Collection Agent Jobs
Collection Agent jobs are open across debt collection agencies, healthcare revenue cycle, financial services, and utilities, at every level from entry-level to senior and team lead, with specializations in medical billing collections, commercial debt, and consumer accounts. Find a role that fits from the openings below and apply directly.
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Showing 5 of 9+ Collection Agent jobs
INTRODUCTION
ATTENTION COLLECTORS, A Leading 3rd Party Debt Collection Agency is in Georgia and hiring at a rapid rate. You must reside in Georgia and provide proof of residence to qualify.
Are you a motivated individual looking for a rewarding career and live in Georgia?
We kindly ask that you submit your application directly through our platform, as this is an essential step in order to move forward with scheduling a Zoom interview. Once your application has been received, I will personally review it and be in touch with you regarding the next steps.
The Northstar Companies is a debt collection agency with over 50 years of industry experience headquartered in Cheektowaga, NY with additional offices in Olean, NY and Fort Erie. At Northstar we have a long and established history of success in providing superior customer service and upholding client standards resulting in a positive customer experience while striving to make each day profitable for our clients, our company, and our employees.
At Northstar, we believe that NO dollar collected is worth a complaint. Our strict adherence to all legal regulations and client expectations is what sets us apart in the collections industry.
Our mission is to recruit and retain the most qualified employees and to promote a work environment that is fair, supportive, productive, as well as rewarding.
We are hiring Full-time COLLECTION ASSOCIATES in Georgia to join our growing family!
ESSENTIAL FUNCTIONS OF THE JOB:
- Engage in telephone contact with consumers
- Negotiate repayment terms in accordance with client and company specifications
- Complete and accurate account documentation
- Comply with federal/state regulations and company policies/procedures
- Adherence to work schedule
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- High School Diploma or GED
- Collection experience preferred but not required
SKILLS
- Comprehensive and working knowledge of collections is preferred
- Excellent communication and negotiation skills
- Strong work ethic and commitment to succeed
- Computer basics, math skills and ability to use a calculator required
PAY RANGE
$16.00 - $26.00 per hour with monthly bonus pay potential
OFFICE HOURS:
- Monday - Thursday 8am-10pm / Friday 8am-8pm / Saturday 8am-12pm
- Flexible weekly schedule
COMPANY BENEFITS:
- Comprehensive Healthcare Coverage:
- Medical (including free premium plan option)
- Dental
- Vision
- Health Savings Account (HSA) option
- $50,000 Northstar Paid Life Insurance
- Voluntary Insurance Options
- Earned Time Off/Sick Time
- 401(k) Plan with Northstar Match
- Paid Holidays
- Employee Assistance Program (EAP)
JOB TYPE: Full-time
PAY: $16.00 - $25.00 per hour
BENEFITS:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Work from home
APPLICATION QUESTION(S):
- How many years have you been working for your current employer? If not currently employed, how many years did you work for your most recent employer?
Education:
- High school or equivalent (Required)
Experience:
- Call center: 2 years (Required)
- Debt collections: 1 year (Required)
LOCATION: Remote
INTRODUCTION
ATTENTION COLLECTORS, A Leading 3rd Party Debt Collection Agency is in Georgia and hiring at a rapid rate. You must reside in Georgia and provide proof of residence to qualify.
Are you a motivated individual looking for a rewarding career and live in Georgia?
We kindly ask that you submit your application directly through our platform, as this is an essential step in order to move forward with scheduling a Zoom interview. Once your application has been received, I will personally review it and be in touch with you regarding the next steps.
The Northstar Companies is a debt collection agency with over 50 years of industry experience headquartered in Cheektowaga, NY with additional offices in Olean, NY and Fort Erie. At Northstar we have a long and established history of success in providing superior customer service and upholding client standards resulting in a positive customer experience while striving to make each day profitable for our clients, our company, and our employees.
At Northstar, we believe that NO dollar collected is worth a complaint. Our strict adherence to all legal regulations and client expectations is what sets us apart in the collections industry.
Our mission is to recruit and retain the most qualified employees and to promote a work environment that is fair, supportive, productive, as well as rewarding.
We are hiring Full-time COLLECTION ASSOCIATES in Georgia to join our growing family!
ESSENTIAL FUNCTIONS OF THE JOB:
- Engage in telephone contact with consumers
- Negotiate repayment terms in accordance with client and company specifications
- Complete and accurate account documentation
- Comply with federal/state regulations and company policies/procedures
- Adherence to work schedule
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- High School Diploma or GED
- Collection experience preferred but not required
SKILLS
- Comprehensive and working knowledge of collections is preferred
- Excellent communication and negotiation skills
- Strong work ethic and commitment to succeed
- Computer basics, math skills and ability to use a calculator required
PAY RANGE
$16.00 - $26.00 per hour with monthly bonus pay potential
OFFICE HOURS:
- Monday - Thursday 8am-10pm / Friday 8am-8pm / Saturday 8am-12pm
- Flexible weekly schedule
COMPANY BENEFITS:
- Comprehensive Healthcare Coverage:
- Medical (including free premium plan option)
- Dental
- Vision
- Health Savings Account (HSA) option
- $50,000 Northstar Paid Life Insurance
- Voluntary Insurance Options
- Earned Time Off/Sick Time
- 401(k) Plan with Northstar Match
- Paid Holidays
- Employee Assistance Program (EAP)
JOB TYPE: Full-time
PAY: $16.00 - $25.00 per hour
BENEFITS:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Work from home
APPLICATION QUESTION(S):
- How many years have you been working for your current employer? If not currently employed, how many years did you work for your most recent employer?
