Community Manager Jobs in New York

Urban Upbound

Community Engagement Manager - Queens, NY

Background:

Founded in 2004, the mission of Urban Upbound is to provide residents of public housing neighborhoods the tools and resources needed to achieve economic mobility and self-sufficiency, and to break cycles of poverty.

Urban Upbound advances its mission through five integrated programs: employment services, financial counseling, youth development/college and career access, the Urban Upbound Federal Credit Union, and community revitalization services.

Reporting to the Assistant Director, the Community Engagement Manager is a key member of the Urban Upbound team to ensure the program is on track to meet and exceed all stated outcomes including recruitment, training, job placement (17/month team-wide), income supports, and retention milestones.

This position is for a highly energetic, outgoing “people” person. It is for someone who has a flexible schedule and is able to adapt to the changing needs of our program. Some days you may be expected to perform outreach early when residents are heading out for their morning commute, other days you may be expected to speak at a Tenant Association meeting which ends at 9pm. You should be prepared to perform outreach five days per week, outdoors, all year round.

This is a full time, salaried position with a generous benefits package.

Responsibilities

• Designing and implementing an aggressive marketing and outreach strategy that engages residents through door-to-door canvassing, tabling, lobby sessions, email blasts, mailings, community events, festivals, social media, and other opportunities;
• Creating, fostering, and managing relationships with Community Partners, stakeholders, and local Community Based Organizations
• Recruiting, training, and supervising part-time Community Coaches- residents of public housing who assist in executing the program’s overall outreach strategy;
• Representing the program at Tenant Association meetings, community events, and community partner meetings;
• Collecting, analyzing, and using data to manage outreach efforts and demonstrate results;
• Assisting program leadership in building “Community Support for Work” in the development, a framework that encourages peer-to-peer networking and information sharing throughout job search, attainment, and career advancement;
• Conducting on-going research (survey collection, focus groups) to ensure that Urban Upbound addresses community needs and residents’ expectations;
• Planning and executing special events such as job fairs, conferences, evening workshops, lobby sessions, and town hall meetings; and
• Performing additional duties as assigned by program and UU leadership.

Qualifications

• Bachelor’s Degree required.
• Community organizing and outreach experience required. Experience working with residents in public housing a plus.
• Entrepreneurial, self-starter, and motivated.
• Demonstrated positive, collaborative approach to work, including a commitment. to high-impact customer service and problem solving.
• Proficient in MS Word, Outlook, Excel, Google Apps, and social media tools (e.g. Facebook, Twitter, Pinterest, WordPress).
• Experience in learning and mastering new software applications.
• Excellent oral and written communication skills.
• Ability to multitask, work well as part of a team, and maintain positive relationships with staff, Urban Upbound leadership and other key stakeholders.
• Sense of humor and passion for social justice a must.
• Must be able to work a flexible schedule including mornings, evenings and Saturdays.

Urban Upbound is an equal opportunity employer and welcomes candidates of all backgrounds.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person