SUMMARY

The Partner Coach provides individualized coaching, monitoring, and support to contracted Child Care Partners (center-based and family childcare) in the Early Head Start Child Care Partnership (EHS CCP) program. This role focuses on building strong collaborative relationships with partners to assess needs, develop and implement coaching plans, and ensure the delivery of safe, compliant, and high-quality early childhood education services. The Partner Coach supports partners in meeting contractual and regulatory requirements while strengthening their capacity to improve child outcomes, promote school readiness, and engage families.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success.
• Develops and maintains supportive, collaborative relationships with assigned Childcare Partners (partners) that build trust and promote continuous quality improvement.
• Coaches partners to build strong, positive relationships with families and promote parent engagement, communication, and participation in their child’s learning.
• Ensures Childcare Partners promote regular attendance and meaningful family engagement.
• Utilizes data and multiple sources (observations, monitoring tools, documentation, and child outcomes) to complete initial and ongoing assessments of partner skills, knowledge, capacity, and program quality.
• Identifies strengths, areas for growth, and potential compliance risks, including conducting environmental scans to ensure appropriate supervision, ratios, and safe learning environments.
• Develops and implements individualized practice-based coaching based on assessment findings and quality assurance data.
• Establishes measurable goals with partners to strengthen program quality, compliance, and child outcomes; adjusts coaching strategies based on progress and level of need.
• Conducts at minimum one announced and one unannounced partner site visit per month; increases frequency and intensity of support based on partner need.
• Provides on-site coaching during visits through observation, feedback, reflective practice, modeling, and skill-building strategies.
• Facilitates and/or coordinates training and professional development opportunities to support high-quality teaching practices and program operations.
• Coaches partners in implementing developmentally appropriate practices, responsive teacher-child interactions, and organized, engaging indoor and outdoor learning environments.
• Ensures partners provide comprehensive education and child development services that support school readiness and align with the Head Start Early Learning Outcomes Framework (HSELOF).
• Supports partners in delivering education services from program entry through transition, including child screenings, assessments, lesson planning, individualization, and transitions.
• Reviews partner documentation (lesson plans, assessments, health and safety checklists, home visits, and parent conferences) and provides feedback, training, and technical assistance to improve quality and accuracy.
• Ensures teaching practices and individualization are data-driven, developmentally appropriate, inclusive of children with suspected or identified disabilities, and informed by school readiness goals.
• Monitors compliance with Head Start Program Performance Standards (HSPPS), Community Care Licensing (CCL), Childcare Partner contract deliverables, and Agency policies and procedures.
• Conducts ongoing health and safety monitoring, identifies risks, and ensures immediate corrective action when needed.
• Follows agency protocol to conduct risk assessment and onsite partner support to ensure that significant and unusual incidents related to child health and safety are handled appropriately and reported within required timelines.
• Partners with Environmental Health and Safety staff to support development and implementation of quality improvement plans and preventative practices.
• Monitors partner progress toward goals, compliance, and quality improvement; adjusts coaching and support strategies to ensure sustained improvement.
• Completes Quality Improvement Plans (QIPs) with partners when areas of non-compliance are identified and ensures completion of corrective actions within established timelines.
• Connects partners with training and technical assistance to sustain improvements.
• Completes required site visit reports, monthly reports, and documentation in record-keeping systems, ensuring accuracy, timeliness, and clear reflection of services provided.
• Maintains ongoing documentation of communication, follow-up, and collaboration with Childcare Partners and EHS CCP team members.
• Collaborates with EHS CCP service area team members to ensure effective communication, coordination, and integrated service delivery.
• Participates in recruitment efforts to maintain a waitlist of eligible children.
• Attends and actively participates in supervision, team meetings, trainings, and professional development activities to enhance knowledge and skills.
• Drives 3–5 days per week to conduct site visits, trainings, and monitoring activities; attends meetings throughout Los Angeles County and surrounding areas.
• Effectively represents the Agency in all interactions with clients, staff, and partners.
• Provides care or services to minors or comes into contact with minors as part of their job duties.
• Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits.
• Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk.
• Follows all policies, procedures and legal mandates related to HIPAA and maintenance of client files.
• Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.
• Reports to work on time and maintains reliable and regular attendance.
• Performs other duties as assigned.

POSITION REQUIREMENTS

• Bachelor's degree in early childhood education (ECE) or related field required. Master’s degree preferred.
• Three to five years of experience providing child development services, adult education and coaching required.
• Must be able to work some weekends or evenings as needed
• Bilingual English/Spanish or Cantonese preferred.
• Knowledge of early childhood development for infants and toddlers.
• Sound organizational and time management skills
• Excellent written and oral communication skills.
• Works well with others within a team setting.
• Effectively represents the agency in the community.
• Demonstrated competency and respect for a child and family’s background.
• Must not appear on any federal, state, or other applicable sanctions, exclusion, or debarment lists that would prohibit or restrict employment with an agency receiving federal or state health care funding.
• Requires regular and reliable driving throughout Los Angeles County.
• Valid CA Driver’s License and maintains insurability on the Agency’s auto liability policy (including a minimum of 2 years driving experience) and maintains the California state required auto insurance liability limits.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job including making home visits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Travel to other program locations or offsite meeting sites is required. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

Foothill Family is an Equal Opportunity Employer including individuals with disabilities and veterans.