Customer Success Manager Jobs at Chowbus with Visa Sponsorship
Chowbus hires Customer Success Managers to support restaurant partners across its food-tech platform, and the company has an established track record of sponsoring work visas for this function. If you're on OPT, holding TN status, or targeting an H-1B transfer, this role is a realistic path.
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INTRODUCTION
Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities; our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.
ROLE AND RESPONSIBILITIES
The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive.
What You'll Focus On
- Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market.
- Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform.
- Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
- Conduct demos and develop a solution that best meets the prospects' needs.
- Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
- Manage sales activities and results using Chowbus' CRM tool.
- Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.
BASIC QUALIFICATIONS
- Excellent written and verbal communication required
- Proven collaboration and teamwork skills required
- Strong ability to sell and upsell products required
- Ability to adapt to ever-changing environments required
- Ability to learn and quickly become proficient with new technology required
- Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
PREFERRED QUALIFICATIONS
- Bachelor's degree in business or relevant field preferred
- 1 year of relevant experience highly preferred
- Are bilingual in Chinese
WHAT WE OFFER
- A fair compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Monthly Stipend
The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.

INTRODUCTION
Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities; our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.
ROLE AND RESPONSIBILITIES
The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive.
What You'll Focus On
- Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market.
- Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform.
- Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
- Conduct demos and develop a solution that best meets the prospects' needs.
- Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
- Manage sales activities and results using Chowbus' CRM tool.
- Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.
BASIC QUALIFICATIONS
- Excellent written and verbal communication required
- Proven collaboration and teamwork skills required
- Strong ability to sell and upsell products required
- Ability to adapt to ever-changing environments required
- Ability to learn and quickly become proficient with new technology required
- Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
PREFERRED QUALIFICATIONS
- Bachelor's degree in business or relevant field preferred
- 1 year of relevant experience highly preferred
- Are bilingual in Chinese
WHAT WE OFFER
- A fair compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Monthly Stipend
The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.
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Get Access To All JobsTips for Finding Customer Success Manager Jobs at Chowbus Jobs
Frame your CSM experience around restaurant tech
Chowbus serves independent and chain restaurant operators. Highlight onboarding, retention, or upsell experience from any SaaS or hospitality-tech context. Generic CRM skills matter less than demonstrated ability to manage SMB clients in a high-churn environment.
Confirm E-Verify enrollment before applying
As an F-1 OPT or CPT candidate, your employer must be E-Verify enrolled for your work authorization to be valid. Check Chowbus's enrollment status through the E-Verify employer search before submitting your application to avoid timeline complications after an offer.
Position yourself for an H-1B transfer not a cap slot
If you already hold H-1B status with another employer, Chowbus can file an H-1B transfer without waiting for the annual lottery. You can start work once USCIS receives the petition, which removes the April-to-October delay that cap-subject filings require.
Align your degree field to specialty occupation requirements
USCIS scrutinizes H-1B petitions for Customer Success roles heavily. A degree in business, communications, or information systems strengthens the specialty occupation argument. Prepare documentation that links your specific coursework to client management responsibilities in a technology platform context.
Use Migrate Mate to filter open roles by visa type
Chowbus posts Customer Success Manager openings across multiple locations and seniority levels. Use Migrate Mate to filter specifically for roles that match your visa category so you're targeting positions where your authorization type is already expected by the hiring team.
Request the LCA before negotiating your start date
Your employer files a Labor Condition Application with the DOL before USCIS can process your H-1B petition. LCA certification typically takes seven business days. Build that window into your start date negotiation so neither you nor the hiring team misses a compliance deadline.
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Find Customer Success Manager at Chowbus JobsFrequently Asked Questions
Does Chowbus sponsor H-1B visas for Customer Success Managers?
Yes, Chowbus has sponsored H-1B visas for Customer Success Manager roles. If you already hold H-1B status with another employer, Chowbus can file a transfer petition, allowing you to begin work once USCIS receives the filing. New cap-subject H-1B sponsorship is also possible, though it requires going through the annual lottery with an April registration window and an October 1 start date.
How do I apply for Customer Success Manager jobs at Chowbus?
You can browse and apply for Customer Success Manager openings at Chowbus directly through Migrate Mate, which filters job listings by visa sponsorship type so you can identify roles that match your work authorization. Chowbus typically looks for candidates with SaaS or restaurant-technology experience, strong client communication skills, and a demonstrated ability to manage onboarding and retention for SMB accounts.
Which visa types does Chowbus commonly sponsor for Customer Success Manager roles?
Chowbus sponsors H-1B visas for long-term work authorization and supports EB-2 and EB-3 green card pathways for sustained employment. The company also works with F-1 OPT and CPT candidates for early-career or internship-track Customer Success roles, and TN visa holders in qualifying North American professional categories can also be considered for these positions.
What qualifications does Chowbus expect for Customer Success Manager candidates?
Chowbus looks for candidates with prior experience in SaaS client success, account management, or restaurant-technology platforms. Strong preference goes to applicants who can demonstrate measurable outcomes like reduced churn, improved onboarding completion rates, or upsell performance. For H-1B sponsorship purposes, a bachelor's degree in business, information systems, or a related field helps satisfy USCIS specialty occupation requirements for this role type.
How long does the visa sponsorship process take for a Customer Success Manager at Chowbus?
For F-1 OPT candidates, work can begin immediately once authorization is confirmed, assuming Chowbus is E-Verify enrolled. An H-1B transfer from another employer typically takes two to four weeks after USCIS receives the petition. A new cap-subject H-1B requires lottery registration in March, selection in April, and an October 1 start date at the earliest. PERM-based green card sponsorship for EB-2 or EB-3 pathways generally takes one to three years depending on your country of birth.
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