Entry Level Clinical Support Specialist Jobs
New grad clinical support specialist jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on clinical coursework can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Technology & Software, and Education, with employers like Veeva Systems, Community Health Systems, and Waymark hiring at this level now.
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Showing 5 of 8+ Entry Level Clinical Support Specialist jobs
Job Summary
The Clinical Systems Support Specialist provides technical assistance and expertise for clinical information systems within healthcare environments, including hospitals, clinics, and/or other medical facilities. This role is pivotal in ensuring the smooth operation, maintenance, and enhancement of clinical applications to support healthcare professionals in delivering high-quality patient care. Responsibilities include troubleshooting system issues, implementing updates, training end users, and ensuring compliance with healthcare regulations, thereby contributing to operational efficiency and improved patient outcomes.
Essential Functions
- Provides technical support for clinical applications, including but not limited to Athena, Cerner, EPM, and Employee Health Records, ensuring system functionality aligns with healthcare operational needs.
- Maintains comprehensive knowledge of all facility applications to address software and hardware issues efficiently and effectively.
- Responds promptly to support requests, resolving software and hardware issues via phone, remote access, or in-person assistance in a professional and timely manner.
- Manages user access by setting up new accounts and removing access for terminated employees or physicians, adhering to security policies and protocols.
- Assists healthcare professionals in navigating clinical systems by providing user training, answering questions, and offering ongoing support to physicians, nurses, and administrative staff.
- Collaborates with technical teams and healthcare professionals to align clinical systems with functional and technological requirements, enhancing system usability.
- Provides on-call support during non-scheduled hours to address urgent issues for hospital and/or clinic departments.
- Monitors and ensures compliance with healthcare regulations, such as HIPAA, safeguarding the security and privacy of sensitive patient data.
- Assists with the implementation of software updates and system upgrades, including pre-deployment testing and coordination with IT teams and vendors.
- Develops and updates training materials, lesson plans, and guides to educate healthcare staff on new and existing systems, ensuring optimal usage.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Bachelor's Degree in Health Information Management, Information Technology or Computer Science preferred
- 0-2 years of experience providing technical support for clinical applications in a healthcare setting required
- 2-4 years of experience in software and/or application support preferred
- Experience with clinical systems such as Athena, Cerner, Medhost, or EPM preferred
- Knowledge of healthcare workflows and clinical operations preferred
Knowledge, Skills and Abilities
- Strong problem-solving skills and ability to troubleshoot technical issues effectively.
- Working knowledge of clinical information systems and their application in healthcare settings.
- Excellent interpersonal and communication skills, with the ability to train and support diverse healthcare staff.
- Familiarity with healthcare regulations such as HIPAA and their implications for clinical systems.
- Ability to work independently and collaboratively with cross-functional teams.
- Proficiency with Microsoft Office Suite and remote access tools.
- Strong organizational skills and attention to detail in maintaining records and logs.
Licenses and Certifications
- Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation, or equivalent) preferred
Job Summary
The Clinical Systems Support Specialist provides technical assistance and expertise for clinical information systems within healthcare environments, including hospitals, clinics, and/or other medical facilities. This role is pivotal in ensuring the smooth operation, maintenance, and enhancement of clinical applications to support healthcare professionals in delivering high-quality patient care. Responsibilities include troubleshooting system issues, implementing updates, training end users, and ensuring compliance with healthcare regulations, thereby contributing to operational efficiency and improved patient outcomes.
Essential Functions
- Provides technical support for clinical applications, including but not limited to Athena, Cerner, EPM, and Employee Health Records, ensuring system functionality aligns with healthcare operational needs.
- Maintains comprehensive knowledge of all facility applications to address software and hardware issues efficiently and effectively.
- Responds promptly to support requests, resolving software and hardware issues via phone, remote access, or in-person assistance in a professional and timely manner.
- Manages user access by setting up new accounts and removing access for terminated employees or physicians, adhering to security policies and protocols.
- Assists healthcare professionals in navigating clinical systems by providing user training, answering questions, and offering ongoing support to physicians, nurses, and administrative staff.
- Collaborates with technical teams and healthcare professionals to align clinical systems with functional and technological requirements, enhancing system usability.
- Provides on-call support during non-scheduled hours to address urgent issues for hospital and/or clinic departments.
- Monitors and ensures compliance with healthcare regulations, such as HIPAA, safeguarding the security and privacy of sensitive patient data.
- Assists with the implementation of software updates and system upgrades, including pre-deployment testing and coordination with IT teams and vendors.
- Develops and updates training materials, lesson plans, and guides to educate healthcare staff on new and existing systems, ensuring optimal usage.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Bachelor's Degree in Health Information Management, Information Technology or Computer Science preferred
- 0-2 years of experience providing technical support for clinical applications in a healthcare setting required
- 2-4 years of experience in software and/or application support preferred
- Experience with clinical systems such as Athena, Cerner, Medhost, or EPM preferred
- Knowledge of healthcare workflows and clinical operations preferred
Knowledge, Skills and Abilities
- Strong problem-solving skills and ability to troubleshoot technical issues effectively.
- Working knowledge of clinical information systems and their application in healthcare settings.
- Excellent interpersonal and communication skills, with the ability to train and support diverse healthcare staff.
- Familiarity with healthcare regulations such as HIPAA and their implications for clinical systems.
- Ability to work independently and collaboratively with cross-functional teams.
- Proficiency with Microsoft Office Suite and remote access tools.
- Strong organizational skills and attention to detail in maintaining records and logs.
Licenses and Certifications
- Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation, or equivalent) preferred
See All 8 Entry Level Clinical Support Specialist Jobs
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Find JobsEntry Level Clinical Support Specialist Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
- Education
Entry Level Clinical Support Specialist Jobs: Frequently Asked Questions
How do I get an entry level clinical support specialist job?
Employers hiring at this level prioritize candidates who can demonstrate hands-on clinical or patient-facing experience, even from internships, clinical rotations, or volunteer work. Familiarity with electronic health record systems, strong communication skills, and a basic understanding of clinical workflows give candidates a real edge. Tailoring your resume to highlight any direct support experience, even unpaid, makes a meaningful difference at this stage.
Which companies hire entry level clinical support specialists?
Companies hiring entry level clinical support specialists right now include Veeva Systems, Community Health Systems, and Waymark, based on current listings on Migrate Mate as of August 2026. Hiring at this level comes from a wide range of employers, including hospital systems, outpatient clinics, and healthcare services companies that regularly onboard candidates with limited professional experience.
Are there remote entry level clinical support specialist jobs?
Yes, though most openings at this level are on-site given the hands-on nature of clinical support work. About 50% of entry level clinical support specialist openings are remote or hybrid as of August 2026, and those positions typically focus on administrative coordination, telehealth support, or patient communication rather than direct clinical assistance.
Are these new grad clinical support specialist jobs?
Yes, these listings include new grad, recent graduate, and junior clinical support specialist roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internships or clinical rotations in place of full-time history, or explicitly mentions that a portfolio of coursework or volunteer experience is considered. New grad candidates should look for those signals in the job description.
Which industries hire the most entry level clinical support specialists?
Entry Level clinical support specialist roles concentrate in Healthcare & Medical Services, Technology & Software, and Education, based on current listings on Migrate Mate as of August 2026. Those sectors drive entry level hiring because they operate at high patient or client volume and regularly need support staff who can learn clinical processes quickly on the job.