Business Operations Leader Jobs in New York
Business Operations Leader jobs in New York are among the most active in the country, concentrated in financial services, professional services, technology, healthcare administration, and media across New York City, Buffalo, and Albany. Major employers with a lasting presence in the state include JPMorgan Chase, Pfizer, and Verizon, all of which regularly hire business operations leaders at levels from associate to senior director. The most in-demand specialties in New York lean toward strategy and planning, process improvement, and cross-functional program management. Find a role that fits below and apply directly.
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DESCRIPTION
Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience with performance metrics and process improvement and Lean techniques
- Experience with the full lifecycle of staffing, including interviewing, hiring, performance management, promotions and terminations
PREFERRED QUALIFICATIONS
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Experience working with changing priorities and schedules
- Experience leading large contingent workforce programs
- Degree in Engineering, Operations or related field and MBA preferred
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, NEW YORK - 148,500.00 - 200,900.00 USD annually
USA, NY, New York - 148,500.00 - 200,900.00 USD annually
DESCRIPTION
Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience with performance metrics and process improvement and Lean techniques
- Experience with the full lifecycle of staffing, including interviewing, hiring, performance management, promotions and terminations
PREFERRED QUALIFICATIONS
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Experience working with changing priorities and schedules
- Experience leading large contingent workforce programs
- Degree in Engineering, Operations or related field and MBA preferred
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, NEW YORK - 148,500.00 - 200,900.00 USD annually
USA, NY, New York - 148,500.00 - 200,900.00 USD annually
See All 42 Business Operations Leader Jobs in New York
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Find JobsBusiness Operations Leader Jobs by City in New York
Where New York roles are concentrated, by current openings.
Business Operations Leader Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- 7-Eleven3
- Amazon3
- Bloomberg2
- RH2
- Acentra Health1
Top Industries Hiring
- Retail9
- Technology & Software9
- Consulting & Professional Services5
- Insurance3
- Banking & Financial Services2
What New York Employers Look For
The qualifications that appear most often in business operations leader jobs across New York.
- Bachelor's degree in business administration, operations management, or a related field
- Five or more years of progressive operations or business management experience
- Demonstrated ability to lead cross-functional teams and manage large-scale projects
- Experience with data analysis tools and operational performance reporting
- Strong familiarity with New York's financial services or healthcare regulatory environment
- MBA or relevant advanced degree preferred for senior-level roles in New York
Business Operations Leader Jobs in New York: Frequently Asked Questions
How do you become a business operations leader in New York?
The path typically starts with a bachelor's degree in business, operations, or a related field, followed by progressive experience in analyst or manager roles. New York does not require a state-issued license for most business operations leader positions, but employers in regulated industries like healthcare and financial services often expect familiarity with New York State compliance frameworks. An MBA from one of New York's graduate programs adds a meaningful edge at the senior level.
How much do business operations leaders make in New York?
Business operations leaders in New York earn a median of about $130,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,340 for the lowest 10% to over $336,070 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business operations leaders in New York?
Employers hiring business operations leaders in New York right now include 7-Eleven, Amazon, and Bloomberg, based on current listings on Migrate Mate as of June 2026. New York's concentration of financial institutions, global media companies, and major healthcare systems means demand for this role is distributed across several distinct industries rather than a single dominant sector.
Which New York cities have the most business operations leader jobs?
The cities with the most business operations leader openings in New York are New York, Brooklyn, and Albany. New York City dominates because of its headquarters density across financial services, media, and professional services, while Buffalo and Albany reflect growing regional operations hubs anchored by healthcare systems, state government agencies, and manufacturing firms that need dedicated operations leadership.
Are there remote business operations leader jobs in New York?
Yes, and more than most fields. Business operations leader work is largely desk-based and analytically driven, making it well suited to remote and hybrid arrangements. About 14% of business operations leader openings tied to New York are remote or hybrid as of June 2026, reflecting the role's compatibility with distributed team structures. Strategy, planning, and reporting functions tend to be the most consistently remote-eligible.
How can I get hired as a business operations leader in New York with little or no experience?
The most realistic entry point is a business operations analyst or coordinator role, which large New York employers like hospital networks, financial institutions, and professional services firms post regularly for new graduates. Rotational associate programs at New York-based firms offer structured exposure to operations functions across departments. A demonstrated ability to manage projects, analyze data, and communicate across teams, supported by relevant coursework or a business-focused internship, gives candidates without direct experience a strong foundation.
Where can I find and apply to business operations leader jobs in New York?
You can find and apply to business operations leader jobs in New York on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and location and apply directly to the employers posting them.
See All 42 Business Operations Leader Jobs in New York
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