Business Engagement Manager Jobs
Business Engagement Manager jobs are open across technology, healthcare, financial services, and higher education, from early-career to director level, with specializations in stakeholder relations, client success, and enterprise partnership development. See the openings below and apply to the ones that match your experience.
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Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
- Cyber Business Engagement partners closely with business and technology teams to understand strategic priorities, conduct security reviews for technology initiatives, and embed security early in the planning and delivery process to enable secure business outcomes. Through cyber awareness programs, targeted training, and phishing simulations, we strengthen security culture, increase risk awareness, and empower employees to make informed security decisions while advancing business objectives.
- Experience supporting cybersecurity communications, awareness campaigns, training delivery, stakeholder engagement, and reporting activities in a business or technology environment.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Support Cyber Business Engagement Activities: Partner with business and technology teams to strengthen cybersecurity awareness, promote secure practices, and support the integration of security into business initiatives and decision-making.
- Deliver Security Awareness, Training, and Education Programs: Assist with the development, coordination, communication, and continuous improvement of cybersecurity awareness campaigns, training content, and educational resources for employees.
- Execute Phishing Simulation and Human Risk Programs: Support the planning, execution, analysis, and reporting of phishing simulations and other human risk initiatives to drive behavior change and reduce cybersecurity risk.
- Analyze and Report Engagement Metrics: Gather, validate, and analyze awareness, training, phishing simulation, and engagement metrics to identify trends, measure program effectiveness, and provide insights to stakeholders and leadership.
- Partner with Business Stakeholders: Collaborate with business leaders, technology teams, and cybersecurity partners to understand business priorities, provide risk-informed guidance, and promote shared accountability for cybersecurity.
- Support Security Reviews and Consultations: Participate in security reviews for technology initiatives and business projects, helping identify risks, communicate security considerations, and embed cybersecurity early in the lifecycle.
- Drive Communication and Outreach Efforts: Develop and deliver communications that increase cybersecurity awareness, reinforce key behaviors, and keep employees informed of emerging threats and security best practices.
- Improve Engagement Processes and Program Effectiveness: Help identify opportunities to enhance awareness campaigns, training programs, phishing simulations, reporting, communications, and stakeholder engagement activities to strengthen the organization's security culture.
All you'll need for success
Minimum Qualifications – Education & Prior Job Experience
- Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Business, Risk Management, Compliance, Audit, or a related discipline, or equivalent experience/training.
- 3+ years Experience supporting cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs.
Preferred Qualifications – Education & Prior Job Experience
- Additional education, coursework, or training in cybersecurity, information security, information systems, risk management, compliance, audit, or a related field preferred.
- 4+ years of experience in cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs.
- Experience with cybersecurity awareness platforms, phishing simulation tools, learning management systems, communication campaigns, reporting and analytics, or related technologies preferred.
- Experience applying industry cybersecurity best practices and awareness frameworks, including human risk management, security culture development, phishing resilience, and cyber education programs preferred.
Skills, Licenses, and Certifications
- Knowledge of cybersecurity awareness, training, phishing simulation, and human risk management principles, practices, and program lifecycle activities.
- Familiarity with cybersecurity best practices, security culture development, behavior change methodologies, phishing resilience, and cyber awareness frameworks.
- Ability to support the planning, coordination, execution, and continuous improvement of cybersecurity awareness campaigns, training programs, and phishing simulation exercises.
- Strong analytical skills with the ability to review awareness metrics, phishing simulation results, engagement data, and risk trends, translating findings into actionable insights, reporting, and stakeholder communications.
- Ability to support security reviews and business consultations by identifying cybersecurity considerations, communicating risks, and helping integrate security requirements into business and technology initiatives.
- Self-starter with a strong ownership mindset, including the ability to independently manage awareness initiatives, stakeholder communications, project deliverables, and follow-up activities.
- Strong organizational and prioritization skills, with the ability to manage multiple awareness campaigns, training initiatives, stakeholder requests, communications, and reporting deadlines with attention to detail.
- Excellent written and verbal communication skills, with the ability to develop clear, engaging, and audience-appropriate cybersecurity communications, presentations, training materials, and awareness content.
- Ability to work collaboratively across cybersecurity, technology, business, communications, human resources, legal, and compliance teams to advance cybersecurity culture and risk reduction objectives.
