Business Operations Jobs at American Airlines with Visa Sponsorship
Business Operations roles at American Airlines span network planning, revenue management, airport operations strategy, and corporate logistics. American Airlines has a consistent track record of sponsoring work visas across operational functions, making it a realistic target for international candidates with analytical, finance, or supply chain backgrounds.
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Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
The Program Manager, Inflight Galley Operations plays a pivotal role in shaping the onboard experience by ensuring galley layouts, equipment, and provisioning align with American Airlines’ service standards across all levels of service. They work closely with Customer Experience, Catering Operations, Inflight, and Aircraft Programs to influence how aircraft are equipped and how crews deliver service. Their work drives both daily operational excellence and long term fleet strategy, blending hands on ownership with strategic impact.
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Leads the Galley Operations team, providing day-to-day direction, prioritization of work, and direct supervisory oversight
- Oversee the development, maintenance, and optimization of galley diagrams and designs for all commercial and charter flights.
- Partner with Aircraft Programs to ensure new delivery and retrofit aircraft are equipped with appropriate galley layouts, equipment, and provisioning to meet AA service standards.
- Evaluate new catering equipment, provisioning changes, and menu updates to determine fit across aircraft types and service levels.
- Update and maintain galley and cart diagrams; coordinate with external partners to publish diagrams for catering vendors.
- Serve as the primary point of contact for all charter catering operations, including bill of boards, menu requests, custom diagrams, and coordination of catering orders.
- Collaborate with Customer Experience, Catering Operations, and Inflight teams to ensure galley design and provisioning support operational needs and service delivery.
- Identify opportunities to streamline provisioning, improve equipment utilization, and enhance inflight service execution.
- Support cross-functional initiatives requiring galley configuration expertise or provisioning analysis.
MINIMUM QUALIFICATIONS – EDUCATION & PRIOR JOB EXPERIENCE
- Bachelor’s degree in a related field or equivalent experience.
- 4 years of experience.
PREFERRED QUALIFICATIONS – EDUCATION & PRIOR JOB EXPERIENCE
- Experience working with aircraft galley design, provisioning systems, or catering logistics.
- Familiarity with aircraft programs, fleet planning, or engineering processes.
- Prior experience supporting inflight service design or catering menu development.
- Strong understanding of American Airlines service standards and operational workflows.
- Ability to manage charter operations or custom service requests.
SKILLS, LICENSES, AND CERTIFICATIONS
- Strong project management and organizational skills.
- Ability to read and interpret technical diagrams and equipment layouts.
- Proficiency in Microsoft Office Suite and diagramming tools (e.g., Visio, AutoCAD, or similar).
- Excellent stakeholder management and cross-functional communication skills.
- Strong problem-solving skills with the ability to balance operational, customer, and logistical considerations.
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
INTRO
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
The Program Manager, Inflight Galley Operations plays a pivotal role in shaping the onboard experience by ensuring galley layouts, equipment, and provisioning align with American Airlines’ service standards across all levels of service. They work closely with Customer Experience, Catering Operations, Inflight, and Aircraft Programs to influence how aircraft are equipped and how crews deliver service. Their work drives both daily operational excellence and long term fleet strategy, blending hands on ownership with strategic impact.
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Leads the Galley Operations team, providing day-to-day direction, prioritization of work, and direct supervisory oversight
- Oversee the development, maintenance, and optimization of galley diagrams and designs for all commercial and charter flights.
- Partner with Aircraft Programs to ensure new delivery and retrofit aircraft are equipped with appropriate galley layouts, equipment, and provisioning to meet AA service standards.
- Evaluate new catering equipment, provisioning changes, and menu updates to determine fit across aircraft types and service levels.
- Update and maintain galley and cart diagrams; coordinate with external partners to publish diagrams for catering vendors.
- Serve as the primary point of contact for all charter catering operations, including bill of boards, menu requests, custom diagrams, and coordination of catering orders.
- Collaborate with Customer Experience, Catering Operations, and Inflight teams to ensure galley design and provisioning support operational needs and service delivery.
- Identify opportunities to streamline provisioning, improve equipment utilization, and enhance inflight service execution.
- Support cross-functional initiatives requiring galley configuration expertise or provisioning analysis.
MINIMUM QUALIFICATIONS – EDUCATION & PRIOR JOB EXPERIENCE
- Bachelor’s degree in a related field or equivalent experience.
- 4 years of experience.
PREFERRED QUALIFICATIONS – EDUCATION & PRIOR JOB EXPERIENCE
- Experience working with aircraft galley design, provisioning systems, or catering logistics.
