Claims Analyst Jobs in Pennsylvania
Claims Analyst jobs in Pennsylvania are in steady demand, with the heaviest concentration in property and casualty, workers' compensation, and health insurance claims across one of the most insurance-dense states in the mid-Atlantic region. Philadelphia, Pittsburgh, and Harrisburg are the largest hiring centers, where long-established employers such as Erie Indemnity, Independence Blue Cross, and Highmark regularly bring on analysts at entry, mid-level, and senior tiers. The most sought-after specialties in Pennsylvania right now are liability claims, medical bill review, and subrogation. See the openings below and apply to the ones that match your experience.
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Job Requisition: 535968
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Claims Management (5157503)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Role Summary
The Analyst II role is an experienced adjusting position responsible for managing a caseload of incident-only, medical-only, and lost-time Workers' Compensation claims across multiple jurisdictions. This role functions as an independent claims handler, ensuring timely, compliant, and cost-effective claim resolution while supporting injured associates through recovery and return-to-work.
Analysts collaborate closely with internal partners and vendors and escalate complex issues to Specialists, Analyst III resources, or the Team Manager as appropriate. The role does not have direct people-management responsibility.
This position follows a hybrid schedule (1 day in-person at a core location, 4 remote days). This position can be based in one of our offices located in Salisbury, NC, Scarborough, ME, Quincy, MA and Carlisle, PA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Key Responsibilities
- Manage an assigned caseload of incident-only, medical-only, and lost-time Workers' Compensation claims in compliance with applicable state laws and company policies.
- Conduct timely investigations to determine compensability, evaluate exposure, and develop appropriate claim strategies.
- Negotiate and manage settlements within assigned authority. Authority levels vary based on experience and demonstrated competency and align with corporate guidelines.
- Actively manage medical treatment to minimize disability duration and promote safe, timely return-to-work.
- Partner closely with Store Management, Distribution, Transportation, and Human Resources to support participation in the Light Duty RTW Program
- Utilize nurse triage services at injury intake and during early claim activity to ensure appropriate care direction and reduce unnecessary emergency room utilization.
- Coordinate with PBM partners to monitor prescriptions and ensure medications are injury-related and appropriate.
- Identify potential fraud indicators and escalate concerns in accordance with established protocols.
- Communicate clearly and professionally with associates, medical providers, attorneys, and vendors while maintaining strict confidentiality.
Financial & Operational Impact
- Manages an assigned book of WC claims aligned with departmental performance targets.
- Works closely with the Safety team to enhance injury prevention and improve claim outcomes by sharing injury trends, supporting root-cause analysis, and reinforcing early intervention strategies focused on reducing lost time and claim escalation.
Basic Qualifications
- Minimum 5 years of Workers' Compensation claims adjudicating experience, including lost-time claims.
- Requires extensive, hands-on experience investigating and adjudicating claims, including gathering statements and evidence, reviewing medical records, determining compensability, establishing reserves, and managing claims through resolution."
- Active adjuster license(s), as required by jurisdiction, or ability to obtain.
- Bachelor's degree or equivalent professional experience.
- Working knowledge of Workers' Compensation statutes, claim handling practices, and medical terminology.
Preferred Qualifications
- Experience handling Workers' Compensation claims in multiple jurisdictions.
- Familiarity with retail, distribution, or transportation operations.
- Working knowledge of FMLA, ADA, and return-to-work coordination.
Skills & Abilities
- Strong negotiation, analytical, and problem-solving skills.
- Effective communication skills with internal and external partners.
- Ability to manage competing priorities in a fast-paced, high-volume environment.
- Demonstrated adaptability and willingness to grow technical claim expertise.
ME/NC/PA/SC Salary Range: $63,440-$95,160
IL/MA/MD/NY Salary Range: $72,880 - $109,320
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-CC1
#LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
See All 6 Claims Analyst Jobs in Pennsylvania
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Find Claims Analyst JobsClaims Analyst Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Claims Analyst Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring



What Pennsylvania Employers Look For
The qualifications that appear most often in claims analyst jobs across Pennsylvania.
- Bachelor's degree in business, finance, or a related field preferred by most Pennsylvania employers
- Prior experience handling property, casualty, or workers' compensation claims in a professional setting
- Proficiency with claims management systems such as Guidewire, Sapiens, or similar platforms
- Strong written and verbal communication skills for interacting with policyholders and legal counsel
- Familiarity with Pennsylvania insurance regulations and state-specific claims handling requirements
- Professional designation such as Associate in Claims or Chartered Property Casualty Underwriter valued by Pennsylvania carriers
Claims Analyst Jobs in Pennsylvania: Frequently Asked Questions
How do you become a claims analyst in Pennsylvania?
Most Pennsylvania employers require a bachelor's degree in business, finance, insurance, or a closely related field as the starting point. Pennsylvania does not require a state-issued adjuster license for staff claims analysts employed directly by insurers, but independent or public adjusters must be licensed through the Pennsylvania Insurance Department. Earning a professional designation such as the Associate in Claims strengthens candidacy considerably and is commonly expected at mid-level roles across the state.
Which companies hire claims analysts in Pennsylvania?
Employers hiring claims analysts in Pennsylvania right now include AHOLD Delhaize, FM, and InfoMC, based on current listings on Migrate Mate as of September 2026. Pennsylvania's deep presence of regional carriers, third-party administrators, and large self-insured employers means the hiring market extends well beyond national insurers into locally headquartered organizations.
Which Pennsylvania cities have the most claims analyst jobs?
Carlisle, Malvern, and Allentown account for the largest share of claims analyst openings in Pennsylvania. Philadelphia dominates due to its concentration of health insurers and financial services firms, Pittsburgh draws hiring from regional carriers and large healthcare systems, and Harrisburg sees consistent demand tied to state government contractors and insurance regulators based in the capital.
Are there remote claims analyst jobs in Pennsylvania?
Yes, and more than most fields. Claims analyst work is desk-based and documentation-driven, making it well suited to remote arrangements. About 100% of claims analyst openings tied to Pennsylvania are remote or hybrid as of September 2026, reflecting how broadly insurers and third-party administrators have adopted flexible work models. Medical bill review and liability desk roles tend to be the most commonly offered on a fully remote basis.
How can I get hired as a claims analyst in Pennsylvania with little or no experience?
The most realistic entry path is applying for claims trainee or claims representative roles at Pennsylvania-based carriers and third-party administrators, where formal training programs are common. Erie Indemnity, Highmark, and Independence Blue Cross each run structured onboarding tracks for candidates without prior claims experience. Moving laterally from customer service, paralegal, or medical billing roles is a recognized route in Pennsylvania, and completing an Associate in Claims designation before applying gives candidates a measurable edge in the screening process.
Where can I find and apply to claims analyst jobs in Pennsylvania?
You can find and apply to claims analyst jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across carriers, third-party administrators, and self-insured employers. Search the listings to find roles that fit your experience level and specialty, then apply directly to the ones that match.
See All 6 Claims Analyst Jobs in Pennsylvania
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