a related discipline, though there is no state-issued license specific to the field. Employers in manufacturing hubs like Greenville-Spartanburg often prioritize candidates with Lean or Six Sigma certifications, while healthcare and financial services firms favor project management credentials such as a PMP. Building experience through analyst or coordinator roles at South Carolina's large industrial or healthcare employers is the most common entry path.
Which companies hire business operations professionals in South Carolina?
Employers hiring business operations professionals in South Carolina right now include CarMax, Tribe513, and Ironlight, based on current listings on Migrate Mate as of November 2026. South Carolina's strong manufacturing base, anchored by automakers and aerospace firms in the Upstate region, alongside major healthcare systems in the Midlands, means consistent demand across both industrial and service-sector operations roles.
Which South Carolina cities have the most business operations jobs?
Columbia, Charleston, and Florence lead South Carolina for business operations openings. Columbia's concentration of state government agencies, healthcare institutions, and financial services firms drives strong demand in the Midlands, while Greenville and Spartanburg benefit from the Upstate's dense manufacturing and logistics corridor anchored by companies like BMW, Michelin, and GE. Fort Mill and Rock Hill attract openings from large corporate operations that have relocated from the Charlotte metro.
Are there remote business operations jobs in South Carolina?
Yes, and they are fairly common for analytical and strategic roles. About 67% of business operations openings tied to South Carolina are remote or hybrid as of November 2026, reflecting a broader shift toward flexible work in corporate and administrative functions. Roles focused on data analysis, project coordination, and financial operations planning are the most likely to offer remote or hybrid arrangements, while plant-floor and supply chain execution roles typically require an on-site presence.
How can I get hired as a business operations professional in South Carolina with little or no experience?
The most realistic entry path is landing an operations coordinator or business analyst associate role at one of South Carolina's large employers in manufacturing, healthcare, or financial services. BlueCross BlueShield of South Carolina, Prisma Health, and BMW Manufacturing regularly hire recent graduates into rotational or associate programs that provide structured exposure to operations functions. Earning a Lean Six Sigma White or Yellow Belt certification before applying gives candidates a competitive edge and signals hands-on process-thinking even without extensive work history.
Where can I find and apply to business operations jobs in South Carolina?
You can find and apply to business operations jobs in South Carolina on Migrate Mate, which lists current openings from employers actively hiring across the state. Search the listings to see roles that match your experience level and location, then apply directly to the ones that fit.
See All 10 Business Operations Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Business Operations Jobs