- Familiarity with aircraft programs, fleet planning, or engineering processes.
- Prior experience supporting inflight service design or catering menu development.
- Strong understanding of American Airlines service standards and operational workflows.
- Ability to manage charter operations or custom service requests.
SKILLS, LICENSES, AND CERTIFICATIONS
- Strong project management and organizational skills.
- Ability to read and interpret technical diagrams and equipment layouts.
- Proficiency in Microsoft Office Suite and diagramming tools (e.g., Visio, AutoCAD, or similar).
- Excellent stakeholder management and cross-functional communication skills.
- Strong problem-solving skills with the ability to balance operational, customer, and logistical considerations.
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
See all 5+ Business Operations at American Airlines jobs
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Get Access To All JobsTips for Finding Business Operations Jobs at American Airlines Jobs
Align your credentials to airline operations frameworks
Airlines evaluate Business Operations candidates on network economics, capacity planning, and operational efficiency metrics. Tailor your resume to reflect experience with these frameworks, not generic business analysis, so hiring managers see an immediate fit.
Target roles in revenue and network planning first
American Airlines concentrates Business Operations hiring in revenue management, network planning, and alliance strategy. These functions have the deepest international talent pipelines and are most likely to move forward with visa sponsorship conversations.
Confirm sponsorship eligibility before your first interview
Business Operations roles at major carriers sometimes exclude sponsorship at the job posting level. Contact the recruiting team directly or check American Airlines career listings for explicit sponsorship language before investing time in the application process.
Use Migrate Mate to find Business Operations roles at American Airlines that explicitly sponsor visas
Filtering for sponsorship-confirmed postings saves weeks of guesswork. Migrate Mate surfaces Business Operations openings at American Airlines where visa sponsorship is part of the offer, so you focus your effort where it counts.
Understand how the H-1B cap affects your start date
If you need a new H-1B petition, USCIS cap-subject filings open in April with an October 1 start date. Build that timeline into your negotiation with American Airlines so your offer letter reflects a realistic employment start.
Prepare for PERM labor certification if you want permanent residence
American Airlines has sponsored EB-2 and EB-3 Green Cards for operations staff. PERM requires DOL to certify no qualified U.S. workers are available, so your job duties and degree requirements need to be documented precisely from day one.
Business Operations at American Airlines jobs are hiring across the US. Find yours.
Find Business Operations at American Airlines JobsFrequently Asked Questions
Does American Airlines sponsor H-1B visas for Business Operations?
Yes. American Airlines sponsors H-1B visas for Business Operations roles, particularly in revenue management, network planning, and operational strategy. Sponsorship is not guaranteed for every posting, so confirm it directly with the recruiting team during your initial outreach. Roles requiring specialized analytical or finance expertise are the most common entry points for H-1B sponsorship within this function.
How do I apply for Business Operations jobs at American Airlines?
Apply through American Airlines' official careers portal at aa.com/careers, where Business Operations roles are listed by department and location. You can also browse sponsorship-confirmed openings on Migrate Mate, which filters postings by visa type so you can prioritize roles that fit your immigration status. Tailor your application to reflect airline-specific operations experience rather than generic business analysis.
Which visa types does American Airlines commonly use for Business Operations roles?
American Airlines sponsors H-1B visas for specialty occupation Business Operations roles, along with TN visas for Canadian and Mexican nationals in qualifying analytical positions. F-1 OPT and CPT are supported for students and recent graduates, and J-1 is used in some training-track roles. Longer-term, American Airlines has pursued EB-2 and EB-3 Green Card sponsorship for employees in operational functions.
What qualifications does American Airlines expect for Business Operations candidates?
Most Business Operations roles at American Airlines require a bachelor's degree in business, economics, engineering, or a quantitative field, with advanced degrees preferred for senior positions. Practical experience with revenue forecasting, capacity planning, operational data analysis, or airline scheduling systems strengthens your application significantly. Familiarity with airline-specific tools and DOT regulatory frameworks is a differentiator in competitive candidate pools.
How do I plan my timeline if I need visa sponsorship for a Business Operations role at American Airlines?
If you're on F-1 OPT, your employer of record must be registered with E-Verify, which American Airlines is. For H-1B transfers from another employer, the cap-exempt portability rules let you start on a receipt notice. If you need a new cap-subject H-1B, expect an April lottery registration with work authorization starting October 1. Build these milestones into your offer negotiation from the start.
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