Community Manager Jobs in New York, NY
Community Manager jobs in New York are concentrated in Midtown, SoHo, and the Flatiron District, with strong demand across tech, media, real estate, and consumer brands. Employers hiring right now include CBRE, TWIN PINES, and Industrious. Scan the live roles below and apply to whichever ones fit.
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Marketing - New York City and San Francisco
About the team
Our Community team builds direct relationships with people who use OpenAI’s technology, helps others learn from their experiences, and brings their insights back to product and research teams. Our programs connect communities with trusted partners who help organizations adopt AI effectively.
About the role
We’re hiring a Program Manager to build and run our partner network. You will turn an early program into a reliable operation: recruit and onboard partners, coordinate agreements and payments, manage external service providers, support local events and marketing, review service quality, and improve the program as we learn.
This partner network will be on the ground in communities helping people–from small businesses, non-profits, and community organizations–experience concrete benefits from our technology. They will set up useful workflows, learn OpenAI tools and become more confident, independent users.
You should be as comfortable helping a partner resolve an onboarding issue as you are designing the systems that prevent it from happening again. You will work with local operators and internal teams to make sure commitments are clear, work gets done, and the people we serve receive useful, high-quality support.
What you will do
Build the partner operating model, from sourcing and selection of partners through onboarding, ongoing support, renewal and exit. Establish clear expectations, owners, timelines and escalation paths. Create a scalable operating model that supports program growth and evolving partner needs.
Run partner onboarding with Legalation, vendor setup, readiness and start dates so partners can begin work and receive payments through approved processes.
Manage partner payments, reporting and related operational processes.
Plan and support local workshops, deployments and events with partners. Coordinate audiences, venues, budgets, materials, staffing and follow-up while preserving local ownership.
Coordinate program marketing and communications with Community, Marketing and content partners. Develop clear partner guidance, route brand and messaging approvals, and help useful stories and practices reach the right audiences.
Build trusted relationships with local operators and the organizations they serve. Coach partners, answer questions, address service-quality concerns and set clear boundaries around access, funding and program participation.
Create practical systems for the partner community: intake, a shared knowledge base, service logs, regular check-ins and reusable playbooks that reduce manual work without sacrificing quality.
Develop and operate partner review processes with the hiring manager and relevant teams. Combine verified service deliveryance and improve support.
Collaborate with analytics and product teams to assess program impact using appropriate data and feedback.
Manage budgetsed, surface decisions early and bring recurring partner feedback into program and product improvements.
You might thrive in this role if you
8+ years owning a complex partner, community or operational program from early design through execution at scale, with clear examples of what you personally built and improved.
Bring strong operational judgment and follow-through across onboarding, financial workflows, events and multiple stakeholder groups.
Can earn trust with small-business owners, local technical operators and community leaders, explain expectations plainly and have difficult conversations when needed.
Have practical familiarity with ChatGPT, Codex and AI-enabled workflows, and can work credibly with technical specialists while explaining tools to people with less technical experience.
Use data and qualitative feedback to distinguish meaningful outcomes from activity counts, and can improve a process without making it unnecessarily bureaucratic.
Write clearly, communicate risks early, work independently through ambiguity and collaborate effectively across teams.
Have experience creating playbooks, support systems or automation that lets a high-touch program scale.
Nice to Have
Operating a local-services, small-business, nonprofit, fellowship, ambassador or distributed partner program.
Coordinating vendor onboarding, invoices, budgets or grant-like payment workflows with Finance and Legal.
Running hands-on workshops or community events and translating successful local practices into reusable resources.
Working across marketing, product, analytics and public-policy or regional teams.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.
We are an equal opportunity employeration, or other applicable legally protected characteristic.
Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation
$207K – $230K + Offers Equity
The base pay offered may vary depending on multiple individualized factorsance-related bonus(es) for eligible employees, and the following benefits.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
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Who's Hiring
- CBRE10

- TWIN PINES10T
- Industrious7

- AvalonBay Communities7

- DUET3

Top Industries Hiring
- Distribution & Wholesale
Community Manager Jobs in New York: Frequently Asked Questions
How do I get a community manager job in New York?
Start by targeting the sectors that hire most in New York: tech platforms, media companies, real estate firms, and direct-to-consumer brands. Jobs cluster in Midtown, the Flatiron District, SoHo, and increasingly in Brooklyn's DUMBO and Industry City. Candidates who can show measurable community growth, crisis moderation experience, or platform-specific expertise in Discord, Slack, or Circle tend to stand out in this competitive market.
Which companies hire community managers in New York?
Companies currently hiring community managers in New York include CBRE, TWIN PINES, and Industrious, per current listings on Migrate Mate as of November 2026. New York's employer mix runs wide, from early-stage startups in the Flatiron District to established media houses and large financial institutions with active digital community programs.
Are there remote community manager jobs in New York?
Yes, though hands-on roles tied to physical spaces or live events typically require in-person presence. About 84% of community manager openings tied to New York are remote or hybrid as of November 2026, with flexibility most common in online community, social media, and customer advocacy roles at tech and media companies.
How can I get a community manager job in New York with little or no experience?
The most realistic entry path is volunteer or contract moderation for a New York-based brand, nonprofit, or creator community, which builds a portfolio you can show directly to hiring managers. Local employers like arts organizations, co-working operators such as WeWork, and consumer startups in Brooklyn and Midtown often hire community coordinators or associate community managers as stepping-stone roles. A strong personal social presence or a managed Discord server can substitute for formal experience.
Which industries hire the most community managers in New York?
The sectors hiring the most community managers in New York are Distribution & Wholesale, based on current listings on Migrate Mate as of November 2026. New York's density of media headquarters, fintech firms, and direct-to-consumer brands makes it one of the more active markets for community-focused roles outside of the West Coast tech corridor.
Related Jobs in New York
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