- Demonstrated curiosity and learning agility, including the ability to quickly build knowledge of emerging cyber threats, human risk trends, business priorities, and evolving cybersecurity practices.
- Ability to use awareness platforms, phishing simulation tools, learning management systems (LMS), reporting tools, dashboards, collaboration platforms, spreadsheets, and data analysis tools effectively.
- Relevant cybersecurity, awareness, communications, training, risk, or project management certifications preferred, such as Security+, SSAP (Security Awareness Practitioner), CISSP, CISM, PMP, Certified Security Culture Professional (CSCP), or comparable certifications.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Business Engagement Manager Jobs by Experience Level
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Who's Hiring


Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in business engagement manager jobs.
- Bachelor's degree in business administration, communications, or a related field
- Three or more years of experience in account management, client relations, or stakeholder engagement
- Demonstrated ability to build and maintain relationships with senior business leaders
- Experience translating technical or complex information for non-technical audiences
- Proficiency with CRM platforms and reporting tools to track engagement activity
- Strong presentation, facilitation, and written communication skills
Tips for Your Business Engagement Manager Job Search
Quantify your stakeholder outcomes specifically
Business engagement managers are evaluated on relationship results, so your resume needs numbers tied to partnerships, adoption rates, or revenue influenced. Vague phrases like 'managed relationships' won't stand out. Replace them with concrete outcomes you drove for each account or initiative.
Apply early to roles that fit
Migrate Mate lists business engagement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by the buyer you will serve
Some business engagement manager roles face internal business units, others face external enterprise clients, and others face community or government partners. Filter by the stakeholder type you have the most experience with so your application speaks directly to what that employer needs.
Prepare a client escalation story for interviews
Interviewers for this role almost always ask how you have handled a deteriorating stakeholder relationship. Prepare one clear story with the problem, your specific actions, and the measurable outcome. Generic conflict answers will cost you offers that more prepared candidates will win.
Align your resume language to each sector
The vocabulary shifts meaningfully between sectors. Technology employers expect terms like product adoption and cross-functional alignment, while healthcare employers look for care coordination and service-line engagement. Rewrite two or three bullet points per application to match the sector's standard phrasing.
Negotiate scope alongside compensation
Business engagement managers often have more leverage to negotiate portfolio size and cross-functional authority than candidates realize. When you receive an offer, ask which business units or client segments you will own from day one, since that scope determines your visibility and your path to promotion.
Business Engagement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most business engagement managers?
The most active employers for business engagement managers right now are Ryder System, TLN Worldwide Enterprises, and Northrop Grumman, and the most openings are in California, Virginia, and Illinois, based on current listings on Migrate Mate as of November 2026. Demand is strong across technology, healthcare systems, and large financial services firms that manage complex client or internal stakeholder portfolios.
How many business engagement manager jobs are remote?
About 55% of business engagement manager openings are fully remote or hybrid as of November 2026, reflecting how relationship-focused roles have adapted to distributed work. Sub-areas like technology vendor management and enterprise client success tend to have the highest share of remote or hybrid arrangements compared to roles tied to campus or facility-based operations.
How do you become a business engagement manager?
Start by building several years of experience in a client-facing or cross-functional coordination role, such as account management, project management, or internal consulting. Develop a clear record of facilitating decisions between business stakeholders and delivery teams. Move into a formal engagement role by targeting organizations where you already understand the industry's stakeholder dynamics, then document the business outcomes you influenced.
Can you get hired as a business engagement manager with limited experience?
Yes, some employers hire candidates with two or fewer years of direct experience if the candidate demonstrates strong relationship-building skills and familiarity with the industry. Focus on roles at mid-size organizations, where the engagement scope is narrower and the learning curve is more manageable. Highlight any project coordination, client communication, or cross-team facilitation work from earlier roles, even if the title did not include the word engagement.
What does the business engagement manager interview process look like?
Most employers run a phone screen followed by two or three structured rounds. Early rounds test your ability to communicate complex information clearly and handle competing stakeholder priorities. Later rounds typically include a scenario exercise or case study where you map an engagement plan for a hypothetical client or business unit. Final rounds often involve a panel with the hiring manager and one or two senior stakeholders you would work with directly.
Where can I find and apply to business engagement manager jobs?
You can find and apply to business engagement manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits. The openings on this page are updated regularly so you can act on new postings as they appear.
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