Education:
- High school or equivalent (Required)
Experience:
- Call center: 2 years (Required)
- Debt collections: 1 year (Required)
LOCATION: Remote
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Find Collection Agent JobsCollection Agent Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Northstar Location Services4
- Mandarich Law Group, LLP3
- Mercury Financial1
- Purpose Financial1
Top Industries Hiring
- Law & Legal Services3
- Banking & Financial Services2
What Employers Look For
The qualifications that appear most often in collection agent jobs.
- One or more years of collections, accounts receivable, or customer service experience
- Working knowledge of the Fair Debt Collection Practices Act and related compliance requirements
- Proficiency with collection software platforms such as CUBS, CUBS Web, or similar systems
- Strong negotiation and conflict resolution skills for handling resistant or distressed debtors
- High school diploma or equivalent, with associate or bachelor's degree preferred by many employers
- Experience with skip-tracing tools and credit bureau reporting processes
Tips for Your Collection Agent Job Search
Quantify your collection results concretely
Hiring managers want to see recovery rates, call volume, and portfolio size on your resume. Replace vague phrases like 'managed accounts' with specific outcomes such as recovery percentages, number of accounts worked monthly, or dollars brought to resolution.
Highlight FDCPA knowledge early
Compliance fluency sets you apart immediately. Call out your working knowledge of the Fair Debt Collection Practices Act in your resume summary and cover letter, since employers screen for it before evaluating anything else about your background.
Filter openings by debt type you know
Medical debt, commercial accounts, and consumer finance collections each have distinct scripts, regulations, and software. Target openings in the debt category you have handled, because cross-training from scratch is a flag for employers who need immediate productivity.
Apply early to roles that fit
Migrate Mate lists collection agent openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare skip-tracing and negotiation examples
Interviewers routinely ask how you located a debtor who had moved or how you structured a payment plan on a difficult account. Prepare two or three specific examples that walk through your approach, the obstacle you faced, and the outcome you reached.
Negotiate with compliance and tools in mind
When an offer comes in, ask about the dialer platform, skip-tracing tools, and whether the role is inbound, outbound, or blended. These factors affect your productivity metrics and your earnings if the role includes a commission or incentive structure.
Collection Agent Jobs: Frequently Asked Questions
Which companies are hiring the most collection agents?
The companies hiring the most collection agents right now include Northstar Location Services, Mandarich Law Group, LLP, and Mercury Financial, with the largest share of openings in Georgia, Illinois, and South Carolina, based on current listings on Migrate Mate as of June 2026. Healthcare revenue cycle and third-party debt collection agencies consistently account for the highest volume of openings nationwide.
How many collection agent jobs are remote?
About 56% of collection agent openings are fully remote or hybrid as of June 2026, driven by the role's phone-based and computer-based nature. Inbound collections and medical billing recovery roles tend to have the highest remote availability, while in-person requirements are more common for commercial collections and roles involving in-office dialer systems.
How do you become a collection agent?
Start by earning a high school diploma or GED, then build familiarity with the Fair Debt Collection Practices Act, which governs how collectors communicate with debtors. Apply for entry-level roles at third-party agencies or in-house collections departments, where on-the-job training covers compliance scripts, dialer systems, and skip-tracing tools. Consistent performance in recovery metrics opens paths to senior collector and team lead positions.
Can you get hired as a collection agent with no experience?
Yes, many agencies hire candidates with no direct collections experience if you have a background in customer service, call center work, or retail sales. Emphasize your comfort handling difficult conversations, your ability to follow compliance scripts precisely, and any experience you have with data entry or account management software. Entry-level roles almost always include paid compliance and systems training.
What does the collection agent interview process look like?
Most collection agent interviews include a phone screen focused on your communication style and comfort discussing money, followed by an in-person or video interview with a hiring manager or team lead. Expect scenario questions about handling an angry debtor, negotiating a payment arrangement, and staying compliant under pressure. Some employers add a brief role-play exercise where you walk through a simulated collection call.
Where can I find and apply to collection agent jobs?
You can find and apply to collection agent jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience level, preferred debt type, and location or remote preference, then apply directly to each listing that fits.
See All Collection Agent Jobs
Jump back to the full list of openings and apply to any collection agent role that fits.
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