Customer Success Jobs at Chowbus with Visa Sponsorship
Chowbus hires Customer Success professionals to support restaurant partners across its food-tech platform, and the company has an established track record of sponsoring work visas for this function. If you're on OPT, holding TN status, or planning an H-1B, Chowbus is a realistic target.
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INTRODUCTION
Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities; our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.
ROLE AND RESPONSIBILITIES
The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive.
What You'll Focus On
- Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market.
- Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform.
- Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
- Conduct demos and develop a solution that best meets the prospects' needs.
- Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
- Manage sales activities and results using Chowbus' CRM tool.
- Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.
BASIC QUALIFICATIONS
- Excellent written and verbal communication required
- Proven collaboration and teamwork skills required
- Strong ability to sell and upsell products required
- Ability to adapt to ever-changing environments required
- Ability to learn and quickly become proficient with new technology required
- Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
PREFERRED QUALIFICATIONS
- Bachelor's degree in business or relevant field preferred
- 1 year of relevant experience highly preferred
- Are bilingual in Chinese
WHAT WE OFFER
- A fair compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Monthly Stipend
The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.

INTRODUCTION
Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities; our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.
ROLE AND RESPONSIBILITIES
The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive.
What You'll Focus On
- Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market.
- Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform.
- Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
- Conduct demos and develop a solution that best meets the prospects' needs.
- Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
- Manage sales activities and results using Chowbus' CRM tool.
- Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.
BASIC QUALIFICATIONS
- Excellent written and verbal communication required
- Proven collaboration and teamwork skills required
- Strong ability to sell and upsell products required
- Ability to adapt to ever-changing environments required
- Ability to learn and quickly become proficient with new technology required
- Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
PREFERRED QUALIFICATIONS
- Bachelor's degree in business or relevant field preferred
- 1 year of relevant experience highly preferred
- Are bilingual in Chinese
WHAT WE OFFER
- A fair compensation package
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Monthly Stipend
The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.
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Get Access To All JobsTips for Finding Customer Success Jobs at Chowbus Jobs
Frame Your Experience Around Restaurant Tech
Chowbus serves independent and chain restaurant operators, so position your Customer Success background around onboarding, retention, or technical support in a B2B or SaaS context. Accounts that mirror their client base stand out significantly in screening.
Use Migrate Mate to Surface Open Roles
Chowbus posts Customer Success openings across multiple locations and seniority levels, and inventory shifts quickly. Use Migrate Mate to filter specifically for Chowbus roles that confirm visa sponsorship so you're applying to positions already flagged as sponsor-eligible.
Ask About LCA Filing in the Offer Stage
Before your H-1B can be filed, your employer must get a certified Labor Condition Application from DOL confirming your offered wage meets the prevailing wage for the role and location. Ask your recruiter which entity files this and what their typical timeline looks like after offer acceptance.
Prepare a Degree-to-Role Narrative for H-1B
USCIS requires that Customer Success roles qualify as specialty occupations, meaning the position must normally require a bachelor's degree in a specific field. Document how your degree directly maps to the responsibilities in your job description before your employer files Form I-129.
Target Roles That Include Implementation Responsibilities
Chowbus Customer Success positions that blend onboarding and technical implementation carry stronger specialty occupation arguments for H-1B purposes. When reviewing job postings, prioritize titles like Implementation Specialist or Technical Account Manager over purely relationship-focused roles.
Customer Success at Chowbus jobs are hiring across the US. Find yours.
Find Customer Success at Chowbus JobsFrequently Asked Questions
Does Chowbus sponsor H-1B visas for Customer Success?
Yes, Chowbus has sponsored H-1B visas for Customer Success roles. The process requires your employer to file a Labor Condition Application with DOL and then submit Form I-129 to USCIS. Because H-1B cap-subject petitions are lottery-based, timing your application around the annual April registration window is critical if you're not already in H-1B status.
How do I apply for Customer Success jobs at Chowbus?
Applications go through Chowbus's careers page, where roles are listed by team and location. You can also find open Customer Success positions on Migrate Mate, which filters specifically for Chowbus roles that include visa sponsorship. Tailor your resume to highlight B2B onboarding, client retention, or platform support experience relevant to restaurant technology.
Which visa types does Chowbus commonly use for Customer Success roles?
Chowbus sponsors H-1B visas for full-time Customer Success hires and supports F-1 OPT and CPT for students and recent graduates. TN visas are also an option for Canadian and Mexican nationals in qualifying roles. For longer-term pathways, the company has engaged EB-2 and EB-3 Green Card sponsorship for Customer Success employees moving toward permanent residence.
What qualifications does Chowbus expect for Customer Success positions?
Chowbus typically looks for candidates with experience in B2B SaaS onboarding, account management, or technical support, often with a bachelor's degree in business, communications, or a related field. For H-1B purposes, a degree that directly aligns with the job description strengthens the specialty occupation argument. Bilingual candidates, particularly Mandarin speakers, have an advantage given Chowbus's restaurant partner base.
How long does the visa sponsorship process take for a Customer Success hire at Chowbus?
For H-1B, the timeline depends on lottery selection in April and a start date no earlier than October 1 of the same year. If you're on OPT, you can begin work immediately and transition to H-1B without a gap if your employer files before your OPT expires. USCIS premium processing reduces the petition adjudication window to 15 business days for an additional fee.
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