Customer Service Jobs at Cardinal Health with Visa Sponsorship
Customer Service roles at Cardinal Health sit at the intersection of healthcare distribution and patient-facing supply chain support, covering order management, account coordination, and provider relations. Cardinal Health has a consistent track record of sponsoring international workers in this function across multiple visa types.
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What Credit contributes to Cardinal Health
Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Credit is responsible for managing Cardinal Health's trade and note receivables including performing credit underwriting, establishing bad debt reserves, managing customer relationships, collaborating with the sales and collections teams, managing credit risk for the company, and administering credit policies and standards.
Accountabilities
- Possesses and exhibits strong business acumen of credit underwriting.
- Demonstrates strong interpersonal skills, able to diplomatically resolve conflict, and maintain positive customer relationships.
- Demonstrates knowledge of credit and/or collection practices which can include debt repayment, dispute resolution, risk mitigation, etc.
- Demonstrates ability to learn and effectively navigate a variety of financial systems.
- Demonstrates knowledge and understanding of financial concepts which includes establishing appropriate bad debt reserves.
- Gathers and synthesizes information from a variety of sources (i.e. financial statements, reports), makes effective credit decisions, and documents decisions appropriately.
- Organizes workload effectively, proactively works with customers to ensure commitments are met, and raises issues and recommendations to management.
- Will also be responsible for Collections, Credit Analysis, Customer Service, Credit Hold Release, Reporting.
Qualifications
- Bachelor's degree in related field, or equivalent work experience, preferred.
- Previous experience in Credit & Collections 0-2 years of experience, required.
- Fully Bilingual - English & Spanish, required.
- Experience with reporting application Excel (intermediate), required.
- Very strong written and verbal communication skills, required.
- Microsoft Office Knowledge, ex Outlook, Word, PowerPoint, required.
What is expected of you and others at this level
- Applies basic concepts, principles, and technical capabilities to perform routine tasks.
- Works on projects of limited scope and complexity.
- Follows established procedures to resolve readily identifiable technical problems.
- Works under direct supervision and receives detailed instructions.
- Develops competence by performing structured work assignments.
Location: Hybrid (Remote & In-Office)
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

What Credit contributes to Cardinal Health
Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Credit is responsible for managing Cardinal Health's trade and note receivables including performing credit underwriting, establishing bad debt reserves, managing customer relationships, collaborating with the sales and collections teams, managing credit risk for the company, and administering credit policies and standards.
Accountabilities
- Possesses and exhibits strong business acumen of credit underwriting.
- Demonstrates strong interpersonal skills, able to diplomatically resolve conflict, and maintain positive customer relationships.
- Demonstrates knowledge of credit and/or collection practices which can include debt repayment, dispute resolution, risk mitigation, etc.
- Demonstrates ability to learn and effectively navigate a variety of financial systems.
- Demonstrates knowledge and understanding of financial concepts which includes establishing appropriate bad debt reserves.
- Gathers and synthesizes information from a variety of sources (i.e. financial statements, reports), makes effective credit decisions, and documents decisions appropriately.
- Organizes workload effectively, proactively works with customers to ensure commitments are met, and raises issues and recommendations to management.
- Will also be responsible for Collections, Credit Analysis, Customer Service, Credit Hold Release, Reporting.
Qualifications
- Bachelor's degree in related field, or equivalent work experience, preferred.
- Previous experience in Credit & Collections 0-2 years of experience, required.
- Fully Bilingual - English & Spanish, required.
- Experience with reporting application Excel (intermediate), required.
- Very strong written and verbal communication skills, required.
- Microsoft Office Knowledge, ex Outlook, Word, PowerPoint, required.
What is expected of you and others at this level
- Applies basic concepts, principles, and technical capabilities to perform routine tasks.
- Works on projects of limited scope and complexity.
- Follows established procedures to resolve readily identifiable technical problems.
- Works under direct supervision and receives detailed instructions.
- Develops competence by performing structured work assignments.
Location: Hybrid (Remote & In-Office)
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Get Access To All JobsTips for Finding Customer Service Jobs at Cardinal Health Jobs
Tailor your resume to supply chain terminology
Cardinal Health's Customer Service roles focus on healthcare distribution workflows, not retail support. Highlight experience with order management systems, medical supply logistics, or account coordination to match the language hiring teams use internally.
Identify roles that qualify as specialty occupations
Not every Customer Service title at a distributor meets USCIS's specialty occupation standard for H-1B. Target positions requiring a specific bachelor's degree, such as supply chain management or healthcare administration, rather than generalist support roles.
Confirm sponsorship intent before final interview rounds
Large healthcare distributors sometimes gate sponsorship decisions by business unit or cost center. Ask your recruiter directly which hiring manager or HR team controls visa sponsorship approvals for the specific Customer Service team you're applying to.
Align your start date with H-1B cap timelines
If you need a cap-subject H-1B, USCIS registration opens in March for an October 1 start. Factor that into offer negotiations with Cardinal Health so your proposed start date is realistic and doesn't pressure the employer into an impossible timeline.
Use Migrate Mate to filter Cardinal Health openings by visa type
Cardinal Health posts Customer Service roles across multiple divisions with inconsistent sponsorship language. Use Migrate Mate to filter specifically for positions where Cardinal Health has a confirmed sponsorship history, saving you time on applications unlikely to proceed.
Prepare your credentials before the PERM process begins
If your role qualifies for EB-2 or EB-3 sponsorship, Cardinal Health's legal team will need official transcripts and degree evaluations early. Get a credential evaluation from a NACES-recognized agency before your employer initiates the PERM labor certification with DOL.
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Find Customer Service at Cardinal Health JobsFrequently Asked Questions
Does Cardinal Health sponsor H-1B visas for Customer Service?
Yes, Cardinal Health sponsors H-1B visas for Customer Service roles, though eligibility depends on the specific position. The role must qualify as a specialty occupation under USCIS standards, meaning it requires a bachelor's degree in a directly related field. Customer Service positions tied to healthcare distribution operations or account management are more likely to meet this threshold than generalist support roles.
Which visa types does Cardinal Health commonly use for Customer Service roles?
Cardinal Health sponsors H-1B, F-1 OPT, F-1 CPT, TN, and employment-based Green Card categories including EB-2 and EB-3 for eligible Customer Service employees. F-1 OPT and CPT are common entry points for recent graduates, while TN is available to Canadian and Mexican nationals in qualifying professional categories. H-1B and PERM-based Green Cards are typically used for longer-term employment.
How do I apply for Customer Service jobs at Cardinal Health?
You can apply directly through Cardinal Health's careers portal at jobs.cardinalhealth.com or find open roles filtered by visa sponsorship eligibility on Migrate Mate. When applying, tailor your application to the specific business unit, whether pharmaceutical distribution, medical products, or specialty solutions, since each division has distinct Customer Service responsibilities and separate hiring teams.
What qualifications are expected for Customer Service roles at Cardinal Health?
Cardinal Health typically looks for candidates with a bachelor's degree in supply chain, business, healthcare administration, or a related field for roles that require visa sponsorship. Practical experience with order management systems, healthcare or pharmaceutical account coordination, and cross-functional communication is valued. Familiarity with distribution center workflows or provider relations strengthens your candidacy significantly.
How do I plan my timeline if I need visa sponsorship at Cardinal Health?
If you're on F-1 OPT, you have up to 12 months of work authorization, with a 24-month STEM extension available for qualifying degrees. Cardinal Health would need to file your H-1B petition during the USCIS registration window in March for an October 1 start. Build at least six months of buffer between your offer acceptance and your expected start date to accommodate LCA certification with DOL and USCIS processing.
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