Claims Analyst Jobs in Texas
Claims Analyst jobs in Texas are concentrated in Houston, Dallas, and San Antonio, where major insurers and large self-insured employers drive consistent demand for professionals in property and casualty, workers' compensation, and liability claims. Employers such as USAA, State Farm, and Travelers maintain significant Texas operations and hire claims analysts at every level, from entry-level examiners to senior adjusters and litigation specialists. Texas ranks among the most active markets in the country for this role, reflecting both the state's large employer base and its volume of commercial and personal lines activity. See the openings below and apply to the ones that match your experience.
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
“Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy”
Job Description:
This job is responsible for resolving the day-to-day complex claims and escalations including in-depth analysis for fraud and non-fraud claims, handling complex decisions based on analytical research, established policies and procedures, and judgment. Key responsibilities include following all applicable regulatory guidelines and establishing procedures while utilizing multiple systems and tools. Job expectations include interacting with multiple business partners and clients in order to educate, set appropriate expectations, or deny the claim.
Line of Business Specifics:
Deposit Claims Operations researches customer disputes for transaction(s) made with a Consumer or Small Business Checking Account product. Employees are responsibility for the timely resolution and loss recovery for Check Claim transactions not authorized (Fraud).
Start Date: November 9th, 2026
Scheduled Shift: 8:30am-5:00pm CT
Training required: approximately 6-8 weeks
Responsibilities:
- Interacts with multiple business partners to appropriately investigate and decision claim
- Follows up with clients either verbally or through written communication
- Educates and communicates claim decisions to clients
- Records data captured during client interactions accurately
Required Qualifications:
- Experience in a Customer Service or Client Facing Environment
- Must display excellent customer service skills with the ability to diffuse difficult customer interactions
- Must possess excellent problem solving and analytical skills
- Customer-centric approach to problem resolution
- Must work well in a team environment, as well as independently
- Strong personal ownership and follow through skills
- Must have a strong and positive work ethic and display Bank of America's Values
- Must be flexible and adapt quickly to change
- Ability to multi-task and meet defined performance goals
- Excellent written and oral communication skills
Desired Qualifications
- Prior experience in a Fraud or Non-Fraud Claims back office investigations or Call Center role
- Experience in claim investigations/systems
Skills:
- Attention to Detail
- Decision Making
- Due Diligence
- Research
- Active Listening
- Adaptability
- Issue Management
- Problem Solving
- Business Acumen
- Collaboration
- Oral Communications
- Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
40See All 10 Claims Analyst Jobs in Texas
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Find Claims Analyst JobsClaims Analyst Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Claims Analyst Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Insurance
- Technology & Software
- Healthcare & Medical Services
- Consulting & Professional Services
What Texas Employers Look For
The qualifications that appear most often in claims analyst jobs across Texas.
- Active Texas All-Lines Adjuster license or a license recognized by the Texas Department of Insurance
- Associate or bachelor's degree in business, finance, insurance, or a related field
- Experience reviewing, evaluating, and settling property, casualty, or workers' compensation claims
- Working knowledge of claims management systems such as Guidewire, Duck Creek, or Xactimate
- Strong written communication skills for documenting coverage decisions and claim file notes
- Ability to interpret policy language, coverage terms, and Texas insurance statutes
Claims Analyst Jobs in Texas: Frequently Asked Questions
How do you become a claims analyst in Texas?
Most claims analyst roles in Texas require an active All-Lines Adjuster license issued or recognized by the Texas Department of Insurance. To obtain it, candidates complete the required pre-licensing education, pass the state adjuster exam administered through Pearson VUE, and submit an application to TDI. Employers typically want at least an associate degree alongside the license, though experience in insurance operations, customer service, or a related field can substitute for formal education at entry level.
Which companies hire claims analysts in Texas?
Texas claims analyst roles are posted by NTT DATA, AIG, and ektello and others right now, based on current listings on Migrate Mate as of September 2026. Texas's large concentration of insurance carriers, third-party administrators, and self-insured corporations means the market includes both national brands and Texas-headquartered employers across property, casualty, and specialty lines.
Which Texas cities have the most claims analyst jobs?
Plano, McKinney, and Dallas have the most claims analyst openings in Texas. Houston's energy and petrochemical sector generates high commercial and workers' compensation claim volume, Dallas anchors a dense corridor of insurance carriers and TPAs, and San Antonio is home to USAA's sprawling headquarters, which is one of the largest single employers of claims professionals in the state.
Are there remote claims analyst jobs in Texas?
Yes, and more than most fields. About 25% of claims analyst openings tied to Texas are remote or hybrid as of September 2026, reflecting how much of the work involves reviewing documentation, managing systems, and communicating by phone or email rather than visiting sites in person. File review, coverage analysis, and desk adjuster roles are the most consistently remote, while field adjuster and specialty liability roles typically require on-site work.
How can I get hired as a claims analyst in Texas with little or no experience?
The most realistic entry path is obtaining your Texas All-Lines Adjuster license before applying, since TDI's exam is open to candidates without prior insurance employment. Large Texas insurers and TPAs, including USAA in San Antonio and carriers based in the Dallas-Fort Worth corridor, run structured new-hire training programs that hire licensed candidates without claims experience. Adjacent roles such as customer service representative, billing specialist, or administrative coordinator at an insurance company are common lateral moves that lead to a claims examiner title within one to two years.
Where can I find and apply to claims analyst jobs in Texas?
You can find and apply to claims analyst jobs in Texas on Migrate Mate, which lists current Texas openings. Search the listings to find roles that match your experience level, specialty, and preferred location, then apply directly to the ones that fit.
See All 10 Claims Analyst Jobs in Texas
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