Carrier Account Manager Jobs
Carrier Account Manager jobs are open from entry-level to senior and director across freight, logistics, telecommunications, and insurance, with specializations in freight brokerage, carrier relations, and enterprise account management. See the openings below and apply to the ones that match your experience.
Find Carrier Account Manager JobsOverview
Showing 5 of 25+ Carrier Account Manager jobs
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
The Carrier Account Coordinator is a specialized role and supports the operations of existing accounts by ensuring our freight and services arrive safely and on time, always meeting customer expectations. This role requires great communication skills, a service orientation, and a strong work ethic. Carrier Account Coordinators are responsible for executing internal operations, communicating with the carrier to meet our load match goals and service commitments with empathy and promptness.
Responsibilities:
- Execute on all day-to-day operations to ensure customer satisfaction, addressing carrier inquiries, and escalating or solving needed load resolution.
- Ensure consistent operations by following established business processes. • Coordinate load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics.
- Answering incoming calls, auditing load information, and entering load data when booking loads.
- Tracking and tracing booked shipments, as needed.
Qualifications:
- Bachelor's degree preferred
- Previous sales or 2+ years of customer service experience.
Skills:
- Proficient in Microsoft Office Suite.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong communication skills – persuasiveness, assertiveness, confidence, resiliency
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution.
Additional Information:
- This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
- Onsite 5 days a week - Charlotte, North Carolina
#LI-AM1
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
The Carrier Account Coordinator is a specialized role and supports the operations of existing accounts by ensuring our freight and services arrive safely and on time, always meeting customer expectations. This role requires great communication skills, a service orientation, and a strong work ethic. Carrier Account Coordinators are responsible for executing internal operations, communicating with the carrier to meet our load match goals and service commitments with empathy and promptness.
Responsibilities:
- Execute on all day-to-day operations to ensure customer satisfaction, addressing carrier inquiries, and escalating or solving needed load resolution.
- Ensure consistent operations by following established business processes. • Coordinate load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics.
- Answering incoming calls, auditing load information, and entering load data when booking loads.
- Tracking and tracing booked shipments, as needed.
Qualifications:
- Bachelor's degree preferred
- Previous sales or 2+ years of customer service experience.
Skills:
- Proficient in Microsoft Office Suite.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong communication skills – persuasiveness, assertiveness, confidence, resiliency
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution.
Additional Information:
- This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
- Onsite 5 days a week - Charlotte, North Carolina
#LI-AM1
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
See All 25 Carrier Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Carrier Account Manager JobsCarrier Account Manager Job Market
Who's Hiring
- Apple10
- Spot6
- MarketStar3
- Kenco1
- NFI Industries1
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in carrier account manager jobs.
- 2 or more years of experience in carrier sales, logistics, or account management
- Demonstrated ability to build and retain carrier or client relationships
- Experience with transportation management systems or freight brokerage platforms
- Strong negotiation skills for rate and capacity management
- Proficiency with CRM software for pipeline tracking and reporting
- Bachelor's degree in business, supply chain, logistics, or a related field
Tips for Your Carrier Account Manager Job Search
Tailor your resume to carrier metrics
Hiring managers for carrier account manager roles want to see retention rates, revenue growth per account, and lane or carrier network size. Swap out generic sales phrases for numbers tied to those outcomes, even if they come from a subset of your book.
Target postings by freight mode or vertical
Carrier account manager roles split sharply by mode: truckload, LTL, intermodal, parcel, or telecom. Applying to roles that match your specific mode experience gets you past initial screening faster than applying broadly across all freight types.
Apply early to roles that fit
Migrate Mate lists carrier account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show carrier negotiation experience clearly
Many candidates bury their rate negotiation and capacity procurement work inside vague account management bullets. Write a dedicated bullet that names the carrier count you managed, the lanes involved, and the outcome of your negotiations so it's immediately visible.
Prepare a carrier escalation story for interviews
Interviewers for these roles almost always ask how you handled a carrier failure or service disruption. Prepare a specific example with the scenario, your response, and the outcome. Generic answers about communication skills don't land well here.
Negotiate against a competing offer strategically
Carrier account manager compensation often includes a base plus a commission or bonus tied to account retention or growth. When negotiating, ask how the variable component is calculated and whether uncapped earning structures are available before accepting any counter.
Carrier Account Manager Jobs: Frequently Asked Questions
Which companies are hiring the most carrier account managers?
The most active employers for carrier account managers right now are Apple, Spot, and MarketStar, and the most openings are in Texas, North Carolina, and California, based on current listings on Migrate Mate as of November 2026. Freight brokerages, third-party logistics providers, and regional carriers tend to post the highest volume of these roles year-round.
How many carrier account manager jobs are remote?
About 50% of carrier account manager openings are fully remote or hybrid as of November 2026, with fully in-office roles more common at regional carriers and smaller freight brokerages. Inside carrier sales positions and accounts tied to national networks tend to offer the most remote flexibility, while roles requiring regular carrier yard or terminal visits stay largely on-site.
How do you become a carrier account manager?
Start by building experience in freight brokerage, logistics coordination, or inside carrier sales, where you learn rate negotiation and lane management firsthand. From there, move into an account-facing role that gives you direct carrier relationship ownership. Earning a certification in supply chain or logistics strengthens your candidacy, and consistent performance on retention and revenue metrics is what drives promotion into senior roles.
Can you get hired as a carrier account manager with little experience?
Yes, entry-level carrier account manager roles exist, particularly at freight brokerages that hire junior account representatives and train them on carrier relations from the ground up. Candidates with customer-facing sales experience, even outside logistics, are competitive for these roles. Highlighting any exposure to transportation software, dispatch, or rate quoting, even in a support capacity, moves your application past initial screening.
What does the carrier account manager interview process look like?
Most processes run three to four stages: an initial phone screen with a recruiter, a video or in-person interview focused on your carrier relationship and sales experience, a role-play or scenario exercise where you handle a mock carrier negotiation or service failure, and a final interview with a director or hiring manager. Expect detailed questions about how you've grown accounts, resolved capacity issues, and retained at-risk carriers.
Where can I find and apply to carrier account manager jobs?
You can find and apply to carrier account manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level and freight specialization, then apply directly to each listing that fits.
See All 25 Carrier Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Carrier Account Manager Jobs