Business Systems Analyst Jobs in Indianapolis, IN

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

GEICO is seeking a Claims Service Business Analyst to join the strategy team. This role reports to a strategy team manager and requires a strong understanding of business operations for supported GEICO business units.

Using best practices, data, and analytic tools, the Business Analyst will capture and document data, build reporting, and help stakeholders understand KPIs and results to support informed decisions. Candidates should be able to interpret data and turn it into meaningful insights that help operations teams create timely action plans and improve results. The ideal candidate works well in a fast-paced environment where clear communication and collaboration between technical teams and business units are essential.

Primary Responsibilities:

The Business Analysts employs a variety of best practices and tools, to effectively gather, document, and facilitate project needs. This includes:

• Extract, analyze, and manipulate large claims datasets to identify trends, risks, and performance opportunities

• Translate complex data into clear, concise insights that support Claims KPIs and OKRs

• Develop compelling clear data narratives that link operational activities to performance trends and outcomes

• Partner with Claims Operations leaders to understand business drivers and refine performance measurement

• Proactively identify opportunities to improve data quality, reporting accuracy, and insight generation

• Support strategic initiatives by providing analytical insights, performance tracking, and outcome measurement

• Supports Director+ level leadership

Basic Qualifications:

• Must be able to work both independently and in a team environment

• Must be able to learn and apply large amounts of technical and procedural information

• Must have strong Excel skills, including the ability to create and use formulas, build pivot tables, develop charts and graphs, and perform advanced data manipulation.

• Must be able to communicate effectively verbally and in writing

Must have the following experience/qualifications:

• Bachelor’s degree preferred

• Relevant work experience and familiarity with Claims Service operations and KPI

• Experience in Claims operations or insurance analytics

Location: In office Hybrid work requirement - location specific.

Annual Salary

$52,275.00 - $101,475.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.